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Novotel Rotorua Lakeside Hotel 4.5 stars

Customer review rating 4.2/5 13,682 reviews

ALLSAFE approved hotel

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Room 1

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Novotel Rotorua Lakeside
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+ 26 Services

Hotel extras

  • Steps from "Eat Street" bars and restaurants

  • Indoor pool, fitness centre, hot tub

  • Complimentary geothermal mineral pool access

  • Light-filled restaurant, hot breakfast buffet

  • Clarke's Bar with lake-view terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Thermal Spa
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf course 18 holes (nearby)
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Rotorua Lakeside

Lake End
Tutanekai Street
3010 rotorua
new zealand

Tel: +6473463888

Fax: (+64)7/3471888

Check-in from 14h00

Check out up to 11h00

  • TUTANEKAI ST. :  STATE HWY 5 TOURISM CTR BUS

  • TUTANEKAI ST... :  STATE HWY 33 TOURISM CTR BUS

  • By plane

    HAMILTON At 80km / 49.71 miles

  • By plane

    ROTORUA At 8km / 5 miles

GPS :-38.132935, 176.25143

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Junior Suite 1 King Bed Lake View

  • Max. number of persons: 4
  • Area: From 41 / 441 sq ft
  • Views: Lake View *
  • Most of the accommodation: Corner Room *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products(...)

Executive Suite

  • Max. number of persons: 4
  • Area: From 72 / 775 sq ft
  • Views: Lake View, City View *
  • Most of the accommodation: Corner Room *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products(...)

Royal Suite - 3 Bedroom Apartment

  • Max. number of persons: 6
  • Area: From 245 / 2637 sq ft
  • Views: Lake View, Panorama view *
  • Most of the accommodation: Corner Room *

Subject to availability

  • High speed internet
  • Microwave
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)
Suites

Our restaurants and bars

ATLAS CAFE & RESTAURANT

Type of cuisine: International

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Menu (PDF)

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CLARKE'S BAR

Non contractual photo

Catch up with family or friends in a relaxed atmosphere and enjoy our fine range of wine and beer or relax with a cocktail. A good place for pre dinner drinks or just to unwind after a hard day's work.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 320

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Rotorua Lakeside

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

13,682 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,138 reviews

Customer review rating 4.5/5

Lauren Families - 18/04/2021 Confirmed reviews ALL

Great stay! Good location, friendly helpful staff. Pool great for kids. Kiwi bird soft toys made the kids day! Breakfast so good! We stayed for 3 nights then car broke down on the way back to Auckland so we stayed an extra 2, can’t wait to come back.

Great location

Customer review rating 5.0/5

Huia M. Couples - 18/04/2021 Confirmed reviews ALL

Excellent customer service received from Danielle on reception. She went out of her way to arrange a change of room preference to what we wanted including upgrading us to the exact room we wanted at very very short notice, as we had already checked in online, before arriving at hotel. Danielle listened knew we were celebrating two special events 60th birthday, wedding anniversary. Meant so much to my husband & I to actually get our request met. Danielle also gave awesome advice for future bookings so we know what to do to ensure our preferred room request is noted by the team when we stay next. Appreciate, thanks so much Danielle & the Team @Novotel Lakeside.

Nice room and location

Customer review rating 4.0/5

Anonymous Friends - 18/04/2021 Confirmed reviews ALL

My overall experience is wonderful. Very good choice of buffet dinner. But slightly dissapoint with the toilet in the room 414. Looks very dirty. Have a black marks inside the toilet and the feather of duvet all coming out. But overall was a nice stay.

Great experience

Customer review rating 5.0/5

Robert H. Couples - 18/04/2021 Confirmed reviews ALL

Overall the stay was very good experience without any hiccups. The staff from reception to room service and restaurant were all top class.

Good location

Customer review rating 2.5/5

Dennis Families - 18/04/2021 Confirmed reviews ALL

The bar was closed on a saturday afternoon which is crazy. There was 4 of us in the room, but only 2 glass' and 2 cups. Very little milk and a couple of tea bags and coffee. not enough for 4 people. Toilet paper was also low with no spares.

