Novotel Rotorua Lakeside Hotel 4.5 stars

Customer review rating 4.2/5 12,895 reviews

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ALLSAFE approved hotel

Novotel Rotorua Lakeside
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+ 26 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Steps from "Eat Street" bars and restaurants

  • Indoor pool, fitness centre, hot tub

  • Complimentary geothermal mineral pool access

  • Light-filled restaurant, hot breakfast buffet

  • Clarke's Bar with lake-view terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Thermal Spa
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf course 18 holes (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Rotorua Lakeside

Lake End
Tutanekai Street
3010
rotorua
new zealand

Tel: +6473463888

Fax: (+64)7/3471888

Check-in from 14h00

Check out up to 11h00

  • TUTANEKAI ST. :  STATE HWY 5 TOURISM CTR BUS

  • TUTANEKAI ST... :  STATE HWY 33 TOURISM CTR BUS

  • By plane

    HAMILTON At 80km / 49.71 miles

  • By plane

    ROTORUA At 8km / 5 miles

GPS :-38.132935, 176.25143

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Junior Suite 1 King Bed Lake View

  • Max. number of persons: 4
  • Area: From 41 / 441 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)

Executive Suite

  • Max. number of persons: 4
  • Area: From 72 / 775 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)

Royal Suite - 3 Bedroom Apartment

  • Max. number of persons: 6
  • Area: From 245 / 2637 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Microwave
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone(...)
Suites

Our restaurants and bars

ATLAS CAFE & RESTAURANT

Type of cuisine: International

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Menu (PDF)

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CLARKE'S BAR

Non contractual photo

Catch up with family or friends in a relaxed atmosphere and enjoy our fine range of wine and beer or relax with a cocktail. A good place for pre dinner drinks or just to unwind after a hard day's work.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 320

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Novotel Rotorua Lakeside

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

12,895 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,114 reviews

Well located for work visit

Customer review rating 4.2/5

Anonymous Business - 26/11/2020 Confirmed reviews ALL

Very pleasant helpful staff

Awesome location

Customer review rating 4.2/5

Anonymous Business - 26/11/2020 Confirmed reviews ALL

Clean, tidy and awesome

Nice and quiet, very relaxing.

Customer review rating 4.2/5

Debbie Couples - 26/11/2020 Confirmed reviews ALL

The beds were so clean and comfortable . The room was warm. Great service by the staff. There was no compendium in the room so was hard to know where things were located. E.g pool, gym etc. If I hadntve been there before, I wouldn'tve known where to go for breakfast and the pool etc. We used the private pool, really loved it. But it was way too hot..we couldn't sit in it comfortably..I love it hot but that was burning us. And it would be good to have a chair in the spa room. I was feeling faint from the heat and needed to sit down but nowhere to sit. Other than that can't fault it..loved the platter. The sparkling water was flat though. We will come back. Very clean, and felt like we were on holiday. We were just taking a break from living on site at our work place.

Customer review rating 4.2/5

Rahul S. Families - 25/11/2020 Confirmed reviews ALL

We booked the private pools but they made a mess out of it! Pretty annoyed...

Everything was as we expected. Thanks

Customer review rating 4.2/5

George H. Couples - 25/11/2020 Confirmed reviews ALL

We could only stay one night which was a shame but we will come back again. We stayed at your hotel recently too when we were on a coach trip Staff very helpful

Location, cost, stay, room.

Customer review rating 4.2/5

Bryce O. Business - 25/11/2020 Confirmed reviews ALL

Checking was efficient and friendly, room easy to find and very comfortable.. beds and bedding is excellent, well done.. in room dinning prompt and good portions. Departure was easy, only thing was the early morning checkout shift was not as polished as the checkin staff, but appreciate it was a very early 6am checkout, so long night I’m sure. Parking, was tight (park sizes) so some careful navigating when leaving and entering parks. But small details for what was an excellent experience, well done.

good stay

Customer review rating 4.2/5

P M. Business - 25/11/2020 Confirmed reviews ALL

bed was lovely and comfortable, room quiet, foyer beautiful, but toilet button broken - I didn't notify anyone sorry room 504, carpet stained, toilet stained, otherwise stay was pleasant thank you

well located

Customer review rating 4.2/5

Judi Families - 24/11/2020 Confirmed reviews ALL

Excellent staff and comfortable rooms

Great location, Awesome rooms with views.

