Pullman Shanghai Jing'an

Pullman Shanghai Jing'an

Customer review rating (ALL Rating) 4.0/5 412 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Prime location, easy access to the subway and railway station

  • Natural daylight in the swimming pool

  • Renovated International restaurant to cater up to 140 persons with an enlarged buffet display

  • 19 private dining rooms and 200 m² a la carte Chinese restaurant

  • Very high speed and reliable wireless network

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Shanghai Jing'an

330 Meiyuan Road, Jingan District
200070 SHANGHAI
China

  • BUS:  573/723/252 MEIYUAN ROAD

  • SHANGHAI RAILWAY STATION:  LINE 1, 3, 4 Exit 3/5

  • By plane

    PUDONG INTL AIRPORT At 50km / 31.07 miles - Shuttle paying

GPS:31.246517, 121.456888

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The Pullman Shanghai Jing An has 288 guest rooms and suites, with guest comfort and well-being as its priority, each of its well-appointed rooms and suites is a haven of comfort. Each guest room enjoys full length floor to ceiling glass walls. Expansive views of the city, full-size work desk, 42" flat TV screens, the finest in bathroom accessories with rainforest showers and luxury bedding with 400 thread count bed linen.

Our guest reviews

Our guest reviews for
Pullman Shanghai Jing'an

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  412 reviews

TripAdvisor Rating  4.0/5  2,062 reviews

Awful breakfast

Customer review rating 2.0/5

Binbin Business - Confirmed reviews ALL

I'm very surprised about how the awful breakfast was served during my stay. There was no coffee or tea was provided, and I have to pay extra if I needed it. There were only one egg and bread served as breakfast, I'm not even sure about I was having meals in a 4 stars hotel not on a street restaurant. I changed my hotel to IHG group, the food was much better, and I won't come back to that Pullman hotel for sure.

This is one of the worst that I have ever stay!

Customer review rating 1.0/5

S. E. S. Couples - Confirmed reviews ALL

There are quite a few points: 1) The room size is small and with low ceiling. 2) Air conditioner is too warm and not really able to lower the temperature in the room. 3) exterior is having construction work and near to elevated road which is very noisy and not able to open the windows to lower the room temperature. 4) No deliciated parking space at the hotel.

Clean, comfortable, well located and the most important - an excellent staff

Customer review rating 5.0/5

Cristiano D. Business - Confirmed reviews ALL

The Accor hotels - special Pullman brands - are extremely nice for business/family trips. I feel myself at home - in special at this stay at Pullman Jing An. The hotel staff are very polite and extremely professional and well trained. For sure one of the best Accor stay this year. Special congratulations to the manager - Ms Amy. She helped us to solve a big issue!!!!

The location is good

Customer review rating 4.0/5

Joel Families - Confirmed reviews ALL

It is a comfortable hotel with a good location near by Shanghai Train station also close to the subway.

Not at the expected level for a Pullman

Customer review rating 2.5/5

Xcn Couples - Confirmed reviews ALL

We arrived by taxi with many luggages at the entrance : nobody from the hotel came to help us. The check in was quite fast considering the quantity of information requested during this pandemic situation. We have been upgraded to a superior room thanks to my gold status : nobody told us ! We discovered when we arrived at the room. The room was at the upper floors to avoid any noise : unlucky we were, the room faced the most crowded elevated highway in Shanghai (yan’an). Despite being at the top of the building, we were able to clearly hear the noise of cars and trucks. In addition, the cooling and heating system was only in heating mode and the room just facing the sun : nice view and brightness but sauna. We asked to change to another room in front of the railway station : a downgrade but quieter, cooler and slightly bigger in sqm. The breakfast was supposed to start at 6:30 am according to the check-in desk. The staff seemed surprised to see us at 6:30 am and told us that it would be fully ready by 7 am. We had to push to take our breakfast and such low level of preparation is not acceptable. We also asked for a support to print out our PCR test results : there was no business center and the concierge accepted to print them out in b&w for 5 RMB each! After bargaining, the concierge asked my gf to create an All Accor membership (to reach their target) and the printing became free of charge. To conclude, this hotel cannot be a Pullman. We definitely never come back there.

