Name: Mercure Hotel Wien Raphael | 4-star hotel | ALL - ALL
Address: Wallgasse 23, VIENNA, 1060, AT
Telephone: +4319059660
Rating: 4.3

Mercure Hotel Raphael Wien

Hotel for travellers looking for local and authentic experiences

Mercure Raphael Hotel Wien enjoys a quiet and central location in the heart of Vienna. Situated close to Mariahilferstrasse, our hotel is ideal for culture and shopping, and a variety of restaurants is also nearby. Attractions such as the Hofburg Imperial Palace, State Opera House and Schonbrunn Palace are easily accessible. Viennese charm in a cosmopolitan atmosphere: We want to make your stay with us a special experience. Take us at our word - we look forward to welcoming you.

Did you know that VAL1 bus line will take you directly and cheaply from Vienna Airport (VIE) to Westbahnhof. From there it is near to us and the sights such as Raimund Theater and House of the Sea. Explore endless attractions near Hotel Wien Raphael, such as Wiener Stadthalle featuring international artists, Schönbrunn Palace, the Naschmarkt and Vienna's Old Town.

Our hotel is the ideal starting point from which to visit museums and take to the shops. Immerse yourself in the traditional imperial Vienna or plan a musical visit to the Raimund Theater, located directly opposite the hotel.

We look forward to welcoming you to our hotel! My team and I are always available for any questions and requests! Hot tip: The "House of the Sea" inspires young and old and is always worth a visit.

Ioana OCTAVIA Kerebecz, Hotel Management

02/10/2025 Between April and December 2025, the City of Vienna will carry out sewer and road works in the Wallgasse district involving individual road closures, diversions and potential disruption when traveling by car. Furthermore, some of the work will be noisy. Unfortunately, we do not have any further detailed information at this time. We thank you for understanding the need for these essential improvements and apologize for the inconvenience.

Hotel extras

Walk to station with local/long-distance trains/direct airport connection.
Shopping like a local! The Mariahilfer shopping street is just around the corner.
Exclusive boardroom for your meeting with terrace access.
Our studios with terrace is the best place to enjoy the view over Vienna.
Modern boutique hotel with excellent breakfast.

Our accommodation(s)

Room

Standard Double Room

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View

See availabilities

Room

Privilege Double Room

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View

See availabilities

Room

Standard double room with two single beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Courtyard View

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Studio

Studio Suite

4 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Queen size sofa bed(s)
Views: City View or Courtyard View
Most of the accommodation: Terrace

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Hotel location

Mercure Hotel Raphael Wien

Wallgasse 23
1060 VIENNA
Austria

GPS:48.191929, 16.339215

+43 1 9059660

+43 1 59990904

WESTBAHNHOF

Railway station

Access: 400 m / 0.25 mi 10 min walk / 3 min drive

WESTBAHNHOF

Railway station

Access: 700 m / 0.43 mi 5 min drive

HAUPTBAHNHOF

Railway station

Access: 5.7 km / 3.54 mi 46 min walk / 13 min drive

RAIMUND THEATER

Art and Culture

Access: 160 m / 0.1 mi

RATHAUSPLATZ

Tourist attraction

Access: 780 m / 0.48 mi 37 min walk / 13 min drive

HAUS DES MEERES

Aquarium

Access: 1.5 km / 0.93 mi 19 min walk / 8 min drive

NASCHMARKT

Tourist attraction

Access: 2.5 km / 1.55 mi 23 min walk / 8 min drive

HOFBURG

Tourist attraction

Access: 3 km / 1.86 mi 37 min walk / 15 min drive

SCHONBRUNN ZOO

Zoo

Access: 3 km / 1.86 mi 37 min walk / 15 min drive

STAATSOPER

Opera/symphony/concert hall

Access: 3.3 km / 2.05 mi 35 min walk / 13 min drive

MUSEUMSQUARTIER

Museums

Access: 3.3 km / 2.05 mi 27 min walk / 10 min drive

STEPHANDSDOM

Historic monument

Access: 777.68 km / 483.23 mi 21 min drive

MARIAHILFER STRASSE

Shopping district

Access: 500 m / 0.31 mi 6 min walk / 3 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

Breakfast

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 64 m² / 690 sq ft
Maximum seats capacity: 25
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 684 reviews

TripAdvisor Rating 4.1/5 634 reviews

Convenient and comfortable for a city break

420michaelad 1/23/2026 TripAdvisor review

We stayed at this hotel during Advent. The location was quite convenient – close to the city center and easy to reach by car. Our room was fairly spacious, modern, and clean. It didn’t wow us, but it didn’t disappoint either. For our purpose of spending the whole day exploring the city, it was perfectly fine.

Marina A. Friends - 1/4/2026 Confirmed reviews ALL

I came back everyday to find the dirty cups and dirty tissue left in the room. However, I left 2 boxes of Valentino shoes inside a bag to take them with me back home and I came back and didn’t find them in the room so the housekeeping took these valuable boxes and didn’t take the dirty tissues!! I complained and I was lucky that it was 1 jan and the rubbish car didn’t come so they gave them to me back but seriously what is this!!!

Christopher A. Families - 12/17/2025 Confirmed reviews ALL

The hotel is well located. The room comfortable, we'll appointed, very clean and spacious. The staff are helpful and courteous. We had a very enjoyable stay.

Waldemar S. Business - 12/17/2025 Confirmed reviews ALL

The AC wasn’t working again and for me it was too hot in my room.

Gerald T. Couples - 12/7/2025 Confirmed reviews ALL

The hotel walls are very thin. You could hear everything that happens from the adjacent rooms. Walking, showering, closing of doors / cupboards, Television and talking. Convenient location to a few train stations, tram and buses.

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