ibis Kiev City Center Hotel 3 stars

Customer review rating 4.5/5 4,203 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Kiev City Center
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+ 18 Services
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Hotel extras

  • Close proximity to the city center.

  • 4 fully equipped conference rooms.

  • Rich cooked buffet breakfast served from 6 30 am until 10 am.

  • Free WiFi throughout the hotel and business area.

  • Close proximity to the central train station.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • KIEV BORYSPILPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

ibis Kiev City Center

Taras Shevchenko boulevard 25
01032
kiev
ukraine

Tel: +380445912222

Fax: (+380)44/5912200

Check-in from 12h00

Check out up to 12h00

  • KYIV METROPOLITEN :  RED LINE UNIVERSITY STN

  • By plane

    KIEV BORYSPIL At 37km / 22 miles - Shuttle paying

  • By train

    TSENTRALNIY VOKZAL At 1km / 0 miles

GPS :50.445344, 30.498471

Our accommodation(s)

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: Park view, City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Family Room

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: Park view, City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Premium room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

My Room by Victoria: Street Style Room / double room

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Thematic cuisine

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus. Our ibis Kitchen restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Lunch

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Rooftop Terrace

Non contractual photo

As its name suggests, this rooftop bar comes in with a view and an extensive drinks menu with a very special signature cocktails.

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 75

  • Maximum capacity: 80 people

Find out more

Our guest reviews for
ibis Kiev City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,203 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,500 reviews

Nice stay.

Customer review rating 4.5/5

Kai Solo - 17/11/2020 Confirmed reviews ALL

Very helpful staff, clean hotel, nice room and dinner from the reasturant was very good (although breakfast in the morning wasn't great).

Dear Kai, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindly accept my apologies for the inconveniences with breakfast quality, we are facing some limitations due to the pandemic safety measures, however we are constantly working on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Professional Service

Customer review rating 4.5/5

Paul G. Business - 17/11/2020 Confirmed reviews ALL

Quiet hotel with professional service ideal for the business traveler.

Dear Paul, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Great staff, great service

Customer review rating 4.5/5

Byron Business - 09/11/2020 Confirmed reviews ALL

Everyone at the Kyiv branch is brilliant, professional, friendly and helpful. I was staying for 2 weeks, longer than most visitors, yet the quality of service never dipped in that extended duration. All the staff were very friendly, helpful and offered great advice about places in Kyiv to see and visit. I will happily stay again!

Dear Byron , We very much appreciate your comments regarding your stay at the ibis Kiev City Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Alexandra Ruda - Quality Manager h7…

Excellent Service, location, and stay

Customer review rating 4.5/5

Neil Solo - 09/11/2020 Confirmed reviews ALL

Wonderfully pleasant staff, excellent service and food, nice comfy beds.

Dear Neil, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Ruda- Quality Manager h7…

Excellent as always

Customer review rating 4.5/5

Graeme Solo - 03/11/2020 Confirmed reviews ALL

Hotel of choice in Kyiv

Dear Mr. C., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Let me also kindly assure you that we have taken into account your room preferences, and the next time we will do our best to prepare a room, which will fully meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artur Shvets-Bohdanov - Front Office Supervisor h7…

Comfy stay

TripAdvisor rating 4.0/5

GMRausis 03/11/2020 TripAdvisor review

It was pleasant overnight, the room on 14th floor with the botanical garden view. The property is well situated near Victory’s place also close to the main Railway station. And 20 mn walk towards Kreshatik.

Dear Mr. Rausis, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Alexandra Ruda - Quality Manager

Good stay as always

Customer review rating 4.5/5

Kabul P. U. Business - 25/10/2020 Confirmed reviews ALL

Upgraded my room to premium room, superb!

Dear Mr. Prasetyo, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visits will be as pleasant as the previous ones. Sincerely, Artur Shvets-Bohdanov - Front Office Supervisor h7…

Very convenient and professional.

Customer review rating 4.5/5

Anonymous Business - 21/10/2020 Confirmed reviews ALL

Extremely helpful staff.

Dear Nathan, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

very disappointed check out time request

Customer review rating 4.5/5

Tatiana Business - 21/10/2020 Confirmed reviews ALL

requested a 13.00 check out (1 hour later). rudely told would need to pay an extra WHOLE DAY charge. disappointed. hotel was empty!!! will tell my colleagues at work to avoid.

