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Peppers Christchurch Clearwater Resort

Customer review rating 4.3/5 668 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Peppers Christchurch Clearwater Resort
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Hotel extras

  • Located on a championship golf course

  • Spacious rooms with spectacular views

  • Proximity to Airport

  • Relaxing surroundings away from the hustle and bustle of CBD

  • Onsite Bar and Restaurant open to public

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CHRISTCHURCH INTERNATIONAL APTPaying
  • Reception open 24 hours a day
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • MassagePaying
  • Babysitting on requestPaying
  • GolfPaying
  • Outdoor tennis court
Business services
  • 4 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Peppers Christchurch Clearwater Resort

Clearwater Avenue
8053
christchurch
new zealand

Tel: +6433601000

Fax: (+64)3/3601001

Check-in from 14h00

Check out up to 10h00

  • By plane

    CHRISTCHURCH INTERNATIONAL APT At 7km / 4 miles - Shuttle paying

GPS :-43.448007, 172.596564

Our accommodations

At Peppers Clearwater Resort we offer contemporary and comfortable boathouse design hotel rooms and 1, 2 and 3 Bedroom Suites. Each style of accommodation welcomes privacy, relaxation, and refined entertaining. Relax in your private courtyard with either a view over the perfectly manicured golf course fairway, or the crystal clear waters of the lake. Please note, Peppers Clearwater Resort does not have ground floor rooms and all rooms have stair access only.

King Room

  • Max. number of persons: 2
  • Area: From 40 m² / 431 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Lakeview Room

  • Max. number of persons: 2
  • Area: From 40 m² / 431 sq ft
  • Views: Golf view, Lake side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

THE LAKES RESTAURANT

Type of cuisine: Bistro

With majestic mountains in the distance, The Lakes Restaurant will delight you. Enjoy an afternoon sipping Waipara pinot noir over a 3 course degustation from local Canterbury produce matched with award-winning New Zealand wines.

SPRIG BAR

Non contractual photo

For something casual, The Sprig Bar serves tasty light meals with an impressive cocktail list.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 125 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Peppers Christchurch Clearwater Resort

100% genuine reviews from our guests

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ALL Rating 4.3/5

668 reviews

Customer review rating 4.3/5

Anonymous Business - 06/08/2020 Confirmed reviews ALL

Great room and good service. Entrance water not safe. Difficult carrying bags into room. Washing machine didn’t work. Otherwise great.

Dear Marshall, Thank you for taking the time to tell us about your experience at Peppers Clearwater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We regret the inconvenience caused due to rainwater outside villa. Though we constantly clean, due to nature of resort water seems to be present quite often. We do place wet floor signage and we will work on it better. We have raised concerns regarding washing machine to our maintenance department and we will get it fixed ASAP. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Balaji Raj Duty Manager

comfortable and quite

Customer review rating 4.3/5

Patrick A. Couples - 06/08/2020 Confirmed reviews ALL

easy, comfortable and convenient

Dear Patrick, We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We regret the inconvenience caused due to hold up at check-in due to processes we follow. We will certainly work on it to make a faster and swift check-in process for future stays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Balaji Raj Duty Manager
Customer review rating 4.3/5

Jo A. W. Business - 05/08/2020 Confirmed reviews ALL

Awesome

Dear Joanne, We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Balaji Raj Duty Manager

Beautifully relaxing

Customer review rating 4.3/5

Caren J. Couples - 04/08/2020 Confirmed reviews ALL

Peppers Clearwater is in a lovely peaceful location but reasonably handy to the city (20mins by car) We stayed to play golf and relax and it was lovely. Our room had a lovely view over the lake and golf course and had a lovely balcony which was sunny all afternoon. We had breakfast and lunch in the restaurant which were both delicious with friendly and efficient staff. A very enjoyable stay overall.

Dear Caren, We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Balaji Raj Duty Manager

Very good experience

Customer review rating 4.3/5

Mike F. Couples - 04/08/2020 Confirmed reviews ALL

Great welcome, with friendly and obliging staff. Restaurant atmosphere good, pleasant staff, good range of food items. Room well equipped. Overall some maintenance items below par, eg unswept entrance to reception and room access from car park, carpets in room dirty in places, deck dirty with bird dropping on dech furniture, deck in need of restaining

Dear Mike, We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for issues in cleaning in your room deck and appliances. We have raised concerns to our housekeeping department and will make sure to look in to it. Please accept our apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Balaji Raj Duty Manager

Fantastic Stay

Customer review rating 4.3/5

Glen G. Couples - 04/08/2020 Confirmed reviews ALL

Great location, amazing view, We were offered a free upgrade to a Lake front villa.

Dear Glen, We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Balaji Raj Duty Manager

Very pleasant

Customer review rating 4.3/5

Jim Business - 03/08/2020 Confirmed reviews ALL

Most enjoyable warm and great staff. Would have been nicer to have two easy chairs rather than just one.

Dear James, We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Due to fire and safety reasons the room you booked for could not accomodate additional furniture. Though we have spacious suites in our resort if you would like to experience on your next stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Balaji Raj Duty Manager

Fabulous location.

