Mantra Charles Hotel Launceston

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Mantra Charles Hotel Launceston

Customer review rating (ALL Rating) 4.5/5 1,438 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Proximity to CBD and local attractions

  • Proximity to Tamar Valley Wine Route

  • Studios with cookiing facilities

  • On site restaurant, lounge and conference facilities

Hotel location

Mantra Charles Hotel Launceston

287 Charles Street
7250 LAUNCESTON
Australia

  • By plane

    LAUNCESTON AIRPORT At 14km / 8 miles

GPS:-41.446, 147.143562

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Meeting rooms

THE CHARLES RESTAURANT Non contractual photo

Enjoy the fresh Tasmanian cuisine offered at The Charles Restaurant. From freshly cooked breakfasts, to delicious seasonal produce from local suppliers, The Charles Restaurant is a must visit during your Tasmanian stay at Mantra Charles Hotel.

Our accommodation(s)

Decorated with vibrant autumn colours to complement the building's art deco heritage, with modern kitchenettes, stylish furniture, and comfortable bedding, some rooms feature European balconies. Bathrooms have been designed with feature tiles in neutral colours with sleek, contemporary surfaces. Many rooms boast views over Launceston and surrounds from large windows, which provides the perfect vista to soak in the region.

Our guest reviews

Our guest reviews for
Mantra Charles Hotel Launceston

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,438 reviews

TripAdvisor Rating  4.5/5  2,169 reviews

Certificate of excellence 2022

Good place

Customer review rating 4.5/5

Andrew Couples - Confirmed reviews ALL

Good place to stay staff friendly to thank you

Dear Andrew, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. We pride on our staff and it is great to hear you enjoyed your stay and the friendly service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Front Office Manager

Customer review rating 4.0/5

Lisa Couples - Confirmed reviews ALL

Last minute booking due to a hospital visit, comfortable room, clean facilities and lovely breakfast in the morning

Dear Lisa, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for mentioning Kelly, she is definitely an asset to the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Front Office Manager

Super friendly staff and great facilities

Customer review rating 4.5/5

Michellem Business - Confirmed reviews ALL

The staff were exceptional, in all areas of the hotel. The cleanliness and standard was high. Whilst there is no room service currently due to staff shortages, this is well managed by access to the restaurant and bar with items able to be taken back to the room. I travel regularly for work and will definitely stay again.

Dear Michelle Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jit Singh Assistant Manager Mantra Charles Hotel

Very well located for me

Customer review rating 5.0/5

Keith A. Business - Confirmed reviews ALL

Nice room clean tidy just right for my needs.

Dear Keith Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jit Singh Assistant Manager Mantra Charles Hotel

Good place to stay and well located.

Customer review rating 4.5/5

Grahame B. Couples - Confirmed reviews ALL

Our stay was excellent, the staff were great and you were made to feel welcome all of the time. the staff in the restaurant were great and added to our experience.

Dear Grahame, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for mentioning Nash & Keith in our Reception and restaurant who assisted during your stay. I am sure to share your feedback with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Front Office Manager

Lovely night staff!

Customer review rating 3.5/5

Tabitha Families - Confirmed reviews ALL

We were visiting Launceston from bicheno because our baby had to have emergency surgery. I just felt really cared for by the night staff that evening when I was struggling a bit after a stressful day.

Dear Tabitha, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for letting us know regarding the chair & hand sanitiser, we will have these replaced and replenished immediately. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Front Office Manager

Average

Customer review rating 2.5/5

Louise Couples - Confirmed reviews ALL

Room rate included breakfast. Due to short staffing we did not stay for breakfast as it probably would not have arrived until lunchtime

Dear Louise, Thank you very much for staying with us and for taking the time to provide your review. Please accept my apologies for rush at breakfast early on Sunday. We had a large number of guest come down just prior to opening time and it was chaotic while we worked through this challenge. I am sorry that you needed to depart early and couldn't enjoy our free breakfast promotion. Thanks again, and we hope to have the opportunity to welcome you back to the Mantra Charles. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Great Stay Great Service

Customer review rating 4.0/5

Darren Families - Confirmed reviews ALL

Great hotel to stay at, big rooms, indoor pool and gym would be helpful.

