Sofitel Shanghai North Bund 5 stars

Name: Sofitel Shanghai North Bund - ALL
Address: 601 Li Yang Road, Hongkou District, SHANGHAI, 200080, CN
Telephone: +862161181888
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 14 reviews

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601 Li Yang Road, Hongkou District, 200080 SHANGHAI, China

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Sofitel Shanghai North Bund

French luxury and local cuisine in the world's most exciting city

Sofitel Shanghai North Bund merges French elegance with Shanghai's rhythm, nestled near 1933 Old Factory and Music Valley. Musically-inspired interiors complement two gourmet restaurants. Ideally located: 5-minute walk to Hailun Road Metro (Lines 4/10), with The Bund (2.5km), Nanjing Road (2.3km), and Oriental Pearl Tower (1.7km) within 10 minutes by car. Your sophisticated urban gateway.

Sofitel Shanghai North Bund is located in the heart of North Bund, next to the famous attractions of 1933 Old Field and Music Valley. Walking distance to The Bund, about 10-mins minutes ride to the Oriental Pearl Tower, Nanjing Road(E) pedestrian street..

Hotel extras

Located in the core area of the North Bund
French romantic style with captures the stunning scenery on both sides of the Huangpu River
OPERA SUITE, Sofitel MyBed, Acqua di Parma Bath Amenities, Coffee Machine

Our accommodation(s)

Room

SUPERIOR ROOM, 1 King Size Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)

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Room

SUPERIOR ROOM, 2 Single Size Beds

3 pers. max
40 m² / 430 sq ft

Bedding 2 x Single bed(s)

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Room

LUXURY ROOM, 1 King Size Bed, City View

3 pers. max
41 m² / 441 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

LUXURY ROOM, 2 Single Size Beds, City View

3 pers. max
40 m² / 430 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

LUXURY CLUB ROOM, Club Millesime Access, 1 King Size Bed, City View

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

LUXURY CLUB ROOM, Club Millesime Access, 2 Single Size Beds, City View

3 pers. max
40 m² / 430 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Suite

PRESTIGE SUITE with One King-size Bed and Club Millésime Access

3 pers. max
62 m² / 667 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

OPERA SUITE with One King-size Bed and Club Millésime Access

3 pers. max
73 m² / 785 sq ft

Bedding 1 x King size bed(s)
Views: River side

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Hotel location

Sofitel Shanghai North Bund

601 Li Yang Road, Hongkou District
200080 SHANGHAI
China

GPS:31.259954, 121.497606

+86 21 6118 1888

+86 21 6118 1889

Railway station
Highway exit
Ferries
Helipad/aerodrome

GONGPING RD STATION

Ferries

Access: 2.5 km / 1.55 mi 30 min walk / 10 min drive

GONGHEXIN ROAD

Highway exit

Access: 3.7 km / 2.3 mi 15 min drive

SHANGHAI STATION

Railway station

Access: 4.1 km / 2.55 mi 15 min drive

HONGQIAO AIRPORT

Helipad/aerodrome

Access: 18 km / 11.18 mi 30 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

LE CHANTEUR

All Day Dining is located on the 5th floor with 150 seats and one private room, offering all-day international breakfast buffet and classic dishes, including local, Asian, Japanese, and Western cuisines.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 420 m² / 4520.838 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 240

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 14 reviews

Junn W. B. Families - 6/12/2026 Confirmed reviews ALL

Our first stay from (30-may to 2-Jun) was really awesome. Check in process made us feel appreciated as platinum member of Accor. Room upgrade was a nice gesture. Reception staff was very polite and friendly. Room was clean and spotless. Everything was nice. If there is one thing that we think can be improved about would be the F&B staff, really. It wasn’t bad. Just basic. Not something you’d expect from a five star luxury hotel. Staff was not pro-active. Most not smiling or friendly. Felt like they were just obliging. Even the F&B staff at Novotel (Clover) when we stayed there few days before, went above and beyond five stars. During our second stay from 4-Jun to 9-Jun, we were almost underwhelmed. Check in was just like a normal cashier transaction. Checked into a lower floor room with the same configuration (which we appreciate) but the toilet still had hair in the room. Obviously not cleaned properly. Water pressure in this room was also smaller than our first experience and we checked with reception about it after a night, in which they said they would have the engineer to go check for us and see if anything can be done. The said engineer, never turned up and we just lived with the low water pressure the next 5 nights. During this stay, we had to ask for an extra towel daily despite having on records that we have 3 persons in the room (with our Daughter). It’s just funny how we can call the housekeeping daily for it. And when they make up the room, they collect 3 bath towels but not once were we replaced with 3. It was always just 2. The bathroom floor had hair that was not vacuumed again. Seems like the Housekeeping at that level is of very different service level as our first stay (where we even had night turn-down) service. The corridors of the rooms were often plagued with smoke but I guess that was something we Could still live with as long as it’s not affecting our rooms. I just wished more staff can live up to the Sofitel 5 star luxury standards. Throughout both our stays, the only person who consistently provided 5 stars service was Jerry, at the concierge. He is super pro-active, remembered us, and always go above and beyond to assist us. He constantly checked if we needed any help at all, helped with reservations, suggestions and provided very helpful advice. I hope the hotel can reward him because he was by far the MVP during our stays.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Haw S. C. Families - 6/11/2026 Confirmed reviews ALL

The overall stay is very satisfactory. However, I only managed to find out after my stay that it was not eligible for Accor membership points accumulation. In addition, I have also made some spendings at the hotel and those are also not taken into account as well. I am just wondering why the hotel operates differently as compared to those in other countries when it comes to the loyalty program. Separately, I would like to specifically point out Mr Jerry who is attending the concierge desk. He is extremely helpful and attentive to my family's requests, 2 thumbs up for him!

Wei X. Couples - 6/9/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Junn W. B. Families - 6/3/2026 Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Joanne Couples - 6/1/2026 Confirmed reviews ALL

We had a wonderful stay in this hotel, location is in a residential area away from the crowd. the lead concierge Jerry was superb, he was very helpful and friendly. gave insights on some food recommendations and sightseeing activities. he also helped to look for our couriered items and arranged for our airport transfer. best services we have received after staying in so many hotels. room size was alright but didn’t receive any room upgrades as a gold member. the bathtub with the view of the residential area was slightly weird as there isn’t much of a shanghai skyline to see both day and night.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Web-users rating

Other web-users rate our hotel

1,890 reviews 8.9/10 Location
3,501 reviews 9.1/10 Room
5,742 reviews 9.4/10 Service
23 reviews 7/10 WiFi
2,790 reviews 9.8/10 Vibe
1,494 reviews 9.4/10 Cleanliness
717 reviews 8.4/10 Breakfast
33 reviews 0.4/10 Pool

5 reviews 7.9/10 Location
15 reviews 7.9/10 Room
21 reviews 9/10 Service
8 reviews 9/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Sofitel Shanghai North Bund, check-in is available from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Sofitel Shanghai North Bund regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.