Novotel Christchurch Cathedral Square Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 10,567 reviews

ALLSAFE approved hotel

Novotel Christchurch Cathedral Square
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+ 22 Services

Hotel extras

  • ALLSAFE certification

  • 24-hour reception

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 christchurch
new zealand

Fax: (+64)3/3722112

Check-in from 14h00

Check out up to 11h00

  • By plane

    CHRISTCHURCH INTL At 11km / 7 miles

GPS:-43.530636, 172.637298

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE SQUARE RESTAURANT

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Our accommodation(s)

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 116

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,567 reviews

TripAdvisor Rating 4.0/5

1,409 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location in the city centre

Customer review rating 4.5/5

Marko Business - 14/01/2022 Confirmed reviews ALL

Good location in the city centre, friendly staff, carpark right next to the hotel. Nice room in the 13th floor

Customer review rating 4.0/5

Anonymous Families - 14/01/2022 Confirmed reviews ALL

Great location. Rooms a little tired thou

Great Vacations

Customer review rating 5.0/5

Anonymous Solo - 12/01/2022 Confirmed reviews ALL

Very relaxing

Dear Jane L., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards Sebastian Paletasala Front Office Manager

Friendly, welcoming reception. Great location & facilities.

Customer review rating 4.5/5

Julie C. Couples - 10/01/2022 Confirmed reviews ALL

We love the helpful reception staff. When we were there they were dealing with some tricky customers and remained polite and professional. They upgraded our room and were checked us in and out efficiently.

Hi Julienz I very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. I have a fantastic team, and I love guests recognise their effort Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bradley Conder General Manager

Great stay

Customer review rating 5.0/5

Lois Couples - 10/01/2022 Confirmed reviews ALL

We were upgraded to the executive floor, great room & very quiet.

Kia Ora Lois We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. mā te wā Sincerely, Bradley Conder General Manager

Excellent location

Customer review rating 5.0/5

Tracey Couples - 10/01/2022 Confirmed reviews ALL

One nights stay in Christchurch with a view over cathedral square.

Hello Tracey What a fantastic review. Thank you for taking the time to share your thoughts Safe travels, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bradley Conder General Manager

Excellent - staff helpful and friendly

Customer review rating 5.0/5

Stephanie O. Couples - 10/01/2022 Confirmed reviews ALL

Accommodation clean and what a comfy bed. The food at the Restaurant excellent.

Hi Stephanie Thank you for taking the time to write a review of Novotel Christchurch. Rest assured I will pass the comments along to the food and beverage team Safe travels, and we hope to see you again soon Sincerely, Bradley Conder General Manager

Well located

Customer review rating 4.5/5

Glenda G. Friends - 09/01/2022 Confirmed reviews ALL

Customer Service excellent room clean

Hello Glenda It is always a pleasure to receive positive feedback. Thank you for taking the time to share your thoughts . Safe travels and we hope to see you again soon Sincerely, Bradley Conder General Manager

Good stay

Customer review rating 4.5/5

Robyn Couples - 09/01/2022 Confirmed reviews ALL

Staff helpful room lovely and welcome drink appreciated

Dear Robyn Thank you for taking the time to write a review of Novotel Christchurch Cathedral Square Feedback such as yours provides all the motivation we need to strive ahead for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bradley Conder General Manager

Handy location next to the Chch Cathedral

Customer review rating 4.5/5

Tim M. Couples - 09/01/2022 Confirmed reviews ALL

We were well looked after and a unexpected complimentary bowl of fruit and some pretzels were a nice touch. Breakfasts were also well catered and all staff throughout the hotel were fantastic and very friendly/professional

Hello Tim Thank you for choosing to stay at the Novotel Christchurch Cathedral Square. We pride ourselves on providing genuine service so it’s fantastic to hear you had a great experience with us We understand that you have a hectic schedule and a busy life, but if you have a spare moment, we always appreciate an honest review on TripAdvisor We can’t wait to welcome you back to our hotel. Sincerely, Bradley Conder General Manager

Very good stay

Customer review rating 5.0/5

Martina T. W. Solo - 08/01/2022 Confirmed reviews ALL

Everything was perfect

Dear Martina Thanks for the fabulous feedback. Safe travels and we hope to see you again soon Sincerely, Bradley Conder General Manager

Awesome

Customer review rating 5.0/5

Fenia O. Couples - 08/01/2022 Confirmed reviews ALL

Just perfect

Hello Fenia Thank you for the fantastic review! I really appreciate you taking the time to let me know. Sincerely, Bradley Conder General Manager

Great location, excellent customer service.

