ibis Kiev City Center Hotel 3 stars

Comfortable stay, however checking out resulted in additional card charges as several charges were made to the room bill instead of one, and I was directed to a private car company to the airport instead of the one I booked.

Too short

We stayed at the Ibis for 3 nights in a twin room. Room was comfortable though would have liked to have drink- making facilities. Hotel was about 25 min walk from the main square. There were a few places around for breakfast snacks. We had breakfast at the hotel one morning when it was raining - opted for the light breakfast - slightly surprised that staff started clearing everything away once we were invited to take breakfast !

We had a very enjoyable stay. The room was big and light, and the staff very helpful and attentive. The metro is very close, or you can enjoy a nice walk to the city center. The best was the breakfast buffet which we really enjoyed.

It was great

Easy to register online and nice welcome to the hotel. I liked that I was offered the option of a high or low floor and was given a room with a partial view of the park. Room was a decent size and bed was super comfy. There's a nice work desk and seat and plenty of storage space. There's bodywash but no shampoo or conditioner. Breakfast was nice and, despite being busy, always had tables free. I ate there every night and the food was great, as were the service and the cocktails. Prices were more expensive than the local restaurants but still a decent price - Chicken Kyiv, large and small beer, dessert and cocktail around £30. The staff were all extremely pleasant. There are 2 ATMs and I did manage to get a small amount out but did have difficulty the second time (I think the limit is 1000 UAH) but there's a bank just down the road. The area around the hotel has a touch of urban decay but I felt very safe even walking back solo from the opera. It's about 30 minutes walk to Independence Square. There's two ironing rooms, I didn't use them but thought the information might be useful. Really enjoyed my time here. The only thing missing was a kettle.

I had a short overnight stay. The room was clean, but the AC didn’t function properly and the shower rail was broken.

The staff was friendly and welcoming. They offered helpful recommendations of things to do and places to eat while in town. I enjoyed my stay very much.

Good: great choice at breakfast, room on top floor, comfy bed, no noise. Not so good: We had to pay ‘city tax’ on arrival - wasn’t told about this - should be included. ‘Premium Room’ but still too small...no space to store anything, bathroom too cramped.

Check in and out was easy, premier room was as per the photograph, on high floor with city view, lifts modern and quick, restaurant very nice and used a few times, used room service once. Easy location for Ubers so no need to book in advance. All the staff speak English. Clean room, bathroom nice, sink is a dull matt. Bed large and comfortable. TV ok. Usual tea making facilities but didn't see coffee. Hairdryer. No USB so adapter for UK to Ukraine plug required. Usually took taxi to get anywhere or walked 10 mins to nearest metro, ie down street, under subway. Would recommend.

It was really perfect and aver my expectations!

All good. Clean an tidy. Great breakfast opportunity.

Everything in good condition, nice employees.

Staff are very professional and helpful, even asking the bar staff about shopping areas, they were very knowledgeable

Have been charged twice on my card for the stay. Payment has been refunded but has cost me money in foreign conversion fees. Called call centre they told me it would take 72 hours to rectify after sending an email. A week later and I still haven't heard from anyone. Poor customer service. Also no dairy free options for breakfast. Poor