Novotel Christchurch Cathedral Square Hotel 4 stars

Customer review rating 4.3/5 7,744 reviews
Novotel Christchurch Cathedral Square
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+ 25 Services
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Room 1

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Hotel extras

  • Comfortable, contemporary bar open till late

  • Modern, fully-equipped fitness centre

  • Large ergonomic work area, LCD TV, pay movies

  • Choice of flexible rooms for effective events

  • 20 minutes' drive from the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CHRISTCHURCH INTL. AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Other sports activities
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011
christchurch
new zealand

Tel: +6433722111

Fax: (+64)3/3722112

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    CHRISTCHURCH INTL. AIRPORT At 11.5km / 7.15 miles - Shuttle paying

GPS :-43.530636, 172.637298

Our accommodations

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Executive Suite with 1 king bed

  • Max. number of persons: 3
  • Area: From 39
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Accessible room

Superior Room with a King bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive room with a King bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive room with 2 double beds

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Lunch

06:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE BAR

Photo non contractuelle / Strictly non binding

Enjoy a relaxed drink in contemporary surroundings at Square Bar. This inviting lounge bar is ideal for after work meetings and casual drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 116

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,744 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,296 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Love This Place

Customer review rating 4.3/5

Nickw Business - 17/02/2020 Confirmed reviews ALL

I had an amazing stay as usual. I love the customer service and attention, little extras to say thanks for my loyalty, friendly staff and modern, beautiful decor in the hotel.

Greetings from Novotel Christchurch! Thank you for taking the time to provide your excellent feedback. We are delighted to hear that you enjoyed your stay with us and were well looked after by the team. We will be certain to pass on your kind words and do look forward to welcoming you back to the hotel next month! Kind regards, Brooke Sumner Front Office Manager

Well Located

Customer review rating 4.3/5

Roger G. Couples - 16/02/2020 Confirmed reviews ALL

We had a spacious well-equipped room, with a comfortable bed

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests have had a comfortable stay. We do look forward to welcoming you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Friendly and helpful staff.

Customer review rating 4.3/5

Chris S. Families - 16/02/2020 Confirmed reviews ALL

When fitting out rooms in any new future hotel, please install basins in the shower/toilet rooms in addition to a small sink/basin in the main bedroom space, so that cleaning of teeth etc. activities can be kept separate from boiling jug etc.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on you recent stay with us. It is always a pleasure to hear that our guests enjoyed their stay and were well looked after by the team. Your feedback regarding bathroom configuration has been noted and whilst unique it does optimise the space we have available in the room. Thank you again for sharing your experience, and we do look forward to welcoming you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Great stay

Customer review rating 4.3/5

Karen R. Couples - 16/02/2020 Confirmed reviews ALL

The hotel is in a very convenient location and an easy walk to so many places. We had a meal in the restaurant on Sunday night which was absolutely beautiful, best meal my husband and i have had in a long time.

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We will be certain to pass on your compliments to the chef and his team regarding your dinner experience. Thank you for sharing your feedback and we do hope to see you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Well located central to everything

Customer review rating 4.3/5

Sue &. M. Couples - 16/02/2020 Confirmed reviews ALL

It was fine - good meals - nothing brilliant but friendly

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to see hear that you enjoyed your city central location which certainly does offer close proximity to all nearby must see attractions. We do hope to see you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

the hotel was in a convenient area of Christchurch which allowed my wife and i access to a number of places nearby

Customer review rating 4.3/5

Greg C. Couples - 16/02/2020 Confirmed reviews ALL

overall, we were extremely satisfied with the staff who made us very welcome. the restaurant of an evening was first class. i have two issues - one which i think you could fix quite easily- the towels for the bathroom were Kid's sized, not adults. we stayed in a suite 1301, and the shower was quite dangerous in the bath. my wife and i both nearly sipped getting out of the bath / shower. the rubber mat slipped from under me when getting out. i then needed to assist my wife out and despite that she nearly fell. not sure what you can do about it.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are pleased to hear that you enjoyed your stay and our city central location. Your feedback regarding the safety of the bath/shower has been noted and the team are currently investigating what measures can be put in place to minimise this risk. Thank you again for sharing your experience, and we do hope to see you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Clean and great location

Customer review rating 4.3/5

Sala Business - 16/02/2020 Confirmed reviews ALL

Would prefer a hotel with a pool

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are pleased to see that you enjoyed your stay and our city central location. We do hope to see you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Brilliant location in the heart of Christchurch

Customer review rating 4.3/5

Sue D. Couples - 16/02/2020 Confirmed reviews ALL

I was amazed when I looked our the window of my room. I knew it was Cathedral Square but didn’t expect such a great view. When the new conference centre is finished it will be wonderful. It is also sobering to see the devastation still remaining from the 2011 earthquake. The room was very comfortable and the staff friendly and helpful. Sunday breakfast was disappointing with nothing topped up n the buffet in the hour we were there. Monday was better provisioned.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. It is always a pleasure to receive positive feedback and to hear hat our guests had an enjoyable stay. Our central city location certainly does offer great views of Christchurch and the surrounding areas. Thank you again for sharing your experience, and we do look forward to seeing you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Attractive hotel in the heart of Christchurch

