Novotel Christchurch Cathedral Square Hotel 4 stars

Name: Novotel Christchurch Cathedral Square
Address: CHRISTCHURCH, 8011, NEW ZEALAND
Telephone: (+64)3/3722111
Rating: 4.3

Customer review rating 4.3/5 8,492 reviews

ALLSAFE approved hotel

See on a map

+ 25 Services

Best price guarantee

How it works?

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I cannot take advantage of the Members' rate

Novotel Christchurch Cathedral Square Hotel

Hotel that makes every moment matter

Make yourself at home in the modern newly built city-centre hotel Novotel Christchurch Cathedral Square. Your bright, modern room gives you the space you need to work or relax - executive rooms have stunning views of the Southern Alps. With a stylish restaurant offering buffet breakfasts and à la carte meals, you can enjoy fresh local produce at Novotel.

Just 20-minutes from the airport and centrally located adjacent to the iconic inner-city square, Novotel Christchurch Cathedral Square is an ideal base for those visiting New Zealand's 'Garden City' for business or pleasure. Neighbouring by the award winning designed Central Library you'll be within easy walking distance of recently built iconic city attractions. Stroll through modern laneways, shop in the new shopping precincts and visit the popular Riverside Market

Hotel extras

Comfortable, contemporary bar open till late
Modern, fully-equipped fitness centre
Large ergonomic work area, LCD TV, pay movies
Choice of flexible rooms for effective events
20 minutes' drive from the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel (Paying)
- High-speed Internet (Paying)
- WIFI in the communal areasWIFI access in the lobby and restaurant is complimentary for 1 hour per day, per device.
- WIFI in your room (Paying)
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Private indoor parking (Paying)
- Public outdoor parking (Paying)
- Valet parkingCHARGES APPLY: $35 PER CAR PER DAY
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
CHRISTCHURCH INTL. AIRPORTPaying
Languages spoken at the hotel
- Chinese Mandarin
- German
- English
- Japanese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying)Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Dry cleaning / Ironing
Currency exchange
Porter
Concierge

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

Fitness centre
Babysitting on requestPaying
Other sports activitiesPaying
- Bicycles rental (Paying)(Nearby)
- Billiards/Snooker (Paying)(Nearby)

5 meeting room(s)
Web Corner on a Mac
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011
christchurch
new zealand

Tel: +6433722111

Fax: (+64)3/3722112

Contact email :

Check-in from 14h00

Check out up to 11h00

By plane
CHRISTCHURCH INTL. AIRPORT At 11.5km / 7.15 miles - Shuttle paying

GPS :-43.530636, 172.637298

Our accommodation(s)

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Executive Suite with 1 king bed

Max. number of persons: 3
Area: From 39 m² / 420 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Suite

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Lunch

06:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

14:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE SQUARE BAR

Enjoy a relaxed drink in contemporary surroundings at Square Bar. This inviting lounge bar is ideal for after work meetings and casual drinks.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 116 m²
Maximum capacity: 130 people
Maximum banquet capacity: 90 people

Find out more

This hotel has got better

David C 14/10/2020 TripAdvisor review

We often stay at the Novotel but our last time was a bit underwhelming. However this stay the hotel had regained its mojo. Front counter staff were good but the restaurant had improved vastly with The food being delicious and of good sized portions. The maître de over the weekend was brilliant.

Good location great staff.

Graham M. Couples - 13/10/2020 Confirmed reviews ALL

Very comfortable but the 13th floor was noisy with the ventilation/aircon. machinery on the roof above. I'm sure that this could be fixed with better mountings for the equipment.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. Your feedback regarding the aircon has been noted and passed onto the team to further investigate. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Great location clean rooms lovely staff

Megan H. Friends - 13/10/2020 Confirmed reviews ALL

Very happy with our stay. Hotel very central and staff friendly and helpful. Room was clean and tidy with nice linen. Only strange thing was bathroom set up with sink in living area very cramped area.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Great stay

Rich Families - 13/10/2020 Confirmed reviews ALL

Great room, view and breakfast!

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests enjoyed their stay. We do thank you for your support of our hotel and look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Good service

Allan Families - 13/10/2020 Confirmed reviews ALL

Looked after very well.

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. Thank you again for sharing your feedback, we look forward to welcoming you back to Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

convenient location

D S. Business - 12/10/2020 Confirmed reviews ALL

There was no information either at check in or in the room regarding breakfast

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. At Novotel, we strive to provide a superior service experience for every customer and we are disappointed to hear that general hotel information was not shared with you. Your feedback has been noted and is currently being followed up with the team. We appreciate your sharing your feedback, and do hope to see you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Great location and pleasant room.

Erik Couples - 12/10/2020 Confirmed reviews ALL

Good check-in and check-out. Helpful and friendly staff. Restaurant had good food and ambience but wait staff seemed to be pressured and inexperienced without support. Detracted from the stay.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to see that you enjoyed your stay and were well looked after by the team. Your feedback regarding staff training has been noted and passed onto the team to follow up. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Good location

Sarah B. Couples - 12/10/2020 Confirmed reviews ALL

Staff were great and friendly

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We do thank you for your support of our hotel and look forward to seeing you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Great Location

Anonymous Couples - 11/10/2020 Confirmed reviews ALL

Great location in central city, very comfortable bed and friendly service from all staff.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. We do hope to welcome you back to the garden city in the near future. Kind regards, Sonal Thakur Assistant Manager

Great Location by the Cathedral

Dianne G. Families - 11/10/2020 Confirmed reviews ALL

Service staff at reception was very friendly and they checked that we had everything we needed. The complimentary drinks were just what we wanted

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. Thank you again for taking the time to share on your experience, we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Anonymous Families - 11/10/2020 Confirmed reviews ALL

Couldn't check in till nearly 5 pm? Went to the bar on the second day and no staff present for 40 minutes. The entire experience was only ok.

