Mantra Charles Hotel Launceston 4 stars

Customer review rating 4.5/5 1,326 reviews

Mantra Charles Hotel Launceston
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Hotel extras

  • Modern & Stylish

  • Proximity to CBD and local attractions

  • Proximity to Tamar Valley Wine Route

  • Studios with cookiing facilities

  • On site restaurant, lounge and conference facilities

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LaundryPaying
  • PorterPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
Leisure and activities
  • Babysitting on requestPaying
Business services
  • 3 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Mantra Charles Hotel Launceston

287 Charles Street
7250
launceston
australia

Tel: +611300092872

Fax: (+61)3/63374199

Check-in from 14h00

Check out up to 11h00

  • By plane

    LAUNCESTON AIRPORT At 14km / 8 miles

GPS :-41.446, 147.143562

Our accommodation(s)

Decorated with vibrant autumn colours to complement the building's art deco heritage, with modern kitchenettes, stylish furniture, and comfortable bedding, some rooms feature European balconies. Bathrooms have been designed with feature tiles in neutral colours with sleek, contemporary surfaces. Many rooms boast views over Launceston and surrounds from large windows, which provides the perfect vista to soak in the region.

Hotel King Room

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

2 Bedroom Interconnecting

  • Max. number of persons: 4
  • Area: From 60 / 646 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

THE CHARLES RESTAURANT

Type of cuisine: Bistro

Enjoy the fresh Tasmanian cuisine offered at The Charles Restaurant. From freshly cooked breakfasts, to delicious seasonal produce from local suppliers from the lunch and dinner menus, all complemented with beautiful wines.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 52

  • Maximum capacity: 48 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mantra Charles Hotel Launceston

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,326 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,070 reviews

Comfortable stay

TripAdvisor rating 4.5/5

trixiekemp Business - 26/07/2020 TripAdvisor review

Have stayed at the Mantra Charles multiple times. The location is close to the hospital and walking distance to town and restaurants. The staff are welcoming and helpful, room are well appointed, clean and spacious.

Hi Trixie, Thanks so much for your review we always enjoy welcoming you to the hotel. Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au

Comfortable and friendly

Customer review rating 4.5/5

Anonymous Families - 10/07/2020 Confirmed reviews ALL

We appreciate that you honoured our pre COVID-19 booking and even in these uncertain times we felt welcome.

Dear Kerri, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Housekeeping

Customer review rating 4.5/5

Anonymous Business - 14/06/2020 Confirmed reviews ALL

Overall satisfactory but housekeeping has not been maintained. Toilet not clean and something suspicious on the fabric seat

Dear Dr W., Thank you very much for staying with us and for taking the time to provide your review. I appreciate your feedback and please accept my apologies for the shortfall in our room preparation for your stay. This is particularly disappointing given our lack of guests at this time. Thanks again, and we look forward to welcoming you back in July. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Excellent service and stay given difficult circumstances

Customer review rating 4.5/5

Richard A. Business - 07/06/2020 Confirmed reviews ALL

The hotel was officially closed, but the staff made my stay as comfortable as possible.

Dear Dr A., Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. It has been a very unusual time during the COVID-19 era. Thanks again, and we hope to welcome you back to the Mantra Charles when we can open again. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Centrally located ,spacious room comfortable

Customer review rating 4.5/5

Vicki W. Couples - 02/04/2020 Confirmed reviews ALL

I thought the staff in restaurant very helpful especially the manager the food good ,

Dear Vicki, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. I am sorry about the issue with a lack response to your query on the credit card charge. I can see that the charge is additional minibar. If this is incorrect, I am pleased to refund your card for this amount -- please let me know your credit card number and expiry date and I can do the rest. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Extremely comfortable in difficult times

Customer review rating 4.5/5

Lynda Business - 31/03/2020 Confirmed reviews ALL

Staying while working at nearby animal hospital during COVID 19. Kitchenette allowed self sufficiency. I suggest optional removal of mini bar.Very comfortable bed and pillows. Great range of TV channels.

Dear Lynda, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. We are certainly in challenging times, and it pleases us to read that we were able to assist you well. Also, we happy to clear your fridge to make room for other items -- just let us know any time. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Good stay

Customer review rating 4.5/5

Lisa W. Friends - 31/03/2020 Confirmed reviews ALL

Enjoyed our stay Room service meal was great.

Dear Lisa, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…
Customer review rating 4.5/5

Gwenda K. Couples - 30/03/2020 Confirmed reviews ALL

Great Thanku.

