Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 4.0/5 3,411 reviews

Novotel Rotorua Lakeside - Image 1
Novotel Rotorua Lakeside - Image 2
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ALLSAFE approved hotel

Hotel extras

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - Buffet breakfast & Dinner

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)


City View King Room with Special Access Bathroom

Non contractual photo

  • 2 persons
  • 28 / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
New Zealand

GPS:-38.132935, 176.25143

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,411 reviews

TripAdvisor Rating  4.0/5  3,242 reviews

Certificate of excellence 2022

Nice place, great view, good location

TripAdvisor rating 4.0/5

CamAZ48 TripAdvisor review

Clean, nice, basic meeting-type hotel across from a park on the lakefront. There’s a great row of restaurants, bars, and cafes across the street. It’s also an easy walk to the other shops in central Rotorua. Plus, it has a free guest laundry!

Good location, room was dirty and dated fridge was extremely noisy whilst tryin to sleep

Customer review rating 1.0/5

Louise W. Couples - Confirmed reviews ALL

Found the staff a bit short but the dirt on top of the bathroom handwash dispenser concerned me as looked like it had dropped from the ceiling was black dust dirt and dead little flies, was only there briefly as was late to an event so had no time and cleaned it myself but gives me concerns as to cleanliness. Room was dated and used, mouldy bits on carpit by bin where someone has spilt something and only 2 t-bags in room for cuppa tea, always disappointing.

Customer review rating 2.0/5

Aj Couples - Confirmed reviews ALL

The bathroom smelled, I think the shower curtain was the reason for the smell. It smelt unhygienic ! The bathroom floor was sticky. A ceiling tile was removed for maintenance and never put back in place exposing the pipes. It shows the pure lack of attention to detail imperative to a hospitality facility! The hotel has a dark and inhospitable feel to it. There is an absolute lack of warmth. Probably the worst hotel I’ve stayed in the last ten years. Particularly for a claimed 4 star hotel it felt like a 2 star hotel. Honestly, I would want my money back, if it was not for the location of the facility. Which is perfect. Lots of potential - but pathetic as it is now.

Good location old facilities

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Facilities too old have to renovate

Excellent location

Customer review rating 3.5/5

Terry S. Couples - Confirmed reviews ALL

apart from being. charged twice and double as Accor card was not considered at checkout, our stay was pleasant

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