Mercure Darwin Airport Resort 4 stars

Customer review rating (ALL Rating) 4.0/5 1,406 reviews

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2 Henry Wrigley Drive, Eaton, 0820 DARWIN, Australia

Description

Hotel extras

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

Our accommodation(s)

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Hotel location

Mercure Darwin Airport Resort

2 Henry Wrigley Drive, Eaton
0820 DARWIN
Australia

GPS:-12.404874, 130.879934

Telephone
Fax +61 8 8920 3344

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Poolhouse Bar & Kitchen

Poolhouse Bar & Kitchen is Darwin’s newest all-day dining destination, where Californian coastal cuisine meets Territory soul.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,406 reviews

TripAdvisor Rating  3.3/5  975 reviews

Customer review rating 3.0/5

Stirling C. Solo - Confirmed reviews ALL

I have never been more disappointed. The premises are renovation and most of them closed off. I was never told about this. On day of checkout the water was turned of. I was not aware of this. The airport shuttle was all but non existent.

Customer review rating 4.5/5

Karl K. Families - Confirmed reviews ALL

Loved the get away vibes and openness of the resort.

Dear Karl, Thank you for being a valued ALL – Accor Live Limitless member and for choosing to stay with us at Novotel, Mercure and Ibis Darwin Airport during the Australia Day weekend. We truly appreciate your lovely comments about our facilities and service. It’s wonderful to know you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Best regards, Novika Ang Front Office Assistant Manager

Customer review rating 4.0/5

Neeti S. Business - Confirmed reviews ALL

I use Mercure regularly as my transit point to and fro work between East Arnhem and Perth, because of its location. The stay is okay, but the ease of location has been the motivation. But every time there has been some issue with the airport shuttle pick up. Last time I had to call 5 times and it came 1 hour later; and this last stay, I was told “we have issues and cannot pick up” so please find your own way. I had to get a taxi from airport to the hotel. If that be the case, I can happily take a taxi from the airport to a hotel with better service!

Customer review rating 0.5/5

Saga G. Business - Confirmed reviews ALL

Was moved 3 times. First room #301 - the card reader on the door was faulty. So the next day i was asked to move to #305 which was down the hall. No help was offered to move my luggage. I had a few items due to traveling with a band. The next day the AC unit froze up and started leaking. Unit leaked on to my luggage and ruined all my items inside the bag as it was open overnight. No help was offered even though i explained to staff that my clothes were wet from the unit dripping water. Terrible service. Was Moved to a the mecure side on the opposite side of the property away from my travelling group. This was ok although i waited over an hour for my luggage to be moved as i was told it was a busy and inconvenient time. I was offered 3x drink vouchers. I dont drink.

Customer review rating 3.0/5

Lucie S. Solo - Confirmed reviews ALL

I regularly stay for 4 - 5 nights at a time to visit family in Darwin. This time I was disappointed because the Mercure pool and bar area was closed with no notification, with large construction fences everywhere. Staying at the Mercure rather than the Novotel is usually a pleasure because of the tropical gardens and shaded pool. The new Novotel pool is impressive but has no shade and is closed at sunset so there is no way to swim without being in the glare. $20 per night to park my car!!! No notice of this new fee either, and the 'free carpark' was too far away to be useful especially in the wet.

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Other web-users rate our hotel

  • 503 reviews 8.6/10 Location
  • 1,013 reviews 5.9/10 Room
  • 815 reviews 6.7/10 Service
  • 20 reviews 4.2/10 WiFi
  • 413 reviews 8.7/10 Pool
  • 338 reviews 5.7/10 Food
  • 334 reviews 5.5/10 Comfort
  • 318 reviews 5.1/10 Cleanliness

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