Novotel Christchurch Cathedral Square Hotel 4 stars

Customer review rating 4.3/5 8,002 reviews

Novotel Christchurch Cathedral Square
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+ 25 Services
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Room 1

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Hotel extras

  • Comfortable, contemporary bar open till late

  • Modern, fully-equipped fitness centre

  • Large ergonomic work area, LCD TV, pay movies

  • Choice of flexible rooms for effective events

  • 20 minutes' drive from the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CHRISTCHURCH INTL. AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
  • Other sports activitiesPaying
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011
christchurch
new zealand

Tel: +6433722111

Fax: (+64)3/3722112

Check-in from 14h00

Check out up to 11h00

  • By plane

    CHRISTCHURCH INTL. AIRPORT At 11.5km / 7.15 miles - Shuttle paying

GPS :-43.530636, 172.637298

Our accommodations

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Executive Suite with 1 king bed

  • Max. number of persons: 3
  • Area: From 39 / 420 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Suite

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Menu (PDF)

Lunch

06:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE BAR

Non contractual photo

Enjoy a relaxed drink in contemporary surroundings at Square Bar. This inviting lounge bar is ideal for after work meetings and casual drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 116

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,002 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,315 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Stay

Customer review rating 4.3/5

Anonymous Couples - 07/07/2020 Confirmed reviews ALL

What a wonderful Hotel in Central Christchurch! Clearly Post Lockdown things are yet to return to full normal, but everything was as it should be in this beautiful place!

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. It is always a pleasure to receive positive feedback and to hear that our guests had an enjoyable stay. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Well located, very clean and quiet

Customer review rating 4.3/5

Megan Solo - 07/07/2020 Confirmed reviews ALL

Overall excellent value for money

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to see that you enjoyed your stay and were well looked after by the team. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Comfortable

Customer review rating 4.3/5

Rob Couples - 07/07/2020 Confirmed reviews ALL

Affordable, comfortable, excellent food and welcoming staff.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to see that you had a comfortable stay and were well looked after by our team. We do hope to welcome you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Good and Bad

TripAdvisor rating 4.0/5

garlic0 Business - 07/07/2020 TripAdvisor review

everything was outstanding, Staff very friendly.. But food on the Friday night was bad had to wait for a hr for food and when it did turn up very disappointing, we would will here stay again but it will take a bit to get us to eat here again

Comfort and relaxation

Customer review rating 4.3/5

Andrew G. Couples - 06/07/2020 Confirmed reviews ALL

From our very smooth check-in to our departure the following day we had a most comfortable and relaxed stay. The room had a god view back over the city to the Port Hills. Guest amenities in the room were sufficient and varied. The bed and pillows were of crisp linen and comfortable. We took advantage of the bar area to have a drink before going out for dinner. All our communication with the staff we encountered, from chambermaids to bartenders was pleasant, friendly and welcoming.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests had a comfortable stay. We do trust your next stay will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Happy

Customer review rating 4.3/5

David P. Business - 06/07/2020 Confirmed reviews ALL

Two nights

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer and it appears on this occasion we have fallen short. Your feedback regarding breakfast has been noted and whilst we understand buffet breakfast is often a Novotel standard, given the current circumstances this has temporarily been removed from our offering for health and safety. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Brooke Jolly Front Office Manager

Top Service - Great Location!

Customer review rating 4.3/5

Lilian C. Families - 06/07/2020 Confirmed reviews ALL

Arrived early to drop our bags - and were allowed an early check in to a great room on the top floor. Amazing view over the city to the distant laps. Nespresso was really appreciated and a short stroll everywhere. Top spot for exploring the revitalized inner city precinct - and the kids loved the Margaret Mahy playground virtually a couple of minutes away. Very comfy room amenities, and parking quite reasonable. We'd stay again in a heartbeat. Finally, the staff we dealt with around the hotel were super friendly and welcoming!

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are delighted to hear that you enjoyed your stay and were well looked after by the team. Our central city location certainly does offer close proximity to all nearby must see attractions Christchurch has on offer. Thank you again for sharing your experience, and we do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Central Christchurch Property

Customer review rating 4.3/5

Iain A. Business - 06/07/2020 Confirmed reviews ALL

Great welcome. Pre booked room with northern view. Good sized room. Clean and comfortable. Great central city location right in Cathedral Square

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are delighted to hear that you enjoyed your stay and have been well looked after by the team. Our central city location certainly does offer great proximity to all nearby must see attractions Christchurch has on offer. Thank you again for sharing your experience, and we do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Great location and good service

Customer review rating 4.3/5

Russell W. Couples - 03/07/2020 Confirmed reviews ALL

Great location and good service

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. Our central city location certainly does offer close proximity to all nearby must see attractions Christchurch has on offer. Thank you again for sharing your experience, and we do hope to see you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Husband loved the comfy bed.

