Mercure Hotel Raphael Wien 4 stars

Customer review rating (ALL Rating) 4.3/5 843 reviews

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Description

Hotel extras

  • Walk to station with local/long-distance trains/direct airport connection.

  • Shopping like a local! The Mariahilfer shopping street is just around the corner.

  • Exclusive boardroom for your meeting with terrace access.

  • Our studios with terrace is the best place to enjoy the view over Vienna.

  • Modern boutique hotel with excellent breakfast.

Our accommodation(s)

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Hotel location

Mercure Hotel Raphael Wien

Wallgasse 23
1060 VIENNA
Austria

GPS:48.191929, 16.339215

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  843 reviews

TripAdvisor Rating  4.0/5  614 reviews

Customer review rating 4.0/5

Stefan Business - Confirmed reviews ALL

I tried to use the PC in the lobby, but there was a problem using the programs, downloading Word docunent and openned it.

basic good stay

Customer review rating 4.0/5

Classic J. Couples - Confirmed reviews ALL

a basic , nice hotel with little aging.. prices are ok. breakfast is good

Old fashioned hotel, small, narrow elevator, cracked (even dangerously) floor full with ants and bugs..

Customer review rating 2.0/5

Idan Families - Confirmed reviews ALL

The only good thing about this hotel was the breakfast that was good enough.. Even the location is not that comfortable and requires couple of minutes of walking up and the close-by streets are full with homelesses , drunk men and drug makers.. The room was not well and that was our main disappointment. Tv was old fashioned..the fridge didn't work properly.. If we only knew that this is the condition of the rooms we would have probably chose another hotel..

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The receptionist was rude and despite i had asked for only blocking the staying amount on my credit card, he rudely said that he will charge all amount at the check in point and he did as well, which mainly always accepted even with many Accor hotels i had stayed so far, in short the very first inpression was very negative that we were shown and surely would be staying at this hotel anymore. Secondly he has not offered any welcome drink as i am supposed to get with my current membership status despite i reminded. I am very much disappointed aling with my family and surely will review if i shall keep staying with your hotel chain not to face with same unacxeptable approach. Best regarda

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Friendly staff

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Other web-users rate our hotel

  • 942 reviews 9.2/10 Location
  • 1,116 reviews 6.5/10 Room
  • 855 reviews 8.4/10 Service
  • 28 reviews 8.3/10 WiFi
  • 696 reviews 7.1/10 Breakfast
  • 517 reviews 5/10 Cleanliness
  • 210 reviews 4/10 Amenities
  • 201 reviews 3.8/10 Food

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