Good Stay

Customer review rating 4.5/5

Michael B. Couples - 18/04/2021 Confirmed reviews ALL

One drawback- information via in room TV lacking eg no information on restaurant advising Saturday night was smorgasbord

Customer review rating 4.5/5

Kevin Business - 18/04/2021 Confirmed reviews ALL

Friendly staff, comfortable rooms, warm atmosphere

Excellent facilities, great food and friendly efficient staff

Customer review rating 4.5/5

Barry Business - 17/04/2021 Confirmed reviews ALL

As above

well located

Customer review rating 4.0/5

Shona M. Friends - 17/04/2021 Confirmed reviews ALL

was very good the staff were great. just hot food and the hot pool wasn't that great

Homely

Customer review rating 5.0/5

Paul S. Couples - 16/04/2021 Confirmed reviews ALL

Love my stay at the hotel. Service was awesome and excellent. Very polite helpful and professional. Always happy to help. Room service was excellent. Very pleased at how tidy and clean the rooms were. Fresh towels, beds were made really well. I enjoyed using the pool and spa. However I found that even though people dried themselves for going into the changing rooms. There are wet floors. I've seen few people and also children almost slip over wet floors. There should be non wet slip floor mats outside from the entrance to the changing rooms to prevent injuries. Love my stay and definitely would make another booking.

Nothing more than satisfactory

Customer review rating 3.0/5

Richard C. Business - 16/04/2021 Confirmed reviews ALL

The internet was not working on the first night I was there. The front desk staff are friendly but not engaged.

Get more staff!

Customer review rating 4.0/5

Anonymous Couples - 16/04/2021 Confirmed reviews ALL

Overall not bad but always had to wait for someone to show up from somewhere every time we went to reception. It’s not exactly premium service to have to queue up to get service

Great location

Customer review rating 5.0/5

Linda L. Couples - 16/04/2021 Confirmed reviews ALL

The hotel food is excellent well presented Beds comfortable great location Thank you

A touch of luxury....

Customer review rating 5.0/5

Malcolm M. Business - 15/04/2021 Confirmed reviews ALL

Decided to stay at a luxury establishment instead of company-selected accommodation provider for a change, as I don't often stay in Rotorua for work. So thought I would treat myself for once! Surprisingly not as expensive as perceived.

Great location, wonderful service

Customer review rating 5.0/5

Joe B. Business - 15/04/2021 Confirmed reviews ALL

I made several last minute bookings and each was met pleasantly buy the staff. The rooms were well kept and the location is fantastic. Gym facilities are top notch and though I never had time for the restaurant experience, the smells and sights always looked great.

Good stay

Customer review rating 4.5/5

Shane Business - 15/04/2021 Confirmed reviews ALL

Staff very welcoming Good sized rooms Fresh milk only improvement, UHT not good Very central location

has everything

Customer review rating 5.0/5

Vickey Couples - 14/04/2021 Confirmed reviews ALL

great service , spa pools and restaurant all onsite without going outside

Excellent location and a great facility

TripAdvisor rating 5.0/5

vaibhavcrow 10/04/2021 TripAdvisor review

Awesome view of the lake and the facility was neat and tidy. The staff was wonderful and helpful. Really enjoyed out stay there - nice food and the lounge area was perfect for evening drinks. A great experience overall.

great stay on 22nd march 2021

TripAdvisor rating 5.0/5

Flyer63076094630 28/03/2021 TripAdvisor review

like to thank management and staff for a very enjoyable stay also appreciated the gesture of my 87 year Happy Birthdays wishes which was brought to our door just after arriving . we also had a very enjoyable meal in the dining room with a couple of relations who joined us , thank you all RONALD HARRY DAVIES

Thank you for your amazing review! It was a pleasure welcoming you to our hotel. I am so pleased to hear you had such a pleasant stay with us and that our staff members were able to make you feel special on your 87th birthday! We hope to welcome you back again soon.

Another great weekend away staying with Novotel Rotorua

TripAdvisor rating 5.0/5

Clfford W 24/03/2021 TripAdvisor review

Friendly staff, fantastic location and overall, just a great place to stay! Enjoyed the breakfast this time around which was a great way to start the day. We have stayed here many times and don't have anything but nice things to say about the property and the team.

Thank you for taking the time to leave a review. We really value your feedback as we strive to continuously improve our services. I am pleased to hear you were able to enjoy your breakfast this time round. This is very encouraging news! We hope to welcome you back again soon.

Our most recent 20 reviews

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