Customer review rating 4.3/5

Anonymous Business - 03/08/2020 Confirmed reviews ALL

Room view great. Buffet breakfast lovely.

Dear Helen, We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Balaji Raj Duty Manager

Great sized room with excellent view over the lake.

Customer review rating 4.3/5

Heather H. Couples - 03/08/2020 Confirmed reviews ALL

Very happy to have stayed at the resort.

Dear Heather, We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Balaji Raj Duty Manager

Good location in a lovely setting

Customer review rating 4.3/5

Anonymous Couples - 03/08/2020 Confirmed reviews ALL

Comfortable and relaxing

Dear Stephanie, We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We regret the inconvenience due to Wifi. Our Resort is spread out and though we have individual routers in each room. We will definitely look into it and make it better coverage. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Balaji Raj Duty Manager

Awesome suite and awesome staff

Customer review rating 4.3/5

Steve Couples - 02/08/2020 Confirmed reviews ALL

Love the view from lakeside suite.. and the walk around the Clearwater property.. was amazing.. will definitely come back again.

Dear Steve, We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Balaji Raj Duty Manager

Well located for my needs.

Customer review rating 4.3/5

John Business - 01/08/2020 Confirmed reviews ALL

Very good....room was very cold though. Electric blanket would have been good.

Dear John, We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I understand this time of the year could be cold and so we have additional blankets in room placed and also provide portable heaters on request. We did have electric blankets in the past but due to health and safety issues we had to discontinue them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Balaji Raj Duty Manager

Good Stay

Customer review rating 4.3/5

Anonymous Business - 29/07/2020 Confirmed reviews ALL

Quiet and peacefull.

Dear Mr. R., We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We see that this reservation was booked on your behalf by corporate travel agent. Accor member benefits are eligible for reservations booked directly through property or its channels. We hope you book directly with us for your future bookings to avail all member benefits. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Balaji Raj Duty Manager

I’m coming back!

Customer review rating 4.3/5

Marsella E. Business - 29/07/2020 Confirmed reviews ALL

Everything was perfect and the dinner in the restaurant was flawless!! The service staff were great!

Dear Marsella, We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Balaji Raj Duty Manager

Beautiful spot but hotel is quite tired.

Customer review rating 4.3/5

Vb Couples - 28/07/2020 Confirmed reviews ALL

We have been staying here since it opened and still love the location and views from the lakeview rooms. It's a serene picturesque setting that keeps us coming back. But the furnishings really need an overhaul.

Dear Ms. B., Thank you for taking the time to tell us about your experience at Peppers Clearwater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are trying to constantly upgrade our resort like the recently refurbished Lakes restaurant. We are sorry that some aspects of room were not up to the perfect standard and we will look into it. We are glad Anica, our restaurant supervisor was of great service during your dining experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Balaji Raj Duty Manager

Great location

Customer review rating 4.3/5

Anonymous Business - 26/07/2020 Confirmed reviews ALL

Nice facility, good and friendly service by employees

Dear Calvin, Thank you for taking the time and trouble to complete a survey following your recent stay at Peppers Clearwater Resort. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to our resort in the near future. Yours sincerely, Suk Wai Chan Duty Manager

Nice location

Customer review rating 4.3/5

Aleisha Business - 25/07/2020 Confirmed reviews ALL

Staff at reception are lovely. Bar and restuarant staff could do with some training.

Dear ALEISHA C., Thank you for taking the time to provide feedback on your recent stay. Please accept my apologies that the service you were provided during your stay was inconsistent. The issues you raised have been addressed with the respective Maintenance Manager and F&B Supervisor, whereby additional training will be implemented accordingly. We hope to have the opportunity to welcome you back to Peppers Clearwater Resort again soon. Sincerely, Suk Wai Chan Duty Manager

AMAZING, exceeded my expectations. Beautiful location and service and magical energy/wairua

Customer review rating 4.3/5

Laurissa C. Business - 25/07/2020 Confirmed reviews ALL

Staff made me feel special and venue took my breath away I will definitely be back, loved sleeping so close to Rotoiti

Dear LAURISSA MS C., We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suk Wai Chan Duty Manager

Beautiful Location

Customer review rating 4.3/5

George P. Couples - 24/07/2020 Confirmed reviews ALL

Really pleased with the Resort and the suite was outstanding. Some minor factors I should mention. fat on the inside window of the oven, hard to open doors to deck, needed a good push, TV obscuring one of the trio of prints on wall. These in no way spoilt our time but for customer satisfaction may need a look at. The units are getting to the stage of a good facelift. The smell of baking bread was an excellent touch, the suite was roomy and the bed was huge.

Dear Maree P., Thank you for taking the time to tell us about your experience at Peppers Clearwater Resort. I regret the shortcomings in the standard of cleanliness you encountered during your stay, and I sincerely apologise for any disappointment you experienced during your stay. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will pass on your feedback to our Executive Housekeeper, and we will take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suk Wai Chan Duty Manager

Great Location

Customer review rating 4.3/5

Warwick Couples - 21/07/2020 Confirmed reviews ALL

Very enjoyable

Dear Warrick J H., We very much appreciate your comments regarding your stay at Peppers Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suk Wai Chan Duty Manager
Our most recent 20 reviews

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