Novotel Christchurch Airport 4.5 stars

Customer review rating (ALL Rating) 4.7/5 1,872 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE Certified

  • 24-Hour Reception

  • Flexible conference options with floor to ceiling windows

  • On-site fitness centre

  • Self-parking available using dedicated parking spaces with Airport parking

Our accommodation(s)

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Hotel location

Novotel Christchurch Airport

30 Durey Road, Christchurch Airport, PO Box 14041
8053 CHRISTCHURCH
New Zealand

GPS:-43.486398, 172.53687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,872 reviews

TripAdvisor Rating  4.5/5  208 reviews

Certificate of excellence 2023

Needs improvement

TripAdvisor rating 2.0/5

Charne v TripAdvisor review

I had a hard time getting room service. Phone not answered / not reachable, and when transferred to the front desk or another department was told to call again. Dissappinged with this part of the service and the abrupt phone mannerism of staff.

Quiet and clean

Customer review rating 5.0/5

Jizell Couples - Confirmed reviews ALL

We loved the suite. Quiet and clean.

Kia Ora Jizelle, Thank you for your great feedback! I am so glad to hear that you enjoyed your stay with us and I hope we can welcome you back for another stay soon. Kind Regards, Samantha Wing Front Office Manager

Nice hotel

Customer review rating 4.5/5

Mike H. Couples - Confirmed reviews ALL

Well equipped, excellent service and very professional staff.

Kia Ora Michael, We very much appreciate your comments regarding your stay here at the Novotel Christchurch Airport. It is always a pleasure to receive positive feedback, especially about our staff. I will be sure to pass this feedback onto our team and it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Samantha Wing Front Office Manager

TOPS

Customer review rating 5.0/5

Craig D. Families - Confirmed reviews ALL

Service food room all great

Kia Ora Craig, Thank you for taking the time to provide us with feedback from your stay! I am so glad to hear you had a lovely stay with us and especially enjoyed our room service! I will be sure to pass on your great comments about our chefs and front office team. Kind Regards, Samantha Wing Front Office Manager

Well located - Good Stay - Clean

Customer review rating 5.0/5

Vikram M. Couples - Confirmed reviews ALL

Just outside airport. Very clean and new Hotel. Everything great. Only recommendation - if the bar can be open till late.

Kia Ora Vikram, Thank you for taking the time to provide us with such great feedback! I am so glad to hear that you enjoyed your stay with us and it is great to hear that Quintin made your stay even more enjoyable. I hope we can welcome you back for another stay with us in future. Kind Regards, Samantha Wing Front Office Manager

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Other web-users rate our hotel

  • 1,853 reviews 9.6/10 Location
  • 1,977 reviews 8.5/10 Room
  • 1,651 reviews 8.9/10 Service
  • 16 reviews 8.8/10 WiFi
  • 896 reviews 7.9/10 Comfort
  • 878 reviews 8.2/10 Food
  • 601 reviews 8.9/10 Cleanliness
  • 414 reviews 8.3/10 Breakfast

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