ibis Rotorua 3 stars

Customer review rating (ALL Rating) 4.1/5 1,868 reviews

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ibis Rotorua - Image 1
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Lake End, Rangiuru Street, PO Box 348, 3010 ROTORUA, New Zealand

Description

Hotel extras

  • 24-hour reception

  • Conveniently located

  • Close to local dining and attractions

  • Close to the airport

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

City View King Room

Photo out of - City View King Room

Relax in the modern Standard Room with views of Rotorua City, one king bed, en-suite bathroom, TV, in-room movies, air conditioning, high speed Internet access, voicemail, and soundproof windows. Up to 2 adults. No rollaway.

  • Views:

    City View

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
See availabilities

Relax in the modern Standard Room with one king bed, Special Access bathroom, TV, in-room movies, air conditioning, high speed Internet access, and soundproof windows. Up to 2 adults. No rollaway.

  • Views:

    City View

Max. number of persons
2
Area
From 22 m² / 236 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Unwind in style in the fabulous Superior Room. It offers all the great features of the Standard Room, including internet access and in-room movies, as well as spectacular views of Lake Rotorua. Up to 2 adults. No rollaway.

  • Views:

    Lake View

Max. number of persons
3
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Unwind in a newly refurbished Superior Room. It offers all the great features of the Standard King room, including internet access and in-room movies as well as spectacular views of Lake Rotorua. Up to 2 Adults. No Rollaway

  • Views:

    Lake View

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Music TV channels
  • Pay per view movies
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Rotorua

Lake End, Rangiuru Street, PO Box 348
3010 ROTORUA
New Zealand

GPS:-38.13171, 176.250317

Telephone
Fax +64 7 347 1999
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 145 rooms
  • 7 rooms for people with reduced mobility
  • 32 connecting rooms
  • 145 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Complementary Self Service Laundry
  • Dry cleaning / Ironing
  • Laundromat

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • On site
  • Outdoor parking
  • Public
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.562 ft
  • Parking for a week

Services & equipment

  • TESLA recharging units

Vehicles

  • Bus parking

Accessibility

  • Accessible parking

I- RESTAURANT

Photo out of - I- RESTAURANT

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a Grab n Go menu, suitable for any dietary requirement.

Cooking style
Regional
Classifications & labels
-
Capacity
60
Accessibility
Accessible service
3010 Rotorua, New Zealand
Telephone +64 7 346 3999
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a Grab n Go menu, suitable for any dietary requirement.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,868 reviews

Customer review rating 4.5/5

Carolyn W. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear you had such a great time here with us in Rotorua, especially enjoying your accommodation, facilities at our neighbouring hotel and wonderful location. Your feedback is important to us as it helps us continue to improve our guest experience, and we are grateful for your kind words and support. Thank you for choosing to stay at our hotel. We look forward to having the opportunity to welcome you back again soon. Kind Regards, ibis Rotorua Team.

Customer review rating 3.0/5

Patrick P. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We are pleased to hear that our restaurant staff took great care of you during your time here with us. We are also very sorry to learn that there were certain aspects of your stay that did not quite meet your expectations. Your feedback is important to us as it helps us continue to improve our guest experience, and we are grateful you are bringing these to our attention for review. Thank you for choosing to stay with us. We do hope to get the opportunity of welcoming you back again soon on your next visit to Rotorua. Kind Regards, ibis Rotorua Team.

Customer review rating 4.5/5

Ray T. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time for sharing your review. We are delighted to hear you had such a great time here with us, enjoying your comfortable accommodation, our wonderful location and lake. Your feedback is appreciated and we are are grateful to you for your kind words and feedback. Thank you for choosing to stay at our hotel. We look forward to having the pleasure of welcoming you back again in the near future. Kind Regards, ibis Rotorua Team.

Customer review rating 2.0/5

John C. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We are very sorry to learn of the troubles you had in the restaurant, however, we are also pleased that everything else during your time here with us was as you'd hoped it would be. Your feedback is important to us as it helps us continue to improve our guest experience, and we're grateful you brought these concerns to our attention so we can share with our relevant teams for review. Thank you for choosing to stay at our hotel. We do hope to have the opportunity to welcome you back again in the future on your Next visit to Rotorua. Kind Regards, ibis Rotorua Team.

