Fairmont Hotel Vancouver 4 stars

Customer review rating (ALL Rating) 4.5/5 6,923 reviews

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Description

Hotel extras

  • Prime downtown location places you minutes from the city's biggest attractions.

  • Large heated indoor pool on the second-floor rooftop. Fully equipped gym and separate saunas.

  • Notch8 Restaurant features inspired menus, presented in the romance and glamour of the castle.

  • Pet-friendly hotel offering furry friends their own bowls, beds and treats

  • 63,000 sq. ft. of function spaces, including two grand ballrooms

Our accommodation(s)

Hotel location

Fairmont Hotel Vancouver

900 West Georgia Street
V6C 2W6 VANCOUVER
Canada

GPS:49.284, -123.12

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  6,923 reviews

TripAdvisor Rating  4.0/5  5,093 reviews

Certificate of excellence 2024

Amazing Service!

TripAdvisor rating 5.0/5

Julie B TripAdvisor review

I have always loved staying at this hotel. The great location, history and beautiful rooms stand out above other Vancouver hotels. What truly sets this hotel apart is the employees and the excellent service they provide. In particular, Diana at the front desk is a stand out star. She was caring, extremely helpful and recognized the special reason for our visit to celebrate my retirement. People like Diana are what make this hotel truly special and the only hotel I will stay at in Vancouver.

Excellent stay for Taylor Swift weekend

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Rooms were spotless, linens comfortable. The lobby was beautifully decorated for the holidays. All staff at check in and concierge were helpful and friendly.

Great stay and perfect location

Customer review rating 5.0/5

Teresa O. Families - Confirmed reviews ALL

We stayed three nights with you when we were in town to see a concert. Your staff at the reception desks were very friendly and efficient. All staff we encountered in the hallways always said hello. Our rooms were cleaned daily. We had no problems with the hotel and would be happy to stay with you again.

Always a favorite in Vancouver

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We stayed 2 nights for the Taylor Swift concert! Loved how festive the hotel is!!

Incredibly loud late at night, poor service

Customer review rating 0.5/5

Dj Families - Confirmed reviews ALL

Although you have very kind staff, our experience was terrible. We have stayed at many Fairmont properties in the past and this was by far the worst experience thus far. We stayed 3 nights and paid roughly $4000 USD through American Express. The second evening/night we were bothered for hours by a dog barking constantly in the room across the hall. We called security numerous times and finally after over an hour they came up. Nonetheless, the dog kept barking as the guest was not in the room. Our room was also excessively hot, to the point where our kids were sweating and could not sleep. After we expressed these concerns, we were asked to move to another room, and were told it would be an "upgrade." We were placed in a room on a higher floor, with a poorer view, and no fridge or microwave. That night, at 12:30 am we were woken up by a loud party in the room next to us. I had to personally visit the front desk in the middle of the night to complain about the noise. The security guard came up and told the offending party that they had "10 more minutes to talk" and then had to be quiet. Our entire family was woken up. Upon checkout, the front desk agent (Srijan, who was very nice) asked if our stay was ok. I explained that it was not, and he offered to have a manager speak with me. I took him up on his offer. He called the manager and instead of the manager coming to speak with me, he/she merely told him on the phone to give me a $50 meal credit to my account. I find it insulting that after all these troubles, your management staff does not even have the courtesy to come speak with a guest. We will not be staying at your property again.

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Other web-users rate our hotel

  • 1,731 reviews 9.4/10 Location
  • 3,018 reviews 6.7/10 Room
  • 3,085 reviews 8.8/10 Service
  • 42 reviews 6.7/10 WiFi
  • 1,256 reviews 5.6/10 Comfort
  • 737 reviews 6.9/10 Cleanliness
  • 255 reviews 7.6/10 Breakfast
  • 211 reviews 4.1/10 Wellness Area

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