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your recent stay experience. We are sorry that your experience did not meet your expectations; please do accept our apologies. At Novotel, we strive to provide a superior service experience for every customer and we are disappointed to hear on this occasion we have obviously fallen short. Please rest assured your feedback has been passed onto the team and follow up is underway. We appreciate you sharing your concerns, and do hope to have an opportunity to better serve you in the future. Kind regards, Sonal Thakur Assistant Manager

Great Hotel Upgrade

Wayne V. Solo - 11/10/2020 Confirmed reviews ALL

My stay at an Accor hotel in my home town for one night is an annual event while my carpets are professionally cleaned. On this occasion I was upgraded to the Novotel because my usual hotel was affected by covid-19. The hotel is right in the heart of Christchurch and very accessible by public transport. From arrival to checkout, everything was most enjoyable. A friend joined me for dinner and commented on the atmosphere in the restaurant, which along with the dinner itself, was excellent. I can also confirm that if your room is adjacent to the elevator shaft, you won't hear anything. The hotel was quiet and peaceful. The third Novotel in 12 months (incl Gold Coast and Parramatta) that I have stayed in. All gave great service.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Sonal Thakur Assistant Manager

Extremely good location and very pleasant helpful staff

Sally Families - 11/10/2020 Confirmed reviews ALL

We travelled from the Bay of Plenty to visit family and very very specially to attend the Michael Houstoun concert at the Town Hall.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Sonal Thakur Assistant Manager

So So

34candy Business - 11/10/2020 TripAdvisor review

The service was good, once we got there. The Novatel is in a corner across from the Cathedral and was impossible to find. There was no parking but for valet. The room wasn't horrible but it was hardly a "suite" and not worth $507.00 per night. It had a big balcony. That's about it.

Nice rooms, good location

Jo B. Business - 10/10/2020 Confirmed reviews ALL

Only a one night stay. Appreciated the friendly front desk staff. Immensely comfortable bed!

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. I am happy to read you had a comfortable stay with us. Thank you again for taking the time to share on your experience, we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Disappointing stay.

Sandon I. Business - 10/10/2020 Confirmed reviews ALL

Poor stay. Disappointed with everything, from food, sleep, atmosphere, quality of furnishing, bad In room design. Low quality Amenities.

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch. We are sorry that your experience did not meet your expectations; please do accept our apologies. At Novotel, we strive to provide a superior service experience for every customer and we are disappointed to hear that on this occasion we have obviously fallen short. Rest assured your concerns raised have been passed onto the team to investigate and follow up internally. We appreciate you sharing your feedback, and it is our hope that we have the opportunity to better serve you in the future. Kind regards, Sonal Thakur Assistant Manager

Lovely room, great service, friendly helpful staff and great location

Dulcie L. Couples - 09/10/2020 Confirmed reviews ALL

We had a lovely stay at the Novotel Christchurch. The room was very comfortable with a great view. We had a rental car which was no problem to park as the hotel reception staff looked after it-we were impressed we could just hand the keys in and they took care of it at no extra charge.

Greetings from Novotel Christchurch! We very much appreciate you taking the time to reflect on your recent stay in Novotel Christchurch. I am thrilled to read that you enjoyed the rooms and your stay has exceeded your expectations. We do hope to welcome you back to the garden city in the near future. Kind regards, Sonal Thakur Assistant Manager

Welcoming conveniently located premises

Nancy Couples - 08/10/2020 Confirmed reviews ALL

We had a nice stay at the Novotel Cathedral Square. The staff are very welcoming when you arrive, nothing is too much trouble for them. The cleaners seem to be very busy but did a great job and were very approachable. The European lady who appeared to run the breakfast sessions was extremely nice and efficient, as was the man from Japan who made our coffee every morning. Parking was great and our car arrived promptly when we needed it. Overall it was a very pleasing experience. I did not mention the super king bed! What a treat.

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. I will be certain to pass on your kind words to the team. Thank you again for taking the time to share on your experience, we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Sonal Thakur Assistant Manager

Great location, nice breakfast, room dissappointing

Rob W. Couples - 08/10/2020 Confirmed reviews ALL

Our room smelled terrible, like damp, musty, mildew. We had broken glass in our sink and rubbish left on the floor. Very disappointing for $220!

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch. We are sorry that your experience did not meet your expectations; please do accept our apologies. At Novotel, we strive to provide a superior service experience for every customer and we are disappointed to hear that on this occasion we have obviously fallen short. Rest assured your concerns raised regarding the room have been passed onto the team to investigate and follow up internally. We appreciate you sharing your feedback, and it is our hope that we have the opportunity to better serve you in the future. Kind regards, Sonal Thakur Assistant Manager

great stay

Bill E. Families - 08/10/2020 Confirmed reviews ALL

everyone was helpful and pleasant

Greetings from Novotel Christchurch! We very much appreciate you taking the time to reflect on your recent stay in Novotel Christchurch. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. I will be certain to pass on your kind words to the team. We do hope to welcome you back to the garden city in the near future. Kind regards, Sonal Thakur Assistant Manager

Our most recent 20 reviews

In partnership with TripAdvisor