Mantra Charles Hotel Launceston 4 stars

Customer review rating (ALL Rating) 4.6/5 1,439 reviews

Mantra Charles Hotel Launceston - Image 1
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Description

Hotel extras

  • Hotel offers wireless internet, car parking, lobby lounge, and 24 hour reception.

  • Proximity to CBD and local attractions

  • Explore the Tamar Valley Wine Route

  • Studios with cookiing facilities

  • On site restaurant, lounge and conference facilities

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mantra Charles Hotel Launceston

287 Charles Street
7250 LAUNCESTON
Australia

GPS:-41.446, 147.143562

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

THE CHARLES RESTAURANT

Guests will enjoy the fresh Tasmanian cuisine offered at The Charles Restaurant, which serves breakfast and dinner. Located onsite at Mantra Charles Hotel, The Charles Restaurant showcases the best food the region has to offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,439 reviews

Customer review rating 5.0/5

Isabel N. J. C. Families - Confirmed reviews ALL

Dear Isabel,, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay so much and our team will gladly receive your feedback, particularly as a Gold member. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 3.0/5

Mark S. Business - Confirmed reviews ALL

Dear Mark, Thank you very much for staying with us and for taking the time to provide your review. I appreciate your feedback and please accept my apologies for the lack of assistance in relation to a space to attend your online meeting. We have several solutions for a quiet space, and I will follow up with our team accordingly to ensure we are more proactive in the future. I all will also check and the air conditioning and bathroom. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.5/5

Paul B. Solo - Confirmed reviews ALL

Dear Paul, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. It is great to read that you particularly enjoyed dinner and breakfast in the restaurant. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 0.5/5

Darren W. Business - Confirmed reviews ALL

Dear Darren, Thanks very much for your feedback regarding your experience on July 8th. Please accept my apologies for the inconvenience and frustration caused by the hot water outage, and your subsequent experience with our team. Upon investigation, we lost hot water to all of our rooms that evening due to complications from gas supply testing elsewhere in the complex in the afternoon. You were the first of the several guests to bring this to our attention, and we were able to have the technical issue resolved during the evening. I share your frustration as this was a significant issue for some of our guests, caused outside our business, and at the time of assisting you the team was unaware that the issue impacted more than one room. I am sorry that the response from reception was not as expected. I am following up accordingly. Darren, thanks again for your feedback and please let me know if I can be of further assistance. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Customer review rating 4.5/5

Saniya A. Couples - Confirmed reviews ALL

Dear Saniya, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased you enjoyed your stay, and our team will gladly receive your feedback. Thanks for you suggestions for the breakfast buffet -- as this stage we see that providing an a la carte breakfast allows us to maintain a higher quality for our guests. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Other web-users rate our hotel

  • 531 reviews 8.9/10 Location
  • 932 reviews 7.9/10 Room
  • 930 reviews 9.2/10 Service
  • 14 reviews 7.3/10 WiFi
  • 352 reviews 7.8/10 Food
  • 335 reviews 9.1/10 Cleanliness
  • 270 reviews 8.4/10 Breakfast
  • 22 reviews 3.8/10 Wellness Area

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