Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 3.9/5 3,536 reviews

Novotel Rotorua Lakeside - Image 1
Novotel Rotorua Lakeside - Image 2
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Novotel Rotorua Lakeside - Image 4


ALLSAFE approved hotel

Hotel extras

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - Buffet breakfast & Dinner

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

Our accommodation(s)


City View King Room with Special Access Bathroom

  • 2 persons
  • 28 / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room

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Hotel location

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
New Zealand

GPS:-38.132935, 176.25143

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  3,536 reviews

TripAdvisor Rating  4.0/5  3,258 reviews

Stay away

TripAdvisor rating 1.0/5

Tomas V TripAdvisor review

Terrible hotel, stay away. After arriving at the hotel at 17:00 our rooms were not ready. They made us wait with 3 babies in the square on front of the hotel for more than an hour. After they gave us our room, the bathroom was filthy with hairs all over the place. Do not recommend this hotel at all.

Great location but in need of an upgrade

TripAdvisor rating 4.0/5

Joyce C TripAdvisor review

The Novotel Rotorua Lakeside is in an amazing location - close to the Lake, bars and restaurants. The rooms were very spacious and comfortable. However, the decor was jaded, the carpet was worn and not very clean, The shower head was rusty and had seen better days. For the money we paid I would have expected better. Would recommend for the location alone but an upgrade to the rooms is overdue.

Fabulous location to lake and restaurants

Customer review rating 4.5/5

Judy B. Couples - Confirmed reviews ALL

From check in to check out we had a great experience. Staff were friendly and helpful.

Good Location

Customer review rating 3.5/5

Andrew Couples - Confirmed reviews ALL

Close to main attractions of the town , clean and tidy room but a little dated, in need of a refurb, nice area for walks and close to a good selection of restaurants, car parking fee a bit annoying for guests of the hotel, some of the staff at reception a bit too casual towards new guests, but a nice stop over👍

Great staff, exceptional view and location - tired hotel.

TripAdvisor rating 3.0/5

Tanja B TripAdvisor review

I was fooled by the pricepoint and my experiences of staying in Novatel branded hotels.... the previous reviews are correct. Great staff, beyond brilliant location and views from the lakeside rooms yet desperately in need of a renovation. Ripped carpeting, stained floors, damaged furniture. Staff do a good job of keeping it clean yet for almost $400 a night (aud) PLUS another $15 a day parking it was a disappointing experience. Room service meals were OK yet again, quite overpriced and definately worthwhile the short walk to Eat Street ....

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Other web-users rate our hotel

  • 1,520 reviews 9.2/10 Location
  • 2,660 reviews 4.7/10 Room
  • 2,008 reviews 7.2/10 Service
  • 54 reviews 3.7/10 WiFi
  • 1,043 reviews 2.7/10 Cleanliness
  • 975 reviews 5.4/10 Comfort
  • 729 reviews 4.4/10 Amenities
  • 678 reviews 6.6/10 Breakfast

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