Mantra Charles Hotel Launceston 4 stars

Great Thanku.

Convenient stay in difficult times

I had a fall as we were about to enter the hotel and staff were very helpful. Brought ice, took our bags up to the room. They delivered more ice during the afternoon. The next morning the lady at reception asked how my leg was and was I okay. During dinner on the first evening the manager spoke to everyone in the restaurant and thanked them for staying at the hotel and dining in the restaurant. He explained that they were all taking shorter shifts including himself to allow the hotel to keep all staff employed at this difficult time. He was a great ambassador for the hotel and we were very impressed with his attitude and actions. Well done Dougall. The food in the dining room was excellent, well presented and one of the best stays during our short trip to Tasmania. Hand sanitiser was placed on every floor outside the lifts, at the entrance to the dining room and to the buffet breakfast area, and at reception.

Our rooms were very well appointed and spotlessly clean. The way the hotel is designed to provide so many rooms that may be inter-connected is very clever. Thank you for looking after us at the Mantra. (Our breakfast order on the day of departure was quite mixed up, however the staff were very apologetic and quickly sorted it out.

Excellent room, clean and well presented. No road noise, parking onsite was handy. Really enjoyed our stay and would definetely stay again.

Staff are excellent, love the location and the room was what I required, however the room next door had a guy working out with gym equipment-weight ball etc. to very loud music - evening then at 6.30 in the morning.

Had a medical appointment Impressed with actions taken regarding the virus - room services were excellent

Well cared for with polite distancing at this covid time.. Rooms clean airy bright and spacious... Great pillows.. Thanks again for a wonderful stay... But I won't be seeing you for a while

Pleasant and value for money. The little kitchen served us well after a session at the movies and simply heat up some food from the supermarket nearby. There was some noise from revellers on our level. The concrete floor under the carpet in our room was uneven and potentially a trip hazard.

Clean and tidy and in very good order. Great coffee and a lovely restaurant.

Close to facilities and eating places too.

Ive booked the stay after looking photos of the room but when I went there, it wasn’t the same room which I booked. Photos were different and room was small.

The staff looked after my wife excellent, during my stay in hospital

This is our fourth stay at the Mantra Charles. We have enjoyed every one of them. We have been in the Tasmanian tourist accommodation industry ourselves for the past 28 years, and understand just how much effort is required to run a great hotel, the management and staff at the Charles have not taken their eye off the ball since it opened ten years ago. Our sincere compliments to you all. Kind regards Terry & Janette T.

Room was lovely and the spa was great but mini bar prices and drinks prices at the bar are ridiculous expensive, you pay good money for the room and then are expected to pay such as $8.00 for a 250ml red bull can, when I went down the shop and bought a 4 pack of them for $6.00