Fairmont Waterfront 4 stars

Customer review rating (ALL Rating) 4.6/5 4,630 reviews

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Description

Hotel extras

  • Located near Canada Place and 300m from Waterfront Station

  • Spacious guest rooms, some with private terraces and direct pool access

  • Health club with gym, spa, whirlpool and year-round outdoor heated pool

  • Pet-friendly hotel with grassy area, dog beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Waterfront

900 Canada Place Way
V6C 3L5 VANCOUVER
Canada

GPS:49.287287, -123.11373

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,630 reviews

TripAdvisor Rating  4.5/5  4,751 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Norman Y. Couples - Confirmed reviews ALL

The Waterfront is our favourite hotel in Vancouver, and our consistently excellent experience was elevated by a stay on the Gold floor. Everything was comfortable and easy, with a subtle touch of service and elegance - from check-in to a room yoga mat to delightful lounge libations/foods to the serenity of viewing the morning mist rise above Vancouver Harbour. The staff were friendly, knew our names, service supportive, inobtrusive. We felt taken care of. Thanks and will see you next time.

Customer review rating 5.0/5

Sharon D. Families - Confirmed reviews ALL

Our week was perfect. Your hotel was recommended alongside my medical conference. I’ve enjoyed The Gold Floor in other Fairmont over the years. This time the lounge was busier than usual; but the staff sure hustled to make sure there was plenty of food, utensils, dishes, and clean tables. They always smiled as they said hello. One staff member with long blond hair stood out to me. I’m thinking her name was Veronica but I might be wrong. I didn’t see name tags. The hotel location is perfect of course for attending the conference center, but it truly is perfectly situated for accessing transit systems enabling us to explore the surrounding areas outside of the waterfront. The hotel is clean and well kept. The foyer, halls, elevators, gym, changing rooms, pool area and Arc included. The bikes we used were well maintained. Our room was crisp and clean. Well stocked. We appreciated the turn down service including the cold water glass bottles. I must make mention of an exceptional staff member Melba. The first day Melba addressed me by name. I understand she has worked for CP/Fairmont for 30 years! Always a smile, a kind word, ready to assist with anything. The first morning I was up early , ready for the gym. Melba was there when the elevator doors opened-it was full of people..I mentioned I’d take the stairs. Melba led the way all the way down. I appreciated that ! I was impressed she was given a flushot arranged by the hotel and given at the hotel! That is good to know you look after your staff. My daughter accompanied me. Amanda’s hotel experience mirrored mine. She truly felt pampered. Both of us found the food was delicious with plenty of variety. Love the coffee machine !

Customer review rating 4.0/5

Kate W. Business - Confirmed reviews ALL

Great and loved the room upgrade. Please note was in 1406 and the plumbing in the shower is backing up ie. water is not draining well at all leaving you standing in the water at least ankle deep. Perhaps not so great for infection control and enjoyment of stay overall.

Customer review rating 3.5/5

Trevor S. Business - Confirmed reviews ALL

Had a very loud room on the first night. Meryem at the front desk helped me change rooms and was very helpful. Currently however, I am incredibly annoyed at you and this has soured my opinion. You have sent multiple emails addressed to Trevor S., who is my husband and was to be the plus one on my booking. The booking was under my name, why are these emails addressed to him? I find it quite insulting. He didn't even end up attending with me, so he wasn't there for the stay. Do better.

Customer review rating 0.5/5

Melissa M. Business - Confirmed reviews ALL

There was a dog barking next door to my room all night and early in the morning. I tried to phone the desk to let them know that the dog was in distress but after numerous attempts my call was never answered.

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Other web-users rate our hotel

  • 1,377 reviews 9.6/10 Location
  • 2,142 reviews 8.1/10 Room
  • 2,473 reviews 9.1/10 Service
  • 34 reviews 4.5/10 WiFi
  • 600 reviews 7.8/10 Cleanliness
  • 568 reviews 8.2/10 Food
  • 361 reviews 5/10 Value
  • 238 reviews 7.8/10 Breakfast

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