Wairakei Resort Taupo 4 stars

Customer review rating (ALL Rating) 4.1/5 1,433 reviews

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Description

Hotel extras

  • Surrounded by 75 hectares of greenery, geothermal streams and forest.

  • Explore scenic walking and mountain bike trails weaving through lush greenery and landscapes.

  • The largest conference and events centre in the Taupō region, perfect for any event.

  • Enjoy multipurpose sports arena, squash court,two heated pools, spa pools and sauna.

  • The 9-hole golf course is open to guests and the public, offering a relaxed game in Taupō

Our accommodation(s)

Book this hotel
Room 1

Spacious and light-filled rooms for up to 4 guests, with 2 double beds, ensuite with shower over bath, desk, WiFi, fridge, and tea/coffee facilities. Enjoy garden views from your balcony or patio. Some rooms interconnect and are close to resort amenities.

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • 4 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Double bed(s)

Modern rooms for two in the stylish Tauhara Wing, featuring a king bed, air conditioning, fridge, tea/coffee facilities, and a patio or balcony with views of the grounds. Close to resort amenities.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Stylish rooms for up to 4 guests with 2 queen beds, air conditioning, fridge, tea/coffee facilities, and a patio or balcony with views of the grounds. Located near dining, pool, and conference spaces.

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Enjoy stylish comfort in our 23 m² rooms for up to 2 guests. Features include a king bed (can convert to twins), en-suite, air-con, desk, TV, WiFi, tea/coffee, and private balcony or porch. Interconnecting rooms are available. Pool or garden views.

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

The spacious Superior Twins are located in the Tauhara Wing and feature two queen beds. These rooms can Interconnect with the Spa Suites.

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Suite

Spa Suite 1 King Bed

Spacious 47 m² suite with king bed, air con, lounge, spa bath, shower, and private balcony or patio overlooking the gardens.

Max. number of persons
2
Area
From 47 m² / 505 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Suite

Rangatira Suite

Luxury split-level suite for up to 4 guests with 2 king bedrooms, each with ensuite. Features include spa bath, dining for 8, lounge, balcony, pantry, main bathroom, Sky TV, WiFi, and tea/coffee. Can interconnect with a twin room for a 3-bedroom option.

Max. number of persons
4
Area
From 93 m² / 1001 sq ft

Bedding

King size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Villa

Villa with 1 Bedroom

Spacious villas sleep up to 4, with a king bedroom, open‑plan living room, two single beds (trundle), kitchen, laundry and bathroom. Garden views with Wi‑Fi, Sky TV and fridge. Interconnects with Studio Villa.

Max. number of persons
4
Area
From 46 m² / 495 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk

Hotel location

Wairakei Resort Taupo

640 Wairakei Drive, TAUPO
3384 TAUPO
New Zealand

GPS:-38.628228, 176.089989

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 187 rooms
  • 7 rooms for people with reduced mobility
  • 15 family rooms
  • 102 connecting rooms
  • 187 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Breakfast

  • Children Additional charge
  • Buffet Additional charge

Business

9 Meeting rooms

Family

Services for children

  • Outdoor playground for children

Well-being

Heated Outdoor Pool

  • Outside

Heated Outdoor Lap Pool

  • Outside

Fitness center

  • On site

Sports and leisure

Bike rack facilities

  • On site

Squash court

  • On site

Jogging track

  • On site

Golf Additional charge

  • Nearby
  • Golf course 9 holes

Tennis

  • On site

Golf Additional charge

  • On site
  • Golf course 9 holes

Football

  • On site

Basketball court

  • On site
  • On site
  • Outdoor parking
  • Public
  • 250 parking spaces

Vehicles

  • Bus parking

Security

  • Well-lit parking

PAVILION RESTAURANT

Start your day at Pavilion Restaurant with a generous buffet breakfast in a relaxed setting. Enjoy hot dishes, Asian options, gluten-free selections, fresh fruit, yoghurt, cheese, and more, all served in a bright, open-plan space with warm wood accents.

