Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.5/5 1,386 reviews

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1135 Arawa St, 3010 ROTORUA, New Zealand

Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Room 1

Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barrel & Co. Bar and Grill

Set in the geothermal heart of Rotorua, our kitchen is inspired by a land where the earth breathes, forests thrive, and food carries deep cultural roots. Here, steakhouse tradition meets the wild, untamed spirit of Aotearoa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,386 reviews

Customer review rating 5.0/5

Shannon S. Friends - Confirmed reviews ALL

Dear Shannon, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that our team was accommodating and that you enjoyed your room. We hope to welcome you back for your next visit. Kind regards, Robert Andren General Manager

Customer review rating 4.0/5

Stewart L. Couples - Confirmed reviews ALL

Dear Mr. L., Thank you for your feedback. We’re pleased that the milk was provided quickly once requested, and we’re sorry it wasn’t available on arrival. We also apologize that the welcome bubbles were not delivered until the evening. We understand these small touches are important, especially when they are part of the arrival experience, and we’ll be reviewing this with our team to ensure they are ready and delivered promptly in future. We hope to have the opportunity to welcome you back and provide a smoother experience. Regards Warm Regards, Annabel Front Office Pullman Rotorua

Customer review rating 4.0/5

Spencer B. Business - Confirmed reviews ALL

Dear Spencer B., Thank you for your positive feedback regarding your recent stay. I apologize for the inconvenience you experienced with the EV car charging service. We appreciate your understanding and will review our processes to enhance guest experiences in the future. Regards Annabel Front Office Pullman Rotorua

Customer review rating 5.0/5

Anthony V. Couples - Confirmed reviews ALL

Dear Anthony V., Thank you for your kind words regarding our location, staff, and amenities. We are delighted to hear that you had a positive experience at Pullman Rotorua, and we look forward to welcoming you back in the future. Regards Annabel Front Office Pullman Rotorua

Customer review rating 4.5/5

John A. Z. J. Couples - Confirmed reviews ALL

Dear John a. Z. J., Thank you for your kind words regarding our staff a. location. We are thrilled to hear that Mazza, Tracey, Manisha, a. Donna made your stay enjoyable with their dedicated service. Your appreciation for our front desk team is also greatly valued, as we strive to provide a welcoming atmosphere for all our guests. We look forward to welcoming you back in the future. Regards Shuichi Iwata Front Of House Manager Pullman Rotorua

Other web-users rate our hotel

  • 621 reviews 8.6/10 Location
  • 1,033 reviews 8/10 Room
  • 923 reviews 8.6/10 Service
  • 9 reviews 5.9/10 WiFi
  • 352 reviews 7.7/10 Food
  • 303 reviews 8/10 Breakfast
  • 276 reviews 7.9/10 Cleanliness
  • 218 reviews 4.4/10 Value

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