Fairmont Waterfront 4 stars

Customer review rating (ALL Rating) 4.6/5 4,103 reviews

Fairmont Waterfront - Image 1
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900 Canada Place Way, V6C 3L5 VANCOUVER, Canada

Description

Hotel extras

  • Located near Canada Place and 300m from Waterfront Station

  • Spacious guest rooms, some with private terraces and direct pool access

  • Health club with gym, spa, whirlpool and year-round outdoor heated pool

  • Pet-friendly hotel with grassy area, dog beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Waterfront

900 Canada Place Way
V6C 3L5 VANCOUVER
Canada

GPS:49.287287, -123.11373

Telephone
Fax +1 604-691-1999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ARC RESTAURANT

Simple, fresh, local and handcrafted. Our waterfront restaurant, ARC, is the perfect West Coast Setting to enjoy urban artisan food. Life is complicated. Good food shouldn't be.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,103 reviews

TripAdvisor Rating  4.5/5  4,683 reviews

Certificate of excellence 2024

Excellent location

Customer review rating 4.0/5

Shelley S. Families - Confirmed reviews ALL

Overall we were very happy with our 3 night stay. We flew in for the weekend to see the Eras concert so the prices were hiked up to triple the regular rate so it’S. difficult to put a value on what we experienced related to price we paid. The proximity to everything was within walking distance including shopping, restaurants, and the concert itself so it made up for some of the price hike. Our room was very comfortable with a nice view of the Harbour. The 2 items preventing me from giving this stay a 9 or 10 would be (1)the long wait for room service breakfast - 90 minutes (and the breakfast itself wasn’t great for $100 for 2 people) and (2) the rooftop swimming pool is beautiful but it’S. heating could definitely be turned up a couple of notches during the winter months. We’ve stayed at other Fairmont locations during winter season & the outdoor pools we’ve experienced at other much colder locations were kept substantially warmer than this! Would stay here again though for location conveniences mentioned above as well as convenient location of the Waterfront skytrain from airport also being right across the street from hotel entrance! Honourable mention to the Beef Carpaccio appie I had in Arc Lounge - one of the best I’ve ever had!!👌🏼

Dear Shelley, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location, the comfort of your room, and the outstanding Beef Carpaccio from Arc. Your positive remarks about the convenience of our proximity to shopping, restaurants, and the concert venue are greatly appreciated. We sincerely apologize for the delay you experienced with room service breakfast and the unsatisfactory quality you encountered. Please know that your comments will be shared with our culinary team for their review. Regarding the rooftop swimming pool, your observations about the temperature during the winter months are noted, and we appreciate your input as we strive to enhance our guest experience. We are grateful for your overall positive experience and look forward to welcoming you back in the future. Best regards, Liz Van Hooydonk Director, Operation

Great property and impeccable service

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Fantastic!

Dear Patrick, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and received impeccable service. We look forward to welcoming you back to Fairmont Waterfront in the future. Best regards, Liz Van Hooydonk Director, Operations

Great view

Customer review rating 4.5/5

Sandra A. Families - Confirmed reviews ALL

The room was clean and comfortable. Room service was delicious and timely.

Dear Sandra, Thank you for your kind words about the view and the comfort of your room. We are delighted to hear that you enjoyed our room service as well. Your feedback is greatly appreciated. Best regards, Liz Van Hooydonk Director, Operations

Good stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Nice sized room. Gold Club was wel stocked and exhibited excellent and pleasant service. Callouts/opportunities for improvements - housekeeping was just okay. Rug wasn't as clean as it could have been. I chose not to replace my towels during my short stay but they were not properly folded. they looked thrown on the toel bar (which was broken btw.).

Dear Renee, Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed your room and the service at our Gold Club. However, we regret that housekeeping did not meet your expectations, particularly concerning the cleanliness of the rug and the towel presentation. We appreciate your insights and will ensure they are addressed with our team for future improvements. Thank you for staying with us, and we hope to welcome you back soon. Best regards, Liz Van Hooydonk Director, Operations

Perfect location and friendly staff

Customer review rating 4.5/5

Kristin Families - Confirmed reviews ALL

The hotel was located perfectly in the city, close to restaurants and shopping and near other tourist stops. The only downfall was a lack of electrical outlets in the room charging.

Dear Kristin, Thank you for your kind words regarding our location and staff. We appreciate your feedback about the electrical outlets in your room and will take this into consideration for future improvements. Warm regards, Liz Van Hooydonk Director, Operations

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Other web-users rate our hotel

  • 1,109 reviews 9.5/10 Location
  • 1,818 reviews 8.1/10 Room
  • 1,983 reviews 9.2/10 Service
  • 34 reviews 6.9/10 WiFi
  • 499 reviews 7.4/10 Cleanliness
  • 321 reviews 4.5/10 Value
  • 207 reviews 8.3/10 Pool
  • 188 reviews 7.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.