Novotel Christchurch Cathedral Square Hotel 4 stars

Name: Novotel Christchurch Cathedral Square
Address: CHRISTCHURCH, 8011, NEW ZEALAND
Telephone: (+64)3/3722111
Rating: 4.4

Customer review rating 4.4/5 9,435 reviews

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+ 25 Services

Novotel Christchurch Cathedral Square Hotel

Hotel that makes every moment matter

Make yourself at home in the modern newly built city-centre hotel Novotel Christchurch Cathedral Square. Your bright, modern room gives you the space you need to work or relax - executive rooms have stunning views of the Southern Alps. With a stylish restaurant offering buffet breakfasts and à la carte meals, you can enjoy fresh local produce at Novotel.

Just 20-minutes from the airport and centrally located adjacent to the iconic inner-city square, Novotel Christchurch Cathedral Square is an ideal base for those visiting New Zealand's 'Garden City' for business or pleasure. Neighbouring by the award winning designed Central Library you'll be within easy walking distance of recently built iconic city attractions. Stroll through modern laneways, shop in the new shopping precincts and visit the popular Riverside Market

Hotel extras

Comfortable, contemporary bar open till late
Modern, fully-equipped fitness centre
Large ergonomic work area, LCD TV, pay movies
Choice of flexible rooms for effective events
20 minutes' drive from the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel (Paying)
- High-speed Internet (Paying)
- WIFI in the communal areas WIFI access in the lobby and restaurant is complimentary for 1 hour per day, per device.
- WIFI in your room (Paying)
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Private indoor parking (Paying)
- Public outdoor parking (Paying)
- Valet parking CHARGES APPLY: $35 PER CAR PER DAY
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
CHRISTCHURCH INTL. AIRPORTPaying
Languages spoken at the hotel
- Chinese Mandarin
- German
- English
- Japanese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Dry cleaning / Ironing
Currency exchange
Porter
Concierge

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

Fitness centre
Babysitting on requestPaying
Bicycles rental (nearby)Paying

5 Meeting room(s)
Web Corner on a Mac
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 11h00

In summary

Parking
Airport shuttle
Restaurant
Fitness centre
Accessibility for people with reduced mobility
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Late Checkout
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi (Extra)
- High Speed internet (Extra)
- WiFi at the hotel (Extra)
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
- Late Checkout
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access(Extra)
- High Speed WiFi (Extra)
- High Speed internet (Extra)
- WiFi at the hotel (Extra)
- WiFi in the communal areas

- 16 parking spaces
- Near the property
- Public
- 14 parking spaces
- On site
- Private
- Valet parking

Unsecured Outdoor Self Parking(Extra)
- 16 parking spaces
- Near the property
- Public
Valet Parking(Extra)
- 14 parking spaces
- On site
- Private
- Valet parking

1 Bar(s)
1 Restaurant(s)
- Buffet (Extra)
- Room service (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Breakfast(Extra)
- Buffet (Extra)
- Room service (Extra)
Room service
- Cold snacks
- Hot meals

Spa - In Balance Gym

Spa - In Balance Gym

Babysitting on request
Play area

Babysitting on request
Play area

6 Meeting room(s)
- Business center with support staff
- Self service business center

6 Meeting room(s)
Business centre
- Business center with support staff
- Self service business center

- 13 floors
- 154 non-smoking rooms
- 154 rooms
- 9 rooms for people with reduced mobility
- Chinese Mandarin
- English
- German
- Japanese
- 100% non-smoking hotel
- Air Conditioning
- CHRISTCHURCH INTL (Extra)
- Concierge
- Currency exchange
- Porter

Hotel informations
- 13 floors
- 154 non-smoking rooms
- 154 rooms
- 9 rooms for people with reduced mobility
Languages spoken at the hotel
- Chinese Mandarin
- English
- German
- Japanese
Service And Equipment
- 100% non-smoking hotel
- Air Conditioning
Services available at reception
- CHRISTCHURCH INTL (Extra)
- Concierge
- Currency exchange
- Porter

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 christchurch
new zealand

Tel: +6433722111

Fax: (+64)3/3722112

Contact email :

Check-in from 14h00

Check out up to 11h00

By plane
CHRISTCHURCH INTL. AIRPORT At 11.5km / 7.15 miles - Shuttle paying

GPS :-43.530636, 172.637298

Our accommodation(s)

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Suite (1)
Studios (4)

Executive Suite with 1 king bed

Max. number of persons: 3
Area: From 39 m² / 420 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Suite

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Lunch

06:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

14:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE SQUARE BAR

Enjoy a relaxed drink in contemporary surroundings at Square Bar. This inviting lounge bar is ideal for after work meetings and casual drinks.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 116 m²
Maximum capacity: 130 people
Maximum banquet capacity: 90 people

Find out more

Great location

Anne M. Business - 10/04/2021 Confirmed reviews ALL

Stayed for business for a couple of nights. The hotel is perfectly located in the city centre but also surprisingly quiet. The staff were friendly and welcoming.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to hear that you enjoyed your stay and were well looked after by the team. We will be certain to pass on your kind words to the team. Thank you again for sharing your experience, and we do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Very comfortable place to stay

Reece N. Couples - 10/04/2021 Confirmed reviews ALL

Great ambiance and welcoming staff at all levels. Perfect location, close to the heart of Christchurch. Excellent room and dining.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you had a comfortable stay and were well looked after by the team. We will be certain to pass on your kind words to the team. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Coffee was a nice touch

