Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 3.9/5 1,741 reviews

Best price
guarantee
Novotel Rotorua Lakeside - Image 1
Novotel Rotorua Lakeside - Image 2
Novotel Rotorua Lakeside - Image 3
Novotel Rotorua Lakeside - Image 4
Lake End, Tutanekai Street, 3010 ROTORUA, New Zealand

Description

Hotel extras

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - Buffet breakfast & A la Carte Dinner

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

Our accommodation(s)

Room

City View King Room with Special Access Bathroom

  • 2 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room
See availabilities

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
3010 ROTORUA
New Zealand

GPS:-38.132935, 176.25143

Telephone
Fax +64 7 347 1888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ATLAS RESTAURANT

Atlas has entered a new era of dining, offering a refined à la carte experience with thoughtfully curated dishes, locally inspired flavours, and globally influenced cuisine designed to elevate every dining occasion.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,741 reviews

Customer review rating 3.5/5

Julie F. Couples - Confirmed reviews ALL

Stayed two nights in a lovely spacious junior suite with a beautiful view from the large windows. Room was great, staff were lovely- however we experienced problems with hot water on both mornings - having inconsistent shower temperature first morning and totally cold showers second morning. Apparently, according to reception, this is not unusual ☹️

Customer review rating 2.0/5

Deborah W. Families - Confirmed reviews ALL

First room had loud airconditioning. Changed rooms. Second room spelt of curry. No opening windows. Got a headache from airconditioning. Bathrooms need updating and the lighting is flourescent and horrible. White sheets had small blood marks.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us at Novotel Rotorua Lakeside. We are pleased to hear the team made a positive impression, particularly during your check-in experience. Please accept our sincere apologies that aspects of the room condition, air conditioning, cleanliness, and overall comfort did not meet expectations. Your feedback has been shared with the relevant teams for review as we continue to improve the guest experience and ongoing refurbishment planning across the hotel. We also appreciate your continued support as an ALL member and your past support of our restaurant offerings over the years. Warm regards, Novotel Rotorua Lakeside Team

Customer review rating 5.0/5

Jennifer L. L. Couples - Confirmed reviews ALL

Great service, very clean Hotel

Dear Guest, Thank you for your wonderful feedback following your recent stay with us at Novotel Rotorua Lakeside. We are delighted to hear you enjoyed the great service, cleanliness of the hotel, and the friendly and helpful service provided by the team throughout your stay. Your kind comments will certainly be shared with the wider team who will be thrilled to receive your recognition. We truly appreciate your support and look forward to welcoming you back again soon. Warm regards, Novotel Rotorua Lakeside Team

Customer review rating 5.0/5

Michael K. B. Families - Confirmed reviews ALL

Nice room hotel was centrally located

Dear Guest, Thank you for your wonderful feedback following your recent stay with us at Novotel Rotorua Lakeside. We are delighted to hear you enjoyed your comfortable stay, central location, and the overall experience provided by the team and hotel facilities during your family visit. We truly appreciate your support and look forward to welcoming you back again soon. Warm regards, Novotel Rotorua Lakeside Team

Customer review rating 4.5/5

Chris W. Solo - Confirmed reviews ALL

Seamless

Thank you for your wonderful feedback following your recent stay with us at Novotel Rotorua Lakeside. We are delighted to hear you enjoyed our fantastic location and that your stay experience was seamless from booking through to departure. It is also wonderful to know the team made such a positive impression, and your kind comments will be shared with our front office team. We also appreciate your feedback regarding the breakfast offering and vegetarian hot options, and your comments have been shared with the kitchen team for review as we continue to improve the guest experience. Thank you for your continued support as an ALL Gold member and we look forward to welcoming you back again soon. Warm regards, Novotel Rotorua Lakeside Team

Other web-users rate our hotel

  • 1,123 reviews 9.2/10 Location
  • 1,773 reviews 5.1/10 Room
  • 1,297 reviews 6.4/10 Service
  • 23 reviews 6/10 WiFi
  • 735 reviews 2.9/10 Cleanliness
  • 627 reviews 6.1/10 Comfort
  • 466 reviews 5.9/10 Breakfast
  • 462 reviews 4.5/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Rotorua