Novotel Christchurch Cathedral Square Hotel 4 stars

Customer review rating 4.4/5 9,435 reviews

ALLSAFE approved hotel

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Room 1

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Novotel Christchurch Cathedral Square
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+ 25 Services

Hotel extras

  • Comfortable, contemporary bar open till late

  • Modern, fully-equipped fitness centre

  • Large ergonomic work area, LCD TV, pay movies

  • Choice of flexible rooms for effective events

  • 20 minutes' drive from the airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CHRISTCHURCH INTL. AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
  • Bicycles rental (nearby)Paying
Business services
  • 5 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 christchurch
new zealand

Tel: +6433722111

Fax: (+64)3/3722112

Check-in from 14h00

Check out up to 11h00

  • By plane

    CHRISTCHURCH INTL. AIRPORT At 11.5km / 7.15 miles - Shuttle paying

GPS :-43.530636, 172.637298

Our accommodation(s)

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

Executive Suite with 1 king bed

  • Max. number of persons: 3
  • Area: From 39 / 420 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Suite

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Menu (PDF)

Lunch

06:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE BAR

Non contractual photo

Enjoy a relaxed drink in contemporary surroundings at Square Bar. This inviting lounge bar is ideal for after work meetings and casual drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 116

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

9,435 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,384 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great location

Customer review rating 5.0/5

Anne M. Business - 10/04/2021 Confirmed reviews ALL

Stayed for business for a couple of nights. The hotel is perfectly located in the city centre but also surprisingly quiet. The staff were friendly and welcoming.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to hear that you enjoyed your stay and were well looked after by the team. We will be certain to pass on your kind words to the team. Thank you again for sharing your experience, and we do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Very comfortable place to stay

Customer review rating 4.5/5

Reece N. Couples - 10/04/2021 Confirmed reviews ALL

Great ambiance and welcoming staff at all levels. Perfect location, close to the heart of Christchurch. Excellent room and dining.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you had a comfortable stay and were well looked after by the team. We will be certain to pass on your kind words to the team. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Coffee was a nice touch

Customer review rating 5.0/5

Craig D. Business - 09/04/2021 Confirmed reviews ALL

After having stayed at the hotel a number of times in the past, It was a really pleasant to find a proper coffee machine in the room this time. It was so good to be able to make a decent cup in the morning and not have to venture out first thing to get one. The hotel is well located, well maintained, and the online check in and quick check out is a real bonus.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and the benefits of the coffee machines which are available in our Executive rooms. Accor is currently investigating on how they can link reservations to the app made via corporate agents. In the meantime, points are still eligible and membership number noted against the reservation with each hotel. Thank you again for sharing your experience, and we do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Excellent location

Customer review rating 4.5/5

Anonymous Solo - 09/04/2021 Confirmed reviews ALL

Very central so easy to get around Christchurch. Room very comfortable, staff went the extra mile.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Our central city location certainly does provide easy access for guests to get out and explore all that Christchurch has on offer. Thank you again for sharing your experience, and we do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Ideal stay with convenience

Customer review rating 4.0/5

Rushvi S. Couples - 09/04/2021 Confirmed reviews ALL

Amazing. Amazing food service from chef because of restricted diet. Was very accommodating and experienced.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that you were well looked after by the team, particularly Chef Brad. We will be certain to pass on your kind words. Thank you again for sharing your experience, and we do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Good will is so easily to lose!!

TripAdvisor rating 1.0/5

Kiwi2NZ 09/04/2021 TripAdvisor review

As a regular patron, and a Gold Card Accor member, we were stunned to find that Novotel Christchurch’s response to the modest public holiday surcharge, was to not honour the guaranteed Accor 2 for 1 members meal deal, over Easter. Good news for us, we found a great dinner alternative nearby. Bad news for Novotel, never again will we darken your door. Note - bring your own pillow unless you like a pillow that is both extremely hard and of a thickness that might work for a giraffe. We resorted to using folded towels. And don’t get too excited about the 13th floor upgrade. All a bit tired, a long way from an executive suite in a serious international hotel, and probably no larger that all of the lower level floors.