Customer review rating 3.5/5

Mercy Z. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We are very sorry to learn there were certain aspects of your stay that did not quite meet your expectations, and we sincerely apologise for any inconvenience this may have caused. However, we are also pleased that these did not detract from your overall stay, and enjoyed your accommodation and hot pools at our neighbouring hotel. Your feedback is appreciated and we are grateful to you for bringing your concerns to our attention for review. Thank you for choosing to stay at our hotel. We hope we'll have the opportunity to welcome you back again in the future on your next business visit to Rotorua. Kind Regards, ibis Rotorua Team.

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear you had such a great time here with us in Rotorua, especially enjoying your accommodation, facilities at our neighbouring hotel and wonderful location. Your feedback is important to us as it helps us continue to improve our guest experience, and we are grateful for your kind words and support. Thank you for choosing to stay at our hotel. We look forward to having the opportunity to welcome you back again soon. Kind Regards, ibis Rotorua Team.

Customer review rating 3.0/5

Patrick P. Business - Confirmed reviews ALL

Had some plumbing issues where the sink was blocked. I could hear people talk outside my room which was annoying. Unfortunately the food was very hit and miss. But i.must say that the restaurant staff were all very lovely.

Dear Guest, Thank you for taking the time to share your review. We are pleased to hear that our restaurant staff took great care of you during your time here with us. We are also very sorry to learn that there were certain aspects of your stay that did not quite meet your expectations. Your feedback is important to us as it helps us continue to improve our guest experience, and we are grateful you are bringing these to our attention for review. Thank you for choosing to stay with us. We do hope to get the opportunity of welcoming you back again soon on your next visit to Rotorua. Kind Regards, ibis Rotorua Team.

Customer review rating 4.5/5

Ray T. Couples - Confirmed reviews ALL

Handy to food outlets and the lake activities This is our 3rd stay here this year and we always enjoy what the hotel provides

Dear Guest, Thank you for taking the time for sharing your review. We are delighted to hear you had such a great time here with us, enjoying your comfortable accommodation, our wonderful location and lake. Your feedback is appreciated and we are are grateful to you for your kind words and feedback. Thank you for choosing to stay at our hotel. We look forward to having the pleasure of welcoming you back again in the near future. Kind Regards, ibis Rotorua Team.

Customer review rating 2.0/5

John C. Business - Confirmed reviews ALL

Everything else was amazing and had no issues, but the meals we were ordered were pretty bad, I know it was most likely discounted for the military and FENZ but I ordered the karaki chicken and as a main it was like a starter and felt that meal was no where enough as a main. We decided to approach our own management and get a meal allowance that’s why we never returned to the meals your were offering.

Dear Guest, Thank you for taking the time to share your review. We are very sorry to learn of the troubles you had in the restaurant, however, we are also pleased that everything else during your time here with us was as you'd hoped it would be. Your feedback is important to us as it helps us continue to improve our guest experience, and we're grateful you brought these concerns to our attention so we can share with our relevant teams for review. Thank you for choosing to stay at our hotel. We do hope to have the opportunity to welcome you back again in the future on your Next visit to Rotorua. Kind Regards, ibis Rotorua Team.

Customer review rating 3.5/5

Mercy Z. Business - Confirmed reviews ALL

The breakfast buffet had somewhat limited options, but was nice. Dinner at the Atlas Restaurant (associated with the Novotel which is attached to the Ibis) was underwhelming and inconsistent throughout the week. The room was a bit small, but the housekeeping staff did a good job and kept it clean. Access to the Novotel's geothermal hot pools was a big bonus. Overall, stay was satisfactory. But, for dinner, would recommend heading down Eat Streat instead of Atlas.

Dear Guest, Thank you for taking the time to share your review. We are very sorry to learn there were certain aspects of your stay that did not quite meet your expectations, and we sincerely apologise for any inconvenience this may have caused. However, we are also pleased that these did not detract from your overall stay, and enjoyed your accommodation and hot pools at our neighbouring hotel. Your feedback is appreciated and we are grateful to you for bringing your concerns to our attention for review. Thank you for choosing to stay at our hotel. We hope we'll have the opportunity to welcome you back again in the future on your next business visit to Rotorua. Kind Regards, ibis Rotorua Team.

Customer review rating 3.5/5

Leanne H. Business - Confirmed reviews ALL

free parking, friendly staff, nice rooms - although it would have been nice to have a lake view.

Dear Guest, Thank you for taking the time to share your review. We are sorry we were unable to offer you a lake view room, however, we are pleased this did not detract from your overall stay. We are glad to hear you had a great time here with us, especially enjoying your accommodation and the helpful service from our friendly staff. We value all feedback we receive and we're grateful for your kind comments and support. Thank you for choosing to stay at our hotel. We look forward to having the opportunity of welcoming you back again soon. Kind Regards, ibis Rotorua Team.

