Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.3/5 4,462 reviews

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Description

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Ballroom and meeting rooms with natural daylight suitable for business, social or wedding.

  • Conveniently located near Bugis, Bencoolen & Bras Basah MRT stations, within 5 minutes

  • Near Raffles City Convention Centre, Suntec, Marina Bay Sands and 15mins walk to Orchard

  • Free WIFI, 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,462 reviews

TripAdvisor Rating  3.8/5  1,801 reviews

Customer review rating 5.0/5

Christian A. P. Solo - Confirmed reviews ALL

Greeted well at the reception. God upgraded. Room is clean. Everything went well. Just the welcome drink, very limited options. Wanted to get a coffee but no milk available

Customer review rating 1.5/5

Jannine P. Friends - Confirmed reviews ALL

Unfortunately, we found the room to be way too small. There was no room to hang clothes or to store suitcases. Had to live out of suitcase which was stowed under the bed. Hand basin in the living area was inappropriate for our needs. The shower was cramped and difficult to negotiate. The staff members at the hotel were lovely and helpful.

Dear Ms. P., Thank you for sharing your feedback regarding your recent stay. We appreciate your compliments about our location and the service provided by our staff. However, I regret to learn that the room size and amenities did not meet your expectations. Our accommodations vary in size, and we strive to provide the best possible experience for all our guests. Your comments regarding the room layout and facilities will be taken into consideration as we continue to enhance our offerings. Sincerely, Joey Ong Duty Manager

Customer review rating 5.0/5

Md R. A. W. Families - Confirmed reviews ALL

Great stay. Hotel room is nice and clean. The hotel is walking distance to Bugis+ , Bugis village and Bugis junction.

Dear Mr. Md R., Thank you for taking the time to share your recent experience at Mercure Singapore Bugis. We are delighted to hear that you enjoyed your stay and that our team’s efforts contributed to making it a memorable one. Your kind words are a wonderful encouragement to us, and I will be sure to pass your compliments on to the team. Feedback like yours motivates us to continue striving for excellence. If you would be willing, we would be most grateful if you could share your experience on TripAdvisor. Guest reviews not only help us improve but also assist future travelers in making their choices. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html We truly appreciate your support and look forward to welcoming you back for another enjoyable stay. Sincerely, Joey Ong Duty Manager

Customer review rating 5.0/5

Daguman A. Business - Confirmed reviews ALL

I hope you could give me a great discount should I come there again with my kids. No other place, hostel, or hotel would I choose, only Mercure Bugis. Best differentiating factor is your Asst. Manager, Royston Christopher Wu. He is the best! He is an expert in his field, knows the pulse of every nationality he speaks with. He deserves a promotion.

Dear Ms. A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our strategic location and that you hold our hotel in such high regard. Your commendation for Royston will certainly be shared with him, as we value our team members who provide exceptional service. If you would be willing, we would be most grateful if you could share your experience on TripAdvisor. Guest reviews not only help us improve but also assist future travelers in making their choices. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html Regarding discounts for future visits, we encourage you to check our website or contact us directly for any promotions that may be available at the time of your next booking. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay. Sincerely, Joey Ong Duty Manager

Customer review rating 4.5/5

Yaovanij C. Families - Confirmed reviews ALL

Great services, nice sizing room. (Bathroom if bigger would be better)

Dear Ms. C., Thank you for your positive feedback regarding your stay. I am pleased to hear that you found our location convenient and enjoyed the comfort of your room. Your suggestion about the bathroom size is appreciated and will be taken into consideration for future improvements. If you would be willing, we would be most grateful if you could share your experience on TripAdvisor. Guest reviews not only help us improve but also assist future travelers in making their choices. Here is the link to leave your review: https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d10…-Mercure_Singapore_Bugis-Singapore.html We truly appreciate your support and look forward to welcoming you back for another enjoyable stay. Sincerely, Joey Ong Duty Manager

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Other web-users rate our hotel

  • 2,670 reviews 9.8/10 Location
  • 3,122 reviews 5.7/10 Room
  • 2,348 reviews 8.3/10 Service
  • 40 reviews 9/10 WiFi
  • 1,688 reviews 3.1/10 Comfort
  • 1,023 reviews 7.7/10 Cleanliness
  • 809 reviews 6/10 Amenities
  • 728 reviews 6.9/10 Breakfast

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