Fairmont Peace Hotel 5 stars

Customer review rating (ALL Rating) 4.9/5 139 reviews

Fairmont Peace Hotel - Image 1
Fairmont Peace Hotel - Image 2
Fairmont Peace Hotel - Image 3
Fairmont Peace Hotel - Image 4

Description

Hotel extras

  • Landmark art deco monument in Shanghai's protected historical district

  • Breathtaking views over Huangpu River, world-famous Pudong skyline and renowned Bund promenade

  • In-hotel selection of first-class restaurants and a legendary bar

  • 1,800 square meters of event space with helpful service from the trusted specialist team

Our accommodation(s)

Book this hotel
Room 1

A choice of twin beds in Fairmont Room which are elegantly appointed with an Art Deco style and modern amenities makes your stay comfortable and unforgettable.

  • Views:

    Courtyard View

Max. number of persons
4
Area
From 49 m² / 527 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 49 m² / 527 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Courtyard View

Deluxe rooms: luxurious exterior-facing accommodations with elegant high ceilings, 4-piece marble bath, separate tub/shower, spacious closets, coffee table, soft seating, writing desk, HSIA, MP3 dock, 37" flat TV, coffee machine.

  • Views:

    City View

Max. number of persons
2
Area
From 45 m² / 484 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

The Deluxe Queen rooms offer a good street view of the bustling city. The rooms feature luxury and modern amenities like Illy espresso machine, bath-side LCD screen, claw-foot tub, walk-in closet and bespoke furnishings.

  • Views:

    City View

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Fairmont Gold rooms are luxurious interior facing accommodations featuring high ceilings, marble bath, and large closets. Enjoy special privileges of the exclusive Fairmont Gold Lounge.

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 49 m² / 527 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Fairmont Gold rooms are luxurious interior facing accommodations featuring high ceilings, marble bath, and large closets. Enjoy special privileges of the exclusive Fairmont Gold Lounge.

  • Views:

    Courtyard View

Max. number of persons
4
Area
From 49 m² / 527 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Fairmont Gold rooms are luxurious interior facing accommodations featuring high ceilings, marble bath, and large closets. Enjoy special privileges of the exclusive Fairmont Gold Lounge.

  • Views:

    City View

Max. number of persons
2
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Signature Riverview Suite

Signature Riverview Shanghai Suites at the Fairmont Peace afford breathtaking views of Pudong across the Huangpu River and are rich in design, honoring the iconic past of the Peace Hotel.

  • Views:

    River side

Max. number of persons
3
Area
From 178 m² / 1915 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Chinese Suite

Room 719, the suite is approximately 178 sq m in size, with a spacious living room, dining room, bedroom and bathroom. The Chinese Suite is resplendent in design, colour and decorative detail, with an Imperial dragon design on the scarlet ceiling, complem

  • Views:

    City View or River side

Max. number of persons
3
Area
From 178 m² / 1915 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

French Suite

Room 619, the French Suite presents an Art Nouveau style with classically figured wall paper, walnut carved furniture and luxuriously designed fabrics. The suite offers a living room, dining room, bedroom and bathroom.

  • Views:

    City View or River side

Max. number of persons
3
Area
From 178 m² / 1915 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

American Suite

Room 721, the suite is approximately 178 sq m in size, with a spacious living room, dining room, bedroom and bathroom. It is reminiscent of the California style of the Hollywood heyday.

  • Views:

    City View or River side

Max. number of persons
3
Area
From 178 m² / 1915 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

English Suite

Room 720, the suite is approximately 178 sq m in size, with a spacious living room, dining room, bedroom and bathroom. The oak-paneled walls, stone and brick fireplaces and molded plaster ceilings suggest the solid grandeur of the Victorian Age of England

  • Views:

    City View or River side

  • Most of the accommodation:

    Fireplace

Max. number of persons
3
Area
From 178 m² / 1915 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Japanese Suite

Room 620. Take off your shoes and step onto tatami mats with their straw-like fragrance and into soft light filtered through shoji screens giving a sense of restrained serenity. The spacious suite offers a living room, dining room, bedroom and bathroom, a

  • Views:

    City View or River side

Max. number of persons
3
Area
From 178 m² / 1915 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

German Suite

Room 519, the German Suite incorporates elements of German minimalist design, highlighting strong natural materials with an emphasis on functionalism. The suite has a living room, dining room, bedroom with walk -in closet and bathroom.

