Fairmont Pacific Rim 5 stars

Customer review rating (ALL Rating) 4.8/5 3,968 reviews

Fairmont Pacific Rim - Image 1
Fairmont Pacific Rim - Image 2
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1038 Canada Place, V6C 0B9 VANCOUVER, Canada

Description

Hotel extras

  • 8,500 sq. ft Willow Stream Spa, named one of the world's best spas

  • Palm-lined rooftop pool and deck with spacious cabanas

  • Ultramodern rooms and suites with waterfront, city and mountain views

  • Award-winning restaurant Botanist with fine cuisine featuring locally sourced produce

Our accommodation(s)

Hotel location

Fairmont Pacific Rim

1038 Canada Place
V6C 0B9 VANCOUVER
Canada

GPS:49.288282, -123.11709

Telephone
Fax +1 604-695-5301

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,968 reviews

TripAdvisor Rating  4.7/5  4,479 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Aaron S. Business - Confirmed reviews ALL

My favorite place to stay in Canada, as always, an incredible experience!

Customer review rating 5.0/5

William D. A. Couples - Confirmed reviews ALL

I want to tell the staff here that your treatment of us was so amazing from everywhere we stopped whether it was the lounge lobby, the bellhop, the front desk or those that were cleaning/turn down our room really really amazing service so grateful to have stayed at the Fairmont, Pacific Rim

Customer review rating 5.0/5

James B. Couples - Confirmed reviews ALL

Melanie on the Gold floor once again went above and beyond!

Customer review rating 4.0/5

Pam D. Business - Confirmed reviews ALL

Customer service was superior however we were put in a room that faced the convention center and it was extremely loud at all hours of the night. We had requested a city facing view instead as we knew there were events at the conference center that would cause alot of noise.

Dear Ms. D., Thank you for sharing your experience with us. I am glad our team took good care of you, although I am very sorry we did not honour your request for a quieter city facing room. You should have been able to rest without interruption and we should have been more attentive in assigning a room that supported your comfort, especially knowing there were events at the convention center. I appreciate you bringing this forward because it helps us correct where we fell short. I hope we have the chance to welcome you back and provide the seamless and relaxing stay you expected. Kind regards, Jason Cisneros Executive Manager Operations Fairmont Pacific Rim

Customer review rating 1.5/5

J. S. J. Couples - Confirmed reviews ALL

I'm a very loyal Fairmont guest. I am a Platinum loyalty member and despite there being availability for the lowest level of suites when I booked, I was told I couldn't use my suit night upgrades ("no"). Upon check-in, I asked how my complimentary breakfast worked on the weekends - I was told "no" i couldn't use my member benefits. After pulling up my benefits, which stated complimentary breakfast on the weekends, the team really dug in and tried to come up with ways to not honor it, eventually telling me that's only the case in Asia-Pacific - that's not true. Platnium members in Asia-Pacific receive complimentary breakfast all week... and other North American Fairmont Properties (e.g., The Plaza in NY) honor this on the weekend (as stated in the benefits). I then asked where the lounge was, given I had complimentary lounge access... again the answer was "no", it's a Gold lounge and it'sfor Diamond status only - I can see it says that in the member benefits but there isn't any other lounge at the property... and I'd been shut down for all other benefits. This is the service I received after explaining to the team at the Pacific Rim that I was on a 24 hour trip with my Pregnant wife to have a relaxing 24 hours away from our two other kids, before our third child arrives. The lack of accommodation was really not cool for a loyal guest like myself... even if this location itself doesn't offer some of these benefits to Platnium members (only Diamond), the lack of flexibility and effort to do anything to make it better was bad. It really makes me want to find another hotel chain to stay with for all of my work travel. Really disappointing experience.

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Other web-users rate our hotel

  • 701 reviews 9.7/10 Location
  • 1,470 reviews 8.7/10 Room
  • 1,983 reviews 9.4/10 Service
  • 14 reviews 4.8/10 WiFi
  • 593 reviews 9.1/10 Vibe
  • 531 reviews 8.4/10 Amenities
  • 432 reviews 9/10 Food
  • 260 reviews 8.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.