Fairmont Peace Hotel

A True Classic Hotel that has been well maintained and looked after by the staff and Management. Stayed one night and was upgraded to a bund suite. An amazing room with views over the bund, classic luxury settings of the room features, ( too many to list here) Gold lounge was a great stop to relax and fresh over Happy Hour after shopping on Nanjing road for the afternoon. Breakfast was a mix of Chinese and Western, with attentive staff looking after all types of guests, ( Family/Kids, Couple and few corp travellers like myself) Great location to visit the traditional and bund area of Shanghai, as a first-time stay would recommend, and I plan to visit again with family next time in Shanghai.

Repeated trip back to Fairmont Shanghai. Great and friendly service from the staff! Love the location next to the bund, there is an awesome view from the suite.

From concierge to gold lounge, everyone is friendly to me. Shanghai most historical building, nicely decorated.

My wife and I booked a Gold room for our wedding anniversary, and we were blown away by how well we were treated by Nana and all of the staff executive lounge staff. They went out of their way to make our stay and the occasion special for us, and we felt everything at this hotel was absolutely top notch! The Fairmont is a big step up from other luxury hotels in Shanghai. The service throughout the premises is the most attentive and friendly we have seen at a big hotel in China, and the prime location, decor, and well-known history are added bonuses. We enjoyed a drink and watching the oldest jazz band at the bar downstairs, and had a nice dinner at Dragon Phoenix. We appreciated that you can enjoy a lively bar and a nice dinner without leaving the hotel; usually it’s difficult to get one of these during your stay. We have stayed at other reputable hotels in Shanghai since the pandemic began, but we often find the facilities to be limited, the rooms slightly worn, and the food and service mediocre. However, the food both in the lounge and at the breakfast buffet was very fresh and varied during our stay at the Fairmont, and the room appeared to be meticulously maintained. If you are wanting a true 5-star experience, this hotel will definitely not disappoint. Thank you again for the memorable experience!

Overall great stay in this historical hotel. Room is large and beautiful and we can feel like in 1930. Upon check in, the booking was under my name but the agent almost ignored me and only talked with my boyfriend and made him signed all the papers, making me feel not so welcomed. I was just a bit disappointed by the gold lounge. The service is great but the food offer/quality and atmosphere was disappointing. Tables were not set up for food so you have to get all the cutlery and everything by yourself. Also the first day afternoon tea was a buffet and tables not set up. The next day tables were set up and I saw guests were served afternoon tea set at tables, so I felt I did not had the same service from one day to another, strange. Also we were sit on a table next to a dusty printer, it felt a little bit odd to eat next to a printer. Few staff members (not only lounge also reception ) had uniforms in bad conditions, like even ripped off for some of them. I also contacted the hotel by email, i send a second email with a question and never got answer so far. Anyway few details make the experience not 100% luxury but overall the rooms are great and it’s more for the experience of staying in a historical place in shanghai.