Fairmont Peace Hotel 5 stars

Customer review rating (ALL Rating) 4.7/5 1,732 reviews

ALLSAFE approved hotel

Fairmont Peace Hotel
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+ 22 Services

Hotel extras

  • Labeled ALLSAFE

  • Landmark art deco monument in Shanghai's protected historical district

  • Breathtaking views over Huangpu River, world-famous Pudong skyline and renowned Bund promenade

  • In-hotel selection of first-class restaurants and a legendary bar

  • 1,800 square meters of event space with helpful service from the trusted specialist team

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Fairmont Peace Hotel

20 Nanjing Road East
200002 shanghai
china

Tel: +862161386888

Fax: (+86)2163291888

Check-in from 15h00

Check out up to 12h00

  • EAST ZHONGSHAN RD NANJING RD :  33,37,55,65,305 East Zhongshan Rd Nanjing Rd

  • EAST NANJING RD :  2, 10 East Nanjing Rd

  • By plane

    SHANGHAI HONGQIAO INTL AIRPORT At 16km / 9.94 miles

  • By plane

    SHANGHAI PUDONG INTL AIRPORT  At 45km / 27.96 miles

GPS :31.23911419, 121.48945458

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 5 Restaurants
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 15 Meeting rooms
  • Business Center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 270 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 270 non-smoking rooms
    • No floor
  • Languages spoken at the hotel
    • English
    • Chinese Mandarin
    • Japanese
  • Lounge
    • Waiting area or lounge
    • Executive Lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas Additional charge
    • High Speed WiFi
    • WiFi at the hotel Additional charge
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Limousine
    • Limousine
  • Desk equipment available
    • Umbrellas
Access to property
  • Fairmont Peace Hotel
    • On site
    • 20 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Willow Stream Spa
    • Covered
    • On site
  • Willow Stream Spa
    • On site
    • Sauna room
    • Thermal Spa

Our accommodation(s)

Fairmont Peace Hotel offers 270 extraordinary guest rooms, including 39 luxury suites. From marble baths to high ceilings, these unique accommodations blend art deco with the comfort of modern amenities. Be enchanted by a room from this exceptional range. A Presidential Suite will occupy the 10th floor penthouse where the hotels flamboyant creator plus former owner - Victor Sassoon - once lived.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 695

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Fairmont Peace Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,732 reviews

Customer review rating 3.5/5

Qiao Business - 04/11/2021 Confirmed reviews ALL

I was noticed by the cost claim department after I submitted the reimbursement report that amount of the hotel bill list does not match with amount in fapiao. These cost extra time and effort for me to fix my reimbursement. Such bad experience.

Dear Xiao Wei Z., We very much appreciate your comments regarding your stay at the Fairmont Peace Hotel. It is always a pleasure to receive your feedback. I will share your comments with our Front Office team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality and efficiency of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay

Customer review rating 4.5/5

Beng H. T. Business - 24/10/2021 Confirmed reviews ALL

Very good hospitality service. Almost put customer’s needs first.

Dear Beng Huat T., We very much appreciate your comments regarding your stay at the Fairmont Peace Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Service

Customer review rating 5.0/5

Vivianwebber Solo - 19/10/2021 Confirmed reviews ALL

Just pop in the hotel and received great hospitality from the floor staffs. Then decided to book a room for a total Peace Hotel experience; Happy hours, Jazz Band, breakfast, afternoon tea and the in-house tour and of course spending a night in a super comfy room. Love the experience and everything was well served.

Dear Yi Fong L., We very much appreciate your comments regarding your stay at the Fairmont Peace Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful

Customer review rating 5.0/5

Daniel Solo - 10/10/2021 Confirmed reviews ALL

A discreet, friendly and efficient staff in a beautiful hotel where you feel welcome and at home, with a true luxury feeling. Thank you.

Dear Daniel B., We very much appreciate your comments regarding your stay at the Fairmont Peace Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasantly surprised with opportunity to visit the Jazz Bar. Also the executive lounge is presented in a cozy manner, with high quality food being served.

Customer review rating 4.5/5

Beng H. T. Business - 19/09/2021 Confirmed reviews ALL

It would be useful if alcoholic drinks could be served much earlier in afternoon say around 4pm. As after a hard day of meeting in afternoon, I hope to unwind in the lounge with some beer or cocktail to chill.

Dear Beng Huat T., We very much appreciate your comments regarding your stay at the Fairmont Peace Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the Jazz Bar experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Built to brilliance

Customer review rating 4.0/5

Ss Families - 14/09/2021 Confirmed reviews ALL

Poor check in experience for a hotel of this stature. Great flexibility to accommodate us once the issues were raised, and recovery by the service team.

Dear Stephen S., We very much appreciate your comments regarding your stay at the Fairmont Peace Hotel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our reception services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location and well services

Customer review rating 4.0/5

Lailai L. Business - 06/08/2021 Confirmed reviews ALL

Only thing not good is the renovation noise in the midnight. others is fine

Dear Valued  Guest, Thank you for taking the time to write about your recent stay at the Fairmont Peace Hotel. I am so happy to read that you enjoyed your stay with us and we look forward to welcoming you back when you are next in Shanghai. Kindest regards,

Good service,focus on details, special history

Customer review rating 4.5/5

Mr. X. N. Business - 14/07/2021 Confirmed reviews ALL

Angthing is Ok.

Dear N. X., We very much appreciate your comments regarding your stay at the Fairmont Peace Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Anonymous Friends - 12/07/2021 Confirmed reviews ALL

good stay in the hotel, while the check in to the hotel room was delayed due to the holiday season maybe

Dear Yuan Ting H., We very much appreciate your comments regarding your stay at the Fairmont Peace Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Location is top but the Dinner was not like qualitativ good.

Customer review rating 4.0/5

Hakan Business - 28/06/2021 Confirmed reviews ALL

We paid a lot for the steak but the taste was not good. Couldnt finish it.

Slipped on the bathroom floor, injured my face and left hand

Customer review rating 2.5/5

Walt K. Business - 10/06/2021 Confirmed reviews ALL

Stepping out of the shower last Friday morning, I slipped and fell face first on to the floor.My nose was bruised. My right hand severely bruised, it has still not recovered, the little finger is still swollen and painful.

Peace Hotel - living history & luxury

Customer review rating 5.0/5

Marcopolo Families - 21/04/2021 Confirmed reviews ALL

We had a 4 night stay at Peace Hotel. The hotel is located directly on the Bund of Shanghai. This is not just a normal soulless 5 star hotel like many others. Peace Hotel is special. The the history of that house you can feel everywhere. We booked a historic tour with Hebe Zhang. She explained us about the history of the Peace Hotel. If you stay there, ask for Hebe. The hotel staff is super friendly. We will definitely come back for another stay.

The service was exceptional and the accommodation very nice.

Customer review rating 5.0/5

Ross H. Couples - 20/04/2021 Confirmed reviews ALL

Other than a blip with the concierge not taking us to the 9th floor registration at first the rest of our short stay was great experience. I still find judgement by appearance somewhat troublesome. The rest was first rate.

Customer review rating 5.0/5

Lewis Business - 31/03/2021 Confirmed reviews ALL

Nice

Excellent experience

Customer review rating 5.0/5

Mz Families - 03/03/2021 Confirmed reviews ALL

It was an excellent experience staying in Fairmont Peace Hotel. All the staff members were well trained, answering questions, and responding to requests in a reasonable way (in the country where the hotel is located). And, the location is excellent, though the days of my stay were rainy days.

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