Cooking style
International
Capacity
130
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Credit card
  • Other

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Start your day at Pavilion Restaurant with a generous buffet breakfast in a relaxed setting. Enjoy hot dishes, Asian options, gluten-free selections, fresh fruit, yoghurt, cheese, and more, all served in a bright, open-plan space with warm wood accents.

The Geyser House Bar is the perfect place to relax after a day of jet-boating, mountain-biking, golf or even skydiving. For guests who've worked up a sweat in the hotel gym or are returning from a round of golf on one of the local courses.

The gym is equipped with weights and other equipment, so you can put yourself through a full workout. You could even play golf, tennis or squash before relaxing in one of the hotel's 2 outdoor pools.

If a game of tennis sounds too energetic and a ride on the Huka Jet too adventurous, book time at the hotel's Body Firm Spa for a relaxing way to spend a few hours.

Choose to say "I do" at Wairakei Resort Taupo, a true holiday resort in the heart of the Central North Island with all the facilities you could dream of.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,433 reviews

Customer review rating 5.0/5

Kaylene P. Business - Confirmed reviews ALL

Dear Kaylene P., Thank you for your feedback. I am glad to hear that our management's response met your expectations and that you appreciated the resolution process. We take guest concerns seriously and aim to ensure a positive experience for all. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 5.0/5

Jackie W. Couples - Confirmed reviews ALL

Dear Jackie W., Thank you for your feedback regarding the comfort of our facilities. We appreciate your comments on the pool's accessibility and will take your input into consideration as we continue to evaluate our offerings to ensure all guests can enjoy their stay. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.0/5

Andrew C. Couples - Confirmed reviews ALL

Dear Andrew C., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found your room comfortable and enjoyed our golf course and amenities. It is our aim to provide a relaxing and enjoyable experience for all guests. Goodbye and best wishes, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.5/5

Stephen R. Couples - Confirmed reviews ALL

Dear Stephen R., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that our location and dining options contributed positively to your experience. We look forward to welcoming you back on your future travels across the North Island. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.5/5

Yvonne C. Business - Confirmed reviews ALL

Dear Yvonne C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location and found our staff to be friendly and helpful. We appreciate your comments about the pork dish and will ensure they are reviewed by our culinary team. Best regards, Francis Roberts Wairakei Resort Taupo

Dear Kaylene P., Thank you for your feedback. I am glad to hear that our management's response met your expectations and that you appreciated the resolution process. We take guest concerns seriously and aim to ensure a positive experience for all. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 5.0/5

Jackie W. Couples - Confirmed reviews ALL

Comfortable pity pool has no disability access

Dear Jackie W., Thank you for your feedback regarding the comfort of our facilities. We appreciate your comments on the pool's accessibility and will take your input into consideration as we continue to evaluate our offerings to ensure all guests can enjoy their stay. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.0/5

Andrew C. Couples - Confirmed reviews ALL

We enjoyed the comfortable room, the golf course and the opportunity for other amenities. Spacious, quiet and attractive too.

Dear Andrew C., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found your room comfortable and enjoyed our golf course and amenities. It is our aim to provide a relaxing and enjoyable experience for all guests. Goodbye and best wishes, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.5/5

Stephen R. Couples - Confirmed reviews ALL

The hotel is well located for us on our travels across the North Island in easy hops. It has the enormous advantage that we don't have to go out for meals.

Dear Stephen R., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that our location and dining options contributed positively to your experience. We look forward to welcoming you back on your future travels across the North Island. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.5/5

Yvonne C. Business - Confirmed reviews ALL

We found all the staff very friendly and helpful early check in greatly appreciated tried the new menu the pork option was tough to eat tried to take it up with h/C or F & B manager but were unavailable however the calamari and soup were fine

Dear Yvonne C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location and found our staff to be friendly and helpful. We appreciate your comments about the pork dish and will ensure they are reviewed by our culinary team. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 3.0/5

Leigha C. Families - Confirmed reviews ALL

I could hear the people in the other room through the connecting door. Every conversation. The front door also had a gap at the bottom which let in light and all the sound from the bar eg music and people in the hallway. I’m fine with the noise as it was a big rugby weekend but those two things let in so much noise. Beds were also small for 4 people.