Dear Darren, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. Thanks for mentioning Neil specifically, and I'm delighted that his service made such a positive impact. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.0/5

Andrea N. Business - Confirmed reviews ALL

Comfortable rooms and good service

Dear Andrea, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. Thanks for your comments on room service and minibar -- currently there is insufficient demand to make these services viable, although we do keep them under consideration. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Location 100% excellent location

Customer review rating 2.5/5

Peter B. P. Solo - Confirmed reviews ALL

Could not get the room dark to sleep in witch was a shame I did mention it to the staff on check out not as a complaint but jthe st so they new I wouldn’t return to that particular room with blinds that don’t prevent the light from coming in Clean 100% credit to your staff as all the mantra units I’ve stayed in around Australia. Reception staff are second to none a credit to there job and a 100% asset to your business

Dear Peter, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay in general, and our team will be pleased to receive your feedback. Please accept my apologies for the frustrating curtains -- we are replacing them gradually and hope to be able to complete the whole hotel. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Great stay!

Customer review rating 5.0/5

Winston M. Solo - Confirmed reviews ALL

The stay was for our daughter for the night and reception were wonderful in accommodating our wishes and ensuring a smooth check in and check out. Thank you very much for making everything so seamless for our daughter.

Dear Winston, Thank you very much for booking with us and for taking the time to provide your review. I'm pleased that your daughter enjoyed her stay, and our team will be pleased to receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Convenient location

Customer review rating 5.0/5

Rob H. Solo - Confirmed reviews ALL

I was very happy with my recent stay. The staff were extremely helpful and friendly and the room was very comfortable.

Dear Robert, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Efficient check in for last minute booking

Customer review rating 5.0/5

Vikay Couples - Confirmed reviews ALL

Friendly staff, seamless experience booking online 10 minutes before arrival, after 10pm at night, yet the room was ready and waiting.

Dear Vikay, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Great room

Customer review rating 5.0/5

Barbara R. Couples - Confirmed reviews ALL

Loved our room, the bed was awesome. The restaurant at night was not great for a Gluten Free person. Couldn’t eat my meal had to go elsewhere to get my dinner. Breakfast was fantastic. The staff were all lovely.

Dear Barbara, Thank you for your Review & Feedback! We are glad that you enjoyed your. We appreciate your business and look forward to your return. Sincerely, Vaish Sridhar Front Office Manager

Restful, spacious rooms and helpful staff on main desk

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Enjoyable with nice rooms. Staff great at main desk. Breakfast a shocker - pre cooked cold and inedible.

Dear Peter, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed much your stay, and our team will be pleased to receive your feedback, particularly as a Platinum member. Please accept my apologies for the disappointing breakfast on May 2nd -- this is unusual and I'll certainly follow up with Dennis Ris, our Head Chef. Thanks again, Peter, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Charles

TripAdvisor rating 5.0/5

Ricky L Business - TripAdvisor review

always a pleasant experience , with a quiet comfortable room, good service and staff always friendly and happy to help with anything that we need. Like all Accor properties we get the great beds and linen, comfy pillows

Thanks Ricky! We hope to welcome you again soon. Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au

Mantra on Charles

TripAdvisor rating 5.0/5

ianquinn63 TripAdvisor review

Excellent accommodation and service and would not hesitate to stay here again The bed was excellent and had a good night sleep and we also had a balcony The breakfast was excellent and very well priced

Hi Ian, Thanks very much, and I'm delighted that you had a great stay. Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au

Launceston

TripAdvisor rating 4.0/5

Annette D TripAdvisor review

The hotel was very well presented. We were greeted with a welcoming and friendly reception. The room was very nice and clean my only disappointment was that we did not have a view but this could be my fault as I did not request one. Dinner was lovely as was breakfast. All in all a great experience.

Hi Annette, I'm so very pleased that you enjoyed your stay, particularly dinner and breakfast, and thanks very much for staying with us. Kind regards, Dougal McConnell General Manager

Holiday break

TripAdvisor rating 4.0/5

johnstonegeoffrey TripAdvisor review

Great location close to the CBD. Great service and friendly staff. COVID protocols in place, the restaurant is now open and serving both dinner and breakfast. We have stayed at this venue on a number of occasions and will be returning.

Hi Geoffrey, Thanks very much, and we look forward to welcome you back again to the Mantra Charles. Kind regards, Dougal McConnell General Manager

Pleased we chose the Mantra Charles..

TripAdvisor rating 5.0/5

John M TripAdvisor review

We thoroughly enjoyed Mantra Charles Launceston, it's a great location within walking distance to many excellent restaurants and cafe's. Our very nice spacious corner suite came complete with decorations and balloons for my birthday [a very nice touch, thank you]. The hotel restaurant was only open for breakfast but that suited us just fine. Easy parking adjacent to the lobby.

Hi John, Thanks so much for your review and for sharing your birthday with us. I'm delighted that you enjoyed your visit, and we hope to see you again soon. Kind regards, Dougal McCoonnell General Manager dougal.mcconnell@mantra.com.au

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