Fairmont Waterfront 4 stars

The hotel was absolutely lovely! We had a wonderful time, the staff was all incredibly nice and helpful. Everything from checkout to concierge to holding our bags and then getting us a taxi were all fantastic! Would love to stay here again if I get the chance.

My stay at the fairmont hotel was okay. I had originally booked a water view room and early check in. Unfortunately they were not able to accommodate the early check in and moved me to a room with a terrace view. When I walked in the bathroom it was still dirty and the sheets of the bed were dirty as well. The house keeping manger came and saw the room and agreed to how the room was not clean. They kindly moved me to a different room with a water view as I asked and were super nice. However, the new room they moved me into had a problem with the tub and it wouldn’t drain the water, so I had to use a ear pick and unclog the bathroom tub and had to remove previous hair out of the drain for the tub to drain. The bath towel was also dirty with what appeared to look like dry gel. Luckily I brought my own towel. I did not want to complain twice as I felt bad. But for fairmont I had expected a better stay. I would like to thank you for trying to make things better but honestly I was still disappointed in this stay

Excellent stay for a business trip

My husband & I thoroughly enjoyed our stay. We found our room comfortable, clean and with a fantastic view. Felt very cared for by the reception desk staff and the hotel maid.

Long waits for elevator, also buttons did not work properly Water from tap took a long time to be cold for drinking