Mantra Charles Hotel Launceston 4 stars

Customer review rating (ALL Rating) 4.6/5 1,492 reviews

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Description

Hotel extras

  • Hotel offers wireless internet, car parking, lobby lounge, and 24 hour reception.

  • Proximity to CBD and local attractions

  • Explore the Tamar Valley Wine Route

  • Studios with cookiing facilities

  • On site restaurant, lounge and conference facilities

Our accommodation(s)

Hotel location

Mantra Charles Hotel Launceston

287 Charles Street
7250 LAUNCESTON
Australia

GPS:-41.446, 147.143562

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

THE CHARLES RESTAURANT

Guests will enjoy the fresh Tasmanian cuisine offered at The Charles Restaurant, which serves breakfast and dinner. Located onsite at Mantra Charles Hotel, The Charles Restaurant showcases the best food the region has to offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,492 reviews

Customer review rating 4.0/5

Ben D. Business - Confirmed reviews ALL

I often stay at this hotel for work, everything is consistently to standard. Rooms are clean, well attended to. Service is great, food excellent and an easy checkin/check out process. I had one issue this time, seems the plug in the shower had blocked and flooded part of the bathroom. The staff provided me extra towels though after the incident.

Dear Ben, Thank you very much for staying with us again and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Please accept my apologies for the shower issue (and thanks for letting us know), and I'm pleased that we were to assist with the rate. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.5/5

Joanna J. Families - Confirmed reviews ALL

Easy walking distance to good cafes and city centre

Dear Joanna, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.5/5

Tracy P. Couples - Confirmed reviews ALL

The Mantra Charles was a lovely hotel situated well to the airport.

Dear Tracy, Thank you for your review. We are glad you found our accommodation comfortable and liked our hotel location. We hope to see you back soon. Kind regards, Khurram Awais - Front Office Manager

Customer review rating 4.0/5

Paul K. Solo - Confirmed reviews ALL

Very good stay, excellent service at both the front desk and breakfast restaurant.

Dear Paul, Thank you for your feedback and for choosing to stay with us. We are thrilled to hear that you enjoyed your stay here at Mantra Charles and that our team was able to provide friendly service. We hope to welcome you back next time for another great experience. Kind regards, Khurram Awais Front Office Manager

Customer review rating 5.0/5

Leanne L. Couples - Confirmed reviews ALL

We arrived after 6pm on our day of check-in, only to find out that the hotel did not have a record of us staying there. We had booked our holiday through Qantas holidays, using Qantas Frequent Flyer points. The hotel had access to the Qantas portal, and there was no record of us there either. Had I not printed out the confirmation page when I booked, I wouldn't have had a leg to stand on. The hotel was fantastic. Couldn't speak more highly of them. They did what needed to be done so we had accommodation for the week, even though they were booked out at one stage.

Dear Leanne, Thank you for your wonderful feedback. We are delighted to hear that you had an excellent stay at our hotel and that our team provided helpful service, including arranging your accommodation booking on arrival. We appreciate your kind words and hope to welcome you back again soon. Kind regards, Khurram Awais - Front Office Manager

Other web-users rate our hotel

  • 532 reviews 8.9/10 Location
  • 949 reviews 8/10 Room
  • 941 reviews 9.2/10 Service
  • 15 reviews 7.7/10 WiFi
  • 367 reviews 7.6/10 Food
  • 338 reviews 9/10 Cleanliness
  • 273 reviews 8.2/10 Breakfast

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