Peppers Christchurch Clearwater Resort

great

I could not see any other facilities with the exception of a golf course that would qualify the title of resort.

We stayed here on 2 occasions. First stay was rather hurt as we arrived after midnight but as the hotel is relatively close to the airport, it was easy to reach. I had a phone call from the manager the sy before our arrival making sure everything we needed was there. We were upgraded to the lake view which was very nice. The “room”, if tis is what you call, by spacious. There is a large living room, fully equipped kitchen with a large fridge, a sun deck and a toilet downstairs and upstairs is a spacious bedroom with a full bathroom. Everything you need is there. Staff is very accommodating and helpful. Breakfast is not huge but is adequate. There is a bar and sundeck near the reception. Being an Accor member we were treated to a food and cheese platter in our room. All in all an excellent property for golfers, if you are that way inclined. Also being close to the airport is very handy if you hav a late arrival or early departure as e did on our second stay.

Very good Very Kind staff very friendly Front desk were excellent when I checked in very professional both Malaysian and very good at their jobs. I am 63 and was called mate buy some of the young staff . and although I get this is normal Kiwi chat its better in the pub than in a formal environment. Not withstanding that they boys were very kind and friendly and I felt well cared fore and enjoyed the venue and my stay.

Very Pleasent. Room was showing signs of needing some up grading but otherwise was very clean

great

Great reception staff. Beautiful apartment in peaceful setting.

Was shouted a nights accommodation, dinner and breakfast for a birthday present. We were advised on arrival that we had been upgraded. We were given an apartment rather than a suite. It was very spacious. On arrival the smell of bread being made in our room was delightful. They had also done a platter for me since it was my birthday, and there were balloons and a Happy Birthday message. Dinner was wonderful, could not fault the steak or the lamb at all. Breakfast was also good. Had a great view from our room, which was relaxing to look at. Overall had a lovely night away.

Fantastic location, great apartment but there were a few things that were sub-standard: The coffee machine didn't work - this was replaced after I reported it on the second day. There was no buttons to push for the toilet upstairs - you had to push the lever. This was reported but nothing was done about it - totally unsatisfactory for any resort, let alone one of this standard. There was a loaf of bread in the bread maker, supposed to be a welcome 'treat'. God knows how long it had been there. We asked for it to be taken away - it was there for the entire five days.

Our room was well located and well equipped. The hotel was extremely clean and our room was well appointed.

only needed a bed for a night in the general location, as we were attending a wedding. Booked in for breakfast as well to save finding somewhere to eat. Room was very good, didn't need one with a view. Breakfast was good value for money and the overall experience was great. Staff were really really helpful, cheery and welcoming. The restaurant was under renovation apparently, but you'd never have known. Awesome view of the golf course whilst dining

Warmly welcomed, upgraded room, pleasant staff in the restaurant

Very poor impression given by pulling up to suite with overloaded smelly garbage bins lined up next to the parking place. Stairs, foyer and general outside of building poorly maintained and quite dirty, cobwebs and drifts of accumulated dirt on stairs and floors. Room looked good and was clean, but needs maintenance; also missing waste bin. Reception staff seemed not to be concentrating when I checked out charging me twice for the room. This has since been refunded after I have objected but this should not have happened in the first place. For a so called luxury resort it should have been a seamless experience, it was anything but - quite disappointing.

We had a one night stay having just arrived from the uk and we were looked after brilliantly by the team on reception. They were helpful and friendly and Scott looked after us at dinner (I believe this wasn’t his day job) and was exceptional. Nothing was too much trouble and we left with a list of recommendations for our travel around New Zealand. The only disappointing aspect was the renovation work which meant we had to eat in a temporary restaurant.

We had a wonderful experience at Peppers. The Dining was superb and we were very well attended to by Isabella and Ben and another male waiter, whose name I cannot recall. The breakfast was also excellent. The upgrade of accomodation was also fabulous and greatly appreciated.