Mercure Darwin Airport Resort 4 stars

Customer review rating (ALL Rating) 4.0/5 1,358 reviews

Mercure Darwin Airport Resort - Image 1
Mercure Darwin Airport Resort - Image 2
Mercure Darwin Airport Resort - Image 3
Mercure Darwin Airport Resort - Image 4

Description

Hotel extras

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Darwin Airport Resort

2 Henry Wrigley Drive, Eaton
0820 DARWIN
Australia

GPS:-12.404874, 130.879934

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Poolhouse Bar & Kitchen

Poolhouse Bar & Kitchen is Darwin’s newest all-day dining destination, where Californian coastal cuisine meets Territory soul.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,358 reviews

Customer review rating 1.5/5

Robyn O. Couples - Confirmed reviews ALL

Dear Robyn O., Thank you for sharing your feedback regarding your recent stay with us. I apologize for the noise disturbances you experienced, as comfort is a priority for us. We appreciate your comments on the room's functionality and will take them into consideration for future improvements. Your insights help us enhance our guest experience, and we hope to welcome you back for a more pleasant stay in the future. Warmest regards, Akash Jasani Asst. Front Office Manager Novotel, Mercure and Ibis Darwin Airport M: +6… E: ak…

Customer review rating 3.5/5

Robert J. T. Couples - Confirmed reviews ALL

Dear Robert J. T., Thank you for sharing your experience regarding your recent stay with us. We appreciate your feedback on the check-in process and will take your comments on room size into consideration as we continually assess our offerings. Our team strives to provide a comfortable environment, and your insights help us enhance our guests' experiences. Warmest regards, Akash Jasani Asst. Front Office Manager Novotel, Mercure and Ibis Darwin Airport M: +6… E: ak…

Customer review rating 5.0/5

Sharon O. Couples - Confirmed reviews ALL

Dear Sharon O., Thank you very much for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our wonderful pool and found your room to be very nice. It is always our aim to provide a memorable experience for our guests, and your positive feedback truly motivates our team. Warmest regards, Akash Jasani Asst. Front Office Manager Novotel, Mercure and Ibis Darwin Airport M: +6… E: ak…

Customer review rating 2.0/5

Clarke T. Business - Confirmed reviews ALL

Dear Mr. T., Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you appreciated our prime location near the airport, as well as our pool and gym facilities. It is always encouraging to know that our staff provided friendly service, although I regret to learn that the speed of service did not meet your expectations. I understand your concerns regarding the issues you encountered with the hot water and the toilet in your rooms. Please accept my sincere apologies for any inconvenience this may have caused. The availability of hot water is indeed a fundamental expectation for our guests, and I recognize how disruptive this situation can be to your overall experience. It is reassuring to know that you found the rooms to be clean and the beds comfortable, and your positive comments about our staff will be communicated to them. Thank you again for your constructive feedback. We value your insights and will use them to improve our services for future guests. Warmest regards, Akash Jasani Asst. Front Office Manager Novotel, Mercure and Ibis Darwin Airport M: +6… E: ak…

Customer review rating 1.5/5

Alanna S. Families - Confirmed reviews ALL

Dear Alanna S., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the maintenance issues you encountered, including the grout in the bathroom, the presence of ants, and the malfunctioning fan and power point. Additionally, we regret that your room service experience did not meet expectations. Your concerns are duly noted, as we continuously strive to enhance our guests' experiences. We appreciate your understanding, especially considering your brief visit. Warmest regards, Prateek Novotel, Mercure and Ibis Darwin Airport

Other web-users rate our hotel

  • 498 reviews 8.6/10 Location
  • 957 reviews 5.7/10 Room
  • 746 reviews 6.7/10 Service
  • 19 reviews 3.8/10 WiFi
  • 376 reviews 8.5/10 Pool
  • 325 reviews 5.6/10 Comfort
  • 302 reviews 4.5/10 Cleanliness
  • 217 reviews 5.3/10 Value

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Darwin Hotels