Fairmont Pacific Rim 5 stars

Customer review rating (ALL Rating) 4.8/5 4,177 reviews

Fairmont Pacific Rim - Image 1
Fairmont Pacific Rim - Image 2
Fairmont Pacific Rim - Image 3
Fairmont Pacific Rim - Image 4

Description

Hotel extras

  • 8,500 sq. ft Willow Stream Spa, named one of the world's best spas

  • Palm-lined rooftop pool and deck with spacious cabanas

  • Ultramodern rooms and suites with waterfront, city and mountain views

  • Award-winning restaurant Botanist with fine cuisine featuring locally sourced produce

Our accommodation(s)

Hotel location

Fairmont Pacific Rim

1038 Canada Place
V6C 0B9 VANCOUVER
Canada

GPS:49.288282, -123.11709

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  4,177 reviews

TripAdvisor Rating  4.5/5  4,376 reviews

Certificate of excellence 2024

Beautiful spot

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Excellent service, I felt so special

Dear Ms. C., Thank you very much for taking the time to share your wonderful feedback following your most recent experience at Fairmont Pacific Rim. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back in the near future. Thank you again! Kind regards, Jason Cisneros Executive Manager Operations Fairmont Pacific Rim

Amazing Experience

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The team at Fairmont Pacific Rim was wonderful. They were so warm and approachable and very accommodating. The customer service provided was superior to any other hotel I have ever stayed in. The room was beautifully decorated and clean. I can't wait to come back!

Dear Ms. K., Thank you so much for taking the time to share your amazing experience with us! We are absolutely delighted to hear that you had such a wonderful stay at Fairmont Pacific Rim. It’s fantastic to know that our team made such a positive impression on you with their warmth, approachability, and superior service. We take great pride in creating exceptional experiences for our guests, and your kind words mean the world to us. We’re also thrilled that you loved the decor and cleanliness of your room. We can’t wait to welcome you back for another memorable stay in the future! Please don’t hesitate to reach out if there’s anything we can do to make your next visit even more special. Kind regards, Jason Cisneros Executive Manager Operations Fairmont Pacific Rim

Impressed by the service and location

Customer review rating 5.0/5

Elizabeth G. Friends - Confirmed reviews ALL

This was my first stay at a Fairmont hotel. I was left very impressed by the service of all staff. Everyone was friendly, helpful, and made my friends and I feel special. The location can't be beat- the views were incredible.

Dear Ms. G., Thank you so much for sharing your experience with us! We are thrilled to hear that your first stay at a Fairmont hotel left such a positive impression. It’s wonderful to know that our team made you and your friends feel special with their friendly and helpful service. We are dedicated to providing an exceptional experience for each guest, and your kind words are truly appreciated. We’re also glad that you enjoyed our unbeatable location and the incredible views. We look forward to welcoming you back for another memorable stay at Fairmont Pacific Rim. If there’s anything we can do to make your next visit even better, please don’t hesitate to reach out. Kind regards, Jason Cisneros Executive Manager Operations Fairmont Pacific Rim

Mixed

Customer review rating 3.5/5

T Business - Confirmed reviews ALL

Room great. Good gym. Lobby lounge atrocious. Night club lobby you have to go through to get to room. Lobby lounge service during day is awful. Totally ignore their tables for long periods. Food is good.

Dear Ms. M., Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed the room and gym facilities, as well as the quality of the food. However, we are sorry to hear that your experience in the lobby lounge did not meet your expectations. We truly appreciate you bringing this to our attention, and we will address the issues you mentioned regarding the service and the atmosphere in the lounge. Ensuring that our guests receive timely and attentive service is a priority, and we apologize for any delays you experienced. We value your comments and will work to improve the aspects you mentioned. We hope to welcome you back in the future for a much more seamless and enjoyable experience. Kind regards, Jason Cisneros Executive Manager Operations Fairmont Pacific Rim

Great service

Customer review rating 5.0/5

Peter L. Couples - Confirmed reviews ALL

From the moment we pulled up, we were treated extremely well. Front desk staff was very polite and accommodating. I travel every week for work. This is one of the best hotels I’ve stayed in in the last few years.

Dear Mr. L., Thank you very much for taking the time to share your wonderful feedback following your most recent experience at Fairmont Pacific Rim. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back in the near future. Thank you again! Kind regards, Jason Cisneros Executive Manager Operations Fairmont Pacific Rim

In partnership with TripAdvisor

Other web-users rate our hotel

  • 688 reviews 9.6/10 Location
  • 1,444 reviews 8.5/10 Room
  • 1,952 reviews 9.2/10 Service
  • 13 reviews 4.6/10 WiFi
  • 550 reviews 9.1/10 Vibe
  • 498 reviews 8.6/10 Amenities
  • 450 reviews 8.9/10 Food
  • 271 reviews 8.1/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Vancouver