Pullman Shanghai Jing'an 5 stars

Customer review rating (ALL Rating) 4.5/5 105 reviews

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Description

Hotel extras

  • Prime location, easy access to the subway and railway station

  • Natural daylight in the swimming pool

  • Renovated International restaurant to cater up to 140 persons with an enlarged buffet display

  • 19 private dining rooms and 200 m² a la carte Chinese restaurant

  • Very high speed and reliable wireless network

Our accommodation(s)

Hotel location

Pullman Shanghai Jing'an

330 Meiyuan Road, Jingan District
200070 SHANGHAI
China

GPS:31.246517, 121.456888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

VENU ALL DAY DINING RESTAURANT

The Venu all day dining restaurant serves international cuisine. Open all day for breakfast, lunch and dinner, it features impressive buffet displays with freshly prepared dishes from various interactive cooking stations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  105 reviews

TripAdvisor Rating  4.0/5  2,430 reviews

Amazing stay

TripAdvisor rating 5.0/5

_P1773NR Couples - TripAdvisor review

We had a wonderful stay at this hotel! The front desk staff were polite and accommodating. The food was delightful, with a great variety of delicious options. Plus, the metro station was conveniently right next door, making it easy to explore the city. Highly recommend!

Thank you for choosing Pullman Shanghai Jing‘an as your place to stay. I am glad to hear of your positive comments about us and look forward to welcoming you again in near future. Wish you all the best. Moses Suen Front Office Manager

Excellent Comfortable Hotel close to Metro with Helpful Staff

TripAdvisor rating 5.0/5

WPH22 Couples - TripAdvisor review

We stayed for 6 nights. The check-in was easy and the front desk were helpful. We booked on the Accor App, and as Gold Member they acknowledged the status and helped with a late check out and upgraded one class of room and a higher floor. We are non-Chinese speaking and the front desk had perfectly adequate English. The bellboys had limited English but were always helpful when we had to book a taxi and were able to arrange easily. The room was new, and hotel overall was clean. The buffet breakfast was excellent and was topped up regularly. The hotel is, like many hotels in Shanghai, at a busy intersection but it means it is close to transport. The metro allows easy access with 1 change of train or direct to Nanjing Road, The Bund, Pudong, Pearl Tower. A very pleasant stay and good value. Thank you to all staff

Dear Guest, Warmly greetings from Pullman Shanghai Jing An. We appreciate you sharing your comments which encourage us to do better. Look forward to welcoming you to our hotel again in near future. Sincerely yours

Centre of excellence for service

TripAdvisor rating 5.0/5

Eddie L Solo travel - TripAdvisor review

Excellent service from Concierge, ALLAN who went all the way to book my transportation during my week stay. To my departure leaving for Oucing airport. With a couple of deliveries made to the hotel. They would immediacy notify me once the parcels were received in house. ALLAN would send me pictures of each delivery, delivered the parcel to my room. Thank you for the extra ordinary service.

Dear Guest, Warmly greetings from Pullman Shanghai Jing An. We appreciate you sharing your comments which encourage us to do better. Look forward to welcoming you to our hotel again in near future. Sincerely yours

Well location, close to railway station.

Customer review rating 4.0/5

Michael Business - Confirmed reviews ALL

Good experience

Dear Wei Hong H., We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken LIU General Manager

THE WORST PULLMAN THAT I HAVE EVER VISITED

TripAdvisor rating 1.0/5

donnie030387surabaya Business - TripAdvisor review

THE WORST PULLMAN THAT I HAVE EVER VISITED 1. The biggest problem is Air Conditioner does not work at all. I complained but the hotel does not give good solution and only give a Fan !!! 2. Welcome Drink, you need to ask first, they will never give it if you do not ask

Thank you for taking the time to tell us about your experience at the Pullman Shanghai Jing An. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I'm sorry that you didn't feel the strong air conditioning, because the temperature in Shanghai in recent days has been 17-20 degrees Celsius, so we control the room temperature at 22-26 degrees Celsius. Regarding your preference for drinks, we have checked that your reservation was made by a third-party online travel agency. According to Accor membership policy, you cannot enjoy membership benefits at the hotel. Of course, we provide you with drinks according to your needs. This obviously does not meet your expectations, and we will actively raise your opinions with Accor headquarters.we hope that you will give us the opportunity to better serve you in the near future. Moses Suen Front Office Manager

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Other web-users rate our hotel

  • 5,900 reviews 9.5/10 Location
  • 6,058 reviews 8.5/10 Room
  • 8,973 reviews 9.2/10 Service
  • 34 reviews 5.7/10 WiFi
  • 2,703 reviews 9.4/10 Cleanliness
  • 1,498 reviews 9/10 Breakfast

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