Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 4.0/5 3,407 reviews

Novotel Rotorua Lakeside - Image 1
Novotel Rotorua Lakeside - Image 2
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ALLSAFE approved hotel

Hotel extras

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - Buffet breakfast & Dinner

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)


City View King Room with Special Access Bathroom

Non contractual photo

  • 2 persons
  • 28 / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
New Zealand

GPS:-38.132935, 176.25143

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,407 reviews

TripAdvisor Rating  4.0/5  3,241 reviews

Certificate of excellence 2022

Great lobby but not so great room

Customer review rating 2.0/5

Mayuresh Families - Confirmed reviews ALL

Nothing on the hotel staff they were kind, polite always wore smile and greeted every time. Lobby area was perfectly maintained and decorated but the room that we stayed, had a really very soft mattress that caused body ache after just 2 days of our stay. Carpet had patches of stains seems like it has not been replaced for a while. This online booking in terms of dynamic pricing is a nightmare as we paid $634 for 2 nights and I saw a night before the same room available for under $500 which is ridiculous. all together was not worth spending $634 for 2 nights thinking it as a 4.5 star Hotel. This is way worse than the competitors offering with that amount. If I had spent this amount on Hilton Taupo would have been a lot more luxurious and pleasant. I wanted to try out New Zealand Accor hotels (Novotel) after trying them in UAE, but i will possibly rethink. Anyways the hotel needs a refurbishment.

Nice view of the lake.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Rooms a bit tired and breakfast average.

Very disappointed.

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Dirty room had to be porter myself. The whole place needs to be upgraded. Place looks dated.

Well located among eateries and comfortable room.

Customer review rating 4.5/5

T. W. Families - Confirmed reviews ALL

Place is easy to find and well located among many eateries. Parking has free EV charger so an added plus for EV vehicles. Room is comfortable with twin Queen bed. The stay was enjoyable.

Well located

Customer review rating 4.0/5

Dee Business - Confirmed reviews ALL

The location is the best. The only downside was having to pay an extra $15 per day for parking.

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Other web-users rate our hotel

  • 1,435 reviews 9.2/10 Location
  • 2,521 reviews 5.2/10 Room
  • 1,937 reviews 7.6/10 Service
  • 55 reviews 4/10 WiFi
  • 930 reviews 6.1/10 Comfort
  • 930 reviews 3.4/10 Cleanliness
  • 684 reviews 4.9/10 Amenities
  • 644 reviews 6.9/10 Breakfast

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