Craig D. Business - 09/04/2021 Confirmed reviews ALL

After having stayed at the hotel a number of times in the past, It was a really pleasant to find a proper coffee machine in the room this time. It was so good to be able to make a decent cup in the morning and not have to venture out first thing to get one. The hotel is well located, well maintained, and the online check in and quick check out is a real bonus.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and the benefits of the coffee machines which are available in our Executive rooms. Accor is currently investigating on how they can link reservations to the app made via corporate agents. In the meantime, points are still eligible and membership number noted against the reservation with each hotel. Thank you again for sharing your experience, and we do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Excellent location

Anonymous Solo - 09/04/2021 Confirmed reviews ALL

Very central so easy to get around Christchurch. Room very comfortable, staff went the extra mile.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Our central city location certainly does provide easy access for guests to get out and explore all that Christchurch has on offer. Thank you again for sharing your experience, and we do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Ideal stay with convenience

Rushvi S. Couples - 09/04/2021 Confirmed reviews ALL

Amazing. Amazing food service from chef because of restricted diet. Was very accommodating and experienced.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that you were well looked after by the team, particularly Chef Brad. We will be certain to pass on your kind words. Thank you again for sharing your experience, and we do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Good will is so easily to lose!!

Kiwi2NZ 09/04/2021 TripAdvisor review

As a regular patron, and a Gold Card Accor member, we were stunned to find that Novotel Christchurch’s response to the modest public holiday surcharge, was to not honour the guaranteed Accor 2 for 1 members meal deal, over Easter. Good news for us, we found a great dinner alternative nearby. Bad news for Novotel, never again will we darken your door. Note - bring your own pillow unless you like a pillow that is both extremely hard and of a thickness that might work for a giraffe. We resorted to using folded towels. And don’t get too excited about the 13th floor upgrade. All a bit tired, a long way from an executive suite in a serious international hotel, and probably no larger that all of the lower level floors.

Lovely staff, excellent room, great food

Penny D. Families - 08/04/2021 Confirmed reviews ALL

Overall ticked all the boxes - highly recommended

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests have been well looked after. We do thank you for your support of our hotel and do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Well located, beautiful rooms, great staff

Laura Business - 08/04/2021 Confirmed reviews ALL

Great location, lovely staff. Beautiful rooms. Happily come back

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests have been well looked after. We do thank you for your support of our hotel and look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Good stay

S F. Business - 08/04/2021 Confirmed reviews ALL

Pleasant stay

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to hear that our guests have had an enjoyable stay and were well looked after by the team. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Excellent location, so convenient to all amenities.

Anonymous Couples - 08/04/2021 Confirmed reviews ALL

Very welcoming and friendly stay, staff helpful.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. We are delighted to receive your feedback and will be certain to pass on your kind words to the team. We do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Suited us as convenient to places we wanted to see.

Peter W. Couples - 08/04/2021 Confirmed reviews ALL

In all respects a very pleasant stay - concession to delay departure time was much appreciated. Staff invariably helpful and courteous. Why not 10? We had to wait about an hour before meals were delivered at the restaurant on the Monday night. Worth waiting for though.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. It is always a pleasure to receive positive feedback and to hear that our guests have been well looked after. We have noted your feedback regarding your dining experience and do apologise for the delays incurred. We have passed this feedback onto the team to further investigate. Thank you again for sharing your experience, and we do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

good location

Anonymous Business - 08/04/2021 Confirmed reviews ALL

Polite and warm staff.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We do thank you for your support of our hotel and look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

L. Friends - 08/04/2021 Confirmed reviews ALL

Great place to stay and the staff were great they really appreciated the quests and went beyond the call of duty

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We will be certain to pass on your kind words to the team. We do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Well located.

Dennis H. Couples - 08/04/2021 Confirmed reviews ALL

Stayed before, clean and satisfactory rooms and wake up call appreciated.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Perfect Stay

Justin Couples - 07/04/2021 Confirmed reviews ALL

No.1 location in Christchurch with friendly staff and tidy room.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to hear that our guests have had an enjoyable stay. Our central city location certainly does enable our guests to explore all that Christchurch has on offer with ease. Thank you again for sharing your experience, and we do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Well located

F. Friends - 07/04/2021 Confirmed reviews ALL

Restaurant was very poor no service at all, had to wait 1 1/2 hours. Only 1 waitress ! Chose not to eat there the next night but heard it was just as bad.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay at Novotel Cathedral Square. We are disappointed to read of your dining experience and to hear that obviously on this occasion we have fallen short of expectations. These certainly are not the standards we pride ourselves on and your concerns have been passed onto the team to further investigate. Thank you again for sharing your experience, and we do hope to see you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Well located

Lou Couples - 07/04/2021 Confirmed reviews ALL

Very good

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to see that you enjoyed your stay and were well looked after by the team. Our central city location certainly does enable our guests easy access to explore all that Christchurch has on offer. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Great service with a smile

Anonymous Business - 07/04/2021 Confirmed reviews ALL

I always feel welcome when I stay with you

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to hear that our guests have had an enjoyable stay and been well looked after by the team. We thank you for your support of our hotel and do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Well located hotel that is close to client and city center

Siow F. C. Business - 07/04/2021 Confirmed reviews ALL

Love the location although the room and deco is a bit dated.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Our central city location certainly does enable our guests easy access to explore all that Christchurch has on offer and close proximity to the central business district. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Novotel Christchurch

Andrealia 07/04/2021 TripAdvisor review

as always - we could have done with more shower soap, not enough for 2 people, lucky I take my own! Bed super comfy, location was excellent! easy check in and out. We stayed an extra night as we were offered a good deal to do so.

Hello Andrealia Thank you for your great feedback regarding your recent stay with us Novotel Christchurch Cathedral Square Sorry to hear we didn't provide enough soap during your stay. We are always on the end of the phone and more than happy to accommodate any need you might have during at stay at the Novotel Thank you for taking the time to share your thoughts

Our most recent 20 reviews

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