Great service

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The team was great and I especially thanks Tom at the luggage counter for all his help with the luggages and deliveries

October Break

Customer review rating 4.5/5

Arek O. Families - Confirmed reviews ALL

Yes it is good location, only walking distance from the train station. Well appointed rooms and good and efficient service.

Wonderful hospitality!

Customer review rating 4.5/5

Monisha H. Business - Confirmed reviews ALL

My experience was amazing made super by manager Anny— I cannot thank her enough for answering all my questions, arranging for someone to take me for the NC test etc. She makes what my view of a stay in a hotel change from good to simply excellent! Anny your managerial skills are astounding! Thank you.

Good stay

Customer review rating 4.0/5

Alice Couples - Confirmed reviews ALL

Breakfast is tasty, and not very loudly. But seems not upgrade my suite to higher level.

Just beside metro.

Customer review rating 4.0/5

Ms T. Families - Confirmed reviews ALL

Smaller than the Pullman skyway but nearer to metro. Room is clean.

Exceptional service by front office team

Customer review rating 4.5/5

Pramod V. Solo - Confirmed reviews ALL

This is my second one week stay at the Pullman Shanghai Jing An this year. What makes it special is the exceptional human element of the service especially by the front office team led by Annie. The hotel is nice and the rooms are very comfortable -but the personalised and thoughtful service is what I’m most impressed about. This is what will bring me back to the Pullman on my next trip to Shanghai.

Good stay

Customer review rating 4.0/5

Ying M. Business - Confirmed reviews ALL

The other side against highway and the gym are good, pool is quite clouded, better than none. The dining in lobby was poor, will never take it again. Sometimes I got complementary fruits and soft drinks, but most times none.

Well located

Customer review rating 3.5/5

Aubrey Solo - Confirmed reviews ALL

The room card is extremely hard to use, both in the elevator and the room, it took many times to respond, which wasted lots of time.

Railway station environment not very nice.

Customer review rating 3.5/5

Aurora Business - Confirmed reviews ALL

As a Diamond member, the hotel showed willingness to upgrade me but the ungraded option is actually even smaller than the booked option. (CEO suite versus executive suite). The food option in the executive lounge is very limited. Overall okay experience, not impressive.

well located, good stay

Customer review rating 5.0/5

Lu C. Friends - Confirmed reviews ALL

The front desk is meticulous and patient to help check in

well located

Customer review rating 3.5/5

S Business - Confirmed reviews ALL

facility is not very well and make some noise in the morning service is bad, and can't get service on time

Best place to stay in Shanghai

TripAdvisor rating 5.0/5

FafanA Families - TripAdvisor review

Shanghai is a big city. Because of that, we need to stay at strategic location. Pullman Shanghai Jing An located in near of Shanghai Railway Station, which is we can going anywhere in Shanghai very easy. And also many choice of food is available surrounded, so you don't be starving anymore.

Excellent value for price

TripAdvisor rating 4.0/5

hpaloin Business - TripAdvisor review

Location of hotel is very convenient from pudong airport you can take direct bus no 5 to hotel for 25rmb . Staff is very good and always very helpful, they almost all speak English and the location is great 50m from subway station

Good

TripAdvisor rating 4.0/5

MarkM9826 Business - TripAdvisor review

Good hotel, although the design is a bit atypical for Pullman (looks like it was a Marriot or Hilton and then sold/rebranded. In general very friendly staff, with the exception of staff managing parking/taxis who are extremely rude.

Poor service

TripAdvisor rating 2.0/5

HTCS123 Families - TripAdvisor review

Being a platinum member of the Accor group, I was really disappointed with the services provided by this hotel. We were not directed to the executive lounge nor the Accor priority lane for check in. The room which we had booked for 3 pax were only equipped for 2 throughout our stay despite our request for a 3rd occupant to be in the same room. We had to call the house keeping for additional towel every night. What is worse was the bell boy who helped with our luggage brazenly asked for tip from my elderly parent! Totally unhappy with our stay here.

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