Pullman Rotorua 5 stars

Name: Pullman Rotorua Hotel | ALL - ALL
Address: 1135 Arawa St, ROTORUA, 3010, NZ
Telephone: +6473439750
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,410 reviews

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1135 Arawa St, 3010 ROTORUA, New Zealand

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Pullman Rotorua

Hotels combining lifestyle and design, for business and leisure

Pullman Rotorua is located in the city and only moments away from the lakefront. It is surrounded by surreal scenery and iconic attractions. Discover shooting geysers, bubbling mud, natural hot springs and magical forests. The hotel has 130 rooms and suites, a gym, vibrant restaurant, chic bar and 4 dynamic meeting rooms with internet connectivity. The perfect base to explore the region's geothermal paradise.

Conveniently located, the Pullman Rotorua is close to Rotorua Lake, Convention Centre and Government Gardens, perfect for any traveller to this gorgeous, natural locale. Nearby hot springs and geysers make for some of the best natural baths on the planet. Tamaki Maori Village, Polynesian Spa, is just 1km away.

Rotorua is a true wonder of nature, with hot springs aplenty, tourists often visit to relax and soak in the natural mineral water of the region. The Pullman Rotorua, in the heart of the city, gives guests opportunity to experience Rotorua first hand.

Come and visit us and discover where modern style and natural wonder meet.

Robert Andren, Hotel Management

Hotel extras

Steps away from bars restaurants & shopping
Close to geothermal hot springs
Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce
Bright, flexible space for effective events

Our accommodation(s)

Room

SUPERIOR ROOM, 1 King Size Bed, City View

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

SUPERIOR ROOM, 2 Queen Size Beds, Lake View

4 pers. max
33 m² / 355 sq ft

Bedding 2 x Queen size bed(s)
Views: Lake View

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Room

SUPERIOR ROOM, 1 King Size Bed, Lake View

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: Lake View

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Room

SUPERIOR ROOM, 2 Queen Size Beds, City View.

4 pers. max
33 m² / 355 sq ft

Bedding 2 x Queen size bed(s)
Views: City View

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Room

Deluxe City View Room with 1 kingsize bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Deluxe Lake View Room with 1 kingsize bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: Lake View

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Room

Deluxe Executive City View Room, 1 King Size Bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)

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Room

Deluxe Executive Lake View Room, 1 King Size Bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)

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Suite

SUPERIOR SUITE, 1 King Size Bed, City View

2 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

EXECUTIVE SUITE, 1 King Size Bed, LAKE View

2 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: Lake View

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Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

+64 7 343 9750

ROTORUA AIRPORT

Helipad/aerodrome

Access: 10.4 km / 6.46 mi 17 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Barrel & Co. Bar and Grill

Set in the geothermal heart of Rotorua, our kitchen is inspired by a land where the earth breathes, forests thrive, and food carries deep cultural roots. Here, steakhouse tradition meets the wild, untamed spirit of Aotearoa.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 155 m² / 510 sq ft
Maximum seats capacity: 150
Maximum capacity for banquets: 80

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 1,410 reviews

Donna T. Couples - 6/30/2026 Confirmed reviews ALL

Dear Donna T., Thank you for your kind feedback regarding our location. We are pleased to hear that you enjoyed the convenience of being within walking distance to various eateries and shops. Your satisfaction is important to us, and we hope to welcome you back soon. Regards Shuichi Iwata Front Of House Manager Pullman Rotorua

Stephen S. H. C. Couples - 6/29/2026 Confirmed reviews ALL

Dear Stephen, Thank you for sharing your feedback. As a Gold ALL member, your experience is highly important to us, and I am deeply sorry that your stay fell short of expectations. I sincerely apologize for the major inconvenience caused when a staff member left their phone in your vehicle, forcing you to detour to return it. We truly appreciate your honesty and effort in bringing it back. I have also taken note of your feedback regarding the billing confusion at check-in and the bathroom layout. I am reviewing these issues with our team to ensure our communication and systems match perfectly moving forward. Thank you again for your valuable feedback. Regards Shuichi Iwata Front Of House Manager Pullman Rotorua

Scott N. Business - 6/29/2026 Confirmed reviews ALL

Dear Scott N., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the comfort and cleanliness of your spacious room, as well as our breakfast offerings. Your satisfaction is our priority. Regards Shuichi Iwata Front Of House Manager Pullman Rotorua

Rob T. Couples - 6/29/2026 Confirmed reviews ALL

Dear Rob, Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable and convenient. Your satisfaction is our priority, and we look forward to welcoming you back soon. Kind regards, Robert Andren General Manager

Barbie S. Friends - 6/27/2026 Confirmed reviews ALL

Dear Barbie S., Thank you for your kind words regarding your stay at Pullman Rotorua. We are delighted to hear that you enjoyed the comfort of your room, our dining options, and the beautiful views. Your feedback is greatly appreciated. Regards Annabel Front office Pullman Rotorua