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Novotel Christchurch Cathedral Square Hotel 4 stars

TripAdvisor rating 4.0/5 1,285 reviews
Novotel Christchurch Cathedral Square
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+ 25 Services
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Room 1

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Children's age

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Hotel extras

  • Comfortable, contemporary bar open till late

  • Modern, fully-equipped fitness centre

  • Large ergonomic work area, LCD TV, pay movies

  • Choice of flexible rooms for effective events

  • 20 minutes' drive from the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CHRISTCHURCH INTL. AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Other sports activities
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011
christchurch
new zealand

Tel: +6433722111

Fax: (+64)3/3722112

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    CHRISTCHURCH INTL. AIRPORT At 11.5km / 7.15 miles - Shuttle paying

GPS :-43.530636, 172.637298

Our accommodations

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Executive Suite with 1 king bed

  • Max. number of persons: 3
  • Area: From 39m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with a King bed

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive room with a King bed

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive room with 2 double beds

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Lunch

06:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE BAR

Photo non contractuelle / Strictly non binding

Enjoy a relaxed drink in contemporary surroundings at Square Bar. This inviting lounge bar is ideal for after work meetings and casual drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 116 m²

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,624 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,285 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Location, Child friendly and Excellent staff

TripAdvisor rating 4.0/5

jlamba78 21/01/2020 TripAdvisor review

The location of the hotel is in the centre of the city. The entire staff was excellent including from the early morning till late night concierge. Special thanks to Kush who was nothing less than great.

Customer review rating 4.3/5

Christine S. Families - 16/01/2020 Confirmed reviews ALL

Great. Busy at check in with lots of guest arriving at the same time but we were well looked after. Thank you

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. It is always a pleasure to receive positive feedback and to hear that our guests have been well looked after. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Tired room at a high price

TripAdvisor rating 4.0/5

imperialstamps Friends getaway - 16/01/2020 TripAdvisor review

My first visit to Christchurch since the earthquake ,the hotel is ideally central, alas my room had issues with stains on the floor, carpet in need of a good clean with some hairs found on the toilet and vanity .I paid a high price for this room despite being an Accor member ,the second time my hotel visit with Accor has resulted in stained carpet and issues. Service was good ,but did i feel valued?

Hello imperialstamps I appreciate your sharing your thoughts, it is my hope that you will give us the opportunity to better redeem ourselves in the near future. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back
Customer review rating 4.3/5

Anonymous Families - 15/01/2020 Confirmed reviews ALL

Comfortable, clean room with lovely view. Polite, friendly and efficient staff.

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. We are pleased to hear that you had a comfortable stay and were well looked after by the team. Once again, we do apologise regarding the incident in the restaurant with your daughter, the team have completed an investigation following this to ensure similar events are not replicated. Thank you again for sharing your experience, and we hope to see you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Happy with the stay

Customer review rating 4.3/5

Anonymous Families - 15/01/2020 Confirmed reviews ALL

Room is nice but parking is the problem. No parking space available after 4PM. Also limited choices in the restaurant.

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. We are pleased to hear that you had an enjoyable stay. Your concerns regarding parking and restaurant offerings have been noted and passed onto the team. Novotel does offer two parking options, however, like majority of CBD hotels unfortunately, does not have enough available spaces per hotel room. Thank you again for sharing your experience, and we hope to see you back again in the near future. Kind regards, Brooke Sumner Front Office manager

Fabulous, the staff could not have been more friendly and helpful and the room was lovely

Customer review rating 4.3/5

Kerry J. Families - 15/01/2020 Confirmed reviews ALL

Excellent

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are pleased to hear that you have enjoyed your stay and been well looked after by the team. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Great service, tidy room, good value.

Customer review rating 4.3/5

Allan Couples - 14/01/2020 Confirmed reviews ALL

The S. were very helpful and the room was clean and well presented. we enjoyed our stay and would recommend.

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Location excellent for everything city centre, enjoy the hotel but avoid the retaurant.

TripAdvisor rating 4.0/5

GeoffDee1 Solo travel - 14/01/2020 TripAdvisor review

This property is ideally situated in the city centre, adjacent to the shattered cathedral that provides a persisting reminder of the devastation caused by the earthquake. The room was comfortable with good quality sheets and towels and the staff diligent and friendly. The only real downside was the restaurant - no one visible at the egg station for the breakfast buffet most days and tinned fruit (Really! In a country overflowing with the best of fresh produce...…) . Dinner was also very disappointing, with the taste and texture suggesting too much use of the microwave.

