Mercure Launceston 4 stars

Customer review rating (ALL Rating) 4.3/5 1,804 reviews

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Description

Hotel extras

  • Central CBD Location

  • Complimentary Parking

  • Onsite Restaurant

  • Modern, Comfortable Rooms

  • Flexible Booking Options

Our accommodation(s)

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Hotel location

Mercure Launceston

3 Brisbane Street
7250 LAUNCESTON
Australia

GPS:-41.432576, 147.145793

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Titanium Bar & Bistro

The ideal space for intimate gatherings, popular with both in-house guests from the adjoining Mercure Launceston, as well as locals alike. Perfect for drinks or a coffee after a long day of work or sightseeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,804 reviews

Customer review rating 2.0/5

Scott K. Business - Confirmed reviews ALL

Stayed here for work. The room was clean, bed was comfy and the room was warm. The only negative was that my room 127 had what I would describe as luke warm water in the shower. I didn't raise this when checking out as the staff just didn't ask how my stay was, I could have done so but the damage was already done.

Dear Scott, Thanks for sharing your thoughts with us! I’m glad to hear you enjoyed the cleanliness, comfort, and warmth of your room. We apologise that your shower water was only lukewarm and that our team missed the opportunity to connect with you during checkout. Your comments are a valuable reminder for us to engage more consistently with our guests. We hope to welcome you back in the future for an improved experience. Kindest Regards. Stacey.C. Front Office Manager

Customer review rating 3.5/5

Melanie M. Business - Confirmed reviews ALL

I had been booked in on the incorrect date (my ends fault). Fortunately, the front office staff were very kind and understanding and found me a room, which I was grateful for.

Hi Melanie, I appreciate your kind words about our staff, and I will let Michelle know her assistance was greatly appreicated. I'm glad we could help you find a room, despite the mix-up. Kindest Regards. Stacey.C. Front Office Manager

Customer review rating 2.0/5

Jared B. Business - Confirmed reviews ALL

Nice room recently renovated, however I can’t quite understand why you wouldn’t install sound proof or thicker glass panels. Using ear plugs isn’t really a solution. Road noise at night was horrendous.

Hi Jared, Thanks for sharing your thought and your Loyalty to Accor Hotels. I'm glad you liked the renovated room, but I'm sorry to hear that road noise affected your stay. We appreciate your feedback and will certainly take it into account as we strive to improve our guest experience. Kindest Regards. Stacey.C. Front Office Manager

Customer review rating 4.5/5

Darren O. Couples - Confirmed reviews ALL

Positives: Friendly staff, room was spacious, clean and tidy. Negatives: poor lighting in all rooms, annoying cold drip in shower head and terrible coffee during morning breakfast. Overall: value for money, good location and friendly atmosphere. Would stay here again.

Hi Darren, Thanks for sharing your feedback! I’m glad to hear you enjoyed the friendly atmosphere and spacious room. I appreciate your notes on the lighting, shower, and breakfast coffee—these insights really help us improve. We look forward to welcoming you back! Kindest Regards. Stacey.C. Front Office Manager

Customer review rating 4.0/5

Kaye N. Solo - Confirmed reviews ALL

Ok experience staff unenthusiastic

Hi Kaye, Thanks for your feedback! I’m glad to hear you liked our location. I appreciate your thoughts on our staff, and I’ll be sure to share your comments with the team so we can keep improving our service. Kindest Regards. Stacey.C. Front Office Manager

Other web-users rate our hotel

  • 656 reviews 8.6/10 Location
  • 1,133 reviews 7.4/10 Room
  • 819 reviews 8.6/10 Service
  • 451 reviews 7.4/10 Cleanliness
  • 186 reviews 8.2/10 Vibe
  • 186 reviews 5.4/10 Breakfast
  • 5 reviews 2.9/10 Wellness Area

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