BreakFree on Cashel Christchurch 3 stars

Customer review rating (ALL Rating) 4.3/5 930 reviews

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165 Cashel Street, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Located in the heart of the CBD just Walking distance to Bus Exchange

  • Bright & modern rooms during your South Island adventure

  • High speed WiFi is available throughout the hotel

  • Experience the taste of New Zealand in Christchurch at Cafe and Bar 165.

  • Best Value option in Christchurch City

Our accommodation(s)

Hotel location

BreakFree on Cashel Christchurch

165 Cashel Street
8011 CHRISTCHURCH
New Zealand

GPS:-43.532973, 172.639142

Telephone
Fax +64 3 360 1064

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Café & Bar 165

Experience the taste of New Zealand in Christchurch at Cafe and Bar 165. Choose from a mix of flavours and classic Kiwi favourites for lunch and dinner, treat yourself to a vino, grab a snack on the go, or make your selection from the room service menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  930 reviews

Customer review rating 1.5/5

Jeremy C. Business - Confirmed reviews ALL

Great location and staff were excellent. Stayed in room 210 and got bitten during the night by suspected fleas and am still itching. Not a pleasant experience at all I'm afraid. Was offered a free breakfast in the morning by the manager which was appreciated. However, it was a pretty bad experience and I won't be rushing back there.

Dear Jeremy C., Thank you for sharing your experience with us. While I am pleased to hear that you appreciated our location and the service from our staff, I sincerely apologize for the discomfort you encountered during your stay. Your feedback regarding cleanliness is taken seriously, and we will address this matter with our team. I appreciate your understanding in accepting the complimentary breakfast as a gesture of goodwill. We hope to have the opportunity to serve you better in the future. Kind Regards, James Cunningham (General Manager)

Customer review rating 4.0/5

Thomas G. Solo - Confirmed reviews ALL

Staff friendly & helpful Excellent location

Dear Thomas G., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our excellent location and found our staff friendly and helpful. We look forward to welcoming you back in the future. Kind Regards, James Cunningham (General Manager)

Customer review rating 2.0/5

Maria J. D. Business - Confirmed reviews ALL

Staff were helpful and friendly. Room air conditioning was either on strong fan that made me cough after a while or you could turn it off and no fresh air at all - very poor for the price of the room and should be able to adjust the strength of the fan. Toilet flush semi functioning - had a label saying "push hard" and sometimes it didn't flush and i had to wait and try again. Sheets on bed were stained red underneath. drinks on offer only included caffeinated, a peppermint or camomile would have been lovely.

Dear Maria J. D., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our staff to be friendly and helpful. However, I sincerely apologize for the issues you encountered during your visit. We acknowledge your concerns regarding the air conditioning and the toilet flush. Our rooms are designed to offer an economical stay, which may lead to some limitations in room size and amenities. I appreciate your comments about the bed linens, and I assure you that we take cleanliness very seriously. Regarding our beverage selection, I will certainly pass your suggestion for additional herbal options to our team for consideration. Your insights are invaluable in helping us improve our services. Kind Regards, James Cunningham (General Manager)

Customer review rating 4.0/5

Natalie W. Families - Confirmed reviews ALL

This is a great hotel if you need somewhere central, as it is only walking distance away from the Cathedral, Avon River and other tourist spots. The room was clean and tidy, we had an internal room (so no window) which I wouldn't recommend if you are clautraphobic! It wasn't small, we just missed being able to see outside.

Dear Natalie W., Thank you for your positive feedback regarding your recent stay at BreakFree on Cashel. We are delighted to hear that you appreciated our central location and found your room clean and tidy. We understand that the internal rooms may not be suitable for everyone, particularly for those who may feel claustrophobic. For future visits, we recommend considering our Standard Queen, King, Family, or Premium rooms, which offer more space and natural light. Kind Regards, James Cunningham (General Manager)

Customer review rating 3.5/5

Brent M. Couples - Confirmed reviews ALL

Good.small room good shower adquate Good location

Dear Brent M., Thank you for your feedback regarding your recent stay. I appreciate your comments about our location and the quality of the shower. I understand that the size of the room may not have met your expectations. For future visits, we recommend considering our larger room options for a more comfortable experience. Kind Regards, James Cunningham (General Manager)

Other web-users rate our hotel

  • 1,542 reviews 9.5/10 Location
  • 1,950 reviews 5.4/10 Room
  • 1,148 reviews 9.2/10 Service
  • 57 reviews 7.4/10 WiFi
  • 1,291 reviews 3.3/10 Comfort
  • 472 reviews 8/10 Cleanliness
  • 351 reviews 8.9/10 Food
  • 323 reviews 8.6/10 Breakfast

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