Mantra Charles Hotel Launceston 4 stars

Customer review rating (ALL Rating) 4.6/5 1,472 reviews

Mantra Charles Hotel Launceston - Image 1
Mantra Charles Hotel Launceston - Image 2
Mantra Charles Hotel Launceston - Image 3
Mantra Charles Hotel Launceston - Image 4
287 Charles Street, 7250 LAUNCESTON, Australia

Description

Hotel extras

  • Hotel offers wireless internet, car parking, lobby lounge, and 24 hour reception.

  • Proximity to CBD and local attractions

  • Close proximity to Launceston General Hospital

  • Studios with cookiing facilities

  • On site restaurant, lounge and conference facilities

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

2 Bedroom Interconnecting

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • 43'/109 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 60 m² / 645 sq ft
  • Bedding 2 x King size bed(s)
See availabilities

Studio

Executive Studio

Photo out of - Executive Studio

Equipped with a large flatscreen TV, kitchenette and desk with internet connection, the Executive Studio is a great accommodation option. The room boasts a large bathroom, king bed or 2 singles, along with sitting and dining spaces.

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Studio

2 Bedroom Family Interconnecting

Photo out of - 2 Bedroom Family Interconnecting

The interconnecting 2 Bedroom Family Apartment offers a combination of 2 Executive Studios and features a kitchenette as well as a large flatscreen TV with Chromecast.

Max. number of persons
6
Area
From 84 m² / 904 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Chromecast
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities
See availabilities

Hotel location

Mantra Charles Hotel Launceston

287 Charles Street
7250 LAUNCESTON
Australia

GPS:-41.446, 147.143562

Telephone
Fax +61 3 6337 4199
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 99 rooms
  • 27 family rooms
  • 27 connecting rooms
  • 99 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • Brazilian
  • Danish
  • German
  • English
  • Spanish
  • Korean
  • Dutch
  • Portuguese
  • Thai

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Breakfast à la carte

Business

3 Meeting rooms

  • On site
  • Outdoor parking
  • Private
  • Parking opened 24/7
  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

THE CHARLES RESTAURANT

Photo out of - THE CHARLES RESTAURANT

Guests will enjoy the fresh Tasmanian cuisine offered at The Charles Restaurant, which serves breakfast and dinner. Located onsite at Mantra Charles Hotel, The Charles Restaurant showcases the best food the region has to offer.

Cooking style
Regional
Chef name
Dennis Ris
Capacity
42
Accessibility
Accessible service
287 Charles Street, 7250 Launceston, Australia
Telephone +61 3 6337 4100
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday Closed
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Kosher menu
  • Vegetarian menu

Guests will enjoy the fresh Tasmanian cuisine offered at The Charles Restaurant, which serves breakfast and dinner. Located onsite at Mantra Charles Hotel, The Charles Restaurant showcases the best food the region has to offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,472 reviews

Customer review rating 4.5/5

Gina B. Couples - Confirmed reviews ALL

Dear Gina, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 5.0/5

Krys E. Couples - Confirmed reviews ALL

Dear Krys, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. It is nice of you to mention Nicole's help specifically, and I am pleased her service was able to turn your experience around. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.5/5

Hopson M. Business - Confirmed reviews ALL

Dear M., Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. It is particularly pleasing to read that the breakfast service made such a great impact, and please accept my apologies for the issue with the spoons in the room, which I'll follow up. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.5/5

Scott M. Couples - Confirmed reviews ALL

Dear Scott, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.0/5

Denis C. H. S. Solo - Confirmed reviews ALL

Dear Denis, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra C. before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Dear Gina, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 5.0/5

Krys E. Couples - Confirmed reviews ALL

I arrived to find the booking I thought I had made, was not made. Nicole - the genius at the front desk - took everything under control. She booked a room for us, confirmed I was an Accor member (something I'd forgotten), gave us a discount due to our membership, made sure I had directions to nearby restaurants, supermarkets etc. Nicole was professional, friendly and able to calm down what could have been an extremely disasterous experience. I can't commend her highly enough!

Dear Krys, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. It is nice of you to mention Nicole's help specifically, and I am pleased her service was able to turn your experience around. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.5/5

Hopson M. Business - Confirmed reviews ALL

Close to town and great cafes/restaurants. On Site Restaurant with beautiful food and amazing service. Rooms are lovely, and beds are very comfortable. Staff in Restaurant/Bar and Front desk are lovely and welcoming. Lovely young lady in the restaurant for breakfast remembered me each morning over several days stay, greeted me each morning with a welcome, and after my first order, knew my drink order and asked if she could bring my usual before i was even seated each morning.

Dear M., Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. It is particularly pleasing to read that the breakfast service made such a great impact, and please accept my apologies for the issue with the spoons in the room, which I'll follow up. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.5/5

Scott M. Couples - Confirmed reviews ALL

Good location, friendly and helpful staff, clean and comfortable room.

