Mantra Charles Hotel Launceston 4 stars

Name: Mantra Charles Hotel Launceston
Address: LAUNCESTON, 7250, AUSTRALIA
Telephone: (+61)1300092872
Rating: 4.5

Customer review rating 4.5/5 1,475 reviews

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+ 13 Services

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Mantra Charles Hotel Launceston

We look forward to welcoming you to Mantra Charles Hotel! Dougal McConnell, Hotel Manager; charles.gm@mantra.com.au or 03 6337 4100

Dougal McConnell, Hotel Manager

Discover Mantra Charles Hotel in Launceston, only 12 minutes from the airport and close to many of the region's tourist destinations including the Cataract Gorge, Bay of Fires and Tamar Valley. The hotel's art deco exterior aids in its charm, with a collection of modern room types, meeting and conferencing venues, onsite parking and wireless internet within the property. Fresh Tasmanian cuisine is to be found at Charles Restaurant, with high tea available and room service for your convenience.

Hotel extras

Modern & Stylish
Proximity to CBD and local attractions
Proximity to Tamar Valley Wine Route
Studios with cookiing facilities
On site restaurant, lounge and conference facilities

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room (Paying)
- WIFI access
Parking
- Private outdoor parking
- Bus/coach parking area
Accessibility for people with reduced mobility
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Reception open 24 hours a day
LaundryPaying
- Dry cleaning / Ironing (Paying)
- Laundromat (Paying)
PorterPaying

BreakfastPaying
1 restaurant(s)

Babysitting on requestPaying

3 meeting room(s)
Copy/print service availablePaying

Hotel location

Mantra Charles Hotel Launceston

287 Charles Street
7250
launceston
australia

Tel: +611300092872

Fax: (+61)3/63374199

Contact email :

Check-in from 14h00

Check out up to 11h00

By plane
LAUNCESTON AIRPORT At 14km / 8 miles

GPS :-41.446, 147.143562

Our accommodation(s)

Decorated with vibrant autumn colours to complement the building's art deco heritage, with modern kitchenettes, stylish furniture, and comfortable bedding, some rooms feature European balconies. Bathrooms have been designed with feature tiles in neutral colours with sleek, contemporary surfaces. Many rooms boast views over Launceston and surrounds from large windows, which provides the perfect vista to soak in the region.

Hotel King Room

Max. number of persons: 2
Area: From 30 m² / 323 sq ft
Most of the accommodation: Balcony *

* Subject to availability

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

2 Bedroom Interconnecting

Max. number of persons: 4
Area: From 60 m² / 646 sq ft
Most of the accommodation: Balcony *

* Subject to availability

High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Rooms

Our restaurants and bars

THE CHARLES RESTAURANT

Type of cuisine: Bistro

Enjoy the fresh Tasmanian cuisine offered at The Charles Restaurant. From freshly cooked breakfasts, to delicious seasonal produce from local suppliers from the lunch and dinner menus, all complemented with beautiful wines.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 3
Maximum size: 52 m²
Maximum capacity: 48 people
Maximum banquet capacity: 40 people

Find out more

Hard to fault

Janita D. Couples - 14/01/2021 Confirmed reviews ALL

The staff on arrival were exceptionally friendly and more than helpful. The room was great, bed was very comfortable and the breakfast was delicious. Planned to stay one night but rebooked and stayed another. Definitely would stay again and would recommend it.

Dear Janita, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you for specially mentioning Dougal and Rinnie who assisted in making your stay a memorable one. Thank you again for sharing your experience, and we look forward to welcoming you back again very soon. Sincerely, Vaish Sridhar Front Office Manager

Great location for where I was working.

Anonymous Business - 14/01/2021 Confirmed reviews ALL

Very happy with the staff and room.

Dear Richard, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Vaish Sridhar Front Office Manager

Well located

Anonymous Families - 14/01/2021 Confirmed reviews ALL

Convenient location. Spacious rooms. Cleaning not so good which is concerning during COVID. Front desk staff notified of red goo dripping down wall and sticky red stuff on bathroom door, staff rolled her eyes and said she would get it cleaned. It was not cleaned.

Dear Emily, Thank you for taking the time to tell us about your experience at the Mantra Charles Hotel Launceston. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaish Sridhar Front Office Manager

Quick but pleasant stat

Mel Families - 13/01/2021 Confirmed reviews ALL

Staff at Reception desk were super helpful in finding us a place to eat quickly given the lateness of our arrival.

