Mercure Hotel Munich Airport Freising 4 stars

Everything was great including the location....but the rugs are worn and appear dirty with stains all over. 1 night stand was not existent, curtains were shabby and shear curtains were frayed and torn. We were a party of 5 renting 3 rooms and all found similar conditions. We‘ve stayed in 8 different locations in DE and AT. Unfortunately, this was is far below what we have come to expect of Accor properties.

Great location within walking distance of public transport, town centre and the festival site. Room was a good size and clean and tidy. Never used the restaurant but breakfast appeared expensive at €20 per head. Reception staff were helpful.

Basic but clean enough hotel. Rooms were small. Breakfast had a good selection and the waitress was friendly and very helpful. The hotel is next to a small town with some good looking restaurants nearby. Good for an overnighter for a flight the next day. Nothing more.

Perfect location for festival. Clean rooms

We missed our connecting flight to Vancouver and stayed one night. The staff helped us and we had a very nice dinner and breakfast. The town was also very nice to see. The hotel is in a good location

Pros: Rooms are spacious, clean Cons: we did not have Air conditioner in our room, dinner - adults can have only prepared meal that they have at the time, so if you do not eat meat or pork you are out of luck. Kids were offered fries only.

Some things were missing. No luggage cart, no Nuggi get rack in the room, no hotel bus to go to the airport.

Faulty A/C but comfortable room. Staff were helpful and pleasant after an initial 'curt and grumpy' check in. Restaurant is limited and not popular with locals but hotel location is great. Parking is costly if entering and leaving during the stay

Our stay at this hotel was great! Super easy check in and check out. We chose to stay here because it was close to the airport (we had a super early flight the next morning). They upgraded us to a suite and we decided to celebrate our last night by getting room service - it was fast and delicious! The room was clean and the amenities were nice. Definitely recommend.

services or facilities offered for the price of the room can be improved a bit. Food is especially good here. Breakfast has a nice choice of varieties and the lunch menu is good as well.

nothing more nothing less

We chose to stay at Mercure on our last night in Bavaria so we could be close to the airport. The staff was friendly and this is in a good location. They upgraded our room which was great :). We decided to get room service and it came fast and hot. It was delicious too! Will stay here again.

Check in was ok. Room was clean. Air conditioning wasn't effective. Good for 1 night for early morning flight

the heat in the room during the night was so uncomfortable I could not sleep at all.. There were not bottle water or other drinks (vs the mercuer in center of town had 5 free offerings) the check in woman did not smile at all, not friendly.. the evening dinner was fine. The morning front desk much more helpful and friendly restaurant breakfast was fine. In my discomfort state (to hot to think I left my light weigh jacket on the back of the chair.. I am hoping that the house keeping turned it in. I called once I returned to the USA (same day) to inquire about it.

Check in was not very well and experienced from other Accor hotels. One young staff was abrupt did not provide accurate information on airport shuttle information. This was however solved with a different lady who was extremely helpful. I booked for 2 pax with one double bed for me and my wife. We ended up with two single beds! The room had no air conditioner except for a fan and it was almost 35 degrees Celsius outside. This was the most worst experience of the Accor chain. On the good side we had a buffet lunch on the premises the waiter was the best the food was excellent! I think also the room rate I paid was more than what I booked for! Someone need to check on this I have all the receipts.