Customer review rating 5.0/5

Royston D. Families - 08/01/2022 Confirmed reviews ALL

Besides being a g test location, the staff were extremely helpful and warm.

Dear Royston Hearing we have helpful and friendly staff is the best compliment I can receive as a general manager, thank you and rest assure I will pass the comments along Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bradley Conder General Manager
Customer review rating 5.0/5

Christine Couples - 08/01/2022 Confirmed reviews ALL

Very professional friendly staff. It was our wedding anniversary, we really appreciated the drinks vouchers and the confectionary surprise in our room

Dear Christine Thank you for staying with us on your wedding anniversary! We are humbled that you would shared the experience with us. What an amazing review. Thank you for taking the time to share your thoughts Sincerely, Bradley Conder General Manager

It's ok

Customer review rating 4.0/5

Victoria Families - 07/01/2022 Confirmed reviews ALL

Room was bit smaller than we expected, small beds as well. Not very comfy mattress and pillows. Very, very strange tap placed in the room and no tap in bathroom. So, the one inside room combined for bathroom needs and kitchen tap. Strange and not useful. Largest minus for that. But good shower + full set of toiletries. Excellent location and very friendly staff. No good access from parking to the hotel and no staff to help with luggage.

Dear Victoria Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. You have provided some particularly valuable insights that I’ve been able to discuss with my respective teams. I’d also like to apologise for the areas that didn’t meet your expectations. Sincerely, Bradley Conder General Manager

Great location and excellent service.

Customer review rating 5.0/5

Anonymous Solo - 07/01/2022 Confirmed reviews ALL

From reception to breakfast in the mornings, the staff were happy and positive. Always happy to help and made my stay quite enjoyable!

Dear Cici Hearing we have helpful and friendly staff is the best compliment I can receive as a general manager, thank you and rest assure I will pass the comments along Safe travels and we hope to see you again soon Sincerely, Bradley Conder General Manager

It was nice

Customer review rating 4.0/5

Blair W. Families - 07/01/2022 Confirmed reviews ALL

A nice, welcoming hotel in the heart of the CBD. Location was excellent

Hello Blair We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. Safe travels and we hope to see you again soon Sincerely, Bradley Conder General Manager

Well Located

Customer review rating 4.0/5

Lupeti F. Families - 07/01/2022 Confirmed reviews ALL

My family and I enjoyed our stay at the Hotel. The location was a bonus as it was close to everything. The breakfast buffet was awesome and my children enjoyed it.

Dear Lupeti We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Sorry to hear you had to go out for food one night. Ill look in to the reason for that... It shouldn't have been the case Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bradley Conder General Manager

Central location and great customer service

Customer review rating 4.0/5

Pjf Couples - 05/01/2022 Confirmed reviews ALL

Excellent shower + very quiet + great blackout curtains + very comfortable bed + self parking outside hotel at $15 per day.

Dear Pam We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. Safe travels and we hope to see you again soon Sincerely, Bradley Conder General Manager

Wonderful Property

TripAdvisor rating 5.0/5

MacNZ2014 29/10/2021 TripAdvisor review

Stayed for 4 nights. This time with no vehicle. Thus hotel is so centrally located we didn’t need wheels. Everything so close including restaurants. Tram stops pretty much outside. The rooms was super clean and restaurant offered a good selection. Breakfast was superb.Thank you so much we will be back!

Hello MacNZ2014 Thank you so much for the kind words. The most credible form of advertising comes straight from the people we know and trust so a recommendation to your friends and family is a great compliment. Thank you

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