Customer review rating 4.3/5

B K. Couples - 15/02/2020 Confirmed reviews ALL

We enjoyed our stay the Christchurch Novotel. The foyer is bright and modern, the staff were friendly and the restaurant served delicious food. Our room was a good size with a comfortable king size bed. The bathroom was adequate with a good shower but no bathtub. The basin was outside the bathroom which was unusual but fine. My only complaint concerned the pillows, of which there were many but none of them comfortable. I woke every few hours and changed pillows but to no avail, they were all uncomfortable.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are pleased to hear that you enjoyed your stay and our hotel's central city location. We do apologise that you found the pillows uncomfortable and this caused disruption to your sleep. We do hope to see you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Location was great for walking.

Customer review rating 4.3/5

Jacqueline Friends - 15/02/2020 Confirmed reviews ALL

The only problem we encountered was the view from our room. Or should I say lack of it. We faced the wall of another building, quite close.

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. We are pleased to see that you enjoyed your stay and our city central location. Given the nature of being in a city centre environment unfortunately, we do have a handful of rooms with restricted views. Thank you again for sharing your experience, and we hope to see you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Great view. Noisy room

Customer review rating 4.3/5

Anonymous Couples - 15/02/2020 Confirmed reviews ALL

We were in too 1210 and it must have been close to the service lift as we had mechanic noise throughout the night. Most prominent between 3-5am!!! The walls shaking and vibrating due to the noise or the lift mechanism. If we’d been there longer than a couple of night it would have been an even bigger issue.

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. At Novotel, we strive to provide a superior service experience for every customer and we are disappointed to hear that your stay has fallen short. Your concerns regarding mechanical noise has been noted and is currently being investigated by the team. We appreciate your sharing your feedback, and it is our hope to see you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Central location with very good service

Customer review rating 4.3/5

Susan Families - 13/02/2020 Confirmed reviews ALL

Love the staff. Third visit would definitely choose to stay here while I’m in Christchurch.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to hear that our guests had an enjoyable stay and are well looked after by the team. We do look forward to seeing you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Well located to work and very central to get around the city from.

Customer review rating 4.3/5

Andrew Business - 13/02/2020 Confirmed reviews ALL

Great check-in service, room service and generally very friendly staff.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. It is always a pleasure to receive positive feedback and to hear that our guests enjoyed their stay with us. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Well located, modern, good staff

Customer review rating 4.3/5

Caroline L. Couples - 13/02/2020 Confirmed reviews ALL

Stayed one night and everything was very comfortable. Good room, good staff, good breakfast

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are delighted to receive your feedback and to hear that you had an enjoyable stay. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Centrally located

Customer review rating 4.3/5

Susan Couples - 13/02/2020 Confirmed reviews ALL

Lovely hotel with all facilities we needed. Staff very good. Pool was not up to much.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are pleased to hear that you enjoyed your stay and our city central location. We do hope to see you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Great stay car park very rough

Customer review rating 4.3/5

Alex M. Families - 11/02/2020 Confirmed reviews ALL

Great stay and very convenient having late check out. Couldn’t get coffee maker to work.

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. We are pleased to hear that you enjoyed your stay with us and do hope to see you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Well located. Great breakfasts. Timely cleans of our room each day. The concierge extremely helpful to ensure our hotel pickup times were known

Customer review rating 4.3/5

Michelle H. Families - 11/02/2020 Confirmed reviews ALL

Very good

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to hear that our guests have had an enjoyable stay and been well looked after by the team. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

good stay with nice room

Customer review rating 4.3/5

M T. Business - 11/02/2020 Confirmed reviews ALL

Room was very nice with plenty of space and allocated on the top floor was fantastic view. Range of selection for dinner was very good and buffet breakfast covered everything required. Valet parking was good with car ready at time stated.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We do look forward to welcoming you back again in the near future. Kind regards, Brooke Sumner Front Office Manager

Well located , wonderful service , care and attention to detail , lovely room and excellent pillows and bed

Customer review rating 4.3/5

Helen G. Couples - 11/02/2020 Confirmed reviews ALL

Unable to fault - no time to check the Dining experience but imagine it would be very good . Next time!

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are delighted to receive your feedback and hear that you were well looked after. We will be certain to pass on your kind words to the tam. Thank you again for sharing your experience, and we do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Great location

Customer review rating 4.3/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Had a nice stay

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent travel to the garden city. It is always a pleasure to receive positive feedback and to hear that our guests had an enjoyable stay. Our central city location certainly does offer close proximity to all nearby must see attractions Christchurch has on offer. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager
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