Dear Melisa, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty to us and Accor hotels. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Front Office Manager

good stay

Gina B. Couples - 13/01/2021 Confirmed reviews ALL

couple trip for an emergency very friendly service

Dear Gina, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Assistant Manager

Anonymous Friends - 12/01/2021 Confirmed reviews ALL

Great hotel, good rooms and service the staff great especially on the desk.

Dear Gregory, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Vaish Sridhar Front Office Manager

Good Location close to shopping, restaurants etc

Anonymous Couples - 11/01/2021 Confirmed reviews ALL

Enjoyed stay, room was great.

Dear Joanne, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Front Office Manager

well located

Teena Friends - 11/01/2021 Confirmed reviews ALL

all very pleasant.

Dear Teena, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Vaish Sridhar Front Office Manager

Great staff

Jack F. Solo - 11/01/2021 Confirmed reviews ALL

I was checked in by Isabel (Isabella). My key card failed then replaced and once again failed. Isabel was extremely apologetic and helpful. I had previously stayed at the Sebel in Launceston two weeks early. Now the Mantra Charles will always be my hotel of choice. I was most impressed with the standard of the rooms and the cleanliness.

Dear Jack, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for mentioning Isabel. Glad to hear to she went above and beyond to assist. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Front Office Manager

Interconnecting rooms perfect for families

Emma Families - 11/01/2021 Confirmed reviews ALL

Lovely, quiet, clean hotel with perfect room configuration for families. Helpful staff happy to accommodate at short notice.

Dear Emma, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Front Office Manager

Great location, fantastic stay

Adam Families - 11/01/2021 Confirmed reviews ALL

From the moment that Brielle helped us check in early to our departure a few days later, it was very smooth sailing. Rooms were spacious and lovely. Lovely surprise as Accor silver members in our room with some chocolate and drinks.

Dear Adam, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team and Brielle who assisted in making your stay a special one. We definitely value our loyalty guests and we are so very pleased to hear you had a memorable stay. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Vaish Sridhar Front Office Manager

Well located. Clean

Merrydith C. Families - 10/01/2021 Confirmed reviews ALL

Good stay. Rooms a bit crowded. Large chair - looks good but takes up too much room. Staff very helpful and friendly. Great location.

Dear Merrydith, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Vaish Sridhar Front Office Manager

good location

Anonymous Friends - 10/01/2021 Confirmed reviews ALL

Lovely room but lacking any view. Bed & pillows were extremely comfortable. It would be really great if the hotel, which is quite large had a restaurant or at least a bar where you could sit at night. Apart from that it was in a great location, easy walking to city centre, bars, cafes, etc Enjoyed our stay & room was perfect!

Dear Lorna, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do have a lovely bar area located next to the foyer, it is unfortunately closed, however we hope to resume our lovely drinks and dinner service soon. Thank you again for sharing your experience, and we look forward to welcoming you back again. Sincerely, Vaish Sridhar Front Office Manager

Great hotel for families

Adam G. Families - 10/01/2021 Confirmed reviews ALL

5 nights two rooms family of 4 great serviced rooms

Dear Liesa, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Front Office Manager

Well located

Esmeralda B. Couples - 10/01/2021 Confirmed reviews ALL

Fantastic

Dear Esmeralda, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Vaish Sridhar Front Office Manager

Comfortable and clean

D.w. Couples - 10/01/2021 Confirmed reviews ALL

Very nice

Dear Derek, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Vaish Sridhar Front Office Manage

Great stay great staff

Lea Families - 09/01/2021 Confirmed reviews ALL

Greeted by well informed helpful staff, spectacular view from lobby areas and room. Location is perfect.

Dear Leanne, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Front Office Manager

Very good

Val B. Solo - 09/01/2021 Confirmed reviews ALL

I enjoy very much my stay I had a lovely clean and quiet room it was very relaxing The girls at the desk where very friendly and helpful

Dear Val, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Vaish Sridhar Front Office Manager

Location ok.

Teresa G. Couples - 08/01/2021 Confirmed reviews ALL

Bed very uncomfortable. Lounge broken on one end. Tried to charge me twice for room.

Dear Tracy, Thank you for taking the time to tell us about your experience at the Mantra Charles Hotel Launceston. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May I please give you a call to discuss your stay with us? Sincerely, Vaish Sridhar Front Office Manager

Well located

Margaret C. Couples - 07/01/2021 Confirmed reviews ALL

Disappointed in presentation of the room Bathroom fan seemed to clogged we lint Finger prints on bathroom door Soap splattered on vanity unit no toilet brush Offer room with a view and didn't get it

Dear Margaret, Thank you very much for staying with us and for taking the time to provide your review. Please accept my apologies for the issue with the bathroom presentation and I will review room 128 with our Housekeeper. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Our most recent 20 reviews

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