Fairmont Waterfront 4 stars

Customer review rating 4.7/5 8,348 reviews

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ALLSAFE approved hotel

Fairmont Waterfront
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Hotel extras

  • Prime downtown location

  • Breathtaking views

  • Sustainable philosophy

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • ConciergePaying
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursionsPaying
  • Bicycles rental
  • Snow Skiing (Nearby)Paying
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Fairmont Waterfront

900 Canada Place Way
V6C 3L5
vancouver
canada

Tel: +16046911991

Fax: (+1)6046911999

Check-in from 15h00

Check out up to 12h00

  • By plane

    VANCOUVER INTERNATIONAL AIRPORT At 12km / 7.46 miles

GPS :49.287287, -123.11373

Our accommodation(s)

All rooms include: 24 hour In Room Dining, flat screen TVs, Wi-Fi Internet access, pillow top beds, in room safes, Le Labo bath amenities, terry cloth bathrobes, stocked mini-bar, windows that open to the exterior. Air-conditioning with individual climate control, express video checkout, in room movies, two phones with voice-mail, coffee and tea maker - selection of teas, hair dryer, iron - ironing board, alarm clock-radio, recycling boxes.

Fairmont City View King

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Fairmont City View Double Double

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Deluxe City View Double Double

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Deluxe Partial Harbor View King

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: Harbour view, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Signature Harbor View King

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: Mountain view, Harbour view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Signature Harbor View Dbl Dbl

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Views: Harbour view, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Signature Hbr Stanley Park King

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: Park view, Harbour view, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Signature Hbr Stanley Park 2 Dbl

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Views: Mountain view, Park view, Harbour view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Fairmont Gold City View King

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Fairmont Gold Harbourview King

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: Harbour view, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Fairmont City View Queen

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Deluxe City View King

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Deluxe City View Queen

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Fairmont Terrace King

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: Garden View, City View *
  • Most of the accommodation: Terrace *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Fairmont Terrace Double Double

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Views: City View, Garden View *
  • Most of the accommodation: Terrace *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Deluxe Partial Harbor Vw Dbl Dbl

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Views: Harbour view, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Signature Hbr Stanley Park Queen

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: Mountain view, Park view, Harbour view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Signature Harbor View King Corner

  • Max. number of persons: 2
  • Area: From 43 / 463 sq ft
  • Views: Harbour view, Mountain view, Park view *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Fairmont Gold City View Dbl Dbl

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Fairmont Gold Harbor View 2 Dbl

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Views: Harbour view, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Rooms

Our restaurants and bars

ARC RESTAURANT

Type of cuisine: Regional

Simple, fresh, local and handcrafted. Our waterfront restaurant, ARC, is the perfect West Coast Setting to enjoy urban artisan food. Life is complicated. Good food shouldn't be.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ARC BAR

Non contractual photo

This uniquely curved space offers a sensational bar, which is the vibrant hub for meeting old friends and new. Check out the chalk board for Chef's picks, pair them with local craft beers, world-class wines and cocktails mixed to perfection.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 667

  • Maximum capacity: 788 people

  • Maximum banquet capacity: 472 people

Find out more

Our guest reviews for
Fairmont Waterfront

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

8,348 reviews

Extremely helpful trying to return to USA as a result of Coronavirus border closing!

Customer review rating 4.7/5

James R. Couples - 28/03/2020 Confirmed reviews ALL

Exceptional attention was given to lessen tension while checking in during registration. Kathleen was well informed and graciously offered a late check out time to accommodate our flight at Vancouver airport. All phone/baggage requests were addressed promptly. Even though we could not really leave our room our stay was pleasant and relaxing at a time that had the most effect in a nervous situation. We didn’t sense any panic within the Fairmont staff.

Wonderful rooms with outstanding views

Customer review rating 4.7/5

David T. Couples - 26/03/2020 Confirmed reviews ALL

Have stayed here several times and thoroughly enjoy it. Would highly recommend.

Lovely visit- wonderful staff

Customer review rating 4.7/5

Anonymous Families - 23/03/2020 Confirmed reviews ALL

Excellent

Dear Mrs N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurelie Stoeckel Guest Experience Manager

Noisy neiboring guests kept us up

Customer review rating 4.7/5

Km Couples - 22/03/2020 Confirmed reviews ALL

It was early days of the Corona Virus and despite many cancellations at the hotel, we were placed in a room that had an adjoining lock off suite. The door is not well insulated and the neighboring guests woke us. The hotel was having a mandatory power outage which we were warned of starting at 1am & lasting until 6am which would not have affected us, except for the fact that a startling alarm sounded at 1 waking us from our sleep.

