ibis Rotorua 3 stars

Customer review rating (ALL Rating) 4.0/5 1,407 reviews

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Description

Hotel extras

  • 24-hour reception

  • Conveniently located

  • Close to local dining and attractions

  • Close to the airport

Our accommodation(s)

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Hotel location

ibis Rotorua

Lake End, Rangiuru Street
3010 ROTORUA
New Zealand

GPS:-38.13171, 176.250317

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

I- RESTAURANT

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a Grab n Go menu, suitable for any dietary requirement.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,407 reviews

TripAdvisor Rating  3.7/5  1,445 reviews

Customer review rating 1.0/5

Shayla O. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your experience with us at Ibis Rotorua. We are sorry to hear that your stay did not fully meet your expectations, and we sincerely apologise for any inconvenience caused. At Ibis, we are committed to providing a high level of service, and your feedback is important to us. Please be assured that we are taking steps to address the issues you raised and to improve for the future. We truly appreciate your understanding, and we look forward to welcoming you back soon for a more enjoyable experience. Kind regards, The Ibis Rotorua Team

Customer review rating 4.5/5

Adriana D. R. S. B. Friends - Confirmed reviews ALL

Kia Ora, Thank you so much for your kind words. We\'re delighted to hear that you felt relaxed and well taken care of during your stay — it truly means a lot to our team. We wish you all the very best on your journey ahead and hope to welcome you back again in the future. Kind regards, The Ibis Rotorua Team

Customer review rating 3.5/5

Wen T. Friends - Confirmed reviews ALL

Thank you for your review and for sharing your experience. We\'re pleased to hear you enjoyed your stay overall, and we appreciate your feedback, which helps us to keep improving. We hope to welcome you back again soon. Kind regards, The Ibis Rotorua Team

Fantastic stay!

Customer review rating 5.0/5

Rachael D. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Rotorua Team

Customer review rating 3.0/5

Leanne M. I. Business - Confirmed reviews ALL

Kia Ora, Thank you for sharing your feedback with us. We\'re glad you enjoyed our location, and we appreciate you letting us know about areas where we can improve. Your comments have been shared with the team as we continue working to enhance our guest experience. We hope to have the opportunity to welcome you back in the future. Kind regards, The Ibis Rotorua Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,165 reviews 9.4/10 Location
  • 1,742 reviews 5.7/10 Room
  • 1,089 reviews 7.5/10 Service
  • 31 reviews 5.8/10 WiFi
  • 893 reviews 5.4/10 Comfort
  • 694 reviews 4.9/10 Cleanliness
  • 377 reviews 4.4/10 Breakfast
  • 172 reviews 3.4/10 Food

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