Novotel Christchurch Cathedral Square Hotel 4 stars

Customer review rating 4.3/5 7,907 reviews
Novotel Christchurch Cathedral Square
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+ 25 Services
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Room 1

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Hotel extras

  • Comfortable, contemporary bar open till late

  • Modern, fully-equipped fitness centre

  • Large ergonomic work area, LCD TV, pay movies

  • Choice of flexible rooms for effective events

  • 20 minutes' drive from the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CHRISTCHURCH INTL. AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Other sports activities
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011
christchurch
new zealand

Tel: +6433722111

Fax: (+64)3/3722112

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    CHRISTCHURCH INTL. AIRPORT At 11.5km / 7.15 miles - Shuttle paying

GPS :-43.530636, 172.637298

Our accommodations

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Executive Suite with 1 king bed

  • Max. number of persons: 3
  • Area: From 39
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Accessible room

Superior Room with a King bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive room with a King bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive room with 2 double beds

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Lunch

06:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE BAR

Photo non contractuelle / Strictly non binding

Enjoy a relaxed drink in contemporary surroundings at Square Bar. This inviting lounge bar is ideal for after work meetings and casual drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 116

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,907 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,312 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

I cancelled my stay due to international travellers not travelling

Customer review rating 4.3/5

Anonymous Business - 26/03/2020 Confirmed reviews ALL

We also booked Mercure Queenstown but cancelled and they have given us a credit against future stay if used before end of August I think. Are you offering the same?

Well looked after in difficult times

Customer review rating 4.3/5

Andrew W. Couples - 26/03/2020 Confirmed reviews ALL

We were originally only booked in for one night by because of the Corona virus lock down this was extended to 7 days. The staff were excellent during our extended stay making sure we had everything we needed and getting us checked out, taxi to the airport booked and a room at the Novotel in Auckland Airport booked within half an hour of us getting a flight home from Auckland confirmed.

Well located

Customer review rating 4.3/5

Gary W. Solo - 25/03/2020 Confirmed reviews ALL

The location is central. The room size reasonable. Small bathroom with the bathroom sink being separate to the bathroom. Bed comfortable with plenty of pillows.

Kia Ora from Novotel Christchurch, We very much appreciate your comments regarding your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian G Novotel Christchurch

Good overnight stay

Customer review rating 4.3/5

Anonymous Couples - 25/03/2020 Confirmed reviews ALL

Our room was large and comfortable. We enjoyed a continental breakfast which was good if somewhat pricy at NZ$26. There was nowhere nearby to eat in the evening so we had a pleasant meal in the hotel restaurant.

Kia Ora, Greetings from Novotel Christchurch. We very much appreciate your comments regarding your stay with us. We are glad to hear you enjoyed your meals at the restaurant during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Christchurch

Great Location

Customer review rating 4.3/5

Roger Couples - 25/03/2020 Confirmed reviews ALL

Situated in the back corner of the Square this hotel is very handy for visiting any of the sights around town (most within walking distance). It's charming facade sets the tone for your visit. It's also right next door to the new Library which is well worth a visit.

Greetings fom Novotel Christchurch, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian G. Novotel Christchurch

Great location

Customer review rating 4.3/5

Lynne Couples - 25/03/2020 Confirmed reviews ALL

We stayed for our wedding anniversary. We had a beautiful chocolate tasting platter waiting for us when we arrived. We loved it

Warm greetings from Novotel Christchurch Cathedral Square, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I am glad to hear you loved the chocloates! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian G Novotel Christchurch

Top Service

Customer review rating 4.3/5

Steve D. Couples - 25/03/2020 Confirmed reviews ALL

The service provided by all staff was extremely warm , friendly and efficient.

Kia Ora, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian G. Novotel Christchurch.

Very pleasant stay

Customer review rating 4.3/5

John Couples - 24/03/2020 Confirmed reviews ALL

Very friendly and helpful staff, being so central was a big advantage for us so walking to the central attractions was enjoyable. Good weather also helped! Lunch fish meal was a disappointment but breakfast was excellent .

Warm greetings from Novotel Christchurch Cathedral Square, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Thank you again for sharing your experience, the cocerns during your stay have been adress with each department. We hope to see you again soon. Sincerely, Novotel Christchurch

Comfortable and central

Customer review rating 4.3/5

Andrew Couples - 24/03/2020 Confirmed reviews ALL

One night only in very comfortable beds, if not a little too hot with the thick Duvets!

Greetings from Novotel Christchurch Cathedral Square, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian G. Novotel Christchurch.

Well located and comfortable

Customer review rating 4.3/5

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

The rooms were well appointed and comfortable. Check in/out staff were very courteous, helpful and efficient. The only down side of our stay was the very slow and generally not very good service in the restaurant on the Monday evening. The restaurant was not very busy, so I could see no excuse for the poor service. The meal itself was excellent.

