Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,879 reviews

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Novotel Christchurch Cathedral Square - Image 1
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52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,879 reviews

TripAdvisor Rating  4.1/5  1,525 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Michelle T. Business - Confirmed reviews ALL

For the amount of money we paid per night i would have thought that at least my room would have been serviced and it wasn't

Customer review rating 5.0/5

Leng C. T. Families - Confirmed reviews ALL

Very polite staffs

Dear Leng, Thank you very much for taking the time to share such an exceptional review of your stay with us. We are truly delighted to see your perfect scores across every aspect of your experience — from check-in and accommodation to breakfast, cleanliness, and our team’s service. It is especially rewarding to know that you found our hotel well located and our staff very polite. Your kind words mean a great deal to us, and I will be sure to share your compliments with the entire team. We are also pleased that your booking experience via the Accor ALL App was seamless, and we appreciate your continued loyalty as a Silver member. Knowing that you would happily recommend both our hotel and the ALL loyalty programme is the greatest compliment we could receive. Thank you once again for choosing to stay with us, and we truly hope to welcome you and your family back for another wonderful stay in the near future. Regards, Jenny Guest Services Agent Novotel Cathedral Square

Customer review rating 5.0/5

Amy S. Business - Confirmed reviews ALL

Stay in Christchurch

Kia Ora Amy, Thank you so much for taking the time to share such an outstanding review of your stay with us in Christchurch. We’re absolutely delighted to hear that your experience was a perfect 10/10 across every aspect of your visit! It’s wonderful to know that our convenient location, comfortable accommodation, and thoughtful amenities contributed positively to your business trip. We’re especially happy that the team made such a great impression. Your kind words about the receptionist who checked you in will be shared with him and the wider team—they will be thrilled to know they helped make your stay even more enjoyable. We’re also grateful for your continued loyalty as a Silver ALL member and pleased to hear that you would confidently recommend both our hotel and the Accor loyalty programme. Thank you again, Amy, for choosing to stay with us and for sharing such generous feedback. We truly appreciate it and look forward to welcoming you back on your next visit to Christchurch. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

Customer review rating 4.0/5

Keryn H. Business - Confirmed reviews ALL

Great location, friendly staff.

Kia Ora Keryn, Thank you very much for sharing your feedback and for rating your stay so positively. We’re delighted to hear that you enjoyed our great location and found our team to be friendly and welcoming. It’s wonderful to know that your arrival, check-in, and departure experiences were seamless. We’re pleased that your accommodation, WiFi, breakfast, and overall cleanliness met your expectations, and we truly appreciate your recognition of our sustainable development efforts. Your comments help us continue improving, and we value your insights into the ALL loyalty programme as well. It was a pleasure to host you during your business trip, and we hope to welcome you back on your next visit. If there is anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Warm regards, Joshua Guest Services Manager

Customer review rating 4.0/5

Antony R. C. Business - Confirmed reviews ALL

Was at a conference at Te Pae, so right next door. Great location. Easy access to restaurants and town. Friendly, efficient staff. Pleasant bar and dining area with good selection. My room at a great view of the cathedral. (Strange arrangement of bathroom with handbasin outside)

Dear Antony, Thank you very much for taking the time to share your feedback following your recent stay with us while attending the conference at Te Pae. We’re delighted to hear that our central location, easy access to the city, and the friendliness and efficiency of our team all contributed to a positive experience. It’s wonderful that you enjoyed the bar and dining area, as well as the beautiful view of the cathedral from your room. We’re sorry to hear that the bathroom layout did not meet your expectations. Your feedback is invaluable in helping us understand where improvements can be made, and we will certainly share this with our team. It was a pleasure to host you, and we hope to welcome you back on your next visit to Christchurch—whether for business or leisure. Regards, Jenny Guest Services Agent Novotel Cathedral Square

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Other web-users rate our hotel

  • 1,167 reviews 9.3/10 Location
  • 1,350 reviews 7.1/10 Room
  • 1,498 reviews 9.1/10 Service
  • 16 reviews 5.7/10 WiFi
  • 537 reviews 5.9/10 Comfort
  • 434 reviews 7.9/10 Cleanliness
  • 377 reviews 7.6/10 Food
  • 361 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.