Dear Tatiana, Thank you very much for choosing ibis Kiev City Center hotel as your preferable accommodation in Kiev and for taking time to post your feedback following the recent stay at our hotel. I am extremely sorry that your experience has not met your expectations; please allow me to express my sincerest apologies. Comfort and well-being of our guests is our highest priority, thus I’m very concerned with your feedback, as the situation that you described is not in line at all with our standards of services. You may rest assured that I will do all my best in order to address the situation and prevent future occurrences and hope you will give us a chance to improve your impressions regarding our services. If you don’t mind I would like to contact you personally in order to get more detailed feedback, thus I would be grateful if you could share your contacts with me via h7… Please accept my sincerest apologies once again and thank you that helping us to become better. Sincerely, Andriy Davydenko - General Manager

Decent Hotel

Customer review rating 4.5/5

Anonymous Solo - 18/10/2020 Confirmed reviews ALL

The stay was fine. The room was a bit small. Nice shower.

Dear Jean-Francis, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Good location, quality facilities, welcoming staff

Customer review rating 4.5/5

Maria Families - 21/09/2020 Confirmed reviews ALL

I'm a long-time customer of Accor and Ibis, and even though I've never stayed with them in Ukraine before, I chose this hotel because I know exactly what to expect of the brand. The experience did not disappoint. Good location with easy access to the downtown, central train station and subway, as well as plenty of shops and restaraunts in the area. All facilities were good-quality, very clean and well-maintained. Happy with the quality of the internet. The only thing that could've made my stay better would be a bigger bed. Overall, very satisfied with the stay and the value for money.

Dear Maria, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Clean room

Customer review rating 4.5/5

Vitaliia F. Solo - 08/09/2020 Confirmed reviews ALL

The hotel room was exactly how it was described and captured in the pictures. I put a special request through the general contact email on the website and it was auctioned same day. Breakfast cafeteria staff were super friendly and welcoming. Thank you to hotel Ibis for this great stay!

Dear Vitaliia F., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant h7…

Comfortable

Customer review rating 4.5/5

Dave Business - 03/09/2020 Confirmed reviews ALL

Easy comfortable stay. Lady at reception let me relax in the lobby after I checked out of my room and waiting for my taxi.

Dear David C., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant h7…

good stay

Customer review rating 4.5/5

Katsiaryna Couples - 01/09/2020 Confirmed reviews ALL

It was a pleasant to stay in Ibis center for 2 weeks. The hotel is well located. Breakfasts and dinners were pretty good. The terrace is beautiful. Also would like to thank your stuff for your help with our marriage anniversary organization - it was very nice and wonderful.

Dear Katsiaryna, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We were happy to assist you in your celebration and will be always happy to see you again in our hotel! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Great location, excellent service and comfort

Customer review rating 4.5/5

George Business - 21/07/2020 Confirmed reviews ALL

I had a pleasure to stay at Ibis City Centre for a period of several consecutive weeks and I am impressed with wirh their effort to meet all my needs. Value for the price with very supporting and customer-oriented staff. I am recommending your establishment to everyone planning their stay in Kyiv and I am looking forward to visit again.

Dear George, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Well located

Customer review rating 4.5/5

Stojan Families - 19/07/2020 Confirmed reviews ALL

I am pleasent with whole your servive in hotel. You are excellent !

Dear Stojan F., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant h7…

Great location, rooms, and service

TripAdvisor rating 4.0/5

Landorin 07/03/2020 TripAdvisor review

The location is very close to the city center and the room was very cozy and nicely decorated. The services at the reception as well as the cleaning service was excellent. The breakfast buffet selection was good. Despite being close to a main road it was pretty quiet (with the window closed). The bed was too hard unfortunately, causing back pain after just a few nights and the A/C can only be used for heating during winter which got the room too warm at some point unfortunately (and you cannot fully open the window probably due to security reasons on a higher floor). If these things would be improved (especially something to soften the bed) it would make this hotel an even better choice!

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant

Good stay

Customer review rating 4.5/5

H Couples - 02/03/2020 Confirmed reviews ALL

Rooms are comfortable and quiet, bathroom clean. Got complimentary water and slippers. Nice touch. Only complaint was room was too warm and asked for heat to be turned down but didn’t happen. Too noisy to have window open.

Dear Helen , We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Ruda - Quality Manager h7…

Helpful Staff

Customer review rating 4.5/5

Kola Business - 26/02/2020 Confirmed reviews ALL

It was good to engage with willing and smiley people

Dear Kolawole, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Ruda - Quality Manager h7…

Good stay

Customer review rating 4.5/5

Andrea Business - 25/02/2020 Confirmed reviews ALL

Very comfortable, nice room and kind employees. I would definitely reccomend

Dear Andrea, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Ruda - Quality Manager H7…

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