  • Views:

    City View or River side

  • Most of the accommodation:

    Fireplace

Max. number of persons
3
Area
From 178 m² / 1915 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Spanish Suite

Room 521, the vibrant matador colour of the curtains indicates the Spanish flavor of the suite, in which there is a living room, dining room, bedroom and bathroom.

  • Views:

    City View or River side

Max. number of persons
3
Area
From 178 m² / 1915 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Italian Suite

Room 621, the suite is approximately 178 sq m in size, with a spacious living room, dining room, bedroom and bathroom. The Italian Suite with living room, dining room, bedroom and bathroom evokes shapes of modern Italian design and the exuberance of Itali

  • Views:

    City View or River side

  • Most of the accommodation:

    Fireplace

Max. number of persons
3
Area
From 178 m² / 1915 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Indian Suite

Room 520, there is filigree plaster work on the walls, ceilings from which hang extravagant pendant lights and rich Indian carpets on the floor. The suite has a living room, dining room, bedroom and bathroom.

  • Views:

    City View or River side

Max. number of persons
3
Area
From 178 m² / 1915 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Sassoon Suite

One of the most prestigious, luxury hotel suites in Shanghai, the Sassoon Presidential Suite which is 268 sq.m occupies the entire 10th floor penthouse of Fairmont Peace Hotel, where the hotel's creator and former owner, Victor Sassoon, once lived.

  • Views:

    City View or Panorama view or River side

  • Most of the accommodation:

    Fireplace

Max. number of persons
4
Area
From 268 m² / 2884 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Fairmont Grand Suite

A luxuriously appointed one bedroom suite offers complete privacy from the living area. Fairmont Gold envelopes you in an atmosphere of luxury and exclusivity - where individuality is valued.

  • Views:

    City View

Max. number of persons
2
Area
From 89 m² / 957 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • TV in Bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Hotel location

Fairmont Peace Hotel

20 Nanjing Road East
200002 SHANGHAI
China

GPS:31.23911419, 121.48945458

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 261 rooms
  • 261 non-smoking rooms

Languages spoken at the hotel

  • English
  • Japanese
  • Chinese Mandarin

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine

Catering

4 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

13 Meeting rooms

Business Center

  • Business center with support staff

Well-being

Fitness Center

  • Covered
  • On site

Willow Stream SPA Fitness Center

  • On site
  • Thermal Spa Additional charge
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Parking opened 24/7

Security

  • Extinguisher
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Located on the 8th floor, the restaurant features dragon-phoenix ceiling motifs and red pillars with views of the Bund and Lujiazui. Master Chef John Ma expertly crafts Shanghai specialties and other regional cuisines of China.

Enjoy the 1930s Shanghai tea dance culture every Sunday with live jazz performances, set against marble floors and elegant lighting that recreate the atmosphere of the golden era.

On East Nanjing Road, Victor's Café, tempts you with signature Peace Hato pastries, Jazz Twister desserts, and handmade chocolates as well as Western and Asian-inspired meal, all set against the vibrant backdrop of Shanghai's streets.

The legendary Jazz Bar, once known as “Horse and Hound,” invites you to immerse in nightly performances by the Guinness World Record-holding Old Jazz Band, complemented by signature cocktails that whisk you back in time.

Unwind in our 25-metre heated indoor skylit pool, then recharge in a premium fitness studio and yoga room equipped with professional-grade facilities for a refined wellness experience.

A premium fitness studio and yoga training room equipped with professional-grade equipment.

Whether you choose a challenging workout or a pampering treatment. Fairmont's award-winning Willow Stream Spa features 11 treatment rooms and an array of relaxation areas, as well as a private, sky-lit swimming pool.

