Information message

Novotel Rotorua Lakeside Hotel 4.5 stars

Customer review rating 4.2/5 13,816 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Novotel Rotorua Lakeside
See on a map
+ 26 Services

Hotel extras

  • Steps from "Eat Street" bars and restaurants

  • Indoor pool, fitness centre, hot tub

  • Complimentary geothermal mineral pool access

  • Light-filled restaurant, hot breakfast buffet

  • Clarke's Bar with lake-view terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Thermal Spa
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf course 18 holes (nearby)
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Rotorua Lakeside

Lake End
Tutanekai Street
3010 rotorua
new zealand

Tel: +6473463888

Fax: (+64)7/3471888

Check-in from 14h00

Check out up to 11h00

  • TUTANEKAI ST. :  STATE HWY 5 TOURISM CTR BUS

  • TUTANEKAI ST... :  STATE HWY 33 TOURISM CTR BUS

  • By plane

    HAMILTON At 80km / 49.71 miles

  • By plane

    ROTORUA At 8km / 5 miles

GPS :-38.132935, 176.25143

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Junior Suite 1 King Bed Lake View

  • Max. number of persons: 4
  • Area: From 41 / 441 sq ft
  • Views: Lake View *
  • Most of the accommodation: Corner Room *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products(...)

Executive Suite

  • Max. number of persons: 4
  • Area: From 72 / 775 sq ft
  • Views: Lake View, City View *
  • Most of the accommodation: Corner Room *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products(...)

Royal Suite - 3 Bedroom Apartment

  • Max. number of persons: 6
  • Area: From 245 / 2637 sq ft
  • Views: Lake View, Panorama view *
  • Most of the accommodation: Corner Room *

Subject to availability

  • High speed internet
  • Microwave
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)
Suites

Our restaurants and bars

ATLAS CAFE & RESTAURANT

Type of cuisine: International

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Menu (PDF)

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CLARKE'S BAR

Non contractual photo

Catch up with family or friends in a relaxed atmosphere and enjoy our fine range of wine and beer or relax with a cocktail. A good place for pre dinner drinks or just to unwind after a hard day's work.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 320

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Rotorua Lakeside

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

13,816 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,139 reviews

Great room service and food

Customer review rating 4.5/5

Sarah F. Families - 04/05/2021 Confirmed reviews ALL

Was great for a family . Our children received kiwis and the buffet dinner was great value have recommended to other families

Great Stay

Customer review rating 5.0/5

Amanda P. Families - 04/05/2021 Confirmed reviews ALL

Had awesome stay, service was great. Restaurant Food was Amazing, location great.

Needs refurbishment

Customer review rating 2.5/5

Jess Families - 04/05/2021 Confirmed reviews ALL

The hotel is tired and in need of a facelift. Left a note on our booking about it being a stay for a birthday and there was no mention of it, other hotels have always at minimum left a card. Overall it's ok and location fantastic but not in a hurry to stay again.

Well located, Kind staff members

Customer review rating 4.5/5

Mr K. Families - 04/05/2021 Confirmed reviews ALL

Was good. Good food at the buffet restaurant and service from the bar. All good.

Good stay

Customer review rating 3.5/5

Martin Families - 04/05/2021 Confirmed reviews ALL

Good location for food. Shopping.

Well located

Customer review rating 1.5/5

Michelle Friends - 04/05/2021 Confirmed reviews ALL

I stayed at the Novotel Rotorua on Saturday 1st May 2021. I was hosting 2 of my friends from Australia.

Excellent location, very comfortable and convenient to all Rotorua destinations.

Customer review rating 4.5/5

Y. R. Couples - 03/05/2021 Confirmed reviews ALL

Love staying at Novatel Lakeside - the location is great, close to Eat Street and Rotorua destinations. The hotel itself very lovely, great service and great facilities.

Customer review rating 5.0/5

Tania Business - 03/05/2021 Confirmed reviews ALL

Welcoming staff from front desk to cleaners. Recognised that I had been there before some customised the service and information needed. Excellent stay. Will be back again.

