Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,871 reviews

Novotel Christchurch Cathedral Square - Image 1
Novotel Christchurch Cathedral Square - Image 2
Novotel Christchurch Cathedral Square - Image 3
Novotel Christchurch Cathedral Square - Image 4

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,871 reviews

TripAdvisor Rating  4.1/5  1,531 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Alexa M. Couples - Confirmed reviews ALL

Staff were lovely, cleaning lady very personable and location great vicinity if wishing to be in heart of the city. We parked a few blocks away to save on daily parking cost. Mural on building wall is incredible and public library next door is super great for kids entertainment and to appreciate architectural design.

Thank you so much, Alexa, for taking the time to share such a fantastic review 🌟 We’re absolutely delighted to hear that you enjoyed every aspect of your stay with us. Your kind words about our team truly mean a lot, and we’re especially pleased to hear your lovely feedback about our cleaning staff — I’ll be sure to pass this on as it will make their day. It’s wonderful that our central location suited you so well and that you were able to enjoy the mural and the public library next door. They really are special highlights of our city, and it’s great to know you appreciated both the cultural and architectural elements during your visit. Thank you also for your continued loyalty as a Gold ALL member and Accor Vacation Club member. Your perfect scores and recommendation are sincerely appreciated, and we’re so pleased we could deliver such a memorable stay. We truly hope to welcome you back again very soon. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

Customer review rating 4.5/5

Chloe B. Families - Confirmed reviews ALL

Very well located, comfortable rooms, buffet breakfast was excellent. Staff friendly and helpful

Thank you very much, Chloe, for taking the time to share your feedback with us. We’re delighted to hear that you and your family enjoyed your stay, particularly our central location, comfortable rooms, and our buffet breakfast — it’s wonderful to know these were highlights for you. Your kind comments about our friendly and helpful team are also greatly appreciated. Thank you for your constructive feedback regarding the WiFi speed. We appreciate you bringing this to our attention, as feedback like this helps us identify areas where we can continue to improve the guest experience. We truly value your recommendation and hope we’ll have the pleasure of welcoming you and your family back again in the future. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

Customer review rating 3.5/5

Sophia M. H. Business - Confirmed reviews ALL

Basic facilities Not a great selection of tea / coffee or drinking water options' Very clean The bed is comfortable

Dear Sophia, Thank you very much for sharing your feedback following your recent stay with us. We are pleased to hear that you found your room clean and comfortable, enjoyed our location, and appreciated the bed and the service from our team. We also appreciate your constructive suggestions regarding the tea and coffee selection and the possibility of a mini bar. Your comments are very helpful, and we will carefully consider them as we continue to enhance our guest experience. It was a pleasure having you stay with us, and we hope to welcome you back soon for an even more enjoyable visit. Warm regards, The Novotel Team

Customer review rating 5.0/5

James D. Business - Confirmed reviews ALL

Great and well-located facility, friendly and professional staff and overall excellent experience.

Dear James, Thank you very much for your wonderful feedback. We are delighted to hear that you had an excellent experience with us and enjoyed our convenient location, professional staff, and overall facilities. Your kind words about our team are greatly appreciated, and I will be sure to share them with everyone. It’s always rewarding to know that our efforts to provide a welcoming and comfortable stay are recognized by our guests. We truly value your recommendation and look forward to welcoming you back on your next visit. Warm regards, Joshua Guest Services Manager

Customer review rating 4.0/5

Gabrielle T. Couples - Confirmed reviews ALL

The pillows were a bit too high. Other than that it was great.

Dear Gabrielle, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our clean rooms, great location, and the friendly service from our team — especially the gentleman at check-in, who I will be sure to recognize. We also appreciate your feedback regarding the pillows. I completely understand how important a comfortable pillow is for a good night’s sleep, and we will explore providing more options for our guests. It was a pleasure having you stay with us, and we look forward to welcoming you back for another comfortable and enjoyable visit. Warm regards, Joshua Guest Services Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,178 reviews 9.3/10 Location
  • 1,333 reviews 7.1/10 Room
  • 1,469 reviews 9.1/10 Service
  • 15 reviews 7.1/10 WiFi
  • 529 reviews 6.3/10 Comfort
  • 437 reviews 7.8/10 Cleanliness
  • 382 reviews 7.5/10 Food
  • 366 reviews 7.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Christchurch