Fairmont Hotel Vancouver 4 stars

Customer review rating (ALL Rating) 4.5/5 6,099 reviews

Fairmont Hotel Vancouver - Image 1
Fairmont Hotel Vancouver - Image 2
Fairmont Hotel Vancouver - Image 3
Fairmont Hotel Vancouver - Image 4
900 West Georgia Street, V6C 2W6 VANCOUVER, Canada

Description

Hotel extras

  • Prime downtown location places you minutes from the city's biggest attractions.

  • Large heated indoor pool on the second-floor rooftop. Fully equipped gym and separate saunas.

  • Notch8 Restaurant features inspired menus, presented in the romance and glamour of the castle.

  • Pet-friendly hotel offering furry friends their own bowls, beds and treats

  • 63,000 sq. ft. of function spaces, including two grand ballrooms

Our accommodation(s)

Hotel location

Fairmont Hotel Vancouver

900 West Georgia Street
V6C 2W6 VANCOUVER
Canada

GPS:49.284, -123.12

Telephone
Fax +1 604-662-1929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  6,099 reviews

TripAdvisor Rating  4.2/5  5,197 reviews

Certificate of excellence 2025

Customer review rating 2.5/5

Clinton W. Families - Confirmed reviews ALL

We have moved away from the Fairmont brand, last year we had some poor experiences with Fairmont's, which we expressed to the managers but did not get any responses back. The last time we stayed our room was not ready until really late (past 6pm) and we had a concert to go to. We ended up sharing a room with our friends to get ready. The billing was wrong, their were no robes, the shuttle car was not available as the driver was not working past 6pm. We saw a lack of customer service, and expressed out frustration with the front desk. We did not get a lot of empathy and were offered free parking. We were ramping up our stays with the brand, topping 14 days a year, we were looking to double that number in 2025 but have gone to other brands as we received better service. Its unfortunate as our first couple years were really enjoyed the service and hotels, but we did not want to continue after our last couple of stays.

Thank you for taking the time to share your feedback regarding your recent stay. We strive to provide exceptional experiences for all our guests, and it is truly disappointing to hear that we fell short this time. Please rest assured that your comments are valued and have been shared with our team to improve our services. We appreciate your comments and hope that we will have the opportunity to welcome you back for a stay that meets your expectations. Kind regards, Mahmoud Hassan Director of Guest Experience and Loyalty

Customer review rating 4.0/5

Marjorie M. Business - Confirmed reviews ALL

We were there for 3 days for a christmas party. Waiting times for Notch8 were too long for us and we ended leaving to grab lunch and drink

Thank you for sharing your kind review. We appreciate your feedback and look forward to welcoming you back to our hotel soon. Kind regards, Mahmoud Hassan Director of Guest Experience and Loyalty

Customer review rating 4.5/5

Morgan S. Business - Confirmed reviews ALL

Beautiful hotel, great food, and really wonderful service from staff. Would highly reccomend!

Thank you for your kind review, we look forward to welcoming you back again soon. Kind regards, Mahmoud Hassan Director of Guest Experience and Loyalty

Customer review rating 5.0/5

Michael M. Couples - Confirmed reviews ALL

We stayed at the Fairmont overnight as my company had it's Christmas party there and provided rooms for employees. From the front desk to staff and room quality it was an excellent experience and we would gladly return!

Thank you for your kind review of Fairmont Hotel Vancouver. We are pleased to hear you enjoyed your recent visit and look forward to welcoming you back again soon. Kind regards, Mahmoud Hassan Director of Guest Experience and Loyalty

Customer review rating 1.5/5

Hyacinth J. Families - Confirmed reviews ALL

Not too good stay

Thank you for sharing your review. We strive to provide our guests with exceptional experiences, and we sincerely regret that we did not live up to our promise this time. Should you wish to discuss your experience in further detail, please feel free to contact me directly at Ma… We appreciate your feedback and hope to have the opportunity to better serve you next time. Kind regards, Mahmoud Hassan Director of Guest Experience and Loyalty

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Other web-users rate our hotel

  • 1,824 reviews 9.4/10 Location
  • 3,048 reviews 6.6/10 Room
  • 3,244 reviews 8.7/10 Service
  • 36 reviews 5.2/10 WiFi
  • 1,259 reviews 5.5/10 Comfort
  • 743 reviews 6.7/10 Cleanliness
  • 263 reviews 8/10 Breakfast
  • 237 reviews 4.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.