Great central place

Customer review rating 4.0/5

Greg Families - 03/05/2021 Confirmed reviews ALL

Friendly hotel well placed, close to shops, water and eating.

Friendly staff

Customer review rating 4.5/5

Matt Couples - 03/05/2021 Confirmed reviews ALL

Staff were all friendly helpful and efficient

Good location

Customer review rating 4.0/5

Andrea W. Families - 03/05/2021 Confirmed reviews ALL

We had a good stay 1st day we told the cleaners we tidied our room and just needed towels etc. The second day our room wasn't serviced till 3ish after we asked twice.It was our wedding anniversary and we had to beg,wait and ended up going gor a walk as our boys got hungry and was tired of sitting in the foyer.The reception staff was amazing trying to make all the guest feeling welcome and cared for while sitting waiting for their rooms.We came back after three hours yo gind our room tidied a bottle of champagne and cakes left for us.Although we did not expect anything but just our room service it waz a kind gesture.Thank you to the staff

Great location

Customer review rating 5.0/5

Michael C. Couples - 03/05/2021 Confirmed reviews ALL

We had a lakeview room which had stunning views. The room was very clean and well appointed. The hotel bar is totally decorative, offers great comfort and ambience. We enjoyed the dining/ restaurant facility. The biggest thing was the friendly attitude of the staff. This usually the sign of a well run hotel. We didn't have time to try the indoor swimming pool or spa facilities.

Great location

Customer review rating 4.5/5

Jane P. Couples - 03/05/2021 Confirmed reviews ALL

Really enjoyed our stay, the staff are great. Liked having a bathtub.

Customer review rating 4.5/5

Anonymous Couples - 03/05/2021 Confirmed reviews ALL

Friendly helpful staff. Beautifully situated hotel. Well set out room. Good cleanliness. Wonderful access and parking. Nice food also.

Very Good hotel stay experience

Customer review rating 5.0/5

Genevieve O. Families - 03/05/2021 Confirmed reviews ALL

Good location, very clean and spacious room, good breakfast and very friendly staff

Family Stay

Customer review rating 4.0/5

Lani Families - 03/05/2021 Confirmed reviews ALL

Family friendly, however only thing that let us down was our rooms were not ready by our arrival time 2pm (we notified hotel of arrival time) We had to wait for an hour and 30mins after arrival time to be checked in.

Lovely hotel, bathrooms in need of a refurb

Customer review rating 4.0/5

Tom Families - 03/05/2021 Confirmed reviews ALL

This is a lovely Novotel which I would happily stay at again. The rooms and beds are comfortable, the restaurant buffet (dinner and breakfast) delicious and the bar (and smoking area) is delightful. There were a few minor irks with the stay (i.e. lifts not working, car park full) but most notably the rooms' bathrooms. Our room's shower head was so clogged with limescale that it sprays 180 degrees all over everything (i.e. the floor and me) and the toilet itself needed a real good scrub down, all up the bathroom felt tired and in desperate need of a refurb, which was a shame, as the room itself was very pleasant. All up, this is definitely one of the nicer Novotel's that I've stayed at in the A/NZ region and will probably stay at again.

Great location

Customer review rating 4.5/5

Angela Couples - 03/05/2021 Confirmed reviews ALL

Lovely lake view room. Staff very friendly and helpful.

Generally good

Customer review rating 4.0/5

D. Solo - 03/05/2021 Confirmed reviews ALL

The Novotel promotes the good location to Eat Streat, but what it doesn't advise is that on a Friday night the music from the restaurants reverberates off the walls of the rooms closest to Eat Streat, and this can go on until 2am.

Excellent location and a great facility

TripAdvisor rating 5.0/5

vaibhavcrow 10/04/2021 TripAdvisor review

Awesome view of the lake and the facility was neat and tidy. The staff was wonderful and helpful. Really enjoyed out stay there - nice food and the lounge area was perfect for evening drinks. A great experience overall.

Thank you for your amazing review! I pleased to hear you had such a pleasant stay with us and that we were able to meet your expectations. We hope to welcome you back again soon and to deliver another exceptional experience.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in rotorua