Fairmont Peace Hotel 5 stars

Customer review rating (ALL Rating) 4.9/5 245 reviews

Fairmont Peace Hotel - Image 1
Fairmont Peace Hotel - Image 2
Fairmont Peace Hotel - Image 3
Fairmont Peace Hotel - Image 4

Description

Hotel extras

  • Landmark art deco monument in Shanghai's protected historical district

  • Breathtaking views over Huangpu River, world-famous Pudong skyline and renowned Bund promenade

  • In-hotel selection of first-class restaurants and a legendary bar

  • 1,800 square meters of event space with helpful service from the trusted specialist team

Our accommodation(s)

Hotel location

Fairmont Peace Hotel

20 Nanjing Road East
200002 SHANGHAI
China

GPS:31.23911419, 121.48945458

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  245 reviews

TripAdvisor Rating  5.0/5  24,132 reviews

English hotel tour

TripAdvisor rating 5.0/5

Reynold T TripAdvisor review

English tour with ViVi was outstanding and very thorough. She was very knowledgeable and pleasant it was a real treat. We got to see many highlights and she shared in depth knowledge of many historical elements and history of the peace and Cathay hotels

Jasmine Lounge Breakfast

TripAdvisor rating 5.0/5

Vincent I TripAdvisor review

We stayed in Fairmont Peace Hotel. The morning breakfast was great. The food variety and quality were great. Tina our server was very friendly and enthusiastic in taking care of our table. She also gave us some good tips on where to see in Shanghai. We really enjoy our stay here.

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback! Our entire team is delighted to learn that you had a great time during your stay. Fairmont Peace Hotel was opened in 1929 and acclaimed as the ‘Number One Mansion in the Far East’. We certainly look forward to welcoming you back in the near future.

Outstanding Customer service and excellent hotel

TripAdvisor rating 5.0/5

Tina L TripAdvisor review

We stayed 4 nights total with Gold Lounge access. The Gold Lounge staff were outstanding and really took care in ensuring they knew our names and greeted us warmly every time we went up to the Lounge. It was nice to have our own private check in and check out on the 9th floor. Special thanks who made our stay enjoyable at the Gold Lounge: Gordon, Kevin, Melody, Marjory, Jin, Lance and Hyde (chef). Gordon was the first one to welcome us to the hotel and he was always so cheerful. Leading up to my stay, I had several questions that the staff were very responsive to and helped ease my worries for transportation / trains etc. Loved the smell of the hotel and the history of the hotel. We took the Peace Museum tour which was very informative. I can't remember the young lady that gave us the English tour; she was very nervous and sweet since she didn't think her English was sufficient but she did a fantastic job. I rarely use the hotel shampoo and conditioner but the Rose 31 is fantastic! The breakfast buffet at the Jasmine Lounge was fantastic and had a very wide assortment of food to appease anyone. It was delicious! We enjoyed the Lounge for one breakfast (just to try it out) and the food was always fresh, afternoon tea and hor d'oeuvres (which was plenty to eat for dinner). We never got to go to the Jazz Bar since the minimum spend was 300 CNY pp which I thought was pricey. Wish guests of the hotel didn't have the minimum spend requirement. Location was fantastic, right across from the Bund so you can enjoy a nice walk along the river or Nanjing Road for shopping. Can't wait to visit again!

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback! Our entire team is delighted to learn that you had a great time during your stay. Fairmont Peace Hotel was opened in 1929 and acclaimed as the ‘Number One Mansion in the Far East’. We certainly look forward to welcoming you back in the near future.

Professional and courteous staff at the reception and the breakfast table.

Customer review rating 4.5/5

Paul C. Families - Confirmed reviews ALL

The Fairmont Peace Hotel is in an excellent location, next to East Nanjing Road Shopping Malls & Restaurants and the Bund. The front desk and the restaurant staff are very professional and courteous. The services are excellent. I am disappointed with the jess band. The jess band leader was not friendly as when I reached out my hand to wish him and he stood there for a while and staring at me with hesitation to shake my hand. Yet he did voluntary offer to shake the Caucasian's hand at the bar counter. I booked the hotel as I was there in 1989 and wanted to have my 33rd anniversary celebration with my wife which was mentioned in my direct booking with Fairmont Peace Hotel. I did not received any best wishes nor acknowledgement. I was disappointed as I thought I could surprise my wife.

One of my favorite things about this restaurant is the Popsicle and the Popsicle has a wide selection of small ingredien

TripAdvisor rating 5.0/5

BEiBEi X TripAdvisor review

One of my favorite things about this restaurant is the Popsicle and the Popsicle has a wide selection of small ingredients and the food in your restaurant is also very rich and has a wide variety of national foods, so I'll be back next time,I hope you have more type of food

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,581 reviews 9.4/10 Location
  • 2,919 reviews 8.6/10 Room
  • 4,950 reviews 9.1/10 Service
  • 6 reviews 6.2/10 WiFi
  • 2,547 reviews 8.7/10 Vibe
  • 1,242 reviews 8.9/10 Breakfast
  • 847 reviews 8.9/10 Cleanliness
  • 501 reviews 6.4/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Shanghai