ibis Rotorua 3 stars

Name: ibis Rotorua Hotel | Budget Hotel Rotorua | ALL - ALL
Address: Lake End, Rangiuru Street, ROTORUA, 3010, New Zealand
Telephone: +6473463999
Rating: 4.0

Customer review rating (ALL Rating) 4.0/5 789 reviews

18 18 photos

16 16 photos

Lake End, Rangiuru Street, 3010 ROTORUA, New Zealand

See rates

ibis Rotorua

Vibrant economy hotel, open to everyone

Situated on the picturesque shores of Lake Rotorua, this hotel offers tranquil surroundings with sensational views of the stunning natural scenery and geothermal wonders. With a central location that provides easy access to cafés, restaurants, and the Energy Events Convention Centre, there's plenty to enjoy at the ibis Rotorua Hotel. Idyllic nature and geothermal pools makes this the ultimate destination. ibis guests have access to conference rooms and other facilities at the adjacent Novotel Rotorua.

Just a short stroll from the shores of beautiful Lake Rotorua, ibis Rotorua is a fantastic accommodation option for guests seeking affordable comfort in the heart of New Zealand's geothermal resort town, and just 15-minutes from the airport. Conveniently positioned within the heart of Rotorua, you'll have easy access to local attractions, including Te Puia's geothermal valley and Maori Pa and cultural experience, Skyline Luge, rejuvenating day spas, historic Blue Baths and Rotorua Museum.

Rotorua is the cultural and geothermal centre of New Zealand. Natural hot springs draw in travellers looking to relax, while the stunning vistas will take any guest's breath away.

I hope you enjoy your stay with us. Please reach out to our staff if we can help with your stay.

Edward Judd, Hotel Manager

ALLSAFE approved hotel

Hotel extras

ALLSAFE certification
24-hour reception
Conveniently located
Close to local dining and attractions
Close to the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

City View Twin - 2 Double Beds

3 persons
22 m² / 236 sq ft

Bedding 2 x Double bed(s)
Views: City View

Room

City View King Room

2 persons
22 m² / 236 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

City View King Room with Special Access Bathroom

Non contractual photo

2 persons
22 m² / 236 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

Room

Lake View Twin - 2 Double Beds

3 persons
22 m² / 236 sq ft

Bedding 2 x Double bed(s)
Views: Lake View

Room

Lake View King Room

Non contractual photo

2 persons
22 m² / 236 sq ft

Bedding 1 x King size bed(s)
Views: Lake View

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Rotorua

Lake End, Rangiuru Street
3010 ROTORUA
New Zealand

GPS:-38.13171, 176.250317

+64 7 346 3999

+64 7 347 1999

TOURISM ROTORUA

Bus stop

Access: 1 km / 0.62 mi 5 min walk / 2 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar

I- RESTAURANT

Non contractual photo

I-Restaurant is committed to serving high quality, low priced meals with friendly efficient service. The restaurant is open 365 days a year for buffet breakfast and offers a burger and pizza menu for lunch an dinner, suitable for any dietary requirement.

Our guest reviews

Disappointing rooms & customer services

Dawn K. Couples - 9/18/2023 Confirmed reviews ALL

We had to move from our first room after power went off (fixed that) & then tv stopped working. Second room had noisy air conditioning unit so went to third room. That might we went to the Novotel next door for a swim. No towels available so asked for some. Were told they would organise some. After 15 minutes wait, asked again. Still no towels after 25 mins. My husband complained & gave up. I only got a swim as someone left & bought their towel out they didn't use. Towels arrived after 35 minutes. Reception at Novotel asked for room number. Also complained at Ibis reception & noted room number. On check out the following morning nothing was said about all the problems. We had to ask to talk to a duty manager. Terrible customer services & poor communication from internal staff members. This was supposed to be our luxury 1 night in Rotorua instead it was stressful & not relaxing at all!

Anonymous Solo - 9/18/2023 Confirmed reviews ALL

Amazeballs!

Anonymous Families - 9/18/2023 Confirmed reviews ALL

sorry to say this was not the best stay i have had staff fantastic. only one lift operating. breakfast had to keep asking for food, cutlery, napkins, toast as nothing was available both breakfast we had yoghurt not displayed safely no ice around it as with milk handicap carpark not available taken by none handicap stay

Not as we remember- but OK

Loulou 🍋. Couples - 9/17/2023 Confirmed reviews ALL

Location is good but they are still recovering from covid times. Price is high for the accom we feel. Some of the Staff could learn to smile a little more. But when asked for a room change due to young people accommodated nearby & noisy there was no problem in doing so as hotel was not totally full up. Thankful for that. Would possibly return but would be nice to have availability of pay as you go coffee in the breakfast area as there is no actual cage/ restaurant in ibis side now. Small selection of drinks available.

Anonymous Couples - 9/17/2023 Confirmed reviews ALL

Good stay. Beds too high off the ground. Airconditioner probably gave us colds!0

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

446 reviews 9.1/10 Location
813 reviews 6.1/10 Room
523 reviews 7.3/10 Service
12 reviews 5.8/10 WiFi
418 reviews 6.1/10 Comfort
300 reviews 5.7/10 Cleanliness
149 reviews 6.5/10 Value
126 reviews 2.9/10 Food

Our other establishments nearby

Novotel Rotorua Lakeside 4.5 stars

Customer review rating (ALL Rating) 4.0/5 (3288 reviews)

At 167 m

See the hotel

Pullman Rotorua 5 stars

TripAdvisor rating 4.0/5 (201 reviews)

At 384 m

See the hotel

All our hotels in Rotorua

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.