Dear Mrs M., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Waterfront. Please allow me to express my sincerest apologies for the noise disturbance you experienced. I can understand how unpleasant it must have been. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us and we greatly appreciate that you shared your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurelie Stoeckel Guest Experience Manager

Excellent stay

Customer review rating 4.7/5

Penny F. Families - 20/03/2020 Confirmed reviews ALL

We were at the Fairmont Waterfront during some extraordinary times (gym was closed due to virus and then the restaurant/bar was closed) but the staff - every one of them was truly amazing and helpful with whatever we needed. We stay in a lot of hotels and I was truly impressed with the staff here.

Dear Mr F., We very much appreciate your comments regarding your stay at the Fairmont Waterfront. It is always a pleasure to receive such positive feedback regarding our amazing team. I will share your comments with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the future. Sincerely, Aurelie Stoeckel Guest Experience Manager

Unsurpassed, thoughtful and insightful care and attention

Customer review rating 4.7/5

Jennifer Families - 19/03/2020 Confirmed reviews ALL

The first moment we stepped out of the car we were greeted by Ryan who is truly one of the most kind and genuine people I have ever met! He made us feel so welcome and truly got to know us, we even connected over many things including our home town!When we arrived at our check in, Emma was also incredibly welcoming and so kind! She made sure that we knew where everything was and we were absolutely over the top spoiled in every way by the entire Fairmont Gold team who truly sought to ensure the very best for daughter and myself. The amenities were not only incredibly thoughtful, leaving out no small detail, but Emma and the team’s genuine kindness to us combined with the unique and insightful things they did to make our stay truly personal was so unexpected and made such a special time away with my daughter truly special and unforgettable! We were sad to leave and look forward to visiting again and catching up with our new friends! Thank you so very much!

Dear Mrs D., Thank you very much for sharing such a great and detailed review regarding your recent stay at Fairmont Waterfront. I am absolutely thrilled to know that you and your daughter are so pleased with your experience on our Fairmont Gold floor and that you thoroughly enjoyed the service provided by our amazing team. We continuously strive to create personal and memorable experience for our guests; therefore it is highly gratifying to receive such feedback! I look forward to sharing your accolades with the Fairmont Gold team, Emma and Ryan. Thank you again for taking the time to share your thoughts and we really hope to have another chance to be your host in the near future! Sincerely, Aurelie Stoeckel Guest Experience Manager

Marina is a car park

Customer review rating 4.7/5

Pj Couples - 18/03/2020 Confirmed reviews ALL

Disappointed marina in America means carpark. Very upset as it was my birthday. Cocktails not worthy the money

Dear Mr L., At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would welcome you to contact me directly at au… should you wish to discuss this in further detail. I look forward to hearing from you. Sincerely, Aurelie Stoeckel Guest Experience Manager

We had an incredible stay at the Fairmont

Customer review rating 4.7/5

Sharon T. Families - 18/03/2020 Confirmed reviews ALL

We were treated with the utmost care and kindness. We can’t wait to come back.

Dear Mrs T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and can't wait to welcome you back very soon. Sincerely, Aurelie Stoeckel Guest Experience Manager

Great service, well located and excellent accomodations

Customer review rating 4.7/5

Mack Business - 17/03/2020 Confirmed reviews ALL

I was only there for a short business trip but was pleased with the quality of service as well as the amenities.

Dear Mr G., Thank you very much for this wonderful review and we hope to have another opportunity to provide you with an amazing stay! Sincerely, Aurelie Stoeckel Guest Experience Manager
Customer review rating 4.7/5

Anonymous Business - 16/03/2020 Confirmed reviews ALL

It was great as usual. The only thing is that we did not get the room with the view and we had to pay extra 70$ per night for upgrade. When I was booking the room I was told that I will get room with the view for 246$. If I new that I would have to pay extra I would probably book room at Pan Pacific as they offered room with the view for lower price.

Dear Mr S., At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and we greatly appreciate that you shared your concerns. Please rest assured that your feedback has been shared with the relevant department heads for review. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Aurelie Stoeckel Guest Experience Manager

Relaxing Stay

Customer review rating 4.7/5

Lindsay N. Couples - 16/03/2020 Confirmed reviews ALL

We couldn’t be happier with the services offered by the gold room booking. Worth it!

