ibis Kiev City Center Hotel 3 stars

Customer review rating 4.5/5 4,238 reviews

ALLSAFE approved hotel

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ibis Kiev City Center
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+ 18 Services

Hotel extras

  • Close proximity to the city center.

  • 4 fully equipped conference rooms.

  • Rich cooked buffet breakfast served from 6 30 am until 10 am.

  • Free WiFi throughout the hotel and business area.

  • Close proximity to the central train station.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • KIEV BORYSPILPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

ibis Kiev City Center

Taras Shevchenko boulevard 25
01032 kiev
ukraine

Tel: +380445912222

Fax: (+380)44/5912200

Check-in from 12h00

Check out up to 12h00

  • KYIV METROPOLITEN :  RED LINE UNIVERSITY STN

  • By plane

    KIEV BORYSPIL At 37km / 22 miles - Shuttle paying

  • By train

    TSENTRALNIY VOKZAL At 1km / 0 miles

GPS :50.445344, 30.498471

Our accommodation(s)

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV

Family Room

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV

Premium room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Thematic cuisine

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus. Our ibis Kitchen restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Lunch

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Rooftop Terrace

Non contractual photo

As its name suggests, this rooftop bar comes in with a view and an extensive drinks menu with a very special signature cocktails.

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 75

  • Maximum capacity: 80 people

Find out more

Our guest reviews for
ibis Kiev City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,238 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,502 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 4.0/5

Bojan Families - 25/02/2021 Confirmed reviews ALL

All is wonderful, only the WiFi signal should be better and the internet faster and more stable. I did not have a good signal in all parts of the room, only in the bathroom and near it.

Dear Bojan, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to assure you that we will get back to our standard housekeeping procedures as soon as pandemic restrictions will be over. However now we are keeping up with our AllSafe procedures, as safety of our Guests is our highest priority. I will make sure to pass your feedback regarding our WiFi connection to the it department in order to resolve the issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

good

Customer review rating 5.0/5

Viktor Solo - 23/02/2021 Confirmed reviews ALL

got all i need

Dear Viktor, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Great Customer Service

Customer review rating 5.0/5

Hanif Business - 11/02/2021 Confirmed reviews ALL

I loved the location as well people at concierge.

Dear Hanif, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

well located

Customer review rating 5.0/5

Mykhaylo Couples - 18/01/2021 Confirmed reviews ALL

Excellent choice for staying in Kyiv!

Dear Mykhaylo, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Very good

Customer review rating 4.0/5

Myles Solo - 15/01/2021 Confirmed reviews ALL

The room was nice, as well as the breakfast. I was accommodated even though I arrived at 3am in the morning. I would stay again.

Dear Myles, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindly accept my apologies for the inconveniences upon check in, I sincerely believe that it was some unfortunate misunderstanding, however I will talk once again with my team regarding the issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Good as always

Customer review rating 4.5/5

Graeme Families - 13/01/2021 Confirmed reviews ALL

Frequent visitor, service good as always, recommend this hotel

Dear Graeme, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback, especially for a frequent customer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindly be informed that you are eligible for a free upgrade for your next stay due to your Gold status, so we will try to provide you with it upon availability. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Nice short stay

Customer review rating 5.0/5

Asia Families - 11/01/2021 Confirmed reviews ALL

It was a good stay for one night. Service and staff were also very helpful and nice

Dear Asia, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Good stay

Customer review rating 4.5/5

Anonymous Business - 27/12/2020 Confirmed reviews ALL

Friendly and proffesional

Dear Ricardo, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

very correct stay

Customer review rating 4.5/5

Marc Solo - 01/12/2020 Confirmed reviews ALL

the hotel is clean the employees very welcoming and the restaurant very correct

Dear Marc, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…
Customer review rating 4.5/5

Anton Business - 30/11/2020 Confirmed reviews ALL

Clean Rooms, nice personnel, good breakfast

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Good experiences

Customer review rating 4.5/5

Febri Business - 28/11/2020 Confirmed reviews ALL

They updgrade the room when I'm check in

Dear Febri, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Ruda - Quality Manager h7…

Nice stay.