Greetings from Novotel, We very much appreciate your comments regarding your stay here with us at Novotel Christchurch. It is always good to receive constructive feedback from our guest. We will share your comments with our team. We have also noted a few areas that we need to tidy up. This will ensure that our guest have a memorable stay, and leave feeling good that they have chosen Novotel. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Kind regards, The Novotel Team

Great stay

Customer review rating 4.3/5

Anonymous Families - 23/03/2020 Confirmed reviews ALL

The hotel was clean, staff very professional and helpful, the food was excellent, and the gym was wonderful .

Kia ora, Thank you for taking the time to tell us about your experience at the Novotel Christchurch. We are so thrilled that we tick all the boxes and your stay was memorable for all the right reasons. As you would appreciate it is the small things in life that make the biggest difference. In our industry this is no different as a welcoming smile can go along way to brighten someones day, along with a sincere farewell. We would also like to acknowledge the time taken in providing us with your critique. Thanks again for your thoughts and we do hope on your next stay we delivery in making you feel privileged and special. Kind regards The Novotel Team The Novotel Team

It was nice staff friendly

Customer review rating 4.3/5

Jim M. Couples - 22/03/2020 Confirmed reviews ALL

As above

Greetings from Novotel, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Team

Great comfy bed great location

Customer review rating 4.3/5

Susan C. Couples - 22/03/2020 Confirmed reviews ALL

Room was good size great city location

Greetings from Novotel, We very much appreciate your comments regarding your stay here with us at Novotel Christchurch. It is always good to receive constructive feedback from our guest. We will share your comments with our team. We have also noted a few areas that we need to tidy up. This will ensure that our guest have a memorable stay, and leave feeling good that they have chosen Novotel. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Kind regards, The Novotel Team

Best hotel

Customer review rating 4.3/5

Crestview Families - 21/03/2020 Confirmed reviews ALL

Stayed one night on an upper floor. Quiet, quiet quiet. Excellent staff in clouding the restaurant people. Love the new restaurant layout. Great food, well prepared.

Kia ora, Thank you for taking the time to tell us about your experience at the Novotel Christchurch. We are so thrilled that we tick all the boxes and your stay was memorable for all the right reasons. As you would appreciate it is the small things in life that make the biggest difference. In our industry this is no different as a welcoming smile can go along way to brighten someones day, along with a sincere farewell. We would also like to acknowledge the time taken in providing us with your critique. Thanks again for your thoughts and we do hope on your next stay we delivery in making you feel privileged and special. Kind regards The Novotel Team The Novotel Team

fantastic staff.

Customer review rating 4.3/5

Anne-marie K. Couples - 21/03/2020 Confirmed reviews ALL

It is difficult times with COVID 19 and we found staff to be very supportive of us. they went out of their way to be helpful and assisted us in any way they could. We found them friendly without being intrusive.

Greetings from Novotel, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience during these trying times. We hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Team
Customer review rating 4.3/5

Mick Couples - 21/03/2020 Confirmed reviews ALL

Easy, pleasant, great location, great people!

Greetings from Novotel, Thank you again for sharing your experience. The team really appreciated your kind words of encouragement. As you would appreciate, most of the time we only receive feed back when things go wrong or to inform us about our poor product. So to receive your survey is somewhat refreshing. We are thrilled that you felt welcome, and we hope your next visit will be as pleasant, if not better. Kind regards, The Novotel Team

Cathedral sq to

Customer review rating 4.3/5

Michael P. Couples - 18/03/2020 Confirmed reviews ALL

Excellent stay, rooms big and spacious. Right in the centre of Christchurch, opposite the cathedral damaged by the earthquake in 2011.

Greetings from Novotel, We very much appreciate your comments regarding your stay here with us at Novotel Christchurch. It is always good to receive constructive feedback from our guest. We will share your comments with our team. We are confident, that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Kind regards, The Novotel Team

Location great, very clean rooms.

Customer review rating 4.3/5

Anthony P. Couples - 18/03/2020 Confirmed reviews ALL

Staff were fantastic ,very helpful.

Kia ora, Thank you for taking the time to tell us about your experience at the Novotel Christchurch. We are so thrilled that we tick all the boxes and your stay was memorable for all the right reasons. As you would appreciate it is the small things in life that make the biggest difference. In our industry this is no different as a welcoming smile can go along way to brighten someones day, along with a sincere farewell. We would also like to acknowledge the time taken in providing us with your critique. Thanks again for your thoughts and we do hope on your next stay we delivery in making you feel privileged and special. Kind regards The Novotel Team The Novotel Team

A beautiful stay

Customer review rating 4.3/5

Anonymous Business - 18/03/2020 Confirmed reviews ALL

Lovely room. Small but everything I needed with lots of clever hidden features. Everything I needed and nothing I didnt need. One thing I really notice about this hotel is everything feels clean and well tended. This makes for a comfortable and enjoyable stay. Super comfortable bed is a real plus too. ON the downside the fridge was noisy. Why do we still have these in hotel rooms?Its bad for the environment and clutters up the room.

Greetings from Novotel, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Team

Great location, very central

Customer review rating 4.3/5

John B. Business - 18/03/2020 Confirmed reviews ALL

In late, out early. No fuss and invoice sent to me after leaving. Meets my needs

Greetings from Novotel, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Team
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