Dear Leigha C., Thank you for sharing your experience with us. We appreciate your feedback regarding the noise issues you encountered during your stay. We understand how important privacy and comfort are for our guests. Our team is always looking for ways to enhance the guest experience, and we will take your comments into consideration. Additionally, we strive to provide suitable accommodations for families and groups, and we apologize if the bed arrangements did not meet your expectations. Your insights are valuable to us as we continue to improve our services. Goodbye, Francis Roberts Wairakei Resort Taupo

Customer review rating 5.0/5

Rachelle T. Families - Confirmed reviews ALL

Staff are always 10/10 at wairakei. We always feel very welcome

Dear Rachelle T., Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff made you feel welcome and that you enjoyed a comfortable experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 5.0/5

Colleen M. Families - Confirmed reviews ALL

I took my daughter down from Auckland to stay as a birthday treat. She hadn't stayed at Wairakei Resort before and loved it. We walked into our lovely room and there was a plate of delectable delights with a card welcoming us. A lovely surprise. Our room was spacious with a good sized balcony. It was lovely sitting out there having a meal and enjoying the countryside. It gave us a sense of peace away from the hustle and bustle. We loved the pool at the top and the spa pool, although some of the bubbles weren't working very well in spa pool no 2. Just in one spot. We love the walk down the bottom by the beautiful clear geothermal stream. It is so nice to have space around us. Unfortunately we booked the restaurant but cancelled as my daughter has a health condition and couldn't manage it. Like the recreational facilities but didnt use them. We relaxed in our room and then we were out and about. Friendly staff. The maids always smiled and said hello in passing.

Dear Colleen M., Thank you for taking the time to share your experience at Wairakei Resort Taupo. We are delighted to hear that you and your daughter enjoyed your stay, particularly the warm welcome with the plate of treats and the comfort of your room. It is wonderful to know that you appreciated the peaceful surroundings and the recreational facilities, including the pool and spa. We apologize for the inconvenience caused by the bubbles in the spa pool and will certainly look into this matter to ensure a better experience for our guests in the future. We understand that health concerns can sometimes affect plans, and we appreciate your understanding regarding the cancellation of your restaurant reservation. We hope you found alternative dining options that suited your needs during your visit. Thank you once again for your kind words about our staff; their friendliness is a point of pride for us. We look forward to welcoming you back for another enjoyable stay. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.0/5

Dorris P. Business - Confirmed reviews ALL

My experience this time is much nicer than the last time, the room I got this time was more suitable and comfortable, just the right size for the kind of stay, and close to the lap pool, perfect, thank you.

Dear Dorris P., Thank you for your positive feedback. We are pleased to hear that your recent experience at Wairakei Resort Taupo was enjoyable and that the accommodations met your needs more effectively than your previous stay. Our team strives to provide a comfortable and welcoming environment, and we look forward to welcoming you back in the future. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.5/5

Bryan C. Couples - Confirmed reviews ALL

Very nice stay

Dear Bryan C., Thank you for your positive feedback. We are delighted to hear that you had a great and enjoyable stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.5/5

Keith H. Couples - Confirmed reviews ALL

The warm welcome when we arrived was followed by helpful friendly staff troughtout our stay

Dear Keith H., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed the tranquility and comfort of our resort, as well as the warm hospitality provided by our staff. Your feedback is greatly appreciated. Goodbye, Francis Roberts Wairakei Resort Taupo

Customer review rating 5.0/5

Karen F. Solo - Confirmed reviews ALL

Perfect location & price for me. Pleasantly surprised with spacious clean room with all amenities. Good parking, restaurant, gym, gardens & warm water pools. Helpful staff, would recommend.

