Fairmont Waterfront 4 stars

Customer review rating (ALL Rating) 4.6/5 4,689 reviews

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ALLSAFE approved hotel

Hotel extras

  • Labeled ALLSAFE

  • Located near Canada Place and 300m from Waterfront Station

  • Spacious guest rooms, some with private terraces and direct pool access

  • Health club with gym, spa, whirlpool and year-round outdoor heated pool

  • Pet-friendly hotel with grassy area, dog beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Waterfront

900 Canada Place Way

GPS:49.287287, -123.11373

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Simple, fresh, local and handcrafted. Our waterfront restaurant, ARC, is the perfect West Coast Setting to enjoy urban artisan food. Life is complicated. Good food shouldn't be.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,689 reviews

TripAdvisor Rating  4.5/5  4,534 reviews

Certificate of excellence 2023

Lovely time

Customer review rating 5.0/5

Karishma K. Business - Confirmed reviews ALL

The hotel was absolutely lovely! We had a wonderful time, the staff was all incredibly nice and helpful. Everything from checkout to concierge to holding our bags and then getting us a taxi were all fantastic! Would love to stay here again if I get the chance.

Needing maintenance n cleaning

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

My stay at the fairmont hotel was okay. I had originally booked a water view room and early check in. Unfortunately they were not able to accommodate the early check in and moved me to a room with a terrace view. When I walked in the bathroom it was still dirty and the sheets of the bed were dirty as well. The house keeping manger came and saw the room and agreed to how the room was not clean. They kindly moved me to a different room with a water view as I asked and were super nice. However, the new room they moved me into had a problem with the tub and it wouldn’t drain the water, so I had to use a ear pick and unclog the bathroom tub and had to remove previous hair out of the drain for the tub to drain. The bath towel was also dirty with what appeared to look like dry gel. Luckily I brought my own towel. I did not want to complain twice as I felt bad. But for fairmont I had expected a better stay. I would like to thank you for trying to make things better but honestly I was still disappointed in this stay

Clean, excellent location, exceptional customer service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Excellent stay for a business trip

Excellent location, outstanding hotel staff (reception desk and hotel maid staff members)

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

My husband & I thoroughly enjoyed our stay. We found our room comfortable, clean and with a fantastic view. Felt very cared for by the reception desk staff and the hotel maid.

Good location, friendly staff

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Long waits for elevator, also buttons did not work properly Water from tap took a long time to be cold for drinking

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Other web-users rate our hotel

  • 1,159 reviews 9.2/10 Location
  • 1,941 reviews 7.8/10 Room
  • 2,070 reviews 9/10 Service
  • 38 reviews 6.9/10 WiFi
  • 552 reviews 6.6/10 Cleanliness
  • 342 reviews 4.5/10 Value
  • 219 reviews 8.2/10 Pool
  • 154 reviews 7.5/10 Breakfast

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