Mercure Hotel Raphael Wien

Mercure Hotel Raphael Wien 4 stars

Customer review rating (ALL Rating) 4.5/5 610 reviews

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Hotel extras

  • Walk to station with local/long-distance trains/direct airport connection.

  • Shopping like a local! The Mariahilfer shopping street is just around the corner.

  • Exclusive boardroom for your meeting with terrace access.

  • Our studios with terrace is the best place to enjoy the view over Vienna.

  • Modern boutique hotel with excellent breakfast.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Raphael Wien

Wallgasse 23

GPS:48.191929, 16.339215

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms


Our accommodation(s)

78 spacious guest rooms in the Standard, Privilege and Studio Suite categories await you. Subtly elegant with a contemporary style, all rooms include free WIFI and tea and coffee-making facilities in addition to the classic facilities of a 4-star hotel. The 5 Studio Suites on the floor 7 also offer breathtaking views over Vienna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  610 reviews

TripAdvisor Rating  4.0/5  598 reviews

We enjoyed our stay very much!

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Holiday weekend in this beautiful city for mother and daughter🇦🇹👍

Excellent option in Wien

Customer review rating 5.0/5

Breno Solo - Confirmed reviews ALL

Very good stay, excellent breakfast, location, public transportation. The only down point is that the room wall is a little thin, so you can hear noises from the other rooms. Other than that, in the morning you can hear people slamming doors (doors too heavy, it happens in other hotels too).

Perfect hotel.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Hotel staff were very friendly and helpful. Rooms were spacious , bright and stylish. Location was 10 minutes walk from u bahn station. Hence easy access to all areas. Breakfast was a delightful spread and the best I have had in a European hotel. There were several restaurants locally so again it was easy to eat out locally . I would highly recimmend this hotel and will return

Good location, easy access, beautifull room

Customer review rating 4.5/5

Alin Couples - Confirmed reviews ALL

3 night stay at the Mercure Raphael. We were upgraded to the "privilege" room fro free (thank you). Good breakfast, nice and helpful staff, very close to the Metro and tram stations.

Dear Alin M., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely from Mercure Hotel Raphael Wien, Anja Wehnert - Quality & Reputation Manager

No gold member upgrades

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

As a Gold member I did not get any of the status related bonuses: No welcome drink, No room upgrade(my room was on the 3rd Floor directly across the elevator), No possibilty for late check-out.

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Other web-users rate our hotel

  • 516 reviews 9/10 Location
  • 695 reviews 6.8/10 Room
  • 544 reviews 8.5/10 Service
  • 14 reviews 7.6/10 WiFi
  • 409 reviews 7.3/10 Breakfast
  • 310 reviews 6/10 Cleanliness
  • 95 reviews 4.4/10 Amenities
  • 94 reviews 3.5/10 Food

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