Novotel Rotorua Lakeside

Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 4.3/5 3,217 reviews

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Hotel extras

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - lunch, dinner and hot breakfast buffet

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
New Zealand



  • By plane

    HAMILTON At 80km / 49.71 miles

  • By plane

    ROTORUA At 8km / 5 miles

GPS:-38.132935, 176.25143

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,217 reviews

TripAdvisor Rating  4.0/5  3,174 reviews

Certificate of excellence 2022

Good location

Customer review rating 3.5/5

Heath S. Business - Confirmed reviews ALL

Good staff, good bar, good location, all but one elevator broken, not so good if you are busy or in a hurry.

Let down

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Obviously understaffed.

Friendly staff

Customer review rating 2.5/5

Anne Families - Confirmed reviews ALL

The staff were friendly and helpful however it seemed they were under staffed. This meant there was no answer when we tried phoning for linen for the sofa bed - which was something we’d have expected to already be provided. The wait at reception was very long to request linen. There were no staff at the counter for breakfast. The hotel was clearly full and only 2 of the 3 lifts were operating. Disappointing considering the price paid for our stay. Glad we didn’t book another night. As stated earlier - the staff were awesome considering the obvious shortage of staff.

welcoming, well located,

Customer review rating 4.0/5

Donald M. Couples - Confirmed reviews ALL

good, two lifts broken as we went to leave, slowed that down.

Rooms are a bit tired but lots of positives too.

Customer review rating 3.5/5

Deb Couples - Confirmed reviews ALL

Well over due for renovations. Could also be cleaner. Beds comfy though, rooms are a good size and the lake views are stunning. Geothermal pools are a really great feature of this hotel.

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