Dear Karen F., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, amenities, and the helpfulness of our staff. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 3.5/5

Jillian P. Friends - Confirmed reviews ALL

good deal for 2 days price wise. but dinner meal was not up to standard. breakfast was very good.

Dear Jillian P., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found value in your stay and enjoyed breakfast. However, we regret that your dinner experience did not meet expectations. Your comments will be taken into account for future improvements. Best wishes, Francis Roberts Wairakei Resort Taupo

Customer review rating 3.5/5

Tim M. Couples - Confirmed reviews ALL

Meals were disappointing; especially Sunday dinner Disappointing we had to wait until 3.30 pm to get into our room

Dear Tim M., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our location. However, we regret that you found the meals unsatisfactory and experienced a delay in accessing your room. Your insights are valuable, and we will take them into consideration. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 0.5/5

Georgia T. Families - Confirmed reviews ALL

Absolutely terrible, I have already emailed my whole experience to Om…

Dear Georgia T., Thank you for your feedback. I am truly sorry to learn that your experience did not meet expectations and impacted your stay negatively. We appreciate your communication regarding this matter, and I encourage you to await a response from our team for further assistance. Goodbye, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.0/5

Heather A. Couples - Confirmed reviews ALL

Great if you are part of a big group and it is perfectly set out to hold everyone. For a couple wanting to get away for the weekend we did not find the experience that relaxing. The weather was stunning and we were looking forward to enjoying some sunshine from the porch but sadly we were on the wrong side of the building and only had slight morning sun for a couple of hours. As we were tucked away in the corner this was very limited and the chairs had to be wiped down before we could use them. Overall the room facilities were very clean and spacious.

Dear Heather A., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found our facilities to be clean and spacious, which is always our goal for our guests. I understand that the room location did not meet your expectations for a relaxing getaway, particularly regarding access to sunlight. We strive to provide a comfortable environment for all our guests, and I appreciate your comments on the chair condition. Your experience is valuable to us, and we will certainly consider your insights as we evaluate our guest accommodations. We hope to have the opportunity to welcome you back in the future, where we can provide you with a more enjoyable experience. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 3.5/5

Melissa L. Couples - Confirmed reviews ALL

Whille out stay was comfortable and the service great, the hotel complex itself is a bit tired and I'm sure Accor has some updating planned.

Dear Melissa L., Thank you for your feedback. We are pleased to hear that you found your stay comfortable and appreciated the service. We value your observations regarding the hotel complex and are continuously assessing our facilities to enhance our guests' experiences. Goodbye, Francis Roberts Wairakei Resort Taupo

Customer review rating 2.5/5

Mahar S. Business - Confirmed reviews ALL

Comfy room. Not very clean. Dark hairs around.. not mine. Breakfast nice but other food was overpriced for quality

Dear Mahar S., Thank you for your feedback. We appreciate your comments regarding room comfort and breakfast quality. We regret to hear about the cleanliness issues and pricing concerns. Your insights are valuable as they assist us in refining our services. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.5/5

Blair K. Solo - Confirmed reviews ALL

Nice and quiet, close to local attractions, and the breakfast was excellent.

Dear Blair K., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient, enjoyed the tranquility, and appreciated our breakfast offerings. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 1.5/5

Samuel H. Couples - Confirmed reviews ALL

Could not get dinner as restaurant was over crowded. Could not get any sleep as room was was cold and it was noisy. Spa was ok and breakfast was good.

Dear Samuel H., Thank you for sharing your feedback regarding your recent stay at Wairakei Resort Taupo. I regret to learn that your experience was impacted by noise and temperature issues in your room, as well as the overcrowding in our restaurant. We appreciate your comments on the spa and breakfast, and your insights will be taken into consideration as we strive to enhance our guest experience. Goodbye, Francis Roberts Wairakei Resort Taupo

Other web-users rate our hotel

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