Fairmont Peace Hotel

Fairmont Peace Hotel 5 stars

Customer review rating (ALL Rating) 4.7/5 187 reviews

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Hotel extras

  • Labeled ALLSAFE

  • Landmark art deco monument in Shanghai's protected historical district

  • Breathtaking views over Huangpu River, world-famous Pudong skyline and renowned Bund promenade

  • In-hotel selection of first-class restaurants and a legendary bar

  • 1,800 square meters of event space with helpful service from the trusted specialist team

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Fairmont Peace Hotel

20 Nanjing Road East
200002 SHANGHAI
China

  • EAST ZHONGSHAN RD NANJING RD:  33,37,55,65,305 East Zhongshan Rd Nanjing Rd

  • EAST NANJING RD:  2, 10 East Nanjing Rd

  • By plane

    SHANGHAI HONGQIAO INTL AIRPORT At 16km / 9.94 miles

  • By plane

    SHANGHAI PUDONG INTL AIRPORT  At 45km / 27.96 miles

GPS:31.23911419, 121.48945458

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Fairmont Peace Hotel offers 270 extraordinary guest rooms, including 39 luxury suites. From marble baths to high ceilings, these unique accommodations blend art deco with the comfort of modern amenities. Be enchanted by a room from this exceptional range. A Presidential Suite will occupy the 10th floor penthouse where the hotels flamboyant creator plus former owner - Victor Sassoon - once lived.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  187 reviews

TripAdvisor Rating  5.0/5  10,792 reviews

Certificate of excellence 2022

A True Classic Hotel

TripAdvisor rating 5.0/5

kiwiawayMelbourne Solo travel - TripAdvisor review

A True Classic Hotel that has been well maintained and looked after by the staff and Management. Stayed one night and was upgraded to a bund suite. An amazing room with views over the bund, classic luxury settings of the room features, ( too many to list here) Gold lounge was a great stop to relax and fresh over Happy Hour after shopping on Nanjing road for the afternoon. Breakfast was a mix of Chinese and Western, with attentive staff looking after all types of guests, ( Family/Kids, Couple and few corp travellers like myself) Great location to visit the traditional and bund area of Shanghai, as a first-time stay would recommend, and I plan to visit again with family next time in Shanghai.

Thank you very much for taking your time to share your positive comments on your recent stay with us. I am happy to read that our Fairmont Gold team and the great view left such a lasting memory with you. I truly hope we will have another occasion to welcome you back to the Fairmont Peace Hotel soon again.

Great location with friendly staff!

Customer review rating 5.0/5

Sara L. Families - Confirmed reviews ALL

Repeated trip back to Fairmont Shanghai. Great and friendly service from the staff! Love the location next to the bund, there is an awesome view from the suite.

Dear Valued Guest, Thank you so much for taking the time to share about your stay at the Fairmont Peace Hotel. I am delighted to read that you had a wonderful stay at Fairmont Peace Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Renjie Z. Couples - Confirmed reviews ALL

From concierge to gold lounge, everyone is friendly to me. Shanghai most historical building, nicely decorated.

Dear Valued Guest, Thank you so much for taking the time to share about your recent stay at Fairmont Peace Hotel. I am delighted to read that you had a wonderful stay and that our Fairmont Gold team helped to make it such a memorable experience. We all look forward to welcoming you back to our hotel. Kindest regards,

Excellent service & location

TripAdvisor rating 5.0/5

AndrewEste TripAdvisor review

My wife and I booked a Gold room for our wedding anniversary, and we were blown away by how well we were treated by Nana and all of the staff executive lounge staff. They went out of their way to make our stay and the occasion special for us, and we felt everything at this hotel was absolutely top notch! The Fairmont is a big step up from other luxury hotels in Shanghai. The service throughout the premises is the most attentive and friendly we have seen at a big hotel in China, and the prime location, decor, and well-known history are added bonuses. We enjoyed a drink and watching the oldest jazz band at the bar downstairs, and had a nice dinner at Dragon Phoenix. We appreciated that you can enjoy a lively bar and a nice dinner without leaving the hotel; usually it’s difficult to get one of these during your stay. We have stayed at other reputable hotels in Shanghai since the pandemic began, but we often find the facilities to be limited, the rooms slightly worn, and the food and service mediocre. However, the food both in the lounge and at the breakfast buffet was very fresh and varied during our stay at the Fairmont, and the room appeared to be meticulously maintained. If you are wanting a true 5-star experience, this hotel will definitely not disappoint. Thank you again for the memorable experience!

Dear Valued Guest, On behalf of our entire team, thank you very much for taking the time to share your wonderful feedback on your recent stay at the Fairmont Peace Hotel. I was delighted to read that you experienced Fairmont Gold and Dragon Phoenix as well as hear our famous Old Jazz Band. They are so unique and hence why they have become such an attraction! We look forward to seeing you again when you next visit Shanghai. Kindest regards, Matthieu Bertho

Customer review rating 5.0/5

Lucile J. Couples - Confirmed reviews ALL

Overall great stay in this historical hotel. Room is large and beautiful and we can feel like in 1930. Upon check in, the booking was under my name but the agent almost ignored me and only talked with my boyfriend and made him signed all the papers, making me feel not so welcomed. I was just a bit disappointed by the gold lounge. The service is great but the food offer/quality and atmosphere was disappointing. Tables were not set up for food so you have to get all the cutlery and everything by yourself. Also the first day afternoon tea was a buffet and tables not set up. The next day tables were set up and I saw guests were served afternoon tea set at tables, so I felt I did not had the same service from one day to another, strange. Also we were sit on a table next to a dusty printer, it felt a little bit odd to eat next to a printer. Few staff members (not only lounge also reception ) had uniforms in bad conditions, like even ripped off for some of them. I also contacted the hotel by email, i send a second email with a question and never got answer so far. Anyway few details make the experience not 100% luxury but overall the rooms are great and it’s more for the experience of staying in a historical place in shanghai.

Dear Valued Guest, Thank you very much for sharing your feedback on your recent stay with us. It is very disappointing to read that you experienced several service shortcomings. I wish to sincerely apologize for these and have tasked our Director of Food & Beverage and Manager of Fairmont Gold to review your comments and in corporate them into their daily training briefing with the team to ensure we learn from them and action them continuously. I do hope you will allow us another opportunity to demonstrate how we value your comments and how we would like to make it up to you when you next visit Shanghai. Yours faithfully, Matthieu Bertho

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Other web-users rate our hotel

  • 3,236 reviews 9/10 Location
  • 2,784 reviews 8.2/10 Room
  • 4,669 reviews 8.9/10 Service
  • 9 reviews 5.2/10 WiFi
  • 1,834 reviews 8.2/10 Breakfast
  • 391 reviews 7.8/10 Cleanliness

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