Customer review rating 4.3/5

Marina Couples - 03/07/2020 Confirmed reviews ALL

Polite and helpful staff. Room clean and comfortable. Would stay again.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you had an enjoyable stay and were well looked after by the team. We do hope to see you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Room great and comfy bed

Customer review rating 4.3/5

Beth A. Couples - 02/07/2020 Confirmed reviews ALL

Restaurant understaffed, dinner and breakfast ridiculously long wait for both meals. Dinner was enjoyable and got free enters for long wait. Breakfast below par, worst breakfast we had in 2 weeks travelling down south. Needs updating potato cake inedible

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are disappointed to hear of your dining experience and do apologise for the delays that occurred. Your feedback has been passed onto the team who will further investigate. Thank you again for sharing your experience, and we do hope to see you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Well located

Customer review rating 4.3/5

Paula Families - 02/07/2020 Confirmed reviews ALL

Easy and convenient location, a little lack of staff about but understandable with Covid which made it hard to get hold of reception so left VM. House keeping should take note of guests as we were family of four but was lacking milk, and a towel. Other than that enjoyed our stay.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay with us and have noted your feedback regarding room amenities. We do hope to see you back again in the near future. Kind regards, Brooke Jolly Front Office Manager
Customer review rating 4.3/5

Robyn M. Couples - 02/07/2020 Confirmed reviews ALL

It was great to be back and the staff were warm and welcoming. Thank you for our welcome card and chocolate.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We were delighted to see you back at Novotel Christchurch and pleased to hear you had an enjoyable stay. We do trust your next stay will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Overnight business stay

Customer review rating 4.3/5

Keith R. Business - 02/07/2020 Confirmed reviews ALL

Check in was as efficient as ever. Kindly received an upgrade to the Executive floor. A little gift awaited my arrival. Nice bed, very comfortable! Had dinner on the night of my arrival - reduced menu but still very good quality. Cant wait till the old menu is back! Breakfast was a la carte rather than the usual buffet. I had the fruit bowl which was great. Checked out early via express check out. Overall a very nice stay. Novotel Cathedral Square is my favourite Christchurch hotel. Will definitely be back next time I am in Christchurch. Thank you.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are delighted to receive your feedback and to hear that you had an enjoyable stay. We will be certain to pass on your feedback to the team and do hope to see you again soon in the near future! Kind regards, Brooke Jolly Front Office Manager
Customer review rating 4.3/5

Phillip E. Friends - 01/07/2020 Confirmed reviews ALL

Major stuff up with our bill. We were wanting to get away early and were called back. Selection of beer at bar terrible. No quality beers.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We do apologise that you experienced some errors with your account. It is noted the incorrect room number was provided on check hence unfortunately, some delays resulted. The team are now ensuring they are matching guest name to room number prior to settling of accounts. Thank you again for sharing your experience, and we hope to see you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Great stay

Customer review rating 4.3/5

Graham Couples - 01/07/2020 Confirmed reviews ALL

Very helpful and friendly during this ex covid stage

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We do hope to see you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Good stay - well located

Customer review rating 4.3/5

Mario B. Couples - 30/06/2020 Confirmed reviews ALL

Staff were fabulous and friendly

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests had an enjoyable stay. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Pleasant Stay

Customer review rating 4.3/5

Glenn Business - 29/06/2020 Confirmed reviews ALL

Great location and well presented accommodation. Friendly staff and comfortable rooms. The experience couldn't have been better.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We will be certain to pass on your kind words to the team and do trust your next stay visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Great location

Customer review rating 4.3/5

Paul Business - 29/06/2020 Confirmed reviews ALL

Enjoyed the central location and close proximity to the city shops

Greetings from Novotel Christchurch! Thank you for taking the time to provide feedback on your recent stay with us. We are pleased to see that you enjoyed your stay and our city centre location. We do hope to welcome you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Awesome service

Customer review rating 4.3/5

Dan Solo - 29/06/2020 Confirmed reviews ALL

Very nice and professional outfit.great staff,clean and well presented. Elite offering

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests have been well looked after. We will be certain to pass on your kind words to the team. Thank you again for sharing your experience, and we do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager
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