Dear Mrs N., Thank you so much for sharing such a wonderful review of your recent stay at Fairmont Waterfront! I'm very pleased to hear that the quality and level of service you received on our Fairmont Gold floor was top notch. It is very gratifying to know that we made your stay memorable as we consistently strive to improve our service and provide amazing experience to our valued guests. We hope to welcome you again! Sincerely, Aurelie Stoeckel Guest Experience Manager

Great location for the conference

Customer review rating 4.7/5

Michelle Business - 15/03/2020 Confirmed reviews ALL

I have no complaints! Beds were comfortable, room clean, great location

Dear Mrs O., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurelie Stoeckel Guest Experience Manager

Amazing staff and stay

Customer review rating 4.7/5

Lane S. Business - 14/03/2020 Confirmed reviews ALL

On February 25th I had my right hop replaced the next week I flew to Vancouver to attend the Pacific Dental Conference. We stayed on the Gold Floor at the Waterfront Hotel. The staff were just amazing, incredibly responsive to my needs and empathetic in every way. It absolutely made my trip possible and comfortable. Thank you

Dear Mrs S., Thank you so much for sharing such a great review of your recent stay at Fairmont Waterfront and high praises for our Gold team! I'm very pleased to hear that the quality and level of service you received on our Fairmont Gold floor was top notch. It is very gratifying to know that we made your stay comfortable as we consistently strive to improve our service and provide the best experience possible to our valued guests. We hope you will be coming back to Vancouver soon and stay with us once again! Sincerely, Aurelie Stoeckel Guest Experience Manager

Perfect location. Great stay!

Customer review rating 4.7/5

Cole Business - 14/03/2020 Confirmed reviews ALL

Spent one night as part of the Holland America Alaska Showcase travel show. The customer service was top notch, our room had an incredible water view, and the meeting save was great! Just a short walk to historic Gastown with a great shops, restaurants, and bars. Highly recommended!

Dear Mrs C., Thank you for taking the time to share such a great review and for your high recommendation to others. We hope to have the pleasure of hosting you again in the future. Sincerely, Aurelie Stoeckel Guest Experience Manager

Great stay

Customer review rating 4.7/5

Justin Business - 13/03/2020 Confirmed reviews ALL

Had a conference scheduled for here on March 12th, so I decided to stay the night on March 11th as I live in Chilliwack. About 15 min after I arrived, the conference was cancelled due to the virus. I was only offered a voucher ( come on , that's not right ) but I decided to stay anyway and enjoy the big city for a change. All good - not a fan of the bathroom counter ( looked like stains all around the counter top ) but I couldn't wipe them off. Room was very nice otherwise, and your staff were 10/10 for sure. If I ever need a place to stay downtown - you are in position 1. Thanks so much.

Dear Mr C., Thank you for taking the time to review your recent stay and for highlighting areas of improvement. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us and we greatly appreciate that you shared yours. We are very proud to hear that Fairmont Waterfront will be your hotel of choice next time you will be staying in town! Sincerely, Aurelie Stoeckel Guest Experience Manager

Very comfortable stay at the Fairmont Waterfront

Customer review rating 4.7/5

Rob K. Business - 13/03/2020 Confirmed reviews ALL

I was in town for a couple of days on business. I love staying at the Fairmont Waterfront. The location is great. The room was renovated and comfortable. The restaurant was really good with fantastic service.

Dear Mr K., Thank you very much for this wonderful review and we hope to have another opportunity to provide you with an amazing stay! Sincerely, Aurelie Stoeckel Guest Experience Manager

Exceeded every expectation

Customer review rating 4.7/5

Steve Business - 12/03/2020 Confirmed reviews ALL

High standards of excellence for customer service at registration staff, concierge, and bell staff. Room was of superior quality and furnishings for work comfort.

Dear Mr Y., We very much appreciate your high praises regarding the attentive service delivered by our team! It is always a great pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurelie Stoeckel Guest Experience Manager

Obviously well located and a pleasure start to finish.

Customer review rating 4.7/5

Anonymous Couples - 11/03/2020 Confirmed reviews ALL

I'm a happy customer or you would definitely have heard my comments before I left.

Dear Mr M., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurelie Stoeckel Guest Experience Manager

Fantastic stay

Customer review rating 4.7/5

Bon Couples - 11/03/2020 Confirmed reviews ALL

Welcoming reception, extremely comfortable bed & quiet room. Wonderful & relaxing stay.

Dear Mrs B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurelie Stoeckel Guest Experience Manager
Customer review rating 4.7/5

Anonymous Couples - 11/03/2020 Confirmed reviews ALL

Check in was amazing the young gentleman gave us a wow moment very polite and professional only issue was the water for a bath was not very hot. It was about 4 in the afternoon not a big deal though. The room was great and view

Dear Mrs V., Thank you so much for sharing your high praises! It is always a pleasure to receive positive feedback about our team. I will share your comments with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back very soon. Sincerely, Aurelie Stoeckel Guest Experience Manager

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