Peppers Christchurch Clearwater Resort

Customer review rating 4.4/5 1,324 reviews

ALLSAFE approved hotel

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Peppers Christchurch Clearwater Resort
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+ 11 Services

Hotel extras

  • Located on a championship golf course

  • Spacious rooms with spectacular views

  • Proximity to Airport

  • Relaxing surroundings away from the hustle and bustle of CBD

  • Onsite Bar and Restaurant open to public

Hotel location

Peppers Christchurch Clearwater Resort

Clearwater Avenue
8053 christchurch
new zealand

Tel: +6433601000

Fax: (+64)3/3601001

Check-in from 14h00

Check out up to 10h00

  • By plane

    CHRISTCHURCH INTERNATIONAL APT At 7km / 4 miles - Shuttle paying

GPS :-43.448007, 172.596564

Hotel services

LUME RESTAURANT Non contractual photo

With majestic mountains in the distance, The Lakes Restaurant will delight you. Enjoy an afternoon sipping Waipara pinot noir over a 3 course degustation from local Canterbury produce matched with award-winning New Zealand wines.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
Meetings/Events
  • 5 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
Hotel Services And Equipments
  • Hotel informations
    • 77 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 77 non-smoking rooms
    • 2 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
Access to property
  • Shuttle
    • CHC Additional charge
    • CHRISTCHURCH INTERNATIONAL APT Additional charge

Our accommodation(s)

At Peppers Clearwater Resort we offer contemporary and comfortable boathouse design hotel rooms and 1, 2 and 3 Bedroom Suites. Each style of accommodation welcomes privacy, relaxation, and refined entertaining. Relax in your private courtyard with either a view over the perfectly manicured golf course fairway, or the crystal clear waters of the lake. Please note, Peppers Clearwater Resort does not have ground floor rooms and all rooms have stair access only.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 125

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Peppers Christchurch Clearwater Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,324 reviews

It was a good place to come.

Customer review rating 4.0/5

Jo Friends - 15/10/2021 Confirmed reviews ALL

At times noisy as we were very close to the new building area.

Dear Jo C., Thank you for taking the time to tell us about your experience at the Peppers Christchurch Clearwater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ven Karan Duty Manager

Relaxing and perfect

Customer review rating 5.0/5

Colleen Friends - 12/10/2021 Confirmed reviews ALL

We absolutely loved staying with you, it was a perfect setting and so relaxing. Thanks so much.

Thank you Colleen for choosing to stay with us. I'm glad that your stay went well. I will pass your lovely comments to our reservation team and I'm sure we would love to accommodate you again. Tacke care and stay safe. Kind Regards Ven Karan Duty Manager

Rooms beautiful staff at checkin and restaurants manager were great

Customer review rating 1.0/5

Anonymous Couples - 09/10/2021 Confirmed reviews ALL

Was a horrible night with a terrible experience in the restaurant and the chef was extremely rude

Dear ANOUK D., Thank you for taking the time to tell us about your experience at the Peppers Christchurch Clearwater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ven Karan Duty Manager

Magic location ...

Customer review rating 3.5/5

Rosemary B. Families - 07/10/2021 Confirmed reviews ALL

Beautiful, magic location but the whole experience was let down by housekeeping

Very relaxing

Customer review rating 4.5/5

Wayne G. Couples - 06/10/2021 Confirmed reviews ALL

I absolutely enjoyed my stay with you. What an awesome place to get away and just relax. I found the staff would go out of there way to make sure i am comfortable. The only down side was i could not get Wi-Fi, but was offered a free breakfast for the inconvenience which i was happy with. Will definitely be back to stay, I hope you have the Wi-Fi sorted for next time. Thank you

Dear Wayne G., We very much appreciate your comments regarding your stay at the Peppers Christchurch Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comments regarding the Wifi, these have been passed onto management who are undergoing a project to resolve this issue. Thank you again Mr. G. for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations team

Stunning location, great value for the money. A great experience if you don't need to be center city.

Customer review rating 4.5/5

Anonymous Couples - 05/10/2021 Confirmed reviews ALL

Loved it, would defentilty stay again

Dear Jason John F., We very much appreciate your comments regarding your stay at the Peppers Christchurch Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience Mr. F., and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations team
Customer review rating 5.0/5

Jan F. Friends - 04/10/2021 Confirmed reviews ALL

The staff at reception, especially Erin, were fantastic. Sadly I was very disappointed with my main meal of pork. It was too tough to eat

Thank you Jan for the great feedback. I will surely pass your comment to Erin about her customer service. I have also forwarded your feedback about the main meal to our Head Chef to look into. Once again thank you for choosing to stay at Peppers. Warm Regards Ven Karan Duty Manager

Well located

Customer review rating 4.5/5

Annette Couples - 03/10/2021 Confirmed reviews ALL

Very enjoyable, but it would have been nice if the bread maker had been made for us when we arrived. Last time we had bread, jams and butter in our apartment and it was very welcoming but not this time.

