Novotel Christchurch Airport 4.5 stars

Customer review rating (ALL Rating) 4.6/5 4,682 reviews

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Novotel Christchurch Airport - Image 1
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30 Durey Road, Christchurch Airport, PO Box 14041, 8053 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • ALLSAFE Certified

  • 24-Hour Reception

  • Flexible conference options with floor to ceiling windows

  • On-site fitness centre

  • Self-parking is available in dedicated Airport parking spaces for an additional fee

Our accommodation(s)

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Hotel location

Novotel Christchurch Airport

30 Durey Road, Christchurch Airport, PO Box 14041
8053 CHRISTCHURCH
New Zealand

GPS:-43.486398, 172.53687

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,682 reviews

TripAdvisor Rating  4.4/5  287 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Janette W. Couples - Confirmed reviews ALL

Able to walk from plane to room in 5 mins perfect after a late night flight arrival. Excellent facilities & staff. Will stay again on the way home.

Great short stay and walking distance to airport.

TripAdvisor rating 5.0/5

msgoldenduck TripAdvisor review

Excellent hotel for a layover to catch early flight out. Rooms are fresh and staff are so helpful during check in. They even helped us organize trolleys to facilitate our check out and the walk to the airport was easy. I would like to commend on the concierge who attended to us on the afternoon of 16th Dec 2025. I did not get her name but she was such a delight to communicate with and helpful. The front desk was friendly too, overall a great impression!

Amazing location, 3 min walk to the Terminals

TripAdvisor rating 5.0/5

hhx2_12 TripAdvisor review

We stayed there twice. Ones arriving at 3 am, the other time we had a very early flight out. Location is amazing. It’s a 3 min walk to the Terminals. Staff was very welcoming and even upgraded us the second time. Beautiful room with views onto the Runway. Sparkling clean room. Huge shower, toilet had its own door away from the bathroom. Everything was very quiet. Huge fluffy towels Block out curtains High end soap and hair products. Tea, coffee, fridge, Crisp linen, We had breakfast but I must admit the croissants and the butter tasted off Beautiful Christmas decorations everywhere 10 min walk away is a shopping centre, fast food outlets and a steak house .

Customer review rating 3.0/5

Nicole M. Families - Confirmed reviews ALL

Room was great, beds a bit on the small side. Interesting design but no where to hang towels if 4 people are in the room, and we were only given three towels even though we booked for four. Asked for a late check out and was approved, then got overcharged and hassled to leave the room early due to lack of communication, including a cleaning person entering the room while we were still there, having knocked once then instantly opened the door. It was a disappointing end to a fantastic holiday in New Zealand.

Kia Ora Nicole, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed your room and the overall design, but I’m very sorry that the service issues you experienced impacted the end of your stay. It is unacceptable that the room was not fully prepared for the correct number of guests, and that communication around your late check-out caused confusion, including housekeeping entering your room prematurely. Your comments regarding towels, room functionality, and the overcharge have been shared with our Front Office and Housekeeping teams to ensure this does not happen again. We sincerely apologise that these issues overshadowed the end of what sounds like a wonderful holiday. Your feedback is invaluable in helping us improve our service for all guests. Kind Regards, Samantha Wing Front Office Manager

Customer review rating 4.0/5

Leigh W. Couples - Confirmed reviews ALL

It was a perfect spot to stay for us, comfortable bed, nice room, easy check in and out. Good restaurants and a 5 minute walk to the airport

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Other web-users rate our hotel

  • 3,032 reviews 9.6/10 Location
  • 3,373 reviews 8.6/10 Room
  • 2,832 reviews 8.7/10 Service
  • 28 reviews 6.6/10 WiFi
  • 1,551 reviews 8.1/10 Comfort
  • 1,465 reviews 8/10 Food
  • 1,070 reviews 9/10 Cleanliness
  • 743 reviews 8.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.