BreakFree on Cashel Christchurch 3 stars

Customer review rating (ALL Rating) 4.3/5 1,516 reviews

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Description

Hotel extras

  • Located in the heart of the CBD just Walking distance to Bus Exchange

  • Bright & modern rooms during your South Island adventure

  • High speed WiFi is available throughout the hotel

  • Experience the taste of New Zealand in Christchurch at Cafe and Bar 165.

  • Best Value option in Christchurch City

Our accommodation(s)

Hotel location

BreakFree on Cashel Christchurch

165 Cashel Street
8011 CHRISTCHURCH
New Zealand

GPS:-43.532973, 172.639142

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Café & Bar 165

Experience the taste of New Zealand in Christchurch at Cafe and Bar 165. Choose from a mix of flavours and classic Kiwi favourites for lunch and dinner, treat yourself to a vino, grab a snack on the go, or make your selection from the room service menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,516 reviews

TripAdvisor Rating  4.0/5  3,502 reviews

Well located accommodation

TripAdvisor rating 3.0/5

Desiree S TripAdvisor review

Breakfree on Cashel is a very well-located hotel in the middle of Christchurch. Overall, the service, food and amenities are very good. However, if you are a tall person (over 5ft 10") I would recommend that you check the length of the bed in the room before booking as may find that you don't fit. We didn't sleep very well as my husband had to sleep diagonally across the bed to avoid being cramped, leaving not much room for me :- )

Very average

Customer review rating 1.5/5

Guest Solo - Confirmed reviews ALL

Reception was good and helpful. Room controls were confusing and didn't work properly. TV wouldn't turn on. Pillow was lumpy. TV didn't have normal tv stations, could only share content to it which was a surprise. Free wifi was much appreciated. Room was noisy Clock panel in bedhead was much too bright.

Small claustrophobic rooms

Customer review rating 1.5/5

Megan Business - Confirmed reviews ALL

The rooms are incredibly small, if claustrophobia is an issue or u are tall this is not the place for you. It was an uncomfortable sleep with feet on the shelf, the rooms are incredibly small, I have stayed here before in a better sized room and requested this in my booking but on arrival the room was very small and again in requesting the larger room I was told no, I had very little sleep and think even if I wasn’t claustrophobic this would be the case as my feet were off the bed on the shelf, only some of the lights worked which made it worse, I even asked if I could cancel the booking due to this and was told that I would still have to pay full price. I won’t stay here again because of this

Kia ora Pena, Thank you for taking the time to tell us about your experience at the BreakFree on Cashel Christchurch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aaron Winder General Manager

Cold showers

Customer review rating 1.0/5

Kt Business - Confirmed reviews ALL

The room was tiny with no window and the shower was cold. Not great value for $170 per night.

Kia ora Karen, Thank you for taking the time to tell us about your experience at the BreakFree on Cashel Christchurch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept our apologies for no hot water in your room and the inconvenience caused. We will look into what has happened as we have had no other reports of tis and it may be a problem with the shower mixer in the room. Thank you for bringing this to our attention. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aaron Winder

Well located

Customer review rating 4.0/5

Alicia Couples - Confirmed reviews ALL

We had a very comfortable stay.

Kia ora Alicia, We very much appreciate your comments regarding your stay at the BreakFree on Cashel Christchurch. It is always a pleasure to receive reviews as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Kind Regards Aaron Winder General Manager

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Other web-users rate our hotel

  • 1,165 reviews 9.4/10 Location
  • 1,637 reviews 5.4/10 Room
  • 977 reviews 8.7/10 Service
  • 61 reviews 6.3/10 WiFi
  • 1,000 reviews 3.3/10 Comfort
  • 446 reviews 8.4/10 Cleanliness
  • 358 reviews 8/10 Value
  • 303 reviews 8.8/10 Food

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