Dear Scott, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.0/5

Denis C. H. S. Solo - Confirmed reviews ALL

Very comfortable room, but a bit dark due to its location in the building. A bit noisy at times from vehicles loading/unloading. The location of the hotel is fine. Car parking a little fraught at times.

Dear Denis, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra C. before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.5/5

Kirsty M. Families - Confirmed reviews ALL

We had booked the wrong dates and we were helped out by the man at the desk, he was so helpful.

Dear Kirsty, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. I'm pleased that Syed was able to assist so well. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 5.0/5

Wendy G. Couples - Confirmed reviews ALL

Brilliant location, comfortable room, friendly staff! Couldn’t ask for more!

Dear Wendy, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 5.0/5

Cheetham D. Business - Confirmed reviews ALL

Friendly staff, easy and quick check in. Staff happily lent me an umbrella to use on the day as it was raining and created a new access card for me when I left it in my room - no hint of judgement or negativity whatsoever. I'll be back!

Dear D., Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long (hopefully without the rain). Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 5.0/5

Alaine D. Couples - Confirmed reviews ALL

We were updated to a spa suite which was so lovely. I used the spa and found it very relaxing. A very comfortable bed . Breakfast at the restaurant was yummy and the staff were delightful. All together a pleasurable experience. We look forward to staying again at some time soon

Dear Alaine, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. We hope that you grandson is recovering well. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.5/5

D. R. D. Business - Confirmed reviews ALL

Regulkar work trip. Friendly and professional staff, rooms well-appointed and clean. I just achieved Gold Status and received a room upgrade which was welcome as I often stay more than one evening.

Dear D., Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Congratulations on reaching Gold status -- that takes quite an effort -- and I'm pleased that you enjoyed the upgrade. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.0/5

Tamara R. Business - Confirmed reviews ALL

Clean and friendly staff - Restaurant was excellent. will definitely stay again.

Dear Tamara, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.5/5

Anthony B. Couples - Confirmed reviews ALL

We have stayed with you many times when visiting Launceston and our last visit was great

Dear Anthony, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. I appreciate your suggestion for the showerheads. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.5/5

Karen B. Couples - Confirmed reviews ALL

Very comfortable , well appointed rooms. Clean and tidy with excellent bed.

Dear Karen, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 2.5/5

Lauren M. Families - Confirmed reviews ALL

Staff were outstanding however what was very disappointing was the horrible portacot provided, and that it did not follow safe sleep recommendations for babies. The way that it was set up was one of the fastest ways to increase suffocation risk for a baby. Curtains in the room didn’t cover the window and finished 30cm short, which makes a big difference when a portacot is set up by staff right next to the window so baby woke up a lot more than usual

Dear Lauren, Thank you very much for staying with us and for taking the time to provide your review. Thanks for mentioning the team, and I am sorry that the portacot setup wasn't as expected. I'll review this with our Housekeeping Manager today and I appreciate the importance of it being right. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 5.0/5

Mark L. Business - Confirmed reviews ALL

As above

Dear Mark, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.0/5

Robyn D. Couples - Confirmed reviews ALL

Easy check in friendly reception staff. Clean comfortable room

Dear Robyn, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 0.5/5

Harley T. Solo - Confirmed reviews ALL

Room had smell of string meat cooking coming from air con. Warm water not hot . Morning very sting bacon smells from aircon. Really ruff night with no window to open . My clothes and luggage needed to be cleaned due to smell of cooking .

Dear Harley, Thanks for staying with us last week and for providing your feedback. Please accept my apologies for the issues with the smell and hot water in room 312. We have adjusted the water now, and are investigating how to improve the air quality in the given its proximity to the hotel kitchen. It’s unfortunately that your room upgrade didn’t deliver the additional comfort we were hoping for, and I appreciate your frustration. Thanks again for letting me know, and I have noted this situation for any future stays. Please let me know if I can help further. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 5.0/5

Stephen B. Couples - Confirmed reviews ALL

We were very impressed with the service from ALL staff. From Reception to Restaurant and Housekeeping, all were very caring and attentive. The room was well fitted out and the bathroom consumables were of high quality.

Dear Stephen, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. It is nice to read that you enjoyed the interactions with our various team members. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 5.0/5

Rebecca C. Families - Confirmed reviews ALL

From the moment we rang the front desk to enquire about the hotel to when we checked out, the staff were professional and very helpful. The room was clean and comfortable, the restaurant had a great dinner and breakfast menu. Parking was free and very convenient.

Dear Rebecca, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. It is nice of you to mention Nicole specifically. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 5.0/5

David C. Couples - Confirmed reviews ALL

Welcoming and efficient staff. Our room was spacious and well appointed. The included breakfast was more than sufficient with a varied menu and barrister coffee.

Dear David, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Other web-users rate our hotel

  • 553 reviews 8.9/10 Location
  • 973 reviews 8.1/10 Room
  • 968 reviews 9.2/10 Service
  • 16 reviews 8.6/10 WiFi
  • 370 reviews 7.8/10 Food
  • 359 reviews 8.7/10 Cleanliness
  • 289 reviews 8.4/10 Breakfast

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