Customer review rating 2.5/5

Sandra P. Business - Confirmed reviews ALL

The room was good, view perfect. Free car park a bonus. Only one English breakfast tea bag in room. With such tiny cups I need a couple more each day. The toilet cistern was faulty and the seal on the shower door was also faulty. House keeping staff must surely have noticed this before I felt the need to report it. My husband complained about the breakfast being cold but the only response was that they would "look into it". Access to the Novotel gym and pool was great but there was no one servicing the bar on our second evening.

Dear Guest, Thank you for taking the time to share your review. We are pleased to hear you enjoyed you accommodation, the beautiful views and our hotel facilities, and it's lovely to hear that you were looked after my our warm and friendly staff. We are also sorry to learn of the troubles you had and we sincerely apologise for any inconvenience this may have caused. We appreciate you bringing your concerns to our attention so we can share them with staff for review. Your feedback is important to us as it helps us continue to improve our guest experience, and we're grateful for your kind words and support. Kind Regards, ibis Rotorua Team

Customer review rating 4.0/5

Di W. Friends - Confirmed reviews ALL

Very good stay. Room clean and view was wonderful. The staff were friendly but suggest staff servicing the rooms need to keep it quiet until 10am checkout time. Much appreciated

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear you had a great time during your time here, enjoying the beautiful view from your accommodation and receiving a warm and friendly service from our team. We are very sorry regarding the noise in the early morning, however we're glad this did not detract from your overall stay. Your feedback is important to us as it helps us continue to improve our guest experience, and we appreciate you bringing your concerns to our attention so we can share these with the relevant staff for review. Thank you for choosing to stay at our hotel. We look forward to having the opportunity of welcoming you back again soon. Kind Regards, ibis Rotorua Team.

Customer review rating 5.0/5

John L. Business - Confirmed reviews ALL

Excellent new Decor

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear you had such a great time here with us, and we're pleased you enjoyed our recently refurbished hotel rooms. Your feedback is important to us and we appreciate your kind words and support. Thank you for choosing to stay at our hotel. We look forward to having the pleasure of welcoming you back again on your next visit to Rotorua. Kind Regards, ibis Rotorua Team.

Customer review rating 5.0/5

Linda B. Couples - Confirmed reviews ALL

Great hotel, great staff.

Dear Guest, Thank you for taking the time to share your review. We are so delighted you had such a great time here with us enjoying our accommodation and taken care of by our helpful and friendly staff. Your feedback is important to us as it helps us continue to improve our guest experience, and we are grateful for your kind words and support. Thank you for choosing to stay at our hotel. We hope to have the pleasure of welcoming you back again in the future for another lovely visit. Kind Regards, ibis Rotorua Team.

Customer review rating 5.0/5

James R. Business - Confirmed reviews ALL

Awesome service. The room was clean and tidy and the bed super comfortable.

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear you had such a great time here with us in our hotel in Rotorua, especially our comfortable accommodation and wonderful service from our friendly staff. Your feedback is important to us and we are grateful for your kind words and support. Thank you for choosing to stay at our hotel. We look forward to having the pleasure of welcoming you back again soon. Kind Regards, ibis Rotorua Team.

Customer review rating 4.0/5

Yuxi W. Couples - Confirmed reviews ALL

everything was great except the loud bathroom noise

Dear Guest, Thank you for taking the time to share your review. We are pleased to hear you had a great time here with us, enjoying the comfort of our recently refurbished accommodation. We are also very sorry to learn that you experienced loud noises from your bathroom, and we sincerely apologise for any inconvenience this may have caused. Your feedback is important to us as it helps us continue to improve our guest experience, and we're grateful you brought this to our attention so we can share with relevant staff for review. Thank you for choosing to stay with us. We look forward to having the opportunity of welcoming you back again in the near future on your next visit. Kind Regards, ibis Rotorua Team.

Customer review rating 5.0/5

John S. Families - Confirmed reviews ALL

Better hotels than European IBISs,

Dear Guest, Thank you for sharing your review. We are delighted you had a great time here with us in Rotorua, and it's especially lovely to hear that our staff were friendly. Your feedback is important to us and we are grateful for your kind words and support. Thank you for choosing to stay at our hotel. We look forward to the pleasure of welcoming you and your family back again soon. Kind Regards, ibis Rotorua Team.

Customer review rating 4.5/5

Greg S. Families - Confirmed reviews ALL

Was great. Would stay again.