Customer review rating 5.0/5

Kai Solo - 17/11/2020 Confirmed reviews ALL

Very helpful staff, clean hotel, nice room and dinner from the reasturant was very good (although breakfast in the morning wasn't great).

Dear Kai, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindly accept my apologies for the inconveniences with breakfast quality, we are facing some limitations due to the pandemic safety measures, however we are constantly working on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Professional Service

Customer review rating 5.0/5

Paul G. Business - 17/11/2020 Confirmed reviews ALL

Quiet hotel with professional service ideal for the business traveler.

Dear Paul, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Great staff, great service

Customer review rating 5.0/5

Byron Business - 09/11/2020 Confirmed reviews ALL

Everyone at the Kyiv branch is brilliant, professional, friendly and helpful. I was staying for 2 weeks, longer than most visitors, yet the quality of service never dipped in that extended duration. All the staff were very friendly, helpful and offered great advice about places in Kyiv to see and visit. I will happily stay again!

Dear Byron , We very much appreciate your comments regarding your stay at the ibis Kiev City Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Alexandra Ruda - Quality Manager h7…

Excellent Service, location, and stay

Customer review rating 5.0/5

Neil Solo - 09/11/2020 Confirmed reviews ALL

Wonderfully pleasant staff, excellent service and food, nice comfy beds.

Dear Neil, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Ruda- Quality Manager h7…

Excellent as always

Customer review rating 4.5/5

Graeme Solo - 03/11/2020 Confirmed reviews ALL

Hotel of choice in Kyiv

Dear Mr. C., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Let me also kindly assure you that we have taken into account your room preferences, and the next time we will do our best to prepare a room, which will fully meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artur Shvets-Bohdanov - Front Office Supervisor h7…

Comfy stay

TripAdvisor rating 5.0/5

GMRausis 03/11/2020 TripAdvisor review

It was pleasant overnight, the room on 14th floor with the botanical garden view. The property is well situated near Victory’s place also close to the main Railway station. And 20 mn walk towards Kreshatik.

Dear Mr. Rausis, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Alexandra Ruda - Quality Manager

Good stay as always

Customer review rating 4.5/5

Kabul P. U. Business - 25/10/2020 Confirmed reviews ALL

Upgraded my room to premium room, superb!

Dear Mr. Prasetyo, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visits will be as pleasant as the previous ones. Sincerely, Artur Shvets-Bohdanov - Front Office Supervisor h7…

Very convenient and professional.

Customer review rating 4.0/5

Anonymous Business - 21/10/2020 Confirmed reviews ALL

Extremely helpful staff.

Dear Nathan, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

very disappointed check out time request

Customer review rating 1.5/5

Tatiana Business - 21/10/2020 Confirmed reviews ALL

requested a 13.00 check out (1 hour later). rudely told would need to pay an extra WHOLE DAY charge. disappointed. hotel was empty!!! will tell my colleagues at work to avoid.

Dear Tatiana, Thank you very much for choosing ibis Kiev City Center hotel as your preferable accommodation in Kiev and for taking time to post your feedback following the recent stay at our hotel. I am extremely sorry that your experience has not met your expectations; please allow me to express my sincerest apologies. Comfort and well-being of our guests is our highest priority, thus I’m very concerned with your feedback, as the situation that you described is not in line at all with our standards of services. You may rest assured that I will do all my best in order to address the situation and prevent future occurrences and hope you will give us a chance to improve your impressions regarding our services. If you don’t mind I would like to contact you personally in order to get more detailed feedback, thus I would be grateful if you could share your contacts with me via h7… Please accept my sincerest apologies once again and thank you that helping us to become better. Sincerely, Andriy Davydenko - General Manager

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