ibis Christchurch 3 stars

Customer review rating (ALL Rating) 4.4/5 2,588 reviews

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Description

Hotel extras

  • Qualmark Gold

  • Central Christchurch location

  • 24-hour reception

  • Walking distance to BNZ Centre and The Terrace hospitality precinct

  • Short (200m) walk to the Te Pae Convention Centre.

Our accommodation(s)

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Room 1

Hotel location

ibis Christchurch

107 Hereford Street, P O Box 1586, Christchurch 8140
8011 Christchurch
New Zealand

GPS:-43.532062, 172.635742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Perch Dining + Bar

An inner city haven for good NZ wine, craft beer, classic pours and even better food. Offering a bites menu of seasonal sharing plates that hit the spot for both a lively after work drink on the balcony and relaxing meal in the vibrant, urban restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,588 reviews

Customer review rating 5.0/5

Kim K. Couples - Confirmed reviews ALL

Dear Kim, Thank you for your positive feedback regarding your recent stay at ibis Christchurch. We are delighted to hear that you appreciated our central location, the tranquility of your room, and the cleanliness standards we uphold. It is also wonderful to know that our team provided you with supportive service and that you enjoyed our breakfast offerings. We look forward to welcoming you back in the future. Kind Regards, Lisa Ireland Hotel Manager IBIS Christchurch

Customer review rating 2.0/5

Craig F. Business - Confirmed reviews ALL

Dear Craig F., Thank you for taking the time to provide your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with the water temperature in your room. We strive to ensure all of our facilities are in optimal working condition, and your comments will be reviewed to enhance our services. Thank you once again for your insights. Kind Regards, Lisa Ireland Hotel Manager IBIS Christchurch

Customer review rating 2.5/5

Tedy A. Families - Confirmed reviews ALL

Dear Tedy A., Thank you for taking the time to share your experience regarding your recent stay at ibis Christchurch. I sincerely apologize for the challenges you encountered with the incorrect charge on your credit card. It is our priority to ensure a seamless experience for all our guests, and I regret that we did not meet your expectations in this instance. Mistakes can occasionally occur, and I appreciate your understanding in acknowledging that. I am pleased to hear that the front office staff were courteous and helpful during your stay. However, it is concerning to learn that the initial information provided regarding the charge was inaccurate, leading to unnecessary stress and inconvenience for you. I understand how important clear communication is, especially when it involves financial matters, and I will ensure that your feedback is shared with the relevant team to improve our processes. I appreciate your patience as you dealt with your bank, and I am glad that our team was able to assist you with the documentation required for your communications. Your recognition of their efforts is greatly valued. It is also heartening to know that you found our location convenient and that the staff contributed positively to your overall experience. Should you have any further concerns or if there is anything else we can assist you with during your stay, please do not hesitate to reach out. Thank you once again for your feedback, and I hope the remainder of your stay is enjoyable. Kind Regards, Lisa Ireland Hotel Manager IBIS Christchurch

Customer review rating 4.0/5

F. F. Business - Confirmed reviews ALL

Dear F., Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you found our location convenient and your accommodations comfortable. We regret that the absence of Sky TV impacted your experience. We strive to provide clear information about our amenities, and your comments will be noted for future considerations to enhance our guest experience. Kind Regards, Lisa Ireland Hotel Manager IBIS Christchurch

Customer review rating 5.0/5

Jennilee E. Business - Confirmed reviews ALL

Dear Jennilee, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location and found the ambiance and rooms to your liking. We appreciate your input regarding the amenities provided in the bathroom, as it is always helpful to know how we can enhance our guests' experiences. We hope to welcome you back soon for another pleasant stay. Kind Regards, Lisa Ireland Hotel Manager IBIS Christchurch

Other web-users rate our hotel

  • 1,618 reviews 9.2/10 Location
  • 1,540 reviews 6.9/10 Room
  • 1,536 reviews 9.2/10 Service
  • 26 reviews 6.6/10 WiFi
  • 811 reviews 5.3/10 Comfort
  • 597 reviews 8.6/10 Cleanliness
  • 425 reviews 7.3/10 Breakfast
  • 355 reviews 7.6/10 Food

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