ibis Rotorua 3 stars

Customer review rating (ALL Rating) 4.0/5 1,495 reviews

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Lake End, Rangiuru Street, PO Box 348, 3010 ROTORUA, New Zealand

Description

Hotel extras

  • 24-hour reception

  • Conveniently located

  • Close to local dining and attractions

  • Close to the airport

Our accommodation(s)

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Hotel location

ibis Rotorua

Lake End, Rangiuru Street, PO Box 348
3010 ROTORUA
New Zealand

GPS:-38.13171, 176.250317

Telephone
Fax +64 7 347 1999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

I- RESTAURANT

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a Grab n Go menu, suitable for any dietary requirement.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,495 reviews

TripAdvisor Rating  3.7/5  1,454 reviews

Customer review rating 2.0/5

Lisa C. Couples - Confirmed reviews ALL

The accommodation is well located and handy to the cbd and eat street, the room was clean, however i found there wasn't enough linen for 2 people and even though we had an 11am check out time, we had staff knocking on our door from 9.30am to clean the room. It left us feeling rushing to get up and depart, which was most disappointing

Dear Guest, Thank you for taking the time to share your feedback. We’re glad you found our location convenient and the room clean. We sincerely apologize for the early interruptions and the delays during check-in. Your comments have been shared with our team to ensure a smoother experience for future guests. We appreciate your insights and hope to have the opportunity to provide a more seamless stay next time. Warm regards, Ibis Rotorua Team

Customer review rating 4.0/5

Serena T. Business - Confirmed reviews ALL

Staff were efficient, friendly and polite. Room was clean & tidy

Dear Guest, Thank you for sharing your feedback! We’re delighted to hear you had a good stay and found our team friendly and efficient, and your room clean and tidy. We look forward to welcoming you back to Ibis Rotorua on your next visit. Warm regards, Ibis Rotorua Team

Customer review rating 4.5/5

Carly L. Solo - Confirmed reviews ALL

Check in was easy, staff were friendly, room was clean, had what I needed.

Dear Guest, Thank you for your kind review! We’re delighted to hear you enjoyed our location and found our staff friendly and your room comfortable. We look forward to welcoming you back on your next visit to Rotorua. Warm regards, Ibis Rotorua Team

Customer review rating 4.5/5

Chris W. Couples - Confirmed reviews ALL

Perfect for an overnight stay and early departure.

Dear Chris, Thank you for your lovely feedback! We’re delighted to hear that Ibis Rotorua was perfect for your overnight stay and early departure. We hope to welcome you back on your next visit to Rotorua. Warm regards, Ibis Rotorua Team

Customer review rating 5.0/5

Sally K. Couples - Confirmed reviews ALL

Friendly easy at check in, lovely room, quiet and comfortable

Dear Guest, Thank you for your wonderful feedback. We’re delighted you enjoyed your check-in experience, quiet and comfortable room, and our friendly service. We appreciate your comment regarding the mugs and will take it into consideration. We look forward to welcoming you back to Ibis Rotorua. Kind regards, The Ibis Rotorua Team

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Other web-users rate our hotel

  • 1,285 reviews 9.5/10 Location
  • 1,913 reviews 5.7/10 Room
  • 1,242 reviews 7.6/10 Service
  • 33 reviews 6.2/10 WiFi
  • 939 reviews 5.4/10 Comfort
  • 743 reviews 5.3/10 Cleanliness
  • 424 reviews 5.5/10 Breakfast
  • 184 reviews 3.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.