Hello GeoffDee1 Thank you for taking the time to write a review of Novotel Christchurch Cathedral Square. You have provided some particularly valuable insights that I’ve been able to discuss with my respective teams. I’d like to apologise for the F&B offering that didn’t meet your expectations. We hope to see you back again soon

Great location, clean

Customer review rating 4.3/5

T. Families - 13/01/2020 Confirmed reviews ALL

Lovely. Great breakfast and clean rooms

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to see that our guests have enjoyed their stay. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

First class Hotel, first class stay

Customer review rating 4.3/5

Stephen L. Couples - 13/01/2020 Confirmed reviews ALL

Perfect, hotel, restaurant and especially the staff were first class, very comfortable hotel and room was brilliant very comfortable. Would definitely recommend and stay again, great location in the middle Christchurch, lots of parking and great shops in christchurch

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your stay with us. We are delighted to receive your feedback and to hear that you had an enjoyable stay. We will be certain to pass on your kind words to the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Me

Customer review rating 4.3/5

Dennis C. Couples - 13/01/2020 Confirmed reviews ALL

Pleasant stay

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. We are pleased to hear that you had an enjoyable stay and were well looked after by the team. We do hope to welcome you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

wonderful accommodation, wonderful food amazing friendly and helpful staff

Customer review rating 4.3/5

Rod M. Couples - 13/01/2020 Confirmed reviews ALL

Everything was superb, but the main thing we noticed was how friendly and helpful all the staff were. we had been sick for 6 days so we booked in a day earlier, it was nice to relax in a clean room, comfortable bed and have a 24hr. movie package with a great selection. Again though the staff, check in, restaurant staff, movie fix it man and the cleaner who thanked us for staying with Novotel and giving best wishes for our flights home. Your staff are worth their weight in gold

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are delighted to receive your feedback and to see that you enjoyed your stay despite falling ill and were well looked after by the team. We do hope you are feeling better now and trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

very comfortable stay

Customer review rating 4.3/5

Anonymous Solo - 13/01/2020 Confirmed reviews ALL

my room was very clean and comfortable. it was large enough to stay for three nights. facilities in the room were also clean and easy to use.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you had a comfortable stay with us. We do look forward to welcoming you back to Christchurch in the near future. Kind regards, Brooke Sumner Front Office Manager

Enjoyed our stay

Customer review rating 4.3/5

Jen K. Couples - 12/01/2020 Confirmed reviews ALL

Comfortable and great location

Greetings from Novotel Christchurch! Thank you for taking the time to provide feedback on your recent stay experience with us. We are pleased to hear that you had a comfortable and enjoyable stay with us. Our central city location certainly does provide close proximity to all nearby must see attractions Christchurch has on offer. Thank you again, for reflecting on you stay with us, we do hope to welcome you back to Christchurch in the near future. Kind regards, Brooke Sumner Front Office Manager

Great Return to Christchurch

Customer review rating 4.3/5

Maureen S. Friends - 12/01/2020 Confirmed reviews ALL

It has been about 20 years since our last stay in the Cathedral Square in Christchurch. Novotel is very smart, well appointed and staff attentive to our needs. Thanks heaps, we will definitely be back.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests enjoyed their time with us. We will be certain to pass on your great feedback to the team. Thank you again for sharing your experience, and we trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Nice experience in Christchurch

Customer review rating 4.3/5

Eija Couples - 12/01/2020 Confirmed reviews ALL

We were really satisfied with our stay

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

great 2 day stay

Customer review rating 4.3/5

Lucy Families - 12/01/2020 Confirmed reviews ALL

A nice clean room. Easy access to the town centre Polite and friendly staff

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. It is always a pleasure to receive positive feedback and to hear that our guests have had an enjoyable stay. Our central city location certainly does provide close proximity to all that Christchurch has on offer. Thank you again for choosing Novotel Christchurch and we trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

wonderful

TripAdvisor rating 4.0/5

r0dm15 Couples - 12/01/2020 TripAdvisor review

We had a wonderful 2 days in Novotel Christchurch. We booked in a day early as we had been sick for the last 6 days. It was wonderful to be surrounded by some lovely and helpful people, checking in (concierge) the restaurant staff on 2 nights, the food was superb, the fix it man who got our movies going and the cleaner who thanked us for staying & best wishes for the flight home. Stay again anytime.

Hello r0dm15 What an amazing review. Hearing we have helpful and friendly staff is the best compliment I can receive as a general manager. We hope to see you back again soon

Would not stay again

Customer review rating 4.3/5

Colin &. D. P. Couples - 11/01/2020 Confirmed reviews ALL

The room was fine but no free Wifi no TV only films to buy.No one offering advice as to where to visit. Just felt they wanted to get money out of us for everything.

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer and it appears on this occasion we have fallen short. I can confirm we do offer over 30 free channels on our TV system and wifi is complimentary in the lobby and restaurant or as an Accor Hotels member. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Brooke Sumner Front Office Manager

Average

TripAdvisor rating 4.0/5

Shane P Couples - 11/01/2020 TripAdvisor review

Expensive with additional fees for wifi and parking. Room still had previous guests items in fridge (most of mini bar was also frozen). Otherwise central location and quiet overnight. Comfortable beds.

Hello guestE5965ZS Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. You have provided some particularly valuable insights that I’ve been able to discuss with my team Just so you know for next time we do offer free wifi for our members. You can sign up instantly at any accor hotel and it doesn’t cost a cent. This is the same standard set across all accor hotels in Australian and New Zealand.
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