Lovely staff, excellent room, great food

Customer review rating 5.0/5

Penny D. Families - 08/04/2021 Confirmed reviews ALL

Overall ticked all the boxes - highly recommended

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests have been well looked after. We do thank you for your support of our hotel and do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Well located, beautiful rooms, great staff

Customer review rating 5.0/5

Laura Business - 08/04/2021 Confirmed reviews ALL

Great location, lovely staff. Beautiful rooms. Happily come back

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests have been well looked after. We do thank you for your support of our hotel and look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Good stay

Customer review rating 4.5/5

S F. Business - 08/04/2021 Confirmed reviews ALL

Pleasant stay

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to hear that our guests have had an enjoyable stay and were well looked after by the team. We do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Excellent location, so convenient to all amenities.

Customer review rating 5.0/5

Anonymous Couples - 08/04/2021 Confirmed reviews ALL

Very welcoming and friendly stay, staff helpful.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. We are delighted to receive your feedback and will be certain to pass on your kind words to the team. We do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Suited us as convenient to places we wanted to see.

Customer review rating 4.5/5

Peter W. Couples - 08/04/2021 Confirmed reviews ALL

In all respects a very pleasant stay - concession to delay departure time was much appreciated. Staff invariably helpful and courteous. Why not 10? We had to wait about an hour before meals were delivered at the restaurant on the Monday night. Worth waiting for though.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. It is always a pleasure to receive positive feedback and to hear that our guests have been well looked after. We have noted your feedback regarding your dining experience and do apologise for the delays incurred. We have passed this feedback onto the team to further investigate. Thank you again for sharing your experience, and we do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

good location

Customer review rating 3.5/5

Anonymous Business - 08/04/2021 Confirmed reviews ALL

Polite and warm staff.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We do thank you for your support of our hotel and look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager
Customer review rating 4.5/5

L. Friends - 08/04/2021 Confirmed reviews ALL

Great place to stay and the staff were great they really appreciated the quests and went beyond the call of duty

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We will be certain to pass on your kind words to the team. We do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Well located.

Customer review rating 4.0/5

Dennis H. Couples - 08/04/2021 Confirmed reviews ALL

Stayed before, clean and satisfactory rooms and wake up call appreciated.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to hear that you enjoyed your stay and were well looked after by the team. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Perfect Stay

Customer review rating 5.0/5

Justin Couples - 07/04/2021 Confirmed reviews ALL

No.1 location in Christchurch with friendly staff and tidy room.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to hear that our guests have had an enjoyable stay. Our central city location certainly does enable our guests to explore all that Christchurch has on offer with ease. Thank you again for sharing your experience, and we do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Well located

Customer review rating 4.0/5

F. Friends - 07/04/2021 Confirmed reviews ALL

Restaurant was very poor no service at all, had to wait 1 1/2 hours. Only 1 waitress ! Chose not to eat there the next night but heard it was just as bad.

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay at Novotel Cathedral Square. We are disappointed to read of your dining experience and to hear that obviously on this occasion we have fallen short of expectations. These certainly are not the standards we pride ourselves on and your concerns have been passed onto the team to further investigate. Thank you again for sharing your experience, and we do hope to see you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Well located

Customer review rating 4.5/5

Lou Couples - 07/04/2021 Confirmed reviews ALL

Very good

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to see that you enjoyed your stay and were well looked after by the team. Our central city location certainly does enable our guests easy access to explore all that Christchurch has on offer. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Great service with a smile

Customer review rating 4.5/5

Anonymous Business - 07/04/2021 Confirmed reviews ALL

I always feel welcome when I stay with you

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to hear that our guests have had an enjoyable stay and been well looked after by the team. We thank you for your support of our hotel and do trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Jolly Front Office Manager

Well located hotel that is close to client and city center

Customer review rating 4.0/5

Siow F. C. Business - 07/04/2021 Confirmed reviews ALL

Love the location although the room and deco is a bit dated.

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Our central city location certainly does enable our guests easy access to explore all that Christchurch has on offer and close proximity to the central business district. We thank you for your support of our hotel and do look forward to welcoming you back again in the near future. Kind regards, Brooke Jolly Front Office Manager

Novotel Christchurch

TripAdvisor rating 4.0/5

Andrealia 07/04/2021 TripAdvisor review

as always - we could have done with more shower soap, not enough for 2 people, lucky I take my own! Bed super comfy, location was excellent! easy check in and out. We stayed an extra night as we were offered a good deal to do so.

Hello Andrealia Thank you for your great feedback regarding your recent stay with us Novotel Christchurch Cathedral Square Sorry to hear we didn't provide enough soap during your stay. We are always on the end of the phone and more than happy to accommodate any need you might have during at stay at the Novotel Thank you for taking the time to share your thoughts

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