Raffles Makkah Palace 5 stars

Customer review rating (ALL Rating) 4.7/5 1,803 reviews

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Description

Hotel extras

  • 24/7 Butler Services

  • Digital IPad Check-in / Check-out

  • Easy access to Holy Haram

  • Sleep Serenity Rituals

  • Free Health Club & Spa Access

Our accommodation(s)

Hotel location

Raffles Makkah Palace

King Abdul Aziz Endowment, 24231, PO Box 1281
21955 MAKKAH
Saudi Arabia

GPS:21.4196614103, 39.8251459708

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,803 reviews

TripAdvisor Rating  4.5/5  2,359 reviews

Truly Memorable Wedding dinner

TripAdvisor rating 5.0/5

Karina M TripAdvisor review

I cannot thank Mr. Ayub and his incredible team at Raffle Makkah Restaurant enough for their outstanding service. They went above and beyond to help organize my wedding dinner, making it a truly perfect evening. Planning such an important event from the UK, with only phone calls to rely on, had me feeling quite anxious. However, their attentiveness and care put me completely at ease. On the day of the event, their dedication was evident—they took care of every detail and ensured everything ran seamlessly. The food and the wedding cake were absolutely delicious, receiving endless compliments from our guests. The team was not only professional but also warm and caring, making everyone feel special. Their effort to go the extra mile truly stood out, and I couldn’t have asked for a better experience. Thank you once again for making our wedding dinner so memorable. You’ve created a wonderful memory that we will cherish forever! - Dr Mukhtar

Wonderful stay

TripAdvisor rating 5.0/5

119suhailas TripAdvisor review

Raffles Makkah is one of the best hotel located in Holly city Makkah, clean, comfortable beds and pillows, fast services (unlike other hotels in Makkah), friendly staff, tasty buffet breakfast which includes lots of variety to meet almost all tastes, they gave us early check in and late checkout. Highly recommended Extra: delicious Saudi coffee in the lobby area

Dear Ms. Suhaila, Thank you for your valuable time, and your positive feedback about our cleanliness, check-in, check-out and breakfast buffet. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our hotel staff. Looking forward to welcoming you again soon.

Best ever Hotel in Makkah

Customer review rating 5.0/5

Mohammad Families - Confirmed reviews ALL

Best ever hotel I stayed in Makkah. Everything in the hotel was amazing. All services were excellent. Staff are friendly and eager to help. Breakfast was delicious. Room views amazing. Check in and check out process very fast. The most important is car parking was available. Just minor issue, when I call hotel to ask how to reach to hotel because Google Map not giving me exact location, unfortunately I didn't receive sufficient and clear answer, I took one-hour around the hotel just to reach to the hotel main door. But overall experience was amazing and excellent. Sure, I will come again and again.

Dear Mr. Mohammad, We appreciate your kind feedback about Raffles Makkah palace. We are pleased that your stay in front of Masjid Al-Haram had a perfect view of the holy Kaaba. At Raffles Makkah Palace, we are proud of our proximity to Al-Haram Al-Sharif and our panoramic views. We are glad that our staff services, check-in, check-out and breakfast have got your satisfaction. We made sure that your comments about the location were delivered to the relevant department to investigate further. We look forward to welcoming you again soon, with a promise of an outstanding stay on your next visit.

Excellent services

Customer review rating 4.0/5

Abdulla M. Families - Confirmed reviews ALL

Excellent services , however the room housekeeping and cleaning needs to enhance more

Dear Mr. Abdulla, Thank you for your positive feedback on our service. We are always honored to welcome you to Raffles Makkah Palace. We take your comment about the housekeeping service and cleanliness into consideration, waiting to serve you again on your next visit to Makkah soon.

V v nice place and v clean .. staff v friendly

Customer review rating 5.0/5

Huda F. Families - Confirmed reviews ALL

V v nice place and v clean .. staff v friendly Nice location Every thing was perfect Thank you raffles

Dear Ms. Huda, Thank you for your feedback about our location in the heart of Makkah, which is one of the privileges that we are proud of. It’s a pleasure to have you at our hotel, and we are glad that you liked our cleanliness. We will redirect your comments to our hotel staff. Looking forward to welcoming you again soon.

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Other web-users rate our hotel

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  • 203 reviews 9/10 Vibe
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  • 152 reviews 8.9/10 Breakfast

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