Fairmont Ajman 5 stars

Customer review rating (ALL Rating) 4.5/5 2,212 reviews

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Sheikh Humaid Bin Rashid, Al Nuaimi Street, Ajman, 97555 AJMAN, United Arab Emirates

Description

Hotel extras

  • Complimentary WiFi

  • Conveniently located 30 minutes away from Dubai.

  • Seven exquisite restaurants and lounges with a variety of cuisines.

  • World-renowned Willow Stream Spa, offering aromatherapy massages.

  • 1,500 square meters of flexible conference, events, weddings and meeting space.

Our accommodation(s)

Hotel location

Fairmont Ajman

Sheikh Humaid Bin Rashid, Al Nuaimi Street, Ajman
97555 AJMAN
United Arab Emirates

GPS:25.418766, 55.439115

Telephone
Fax +971 6 701 5656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,212 reviews

TripAdvisor Rating  4.5/5  4,431 reviews

Wedding Event

TripAdvisor rating 5.0/5

Sara a TripAdvisor review

🕔 The location was beautiful stunning sea view, and an incredible team. Huge thanks to Jitu, Ahsan, and the entire banquet crew for being so helpful and supportive. So grateful to work with people who make our job as wedding organizers at @brideserviceby.sara smooth and joyful 🤍

Very frustrating experience. I’ve been trying for over a week to get information and book a dinner.

TripAdvisor rating 1.0/5

MohamadKhayat TripAdvisor review

I’m extremely frustrated with the lack of responsiveness from Fairmont Ajman. I’ve been trying for over a week to get basic information and make a booking for a dinner I’m planning, and every single time I call, I’m told “we will share the details” or “we will get back to you.” No one ever does. This level of follow-up (or lack of it) is honestly surprising and disappointing for a hotel of this reputation. Repeated calls, repeated promises, and zero action. It’s very strange and unprofessional for a supposedly high-end hotel to operate this way. If this is the experience before even making a booking, it really makes me question the service quality overall.

Dear MohamadKhayat, Warm greetings from Fairmont Ajman! Thank you for sharing your feedback with us. Please accept our sincere apologies for the frustration and disappointment caused by the lack of responsiveness you experienced while trying to obtain information and arrange a dinner booking. This is certainly not the level of service expected from a Fairmont property, and we fully understand how disappointing repeated promises without follow-up can be. We truly regret that your experience before even making a booking gave such an impression. Your comments regarding communication and follow-up have been noted with great concern and will be addressed internally, as this does not reflect our service standards or our commitment to professionalism. We appreciate you taking the time to share your honest feedback, as it helps us identify areas where we must improve and ensures better experiences moving forward. Kind regards, Fairmont Ajman Management

Superb service

TripAdvisor rating 5.0/5

Karolina S TripAdvisor review

Great food and great service. I would love to come back and meet again our great staff - Kashan and Rachel in the dining room and awesome bartender at the beach bar Hridoy. These people made this experience even more memorable. Hotel very clean and nice looking. Thank you All!!

Amazing hotel experience.

TripAdvisor rating 5.0/5

John P TripAdvisor review

From checking in with the very helpful and friendly Anita on the desk who couldn’t do enough for us and even upgraded our room which was fantastic, to the amazing restaurants and breakfasts. To the fantastic facilities including the beautiful pool and beach areas. We recommend this hotel 100%. All the staff had constant smiles on their faces and couldn’t do enough for us. Thank you Fairmont Ajman for a wonderful stay, we will be back.

Dear johnpV1171NR, Warm greetings from Fairmont Ajman! Thank you very much for your wonderful feedback. We are thrilled to hear that your stay with us was amazing from start to finish. It is especially gratifying to know that Anita at the Front Desk made such a positive impression with her helpfulness and friendly service, including the fantastic room upgrade. We are delighted that you enjoyed our restaurants, breakfasts, and the beautiful pool and beach facilities. Your recognition of our entire team’s dedication and constant smiles is truly appreciated and will be shared with everyone. We are grateful for your 100% recommendation and look forward to welcoming you back to Fairmont Ajman for another memorable stay. Kind regards, Fairmont Ajman Management

Customer review rating 4.0/5

Alberto J. J. G. Friends - Confirmed reviews ALL

in general all very good, housekeeping was great and very accommodating, team in reception great (Rahul special mention) and everyone helpful. Only comment is a very rude lady that didn't want to offer late check out on the phone (without doing any check if it was possible) when reception later did it and also she called later to the room (in a bad tone and very bad manners) saying that we I don't have late check out, I told her to check first with her colleagues... again she was wrong. Honestly the hotel should check who is that lady and told her who pays her salary (customers!)

Dear Alberto J. J. G., Warm greetings from Fairmont Ajman! Thank you very much for taking the time to share such detailed and constructive feedback about your stay. We are pleased to know that overall you had a very good experience and that our housekeeping team, reception colleagues, and overall service met your expectations. Your special mention of Rahul and Sabrina at reception is truly appreciated, and your kind words will be shared with them as recognition of their excellent work. At the same time, we sincerely apologize for the unpleasant experience you described regarding the phone call about the late check-out. This is certainly not the level of professionalism, courtesy, or consistency we expect from our team, and we fully understand how upsetting this must have been. Please be assured that your feedback has been taken very seriously and will be followed up internally to ensure better communication, service alignment, and respectful guest interactions. We also regret the inconvenience caused by the air-conditioning thermostat and the delay in attending to it, although we are glad it was resolved on the first visit. Additionally, we truly appreciate your thoughtful suggestions regarding improved access to drinking water, reducing plastic usage, and enhancing amenities with more sustainable options. These insights are very valuable and align closely with our ongoing sustainability efforts. Thank you once again for your honest and valuable feedback. We hope to have the opportunity to welcome you back to Fairmont Ajman and provide an even more seamless, respectful, and enjoyable experience. Kind regards, Fairmont Ajman Management

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Other web-users rate our hotel

  • 576 reviews 8.9/10 Location
  • 1,445 reviews 7.9/10 Room
  • 2,442 reviews 9/10 Service
  • 16 reviews 6.8/10 WiFi
  • 1,079 reviews 7.7/10 Food
  • 689 reviews 9.2/10 Beach
  • 537 reviews 7.9/10 Comfort
  • 511 reviews 7.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.