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear you had such a great time here with us, enjoying our wonderful central location and the comfort of your accommodation. Your feedback is important to us as it helps us continue to improve our guest experience, and we are grateful to you for your kind words and support. Thank you for choosing to stay at our hotel. We look forward to having the pleasure of welcoming you back on your next visit to Rotorua. Kind Regard, ibis Rotorua Team.

Customer review rating 4.5/5

Dennis N. Families - Confirmed reviews ALL

Clean and comfortable room

Dear Guest, Thank you for taking the time you share your review. We are so delighted you had such a lovely time here with us, especially enjoying the comfort of your accommodation and the wonderful location of our hotel and the variety of restaurants nearby. Your feedback is important to us and we are grateful for your comments and support. Thank you for choosing to stay at our hotel. We look forward to having the opportunity of welcoming you back again in the future. Kind Regards, ibis Rotorua Team.

Customer review rating 4.0/5

Caitlin J. Couples - Confirmed reviews ALL

Short stay, was a comfortable sleep and room was presented nicely. However, we noticed oil substance next to the bed and by the mirror area. So this made us feel a Little concerned of what it could be. Everything else was great.

Dear Guest, Thank you for taking the time to share your review. We are so pleased to hear you enjoyed a nice comfortable stay in your accommodation during your time here. We also apologise for any inconvenience caused by the oil product in your room, however, we're glad this did not detract from your overall stay. You're feedback is important to us as it helps us continue to improve our guest experience and we are grateful for sharing your concerns and your support. Thank you for choosing to stay at our hotel. We look forward to having the opportunity of welcoming you back again soon. Kind Regards, ibis Rotorua Team.

Customer review rating 4.5/5

Te P. M. Business - Confirmed reviews ALL

Great

Dear Guest, Thank you for taking the time to share your review. We are delighted you had such a great time here with us and that your stay at our hotel went smoothly. It's also lovely to hear you were well looked after by our staff, and your kind words will be passed on. We value all feedback we receive and we are grateful for your support. Thank you for choosing to stay with us. We look forward to having the opportunity of welcoming you back again soon. Kind Regards, ibis Rotorua Team.

Customer review rating 2.5/5

Rubina M. Solo - Confirmed reviews ALL

I have to say I was a disappointed because my birthday landed on one of the days that I was at the hotel, when you're travelling alone sometimes it's nice when the hotel acknowledges it in some way - it's happened before where you get surprised by a treat or something. But there is literal no acknowledgement or anything, and I just thought that kind of sucked! But the room was clean. The location was good and the stay was all right.

Dear Guest, Thank you for taking the time to share your review. We are pleased to hear you enjoyed a comfortable time here, making the most of the wonderful location. However, we are also very sorry to learn that it was your birthday and that it wasn't acknowledged during your stay, and we sincerely apologise for any inconvenience caused by this. Your feedback is important to us as it helps us continue to improve our guest experience, and we appreciate your support in bringing your concern to our attention. Thank you for choosing to stay at our hotel. We hope to have the opportunity to welcome you back again in the future. Kind Regards, ibis Rotorua Team.

Customer review rating 4.0/5

Angela A. Families - Confirmed reviews ALL

Clean and comfortable, location was perfect, bonus use of Novotel pools

Dear Guest, Thank you for taking the time to share your review. We are so pleased to hear you had a nice time here with us, enjoying the comfort of your accommodation, our on-site pool facilities and the great location of our hotel. Your feedback is greatly appreciated as it helps us continue to improve our guest experience. Thank you for choosing to stay with us. We look forward to having the opportunity of welcoming you and your family back again soon. Kind Regards, ibis Rotorua Team.

Customer review rating 4.0/5

Dawn D. Couples - Confirmed reviews ALL

Very central loved it

Dear Guest, Thank you for taking the time to share your review. We are so pleased you had a great time during your stay here with us, enjoying our wonderful central location. Your feedback is important to us as it helps us continue to improve our guest experience. Thank you for choosing to stay at our hotel. We look forward to having the opportunity of welcoming you back again soon. Kind Regards, ibis Rotorua Team.

Other web-users rate our hotel

  • 1,186 reviews 9.3/10 Location
  • 1,808 reviews 6.2/10 Room
  • 1,259 reviews 7.9/10 Service
  • 38 reviews 6.2/10 WiFi
  • 703 reviews 6.1/10 Cleanliness
  • 456 reviews 6.2/10 Breakfast
  • 186 reviews 4.4/10 Food
  • 74 reviews 8.3/10 Pool

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