Dear Annette D., We very much appreciate your comments regarding your stay at the Peppers Christchurch Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ven Karan Duty Manager

Beautiful

Customer review rating 4.5/5

Lorraine Couples - 03/10/2021 Confirmed reviews ALL

Stayed in a lakefront suite and wow it was beautiful. Peaceful, good nights sleep and bread maker a lovely touch. Breakfast and dinner at the restaurant was also beautiful.

Dear LORRAINE , Thank you for taking the time to tell us about your experience at the Peppers Christchurch Clearwater Resort. I am sorry that your experience did not meet your expectations at check in; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ven Karan Duty Manager

Pleasant surroundings

Customer review rating 4.0/5

Anonymous Business - 03/10/2021 Confirmed reviews ALL

Overnight stay for business. Excellent meals.

Thank you Kerry for the great score . We hope to see you again. Warm Regards Ven Karan Duty Manager

Staff were brilliant, Amazing service, Faultless. Great breakfast.

Customer review rating 2.5/5

Nev C. Couples - 01/10/2021 Confirmed reviews ALL

Sower did not work had to hold hand piece or have a bath. Single duvets on king bed. To expensive for what we got. Had better value at other places. Beautiful grounds. With sounding rude would not rush back to stay a night.

Dear Nev , Thank you for taking the time to tell us about your experience at the Peppers Christchurch Clearwater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ven Karan Duty Manager

Lovely location, great size room. Rooms getting 'tired' ready for a referb.

Customer review rating 3.5/5

J C. Families - 29/09/2021 Confirmed reviews ALL

We dined at peppers restaurant. We were sad to see the calibre of the restaurant has slipped. Last time we dined there it was white tablecloths, fabric napkins, polished, informed staff , quality food. Now, it is bare tables, which were so sticky my paper napkin stuck to the table. When questioning staff, they told us it was the covid cleaner! Get another cleaner! The staff had a variety of cloured and patterned masks, mis matched trousers and shoes. Even macdonalds have uniformity. The food didnt match the price paid. So peppers restaurant is now off our list.

Thank you Trevor for your feedback. I'm sorry to hear your stay did not get well particularly in the restaurant. Our Restaurant manager has been forwarded your comments and rest assured we will be making any necessary changes so our guests can enjoy their time while they stay and dine with us. Warm Regards Ven Karan Duty Manager

Good stay

Customer review rating 4.0/5

Lynn R. Couples - 28/09/2021 Confirmed reviews ALL

Was good . A big improvement than last time we stayed. Few tweets eg light fitting faking down in bathroom and other light bulb blown. Fan filter dirty as and cobwebs on balcony. Also we had an entertainment voucher but when arriving at dinner were told no longer accepted. Disappointing as this was part of the reason we booked

Thank you Lynn for staying with us. I'm glad you enjoyed your overall stay. I have passed your maintenance comments to the relevant manager to look into and see what can be done. Once again thank you and we hope to see you again. Warm Regards Ven Karan
Customer review rating 3.5/5

Anonymous Couples - 27/09/2021 Confirmed reviews ALL

Most things were great. Clean, comfortable, quiet. However we needed a flatter pillow option, all pillows provided were very high. The restaurant was freezing! Food was great, service great.

Thank you Timothie for your feedback. I'm glad overall you enjoyed your stay. I have passed your restaurant and housekeeping comments to relevant managers to look into. We hope to see you again. Warm Regards Ven Karan Duty Manager

Well located. Enjoyed staying by the golf course

Customer review rating 5.0/5

Ross C. Couples - 25/09/2021 Confirmed reviews ALL

Friendly staff, hot bread ready for us to enjoy when we arrived , friendly staff who remembered us from our previous stay

Dear Ross & Marilyn, We very much appreciate your comments regarding your stay at the Peppers Christchurch Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your comments with Harprit . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peppers Guest Relation Team
Customer review rating 3.0/5

Bex Friends - 22/09/2021 Confirmed reviews ALL

Some lights didn’t work

Dear MS S., Thank you for taking the time to tell us about your experience at the Peppers Christchurch Clearwater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Also, we will pass on your feedback to reception team, surely this will encourage them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peppers Guest Relation Team

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