Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 4.0/5 3,406 reviews

Novotel Rotorua Lakeside - Image 1
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ALLSAFE approved hotel

Hotel extras

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - Buffet breakfast & Dinner

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)


City View King Room with Special Access Bathroom

Non contractual photo

  • 2 persons
  • 28 / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
New Zealand

GPS:-38.132935, 176.25143

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,406 reviews

TripAdvisor Rating  4.0/5  3,240 reviews

Certificate of excellence 2022

Could be more intimate

TripAdvisor rating 3.0/5

jamesl680 TripAdvisor review

While the location was spot-on that size of the hotel was more than a little intimating. Make sure you get a room that has a lake view. The size of the dining area for the breakfast buffet was also overwhelming...I think I need a smaller place to stay next time.

Thoroughly enjoyed the experience

Customer review rating 5.0/5

Cheryl Friends - Confirmed reviews ALL

Great service and great buffet. Bonus was the hotpools 👌

Good location. Staff very friendly and helpful.

Customer review rating 5.0/5

Marie L. Couples - Confirmed reviews ALL

It was my birthday weekend away. We loved our allocation room 513, great view, sunshine in the morning and good views. The staff were all excellent and friendly. Very good bar service and nice drinks.

A bit shabby

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

The hotel is fine but definitely not worth the money. Air conditioning did not work, it’s a bit run down overall.

Mostly good

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Our key cards somehow became deactivated while we were out of the hotel on the first day, had to wait for ages to get them reactivated because there was only one staff member on duty at reception and a busload of people waiting to check in. Person serving me did not apologise for the inconvenience. Otherwise, great location, nice view, very comfortable bed. Short walk to waterfront and Eat Street is a real plus.

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Other web-users rate our hotel

  • 1,426 reviews 9.3/10 Location
  • 2,509 reviews 5.1/10 Room
  • 1,931 reviews 7.5/10 Service
  • 55 reviews 4.1/10 WiFi
  • 928 reviews 6.1/10 Comfort
  • 927 reviews 3.4/10 Cleanliness
  • 684 reviews 4.9/10 Amenities
  • 640 reviews 6.9/10 Breakfast

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