Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,819 reviews

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Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

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Room 1

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,819 reviews

Customer review rating 4.0/5

Sharon T. Solo - Confirmed reviews ALL

Kia ora Sharon, Thank you for taking the time to share your feedback following your recent stay at Novotel Christchurch Cathedral Square. We're pleased to hear that you enjoyed our central location and found the hotel clean and tidy. It's great to know that our location made it easy for you to explore Christchurch, with many attractions and the tram just steps from the hotel. We're also glad you found booking through the ALL App quick and convenient. We appreciate your constructive feedback regarding the ease of access, your experience at the bar, and the visibility of our 'Skip the Clean' information. Your comments have been shared with the relevant teams as we continue to improve both our guest experience and the way we communicate our sustainability initiatives. Thank you once again for your valuable feedback and for your loyalty as an ALL Silver member. We hope to have the opportunity to welcome you back and provide an even better experience on your next visit to Christchurch. Ngā mihi nui, Bella Phillips Assistant Manager

Customer review rating 4.5/5

Ravi K. Families - Confirmed reviews ALL

Kia ora Ravi, Thank you for taking the time to share your feedback following your recent stay at Novotel Christchurch Cathedral Square. We are delighted to hear that you and your family had a comfortable stay and that our supportive team helped make your visit an enjoyable one. It's also wonderful to know that you were pleased with your accommodation, cleanliness, WiFi, and booking experience. We sincerely appreciate your loyalty as an ALL Platinum member and are grateful for your recommendation. Your feedback means a great deal to us, and we look forward to welcoming you back on your next visit to Christchurch for another enjoyable stay. Ngā mihi nui, Bella Phillips Assistant Manager

Customer review rating 5.0/5

Melissa D. Families - Confirmed reviews ALL

Dear Melissa, Thank you so much for your wonderful review and for taking the time to share your experience with us. We are delighted to hear that you had such a comfortable stay and that our team's attentive service made a positive impression. Your kind words about our staff mean a great deal, and we'll be sure to share your feedback with the team—they'll be thrilled to know they helped make your family stay so enjoyable. It's also wonderful to hear that you found the booking process, accommodation, cleanliness, and all aspects of your stay worthy of top marks. As a valued ALL Gold member, we truly appreciate your continued loyalty and your recommendation. Thank you again for choosing to stay with us, Melissa. We look forward to welcoming you and your family back for another exceptional stay in the near future. Kind regards, Jenny Guest Service Agent Novotel Cathedral Square

Customer review rating 4.5/5

Elizabeth C. Families - Confirmed reviews ALL

Kia Ora Elizabeth, Thank you so much for taking the time to share your lovely review following your family's stay with us. We're delighted to hear that our central location made it easy for you to explore Christchurch and enjoy everything the city has to offer. Being just a short walk from many of the city's attractions is something we're very proud of, so it's wonderful to know it added to your experience. It's also fantastic to hear that you found your room clean and comfortable, and that you enjoyed spending time in our bar. Our team works hard to create a welcoming atmosphere where guests can relax after a day of sightseeing, and your kind words mean a great deal to us. As one of our valued ALL Gold members, we truly appreciate your continued loyalty to Accor and thank you for choosing to book your stay through the ALL App. We also appreciate your feedback regarding your accommodation score, as it helps us identify opportunities to continue improving the guest experience. It was a pleasure to have you and your family stay with us, Elizabeth. We hope to welcome you back to Novotel Christchurch Cathedral Square on your next visit to New Zealand and provide you with an even more memorable stay. Kind regards, Shriya Chimbaikar Food & Beverage Manager Novotel Christchurch Cathedral Square

Customer review rating 2.0/5

Maree W. Business - Confirmed reviews ALL

Dear Maree, Thank you for your feedback regarding your recent stay. I sincerely apologize for the issues you experienced with the breakfast service and the placement of the mirror in your room. Your comments are invaluable as we continually strive to enhance our guests' experiences. Best regards, Novotel Christchurch Cathedral Square

Other web-users rate our hotel

  • 1,133 reviews 9.3/10 Location
  • 1,258 reviews 7.2/10 Room
  • 1,360 reviews 9/10 Service
  • 12 reviews 6.7/10 WiFi
  • 406 reviews 8.1/10 Cleanliness
  • 369 reviews 7.5/10 Food
  • 346 reviews 8.1/10 Breakfast
  • 189 reviews 5.5/10 Value

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