Customer review rating 4.2/5

M. P. Business - 24/11/2020 Confirmed reviews ALL

From check in to check out it was fantastic. Restaurant was excellent. Rooms were one of the best I have had and everyday they were clean and re-stowed with bathroom amenenties. Great location

Good stay, friendly staff

Customer review rating 4.2/5

Tyson Business - 24/11/2020 Confirmed reviews ALL

Very straightforward, no hassles in or out. Parking a bit of a mission but not a major. Front counter person was very friendly and welcoming.

Lovely staff

Customer review rating 4.2/5

Patricia B. Couples - 24/11/2020 Confirmed reviews ALL

Wonderful bed great meals lovely spa and very friendly helpful staff. Room was great

Poor value

Customer review rating 4.2/5

Mike Business - 24/11/2020 Confirmed reviews ALL

I was disappointed in the bed. It was so soft and lumpy it was difficult to get comfortable and I woke up feeling sore. I was also very disappointed that when I went to access the internet it said I had to pay but when I contacted front desk they apologised and said they forgot to apply the free wifi. It's 2020 and I paid $199 for the room. Why is it not the default to have free wifi, It felt like it was an opportunity to get more money out of customers who don't bother to call up and ask about it and just pay. I don't like to be cynical but I cannot see any other reason for it not being the default.

Awesome (Tino pai Rawalpindi atu)

Customer review rating 4.2/5

Teoiroa T. A. J. T. P. M. Business - 23/11/2020 Confirmed reviews ALL

Lovely meals, beautiful sleeping quarters and wonderful staff. Adequate Parking area given the many organisations booked in from Friday to Sunday as we the NZMC we’re Kia Ora

Great location, great views, comfortable bed

Customer review rating 4.2/5

Anonymous Solo - 23/11/2020 Confirmed reviews ALL

I had a short stay in a corner room on the third floor. The view was awesome, the room well appointed, and the bed extremely comfortable. The service from the staff was exceptional - big thanks to Savannah who helped me with a booking issue.

Amazing Experience, Great Staff

Customer review rating 4.2/5

Anonymous Families - 23/11/2020 Confirmed reviews ALL

From check in we had such an awesome experience with the manager on duty at night on Thursday 19th November. Friendly and welcoming, suggested places to take my children too as we were down for mine and my daughters birthday. Pool was amazing and kids had so much fun, restaurant and breakfast staff welcoming and friendly. Overall experience was amazing and we would definitely come back again. Thank you so much.

Great Stay

Customer review rating 4.2/5

Kevin B. Couples - 22/11/2020 Confirmed reviews ALL

Very smooth and easy check in, great room upgrade, very friendly staff, great food and service in the restaurant. Overall a great stay and we are looking forward to the next one.

Excellent location

Customer review rating 4.2/5

Paul Families - 22/11/2020 Confirmed reviews ALL

Friendly staff the biggest asset, great location

Another pleasant stay at the old girl

Customer review rating 4.2/5

Allan E. Business - 21/11/2020 Confirmed reviews ALL

All good. Easy at checking in. Nice room with a lovely letter in the room

Great location

TripAdvisor rating 4.0/5

665MichaelT 21/11/2020 TripAdvisor review

Beautiful view overlooking the lake,bathroom a bit tired and no body lotion, breakfast was expensive $60 for one cooked and one continental no body around to cook eggs, loved the romantic spa package but bottled water was missing from the platter, also no coffee machine in the room.

well located

Customer review rating 4.2/5

Anonymous Couples - 20/11/2020 Confirmed reviews ALL

great very friendly staff

Our most recent 20 reviews

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