Wairakei Resort Taupo 4 stars

Customer review rating (ALL Rating) 4.1/5 138 reviews

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Description

Hotel extras

  • Surrounded by 75 hectares of greenery, geothermal streams and forest.

  • Explore scenic walking and mountain bike trails weaving through lush greenery and landscapes.

  • The largest conference and events centre in the Taupō region, perfect for any event.

  • Enjoy multipurpose sports arena, squash court,two heated pools, spa pools and sauna.

  • The 9-hole golf course is open to guests and the public, offering a relaxed game in Taupō

Our accommodation(s)

Hotel location

Wairakei Resort Taupo

640 Wairakei Drive, TAUPO
3384 TAUPO
New Zealand

GPS:-38.628228, 176.089989

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

PAVILION RESTAURANT

Start your day at Pavilion Restaurant with a generous buffet breakfast in a relaxed setting. Enjoy hot dishes, Asian options, gluten-free selections, fresh fruit, yoghurt, cheese, and more, all served in a bright, open-plan space with warm wood accents.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  138 reviews

Customer review rating 5.0/5

Gaik N. Couples - Confirmed reviews ALL

Good location and love the tranquil setting with the lovely trees

Dear Gaik, Thank you for your kind feedback regarding your stay at Wairakei Resort Taupo. We are delighted to hear that you enjoyed our tranquil setting and beautiful surroundings. Your appreciation motivates us to continue providing a serene experience for our guests. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.0/5

Rob F. Couples - Confirmed reviews ALL

A pleasant stay. Smooth check in and room perfectly adequate for our needs.

Dear Rob, Thank you for your kind feedback. We are pleased to hear that you had a pleasant stay and found our check-in process efficient, along with your room meeting your needs. We appreciate your comments and look forward to welcoming you back in the future. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 2.5/5

Suzanne S. Couples - Confirmed reviews ALL

Good location but unfortunately our room contained 2 water glasses and 2 teaspoons and 2 coffee cups. Never mind if you want to have cheese and crackers and a glass of wine before dinner at the onsite restaurant. I felt that for a resort the only option was to eat and drink in the resort facility. The room was basic. Nothing special about this place except The Body Firm Spa located on site. I pre booked and payed for my birthday holiday in advance and on leaving I was questioned wether I had paid or not... Not a nice feeling.

Dear Suzanne, Thank you for your feedback regarding your recent stay at Wairakei Resort Taupo. We are pleased to hear that you enjoyed our pools, the excellent Day Spa, and our convenient location. However, we regret to learn that your room amenities did not meet your expectations. We strive to provide a comfortable and well-equipped environment for our guests. Your comments about the dining options and the experience at check-out are concerning. We understand that a seamless experience is important, and we appreciate your input as it helps us to enhance our services. We value your patronage and hope that despite these issues, you were able to enjoy some aspects of your stay. We have passed your concerns onto our higher management team to discuss further. Sincerely, Francis Roberts Wairakei Resort Taupo

Customer review rating 1.5/5

Correna P. Couples - Confirmed reviews ALL

The standard of the rooms was shocking

Dear Correna, Thank you for your feedback regarding your recent stay. While we appreciate your kind words about our staff, we regret to hear that the condition of the complex and the rooms did not meet your expectations. We have passed your concerns onto our higher management team to discuss further. Kind regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.0/5

Craig C. Couples - Confirmed reviews ALL

Oldie but goodie. Staff were very friendly, rooms were clean and tidy, bed was comfortable, restaurant was yum and facilities were great. The only thing was everything is tired and in need of refurbishment. Restaurant for dinner and breakfast was excellent and an equal to any 5 star hotel anywhere. Pool was again tired and warm so a bit of a surprise. Massage in spa was excellent other than air conditioning so very hot.

Dear Craig C., Thank you for your kind words regarding your recent stay at Wairakei Resort Taupo. We are delighted to hear that you found our staff friendly, the rooms clean and tidy, and enjoyed the dining options available to you. We appreciate your feedback on the condition of our facilities, including the pool and air conditioning in the spa. Your comments are valuable as we continually assess our offerings to enhance our guests' experiences. We hope to welcome you back for another enjoyable stay in the future. Best regards, Francis Roberts Wairakei Resort Taupo

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