Mercure Hotel Munich Airport Freising

Customer review rating (ALL Rating) 3.9/5 527 reviews

Mercure Hotel Munich Airport Freising - Image 1
Mercure Hotel Munich Airport Freising - Image 2
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Description

Hotel extras

  • 140 standard, superior and privilege rooms and suites

  • Only a 13-minute drive to Munich Airport, ideal links to public transport

  • 2-minute walk to the historic old town of Freising

  • 24/7 self-service in our lobby (cold and hot snacks and a wide selection of drinks)

  • Good accessibility, private hotel car park and parking garage

Our accommodation(s)

Hotel location

Mercure Hotel Munich Airport Freising

Dr-von-Daller-Str 1-3
85356 FREISING
Germany

GPS:48.400559, 11.751016

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast

Non contractual photo

We offer our guests a continental à la carte breakfast. Whether you prefer sweet or savory options, our breakfast includes a delicious selection to suit every taste. Choose your pick-me-up drink from a variety of coffee specialties, teas and juices.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  527 reviews

TripAdvisor Rating  4.1/5  641 reviews

Certificate of excellence 2025

Great hotel. Disgusting carpets.

TripAdvisor rating 3.0/5

Numptynuts1 TripAdvisor review

Great location, great staff..Absolutely disgusting carpets.Cant believe they allow the rooms, that are beautiful, to have carpets like this.

Thank you for taking the time to tell us about your experience at the Mercure München Airport Freising. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely,

Customer review rating 3.0/5

Gina O. Business - Confirmed reviews ALL

The room was comfortable, and the breakfast was good every morning. However, the door was not easy to close and needed extra power sometimes. Maybe due to this, when I asked the room cleaning one day during my stay, the room was kept open, and the cleaner's card key remained. I didn't keep any variable object there, and the staff were kind to check the room with me afterwards, so it was fine.

Disappointing experience

TripAdvisor rating 2.0/5

Alejandro G TripAdvisor review

Unfortunately, our experience at the Mercure Hotel in Freising was very disappointing. When we arrived at reception, the staff member repeatedly asked if we were sure we wanted only one bed, despite the reservation clearly stating so. The questioning felt unnecessary and uncomfortable, especially because we are two men. The next morning, housekeeping attempted to enter our room three times starting at 9:00 a.m., before we had even woken up, which was very disruptive. At breakfast — which we had fully paid for — the staff member greeting guests was extremely rude. When I tried to give my room number, he acted as if he couldn’t understand me, although it was clear he was simply being dismissive. I asked for an omelet and was told it was not possible because there were “only 10 minutes left,” even though breakfast was still officially ongoing. After breakfast time ended, we were asked to leave the table within about 10 minutes, despite us still finishing our drinks. The room itself looks very old and run down. The temperature was extremely hot, and there was no way to cool the room down, making it uncomfortable to rest. In the shower, there was no soap available. The dispenser appeared to be filled with a small amount of water to make it seem as if there was soap inside, which felt extremely cheap and unprofessional. On the positive side, the shower water was hot enough and the sheets were clean. Overall, the lack of professionalism from the staff, poor room conditions, and missing basic amenities made this stay far below what is expected from a Mercure hotel. Unfortunately, we would not choose to stay here again.

Dear Alejandro, Thank you for taking the time to tell us about your experience at the Mercure Hotel München Airport Freising. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Mike J. Couples - Confirmed reviews ALL

Alles top

Dear Mike, We very much appreciate your comments regarding your stay at the Mercure Hotel München Airport Freising. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dirk von Bassewitz General Manager

Customer review rating 3.5/5

Christina P. Solo - Confirmed reviews ALL

I stayed 2 nights at this property. The staff was helpful and friendly, the room was larger than I expected, the bed was very comfortable, there was also a mini bar in the room and the breakfast was the typical buffet style served in Germany. However, I was surprised that the room I was given was being used for guests because of the horrible state of the carpet in the room, (filthy and many stains), and the mold in the grouting of the shower.

Dear Christina, We very much appreciate your comments regarding your stay at the Mercure Hotel München Airport Freising. Sincerely, Dirk von Bassewitz General Manager

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Other web-users rate our hotel

  • 544 reviews 8.6/10 Location
  • 804 reviews 4.8/10 Room
  • 519 reviews 8.4/10 Service
  • 11 reviews 7.7/10 WiFi
  • 366 reviews 6.1/10 Comfort
  • 359 reviews 2.5/10 Cleanliness
  • 279 reviews 8.3/10 Breakfast
  • 194 reviews 3.3/10 Vibe

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