The peace hall with the fantastic bund view and it's Shanghai's most famous ballroom, and over the decades has been the scene of some of the city's most lavish receptions and parties. It is a unique place for celebrations and weddings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  139 reviews

Customer review rating 5.0/5

Sanjeet S. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

John N. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Loo-teck N. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Antoine M. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Haofu W. Families - Confirmed reviews ALL

Customer review rating 5.0/5

John N. Couples - Confirmed reviews ALL

An amazing heritage hotel, all the staff were brilliant. Would highly recommend a stay at this hotel, our room was beautiful and had such a good feel the added bonus is the location to the Bund and the cross-river tunnel there is none better.

Customer review rating 5.0/5

Loo-teck N. Families - Confirmed reviews ALL

Excellent service provided by hotel staff who are well conversant in English. A wide spread and wholesome breakfast which we truly enjoyed. Room amenities provided in the rooms are of high standard. Will definitely stay at this hotel when we next visit Shanghai.

Customer review rating 4.0/5

Antoine M. Families - Confirmed reviews ALL

Jazz Bar was amazing, staff super nice and efficient.

Customer review rating 5.0/5

Haofu W. Families - Confirmed reviews ALL

From the checking in at L9 executive lounge during the evening happy hour time until the checking out during the afternoon next day, the staff provided perfect service.

Customer review rating 5.0/5

Mathew R. C. Solo - Confirmed reviews ALL

I had an absolutely amazing stay at Farimont Peace Hotel From the very first moment, to check-in, breakfast, the bar, I felt welcome everywhere, and met wonderful staff. The room itself was spotless and extremely comfortable. A last minute request to extend my stay because of airline issues was dealt with seamlessly, even at almost midnight ! And what a spread breakfast is at this hotel... unbelievable Finally, the bar, with all its history and dedicated bartenders Would highly recommend to anyone travelling to Shanghai they spend at least one night at the Fairmont

Customer review rating 5.0/5

Kenneth W. M. Y. Couples - Confirmed reviews ALL

Our entire trip from check in to meals and departure was smooth and efficient. Staff were very professional, friendly and helpful throughout. It was our first holiday to Shanghai and the Fairmont Peace Hotel made a very positive impression on us.

Customer review rating 5.0/5

Roberto S. F. Families - Confirmed reviews ALL

All the staff was very good, the hotel is a unique one

Customer review rating 4.5/5

Jose A. Business - Confirmed reviews ALL

The stand out is the love and care for the small details in the hotel. The staff are friendly and helpful.

Customer review rating 5.0/5

Ting H. S. Solo - Confirmed reviews ALL

Nine Nation Suites - American Suite I can still smell the scent of the vintage wood furniture… so good. I took so many pictures here. I am amazed by someone envisioning building something this majestic back in the 1920s, and the fact that it has been preserved so well it became living history. The Fairmont Gold lounge is absolutely worth, everyone’s so sweet. Miles ahead of RC lounge. Max was touring me through the nine nation suites and the Sassoon suite. He mentioned “Chinese were once barred from entering this place, we should be proud of how far we’ve come over the century by standing right here”. I feel this. A lot. Imagine seeing the bund light show from the window right at 7… feeling magical.

Customer review rating 5.0/5

Ren Z. S. Families - Confirmed reviews ALL

The Fairmont Peace Hotel provided our family with an unforgettable and wonderful stay! The meticulous arrangements made by Fairmont Gold butler Marjory Zhou and her team, my family and I enjoyed truly attentive service—from the rooftop tour and anniversary gifts to the comfortable room and delicious cuisine, everything was perfectly organized. Our young daughter was especially delighted to receive the "Peace Hotel" plush toy she had long admired, along with a pair of slippers that fit her perfectly. I highly recommend Fairmont Gold; it truly elevates the entire stay experience...

Customer review rating 5.0/5

Jacob C. P. Business - Confirmed reviews ALL

All was top notch

Customer review rating 4.0/5

Rashed A. Business - Confirmed reviews ALL

The room was very comfortable and spacious. The room was very clean and regularly serviced. Breakfast was a delicious but had a very long queue to wait to be seated. Could’ve been managed more efficiently.

