Fairmont Hotel Vancouver 4 stars

Great place in terms of location , great views if you get a harbor view . Staff is super friendly and if you can afford the club experience is worth it , dinner in the restaurant was average . Breakfast was overall good - we wanted to try although we had it included as part of the Club.

Great hotel and you can't go wrong with the location. Stayed in a suite and it was nice and roomy for the family. Room could do with a little upgrade. The one bed leaned to the one side. Only issue I had was the high parking rates to park your rental vehicle. It was almost $90 a night to park there.

When we checked out there was a charge for a drink from the mini fridge on our bill. We did not drink anything, and it was corrected at checkout. However, if we had used the Express checkout, we would have had to deal with this later. This is why I can't give this a higher rating.

Friendly, professional, helpful front desk staff. Comfortable, clean accommodation.

Our second assigned room was attractive, comfortable and quiet and we enjoyed the food and service at breakfast in Notch8. However, a big mistake took the shine off our one-night stay. After we got early access to our room, unpacked our few belongings and left for an afternoon concert, the front desk assigned our room to a later-arriving guest. When we returned, our card keys didn’t work on the suite door and a housekeeper informed us there was another guest in the room! Somehow, this latecomer never noticed our clothes, books and chargers. Eventually, we agreed to change rooms and the staff retrieved our belongings. How could such a mistake happen? The manager made amends by rewarding us with breakfast vouchers.