Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,858 reviews

Best price
guarantee
Novotel Christchurch Cathedral Square - Image 1
Novotel Christchurch Cathedral Square - Image 2
Novotel Christchurch Cathedral Square - Image 3
Novotel Christchurch Cathedral Square - Image 4
52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,858 reviews

Customer review rating 5.0/5

Tania C. Families - Confirmed reviews ALL

The hotel was in a great location for downtown access. We found the breakfast buffet to be excellent - so many choices. All the staff we came across were helpful and friendly - would definitely stay again

Kia Ora Tania, Thank you so much for your wonderful review and for awarding us a perfect score across all areas of your stay. We’re absolutely delighted to hear that you and your family had such an enjoyable experience with us. It’s great to know that our central location made exploring the downtown area easy and convenient for you. We’re especially pleased that you enjoyed our breakfast buffet—having a wide variety of choices is something we’re very proud of, so your feedback is truly appreciated. Your kind words about our team mean a lot to us. Providing friendly and helpful service is at the heart of what we do, and it’s fantastic to hear that this stood out throughout your stay. We’re also grateful for your recognition of our sustainability efforts, particularly the towel reuse programme—it’s wonderful to know these initiatives are noticed and valued by our guests. Thank you again for your lovely feedback, Tania. It was a pleasure having you stay with us, and we would be thrilled to welcome you and your family back again in the future. Ngā mihi nui, Joshua Guest Services Manager

Customer review rating 3.5/5

Tammy S. Friends - Confirmed reviews ALL

The location was great and the beds very comfortable. We weren't impressed with the restaurant as it felt to us to be very limited with few "simple" quick bite options. As for the room, there were a few items that were, in our opinion, not practical. The night stand's surface was way too low to truly be functional and the standalone bathroom sink area was awkward as it was basically in the bedroom space. However, it was functional.

Kia OraTammy, Thank you for taking the time to share your feedback following your recent stay at Novotel Christchurch Cathedral Square. We’re delighted to hear that you enjoyed our central location, comfortable beds, and that our team, cleanliness, breakfast, and overall service made a positive impression on your stay. We do appreciate your comments regarding the restaurant offering. It sounds like you may have experienced our bar or all-day snack menu, which is designed for lighter, quick bites. In addition to this, we do offer a full restaurant menu with a wider selection of dishes for a more substantial dining experience. That said, we understand how this may have felt limited at the time, and we will review how we present these options to ensure greater clarity for our guests. Thank you also for your feedback regarding the room layout. While our design is intended to maximise space and functionality, we understand that certain features may not suit everyone’s preferences, and your comments are valuable as we continue to improve our guest experience. We truly appreciate your balanced feedback and hope to have the opportunity to welcome you back for an even better stay in the future. Ngā mihi Shriya Chimbaikar Food and Beverage Manager Novotel Christchurch Cathedral Square

Customer review rating 5.0/5

Ashok M. Couples - Confirmed reviews ALL

Satisfied

Kia Ora Ashok, Thank you very much for your fantastic review and for awarding us a perfect score across so many aspects of your stay. We’re truly delighted to hear that you had such a satisfying experience with us. It’s wonderful to know that you found our team courteous, polite, and helpful throughout your visit. Your special mention of our reception team means a great deal, and I will be sure to share your kind words with them—they will be thrilled to know they made such a positive impression. We’re also pleased that you enjoyed our convenient location, comfortable accommodation, and breakfast offering, as well as the ease of booking through the ALL Accor App. It’s great to hear everything contributed to a smooth and enjoyable stay from start to finish. Thank you as well for your continued loyalty as an ALL Accor member and for your strong recommendation of both our hotel and the programme—it is truly appreciated. It was a pleasure hosting you, Ashok, and we look forward to welcoming you back again for another memorable stay in the near future. Ngā mihi nui, Joshua Guest Services Manager

Customer review rating 5.0/5

Susan B. Couples - Confirmed reviews ALL

Modern hotel in a great location, the upgrade to the executive 11th floor was much appreciated.

Kia Ora Susan, Thank you so much for sharing such a wonderful review of your recent stay with us. We’re absolutely delighted to hear that you had such an enjoyable experience, and that our central location, modern facilities, and especially your upgrade to the executive level on the 11th floor helped make your visit even more memorable. It’s fantastic to know that you found your room comfortable, well-appointed, and clean, and that our team made a positive impression throughout your stay—from check-in to departure. Your kind words about our staff truly mean a lot, and I will be sure to pass on your feedback to the team. We’re also pleased that you enjoyed our breakfast offering and appreciated the amenities provided. Your comments regarding cleanliness and sustainability are greatly valued, and we will continue striving to enhance these areas even further. Thank you as well for your loyalty as an ALL Accor member—we truly appreciate your continued support and your willingness to recommend both our hotel and the loyalty programme to others. It was a pleasure having you stay with us, Susan, and we hope to welcome you back again for another relaxing and enjoyable visit in the near future. Ngā mihi nui, Joshua Guest Services Manager

Customer review rating 5.0/5

David J. Couples - Confirmed reviews ALL

The reception staff are as efficient and friendly as yo get. I have never experienced any better

Kia Ora David, Thank you so much for your outstanding review and for taking the time to share your experience following your recent stay with us in Christchurch. We’re absolutely delighted to hear that your visit, although short, was such a memorable one. Your kind words about our reception team truly mean the world to us—being described as the most efficient and friendly you’ve ever experienced is incredibly special, and I will be sure to pass on your praise to the entire team. They will be thrilled to know they made such a lasting impression. It’s also fantastic to hear that you found everything from booking through the ALL App to your accommodation, breakfast, and overall value to be seamless and enjoyable. We’re especially grateful for your continued loyalty as a Platinum member—it’s always a pleasure to welcome valued guests like yourself. Thank you again for your generous feedback and perfect scores across the board. We look forward to welcoming you back for another excellent stay, hopefully with a little more time to enjoy all that we and Christchurch have to offer. Ngā mihi nui, Joshua Guest Services Manager

Other web-users rate our hotel

  • 1,179 reviews 9.2/10 Location
  • 1,328 reviews 7.2/10 Room
  • 1,448 reviews 9/10 Service
  • 14 reviews 6.8/10 WiFi
  • 427 reviews 7.8/10 Cleanliness
  • 372 reviews 7.6/10 Food
  • 364 reviews 7.9/10 Breakfast
  • 209 reviews 5.1/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Christchurch