ibis Rotorua 3 stars

Name: ibis Rotorua Hotel | Budget Hotel Rotorua | ALL - ALL
Address: Lake End, Rangiuru Street, ROTORUA, 3010, New Zealand
Telephone: +6473463999
Rating: 4.0

Customer review rating (ALL Rating) 4.0/5 921 reviews

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Lake End, Rangiuru Street, 3010 ROTORUA, New Zealand

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ibis Rotorua

Vibrant economy hotel, open to everyone

Situated on the picturesque shores of Lake Rotorua, this hotel offers tranquil surroundings with sensational views of the stunning natural scenery and geothermal wonders. With a central location that provides easy access to cafés, restaurants, and the Energy Events Convention Centre, there's plenty to enjoy at the ibis Rotorua Hotel. Idyllic nature and geothermal pools makes this the ultimate destination. ibis guests have access to conference rooms and other facilities at the adjacent Novotel Rotorua.

Just a short stroll from the shores of beautiful Lake Rotorua, ibis Rotorua is a fantastic accommodation option for guests seeking affordable comfort in the heart of New Zealand's geothermal resort town, and just 15-minutes from the airport. Conveniently positioned within the heart of Rotorua, you'll have easy access to local attractions, including Te Puia's geothermal valley and Maori Pa and cultural experience, Skyline Luge, rejuvenating day spas, historic Blue Baths and Rotorua Museum.

Rotorua is the cultural and geothermal centre of New Zealand. Natural hot springs draw in travellers looking to relax, while the stunning vistas will take any guest's breath away.

I hope you enjoy your stay with us. Please reach out to our staff if we can help with your stay.

Edward Judd, Hotel Manager

ALLSAFE approved hotel

Hotel extras

ALLSAFE certification
24-hour reception
Conveniently located
Close to local dining and attractions
Close to the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

City View Twin - 2 Double Beds

3 persons
22 m² / 236 sq ft

Bedding 2 x Double bed(s)
Views: City View

Room

City View King Room

2 persons
22 m² / 236 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

City View King Room with Special Access Bathroom

Non contractual photo

2 persons
22 m² / 236 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

Room

Lake View Twin - 2 Double Beds

3 persons
22 m² / 236 sq ft

Bedding 2 x Double bed(s)
Views: Lake View

Room

Lake View King Room

Non contractual photo

2 persons
22 m² / 236 sq ft

Bedding 1 x King size bed(s)
Views: Lake View

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Hotel location

ibis Rotorua

Lake End, Rangiuru Street
3010 ROTORUA
New Zealand

GPS:-38.13171, 176.250317

+64 7 346 3999

+64 7 347 1999

TOURISM ROTORUA

Bus stop

Access: 1 km / 0.62 mi 5 min walk / 2 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

I- RESTAURANT

Non contractual photo

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a Grab n Go menu, suitable for any dietary requirement.

Our guest reviews

amazing

Alana N. Business - 11/30/2023 Confirmed reviews ALL

All the staff are amazing

I don't mind this hotel

Sam H. Business - 11/29/2023 Confirmed reviews ALL

I think that this hotel is good and clean and the right price. It has a good view of the lake from some rooms and its a decent room. I had a bad experience at breakfast when I was left arguing for my entitlement to the breakfast. So I have a slightly less good time. On the second day I came down at 910 and the breakfast ended at 9 so I missed it again. Luckily as a platinum member I was able to attend the novotel next door and enjoy the breakfast there. It was much nicer and the team seemed to be a different level of service. I will admit the price difference shows in this way. Other then that everything else was pretty good although they didn't refill my hot chocolate satchels on day two I would recommend you stay at this hotel although my experience was less good this time. I will stay again it's likely but I will be more vocal about what I would like.

Dear Samuel H., We very much appreciate your comments regarding your stay at the ibis Rotorua. We appreciate your positive remarks about the cleanliness, view, and overall experience. However, we apologize for the challenges you faced during breakfast and the oversight with the hot chocolate. Your comments about the staff awareness of Platinum member benefits have been noted, and we will address this internally to enhance our service. We value your recommendation and look forward to the opportunity to provide you with an improved experience on your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edward Judd General Manager

Disappointing stay

S Friends - 11/29/2023 Confirmed reviews ALL

We had issues each day if our stay, mostly to do with towels: no hand towels and one face cloth for the room - that appeared to be hotel protocol despite number of guests or requests made by them; one day, it took 3 hours to be provided with an extra face cloth (it would’ve been quicker to wash and dry the one we were given in the guest laundry), coffee was not regularly restocked and no milk provided.

Dear Simmonette D., Thank you for taking the time to tell us about your experience at the ibis Rotorua. We sincerely apologize for the challenges you experienced during your stay. Your feedback is valuable, and we are committed to addressing these issues to improve our services. Please be assured that your comments about the towels, coffee restocking, and room cleanliness have been shared with our team for immediate attention. We appreciate your patience and understanding. If you decide to give us another chance in the future, we will do our utmost to provide a much-improved experience. Thank you for bringing these concerns to our attention. Safe travels. Sincerely, Edward Judd General Manager

Lovely room

Anonymous Couples - 11/28/2023 Confirmed reviews ALL

Very comfortable bed and nice clean room. Breakfast was not great, food was cold and not a lot of variety.

Dear Rebecca D., We very much appreciate your comments regarding your stay at the ibis Rotorua. I'm pleased to hear that your overall stay was enjoyable. However, I apologize for the disappointment with the breakfast experience. Your feedback about the temperature and variety of food is valuable, and we'll address this with our team to enhance the breakfast offering. We appreciate your input and hope to welcome you back for an even more satisfying stay in the future. Safe travels! Sincerely, Edward Judd General Manager

Skip breakfast!

fifraser 11/28/2023 TripAdvisor review

Clean rooms - it’s an Ibis so there’s a standard set up. We were comfortable and had a good night’s sleep. Lift situation a bit irritating. One not working and the other full of cleaning stuff at 6 at night with frustrated cleaning crew going up and down. Couldn’t get luggage into lift for ages. Stupidly we had breakfast the next morning. They literally stop serving at 9 a.m. by removing the hot dishes. We found it denuded by coach party ahead of us and hot food was pretty soggy and unappetising- what was left.

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Web-users rating

Other web-users rate our hotel

546 reviews 9.2/10 Location
950 reviews 6/10 Room
619 reviews 7.2/10 Service
15 reviews 7.3/10 WiFi
354 reviews 5.5/10 Cleanliness
171 reviews 6.6/10 Value
144 reviews 4.8/10 Breakfast
135 reviews 3.1/10 Food

Our other establishments nearby

Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 4.0/5 (3400 reviews)

At 167 m

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Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.3/5 (2209 reviews)

At 384 m

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.