Fairmont Peace Hotel 5 stars 
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Hotel extras
CONVENIENT LOCATION ON THE BUND Boast Shanghai's most enviable address, Fairmont Peace Hotel is conveniently located directly on the world-famous Bund. Stroll the waterfront area and enjoy a dazzling view of the city skyline.
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Hotel location
Fairmont Peace Hotel
20 Nanjing Road East
200002
shanghai
china
Check-in from 14h00
Check out up to 12h00
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EAST ZHONGSHAN RD NANJING RD : 33,37,55,65,305 East Zhongshan Rd Nanjing Rd
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EAST NANJING RD : 2, 10 East Nanjing Rd
- By plane
SHANGHAI HONGQIAO INTL AIRPORT At 16km / 9.94 miles
- By plane
SHANGHAI PUDONG INTL AIRPORT At 45km / 27.96 miles
GPS :31.23911419, 121.48945458
Our accommodations
The Shanghai Luxury hotel offers 270 distinctive guestrooms, including 39 luxurious suites, which blends art-deco-inspired furnishings with modern amenities.The famous Nine Nations Suites remain a feature of the new hotel. A Presidential Suite will occupy the 10th floor penthouse where the hotels flamboyant creator plus former owner - Victor Sassoon - once lived.
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 15
Maximum size: 695 m²
Maximum capacity: 700 people
Maximum banquet capacity: 300 people
It was a great stay and I will definitely return
Customer review rating 4.7/5
Ying Couples - 06/01/2020 Confirmed reviews ALL
Staff were attentive and the lounge was well-stocked. I enjoyed the breakfast and the range of food available.
Not a good night’s sleep
Customer review rating 4.7/5
Ab Couples - 20/12/2019 Confirmed reviews ALL
It’s an amazing historic property in a top location. The bedroom was furnished perfectly and the bathroom and it’s amenities were spot on. Sadly the air conditioning is inadequate which meant the room was at 25°C even though it was set to the minimum of 18.5. That’s too warm for me. They suggested opening the window and offered a fan. Also offered to change room but they were all just as warm. They acknowledge they’ve been having issues with the AC for some time and blamed the warm room on a hot day in Shanghai. 23° is not a particularly hot day and it someone misses the point that a 5-star hotel should be able to provide comfortable sleeping conditions regardless of the weather. We booked a Gold room for access to the executive lounge. On this trip to Asia we stayed in 5 different hotels. The Fairmont was the only one not to offer champagne in its lounge. Prosecco was offered in its place. We tried to get a night cap at the roof terrace bar. After waiting for at least 10 minutes nobody came to take our order or even to acknowledge we were waiting. We gave up. The hotel blamed this on being a popular venue for outside guests. I blame it on there being only one bar tender who just couldn’t cope.
An outstanding hotel in service and cleanliness
Customer review rating 4.7/5
Charles J. Couples - 15/12/2019 Confirmed reviews ALL
Our stay was extremely pleasant with excellent service and outstanding food. The hotel is spotless and the staff is the best there is. Only one thing I would like to see changed. The taxi service to the airport should be specific metered service. You ordered the taxi for us and when we arrived at the Pudong airport the driver refused to provide a receipt and wanted 300 Yuan which I know from experience is too much. I would like to see your luggage handlers tell the taxi company to only send drivers who will use the meter. I realized this is not your problem but I think you can do something to help.
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,
High quality accommodations
Customer review rating 4.7/5
Anonymous Families - 14/12/2019 Confirmed reviews ALL
We had a lovely stay overall but had one experience that spoiled the impression. The concierge recommended a hair salon to me when I told them I wanted to go somewhere reasonably priced for a wash and blow dry. The salon gave me the price of 158 CNY. While there, they suggested what I thought was a simple conditioner product for. 48 cny. I could not speak Chinese and they just pointed to the sign that had 48 next to the bottle. They then suggested a head and neck massage which I said no to 3 times. They did speak some English and never clarified the price of the conditioner. They just said it would be 10 minutes. They then applied the product which seemed like a big deal with extra help. It seemed like they were doing color and I said “no color. It seems too much.” They started the head massage and I said no —and the neck massage. I said no. When my daughter came to meet me and pay, the bill was 1800 CNY!!!! 850% higher than what was agreed to. When we said I did not agree to this price they argued with us. They did reduce it to 1150 CNY at which point we paid and left because we did not know what else to do. They clearly took advantage of a guest visitor to China who did not speak English. Stevie and Justin at Concierge desk called the salon and they helped us get an additional refund. We were very grateful for this. However, I still paid much much more than expected without my agreement. This was way beyond an acceptable business practice. While I truly appreciated Stevie and Justin’s help, after thinking about it, we thought the Fairmont should have acknowledged their part in recommending such an establishment. This business really treated a Fairmont guest poorly and we would have appreciated more of an apology for this. We understand the hotel can not control all recommendations but this was way beyond a simple misunderstanding. No business should charge any guest 850% more than they agree to. It is just not right. We also hope you warn your guests about this possible up-charging practice. If I had been warned, I would have been prepared. Thank you for the rest of a lovely stay—spa, tea, breakfast were all fabulous.
Legendary
Customer review rating 4.7/5
Jl Business - 14/12/2019 Confirmed reviews ALL
A stay like dive in a movie
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,
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