Dear Gwenda, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Ideal location and extremely convenient

Customer review rating 4.5/5

Anonymous Solo - 29/03/2020 Confirmed reviews ALL

Convenient stay in difficult times

Dear Philip, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Vaish Sridhar Assistant Manager
Customer review rating 4.5/5

Bruce Couples - 27/03/2020 Confirmed reviews ALL

I had a fall as we were about to enter the hotel and staff were very helpful. Brought ice, took our bags up to the room. They delivered more ice during the afternoon. The next morning the lady at reception asked how my leg was and was I okay. During dinner on the first evening the manager spoke to everyone in the restaurant and thanked them for staying at the hotel and dining in the restaurant. He explained that they were all taking shorter shifts including himself to allow the hotel to keep all staff employed at this difficult time. He was a great ambassador for the hotel and we were very impressed with his attitude and actions. Well done Dougall. The food in the dining room was excellent, well presented and one of the best stays during our short trip to Tasmania. Hand sanitiser was placed on every floor outside the lifts, at the entrance to the dining room and to the buffet breakfast area, and at reception.

Dear Bruce, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. I hope that leg is recovering well! Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Inter-connecting Rooms are very handy

Customer review rating 4.5/5

Sandra V. Couples - 26/03/2020 Confirmed reviews ALL

Our rooms were very well appointed and spotlessly clean. The way the hotel is designed to provide so many rooms that may be inter-connected is very clever. Thank you for looking after us at the Mantra. (Our breakfast order on the day of departure was quite mixed up, however the staff were very apologetic and quickly sorted it out.

Dear Sandra, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Excellent Stay

Customer review rating 4.5/5

Neat, G. C. Couples - 26/03/2020 Confirmed reviews ALL

Excellent room, clean and well presented. No road noise, parking onsite was handy. Really enjoyed our stay and would definetely stay again.

Dear Anita, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Noisy

Customer review rating 4.5/5

Janine Families - 26/03/2020 Confirmed reviews ALL

Staff are excellent, love the location and the room was what I required, however the room next door had a guy working out with gym equipment-weight ball etc. to very loud music - evening then at 6.30 in the morning.

Dear Janine, Thank you very much for staying with us and for taking the time to provide your review, which I also received at booking.com. I am sorry that the neighbouring guest disturbed you during your stay. Please do let us know if that is ever an issue in the future so we contact the guest and assist. From your feedback, we have initiated a policy of separating guest rooms during this period of extra low occupancy -- it's good to social distancing also. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Very well located

Customer review rating 4.5/5

Peter B. Couples - 25/03/2020 Confirmed reviews ALL

Had a medical appointment Impressed with actions taken regarding the virus - room services were excellent

Dear Peter, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for the Specially mentioning Isabelle. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Assistant Manager

Great service in difficult times

Customer review rating 4.5/5

Paula K. Couples - 24/03/2020 Confirmed reviews ALL

Well cared for with polite distancing at this covid time.. Rooms clean airy bright and spacious... Great pillows.. Thanks again for a wonderful stay... But I won't be seeing you for a while

Dear Paula, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Great options for breakfast.

Customer review rating 4.5/5

Wayne T. Business - 23/03/2020 Confirmed reviews ALL

Pleasant and value for money. The little kitchen served us well after a session at the movies and simply heat up some food from the supermarket nearby. There was some noise from revellers on our level. The concrete floor under the carpet in our room was uneven and potentially a trip hazard.

Dear Wayne, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. I appreciate your comments regarding the carpet in room 313, which I'll follow up. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Well located

Customer review rating 4.5/5

Michael W. Couples - 23/03/2020 Confirmed reviews ALL

Clean and tidy and in very good order. Great coffee and a lovely restaurant.

Dear Micheal, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your Loyalty to us and Accor Hotels. We hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Assistant Manager

Great. Thankyou

Customer review rating 4.5/5

Gwenda K. Families - 23/03/2020 Confirmed reviews ALL

Close to facilities and eating places too.

Dear Gwenda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vaish Sridhar Assistant Manager

Disappointed

Customer review rating 4.5/5

Salil M. Couples - 23/03/2020 Confirmed reviews ALL

Ive booked the stay after looking photos of the room but when I went there, it wasn’t the same room which I booked. Photos were different and room was small.

Dear Salil, Thank you very much for staying with us and for taking the time to provide your review. I am sorry that you were disappointed with the room in relation the photos on booking.com. We have recently completed a full set of new photography and will be be replacing the online imagery as soon as the new imagery is received. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

W. located

Customer review rating 4.5/5

Margaret W. Couples - 23/03/2020 Confirmed reviews ALL

The staff looked after my wife excellent, during my stay in hospital

Dear Donald, We very much appreciate your comments regarding your stay at the Mantra Charles Hotel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for mentioning Sam from the restaurant, I will pass your words of appreciation to him. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaish Sridhar Assistant Manager

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