Novotel Christchurch Airport 4.5 stars

Customer review rating (ALL Rating) 4.6/5 5,017 reviews

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Description

Hotel extras

  • ALLSAFE Certified

  • 24-Hour Reception

  • Flexible conference options with floor to ceiling windows

  • On-site fitness centre

  • Self-parking is available in dedicated Airport parking spaces for an additional fee

Our accommodation(s)

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Hotel location

Novotel Christchurch Airport

30 Durey Road, Christchurch Airport, PO Box 14041
8053 CHRISTCHURCH
New Zealand

GPS:-43.486398, 172.53687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  5,017 reviews

Customer review rating 4.5/5

Richard A. W. Couples - Confirmed reviews ALL

A very convenient location for those like us arriving in Christchurch late. Good sized rooms although we were not convinced by the translucent bathroom doors. Dinner and breakfast in the top floor restaurant were excellent. One gripe; why are Novotel like many hotels and supply just a very tiny amount of milk!! Barely enough for two cups. 200 - 300mls won't break the bank.

Dear Richard A. W., Thank you for your kind feedback regarding your recent stay at Novotel Christchurch Airport. We are pleased to hear that you appreciated our convenient location and enjoyed the meals at our top floor restaurant. We understand your concerns regarding the bathroom doors and the amount of milk provided in the room. We continually assess our amenities to enhance guest satisfaction and appreciate your input on this matter. Thank you for choosing us, and we look forward to welcoming you back in the future. Best regards, Novotel Christchurch Airport

Customer review rating 5.0/5

Peter J. C. Couples - Confirmed reviews ALL

Convenient to airport, good room, great bar.

Dear Peter J. C., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient, enjoyed your room, and appreciated our bar facilities. We look forward to welcoming you back in the future. Best regards, Novotel Christchurch Airport

Customer review rating 5.0/5

David G. Families - Confirmed reviews ALL

Everything was amazing from Molly at the front counter to sparkling water available to access on our floor

Dear David G., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your experience, particularly the service provided by our team and the amenities available. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Novotel Christchurch Airport

Customer review rating 4.5/5

Kylie H. Families - Confirmed reviews ALL

I just love the quality of this hotel. The finishings in the room and the restaurant. Also the planes right outside the window provides entertainment for the kids.

Dear Kylie H., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the quality of our hotel and found the view entertaining for your family. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Novotel Christchurch Airport

Customer review rating 3.0/5

Rodney F. Couples - Confirmed reviews ALL

Restaurant service poor, Room 506 is clearly directly below the kitchen, very noisy!

Kia Ora Rodney, Thank you for taking the time to share your feedback. I’m very sorry to hear that your stay was impacted by noise from the kitchen and that the restaurant service did not meet your expectations. I completely understand how frustrating this must have been. Please accept my sincere apologies for the inconvenience caused. Your comments regarding restaurant service and room placement have been shared with our teams so we can improve staff training and better manage room allocations to avoid noise disturbances in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay. Kind Regards, Samantha Wing Front Office Manager

Other web-users rate our hotel

  • 3,078 reviews 9.6/10 Location
  • 3,427 reviews 8.7/10 Room
  • 2,845 reviews 8.7/10 Service
  • 24 reviews 7.6/10 WiFi
  • 1,595 reviews 8/10 Comfort
  • 1,456 reviews 8.1/10 Food
  • 1,101 reviews 9.2/10 Cleanliness
  • 750 reviews 8.5/10 Breakfast

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