Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.4/5 2,738 reviews

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Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,738 reviews

TripAdvisor Rating  4.0/5  1,486 reviews

Certificate of excellence 2023

Unfortunately our normal room upgrade as a Platinum member was not available.

Customer review rating 4.0/5

Walter S. Couples - Confirmed reviews ALL

We have stayed at this property numerous times and find its offering very suitable. It is well located.

Kia Ora Walter, Thank you for your loyalty to Novotel Christchurch Cathedral Square. We regret the unavailability of the room upgrade on your recent visit. We are delighted to hear that you find our hotel's location and offerings suitable. Best Regards, Joshua Wade Guest Services Manager

Right on the spot!

Customer review rating 5.0/5

Ehsan U. Families - Confirmed reviews ALL

Well located close to everything yet quite and comfortable. Nice family area with young kids. Good breakfast buffet.

Kia Ora Ehsan, Thank you for your positive review! We are delighted that you found our hotel conveniently located and comfortable. We are glad you enjoyed our breakfast buffet and family-friendly environment. Best Regards, Joshua Wade Guest Services Manager

Comfortable central city location

Customer review rating 4.5/5

Daniel Couples - Confirmed reviews ALL

We had a great long weekend based at the Novotel with many entertainment, dining and cultural options within easy walking distance. As a Gold ALL member I was fortunate to be upgraded to a wonderful room with amazing views over the city to the mountains, staff were friendly and helpful, and we enjoyed staying at this hotel.

Kia Ora Daniel, Thank you for choosing Novotel Christchurch Cathedral Square for your recent stay. We are delighted to hear that you enjoyed our central location and the amenities nearby. It was a pleasure to host you as a valued Gold ALL member, and we are glad you appreciated the room upgrade and the stunning views. Our team is committed to providing friendly and helpful service to all our guests. We look forward to welcoming you back for another enjoyable stay. Best Regards, Joshua Wade Guest Services Manager

Outstanding stay.

Customer review rating 5.0/5

Shane C. Solo - Confirmed reviews ALL

Welcomed on arrival and informed of an upgraded room with complimentary mini bar. Room tided daily. Novotel team members extremely helpful and friendly.

Kia Ora Shane, Thank you for your positive review! We are delighted to hear that you had an outstanding stay with us. It's great to know that you enjoyed the upgraded room and our friendly team members. We look forward to welcoming you back soon. Best Regards, Joshua Wade Guest Services Manager

Good location & friendly team

Customer review rating 3.5/5

Anna Business - Confirmed reviews ALL

I visited for work and found the location to be very good, quite central and the hotel has all the basic requirements in terms of restaurant and gym facilities. The team are very friendly, particularly front desk and breakfast team - there is very good customer service here which makes a huge difference to guest experience.

Kia Ora Anna, Thank you for sharing your feedback. We are delighted to hear that you found our location convenient and our team friendly. Providing excellent customer service is our top priority, and we are glad to hear that you experienced this during your stay. We hope to welcome you back soon for another great stay. Best Regards, Joshua Wade Guest Services Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 860 reviews 9.1/10 Location
  • 1,161 reviews 7.2/10 Room
  • 1,288 reviews 9.4/10 Service
  • 15 reviews 7.1/10 WiFi
  • 368 reviews 7.8/10 Cleanliness
  • 334 reviews 7.3/10 Food
  • 293 reviews 7.7/10 Breakfast
  • 178 reviews 5.5/10 Value

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