Customer review rating 5.0/5

A. A. O. Business - Confirmed reviews ALL

History of the hotel

Customer review rating 4.0/5

Han S. F. H. Families - Confirmed reviews ALL

Uniquely Old Shanghai experience. Historic building that is fun to explore with my toddler son

Customer review rating 4.5/5

Simon J. B. G. Couples - Confirmed reviews ALL

This is a wonderful hotel in so many ways. Great staff and service, blending elegance, luxury and history in the heart of Shanghai. Restaurants were great and the breakfast - spectacular. My history tour with Robin was amazing - and enlightening . Rooms are large, spacious and well appointed. Just a terrific place from which to enjoy one of the world's great cities.

Customer review rating 5.0/5

Pheng H. E. O. Couples - Confirmed reviews ALL

The attention to details and professionalism of every staff was awesome. Thank you for making the extra effort in creating a very special stay for me and my wife on our anniversary.

Customer review rating 5.0/5

Chi S. Families - Confirmed reviews ALL

This must be one of the best stay I had in Shanghai and this is comparing to other top tier hotels as well. The must call out is the bespoke service you get provided when staying at the peace hotel. The hotel is a master piece itself with a rich history, the staff are well knowledgeable, the room we stayed in is the fairmont gold suite which is massive, only downside is there’s no view which is only offered in the signature and the country suites. The lounge was exceptional, the service and food is what you would expect from a high end 5 star hotel. Special callout for Marjory, due to weather and other occasions we couldn’t visit the rooftop bar but the next day I received a call from Marjory who took us up the roof top for a tour and gave us a very detailed history lesson of the hotel, this one of a kind service is rare even for top tier hotels. This stay was so comfortable we really didn’t want to leave!

Customer review rating 4.5/5

Matthew O. C. C. Families - Confirmed reviews ALL

Wonderful iconic hotel, conveniently located and good amenities. Staff are friendly and helpful, and rooms are well proportioned.

Customer review rating 5.0/5

Hua B. Families - Confirmed reviews ALL

I booked in to stay at the Peace Hotel Fairmont Gold Suite. The lady at the front desk advised that I can check in at the Gold lounge for a better experience and she personally took me up to level 9 and briefed the situation with Nan Nan from the lounge for check in. I told her that I was celebrating my anniversary and travelling with children. She allocated the best room possible for me with a good view for the bund. I asked her about the roof deck that I saw people walking around a couple of days ago and was wondering if that was the lounge. She advised the deck is for private function and not for public access. However she said she would ask the management if we can go up and have a look. Later on that evening, after having dinner at the lounge, I asked about the deck to the manager at the time Margjoy. She then checked with the team message and confirmed it was ok to go up. She asked Jillian to take us to visit the deck. We were very lucky to visit the deck and saw the best view of the bund and Lujiazui. Jillian was very helpful and helped us to take photos from her phone. The experience was amazing and Margjoy was very helpful in getting information to travel from the bund to Lujiazui by Ferry. The bed was very comfortable and it was the best sleep since the start of my travel in China. I did not want to get out of bed in the morning! When we checked out both Nan Nan, Margjoy and the whole team were there. I was surprised that they printed a copy of our photo and put it in a frame for us as a gift. My stay at the hotel was amazing. Everyone at the hotel was very polite and well trained. They all have the mentality of putting customer first and try their best to make the customers happy. They have the best attention to details and it was the best experience that I have ever had. Special thanks to Nan Nan, Margjoy, Jillian and the team, they gave me a life time best experience. I will definitely come back again!

Other web-users rate our hotel

  • 1,377 reviews 9.4/10 Location
  • 1,486 reviews 8.7/10 Room
  • 2,332 reviews 9.2/10 Service
  • 1,210 reviews 8.5/10 Vibe
  • 664 reviews 8.5/10 Food
  • 560 reviews 8.6/10 Breakfast
  • 507 reviews 9.1/10 Cleanliness
  • 262 reviews 6/10 Value

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