Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,867 reviews

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Novotel Christchurch Cathedral Square - Image 1
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52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,867 reviews

TripAdvisor Rating  4.1/5  1,534 reviews

Certificate of excellence 2025

Good location but in need of a refresh.

TripAdvisor rating 3.0/5

CDB404 TripAdvisor review

We stayed in a suite which is really in need of an upgrade. No walk in shower, bizarre bathroom arrangement with small sink sort of in the bedroom. Staff on reception were helpful and we were grateful for the early check in. Last time in Christchurch we stayed in a suite at the Sudima which although the location wasn’t as good the accommodation was far superior to the Novotel. Next time we will be back at the Sudima.

Customer review rating 5.0/5

Jane W. Couples - Confirmed reviews ALL

Lovely comfortable room.

Kia Ora Jane, Thank you so much for your wonderful review and perfect scores across the board. We’re absolutely delighted to hear that you enjoyed a lovely, comfortable stay and appreciated our location, room, and overall experience. It’s especially rewarding to know that our team, cleanliness, check-in, and sustainability efforts all met your expectations. Your kind feedback is incredibly motivating for our staff and will certainly be shared with them. Thank you as well for your loyalty as an ALL Classic member and for recommending us so highly. We truly value your support and would love to welcome you back again soon for another memorable stay. Warm regards, Joshua Guest Services Manager

Customer review rating 4.0/5

Fonseca N. Business - Confirmed reviews ALL

Enjoyed my stay and would recommend.

Dear N., Thank you very much for taking the time to share such detailed feedback about your stay with us. We’re delighted to hear that you enjoyed our great location, welcoming atmosphere, and the friendliness of our team. It’s especially pleasing to know you would recommend us and that your overall experience met your expectations. We truly appreciate your kind comments about our staff, check-out experience, WiFi, and breakfast selection — your recognition means a lot to the team and will certainly be shared with them. At the same time, we sincerely apologise for the cleanliness oversights you encountered in your room. This is certainly not the standard we aim to deliver, and your feedback has been shared with our housekeeping team to ensure greater attention to detail moving forward. Thank you as well for your continued loyalty as an ALL Classic member. We value your support and hope to have the pleasure of welcoming you back on your next visit, whether for business or leisure. Warm regards, Joshua Guest Services Manager

Customer review rating 4.5/5

Paula J. Couples - Confirmed reviews ALL

A good, central location. Friendly and helpful staff. Clean and adequate facilities.

Highly recommended for a range of reasons

TripAdvisor rating 5.0/5

stavanger85 TripAdvisor review

I enjoyed my stay here. The location is fantastic. My Accor Diamond status was recognised which was great. I want to recognise the outstanding front desk staff member JC for amazing support and helpfulness, professionalism and efficiency. Daily room servicing was excellent. There are some nice options at the restaurant and bar. Although starting to get a little tired, this hotel is good value for what you get, clean, comfortable and convenient. I stayed here previously about two or three years ago and there seems to have been a marked improvement since then.

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Other web-users rate our hotel

  • 1,178 reviews 9.3/10 Location
  • 1,333 reviews 7.1/10 Room
  • 1,469 reviews 9.1/10 Service
  • 15 reviews 7.1/10 WiFi
  • 529 reviews 6.3/10 Comfort
  • 437 reviews 7.8/10 Cleanliness
  • 382 reviews 7.5/10 Food
  • 366 reviews 7.9/10 Breakfast

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