Peppers Silo Launceston 4 stars

Customer review rating (ALL Rating) 4.7/5 2,448 reviews

Peppers Silo Launceston - Image 1
Peppers Silo Launceston - Image 2
Peppers Silo Launceston - Image 3
Peppers Silo Launceston - Image 4
89 to 91 Lindsay Street, 7248 INVERMAY, Australia

Description

Hotel extras

  • Our conference & event facilities are perfect for your next function of up to 120 attendees

  • We offer complementary WiFi so you can stay in touch with friends and family back home

  • Relax and rejuvenate at Silo Day Spa, where your body and mind will experience tranquillity

  • Our fully equipped gym is perfect if you wish to maintain your fitness regime during your stay

  • The onsite restaurant Grain of Silos dishes up delicious cuisine made from local produce

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Tamar River Twin Room

Photo out of - Tamar River Twin Room

Twin share has never been more comfortable than the Tamar River Twin Room, with 2 plush queen beds, located on Levels 2 to 4 of the North Wing Building. Take in the ambience of the Tamar River while relaxing with friends or family.

Max. number of persons
4
Area
From 42 m² / 452 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 42 m² / 452 sq ft
  • Bedding 2 x Queen size bed(s)
See availabilities

Bask in the serenity from your room's private balcony with its stunning views, or relax in your beautifully furnished surroundings with exposed concrete walls reflecting the history of the building. Located on levels 2-3 of the Silo Building.

  • Views:

    River side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 37 m² / 398 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our Gorge River Deluxe Rooms are located on Levels 4-7 in the Silo Building with sweeping views of the entrance to Cataract Gorge. Superb modern styling of exposed concrete walls and recycled timbers highlights the industrial heritage of the site.

  • Views:

    River side

Max. number of persons
3
Area
From 39 m² / 419 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Silo Premier Suite

Photo out of - Silo Premier Suite

Located on the top floor of the building, the Silo Premier Suite has an open plan design, including a living area and bedroom with luxurious king size bed and beautiful reclaimed wood frame, plus luxury bathroom with shower. and a deep bath.

  • Views:

    Historic side view or River side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 76 m² / 818 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Two Bedroom Tamar River Suite

Photo out of - Two Bedroom Tamar River Suite

The 2 Bedroom Tamar River Suite is interconnecting combining 2 Tamar River Suites, located on Levels 1-7 of the North Wing Building, featuring 2 lounge areas, 2 king beds with 2 fold out double sofa beds and 2 beautiful sunrooms with river views.

  • Most of the accommodation:

    Terrace

Max. number of persons
6
Area
From 108 m² / 1162 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Peppers Silo Launceston

89 to 91 Lindsay Street
7248 INVERMAY
Australia

GPS:-41.431921, 147.127855

Telephone
Fax +61 3 6700 0600
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Launceston Airport Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 108 rooms
  • 6 rooms for people with reduced mobility
  • 7 connecting rooms
  • 108 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Thai
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Pressing
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Breakfast

  • Breakfast à la carte Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

4 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Board games available
  • Outdoor playground for children
  • Play area
  • Green area
  • Tourist guide for families
  • Children''s TV Channels

Well-being

Fully equipped gymnasium

  • On site

Sports and leisure

Gym

  • On site

Basketball court

  • On site

Jogging track

  • Nearby

Bodybuilding equipment/Gym

  • Nearby

Gym

  • Nearby

Bodybuilding equipment/Gym

  • On site

Jogging track

  • On site
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.29 m / 7.55 ft

  • Parking pricing: 15 AUD 15 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

GRAIN OF THE SILOS CAFE

Photo out of - GRAIN OF THE SILOS CAFE

Open daily for Breakfast and lunch. Includes terrace dining and offers a produce driven offering with a more casual approach to Grain.

Cooking style
Cafe
Capacity
80
7248 Invermay, Australia
Telephone +61 3 6700 0600

Other informations

Payment

  • Cash
  • Credit card

Open daily for Breakfast and lunch. Includes terrace dining and offers a produce driven offering with a more casual approach to Grain.

Perfect for large groups or small to enjoy a drink at Woody's Barrel Bar. For those after a quick bite to eat, Woody's serves a delicious selection of hot and cold snacks made from Tasmanian sourced produce.

Practice your daily fitness regime in our state-of-the-art 24 hour gymnasium, perfect to use as your personal workout space.

Reflecting the natural beauty of our precious environment, Silo Day Spa treatments offer a return to your natural state. Experience luxurious treatments to elevate your body to new levels of relaxation and rejuvenation.

Peppers Silo Hotel hosts a collection of romantic wedding venues for an exclusive ceremony and reception you and your guests will treasure forever. Whether you're planning a cocktail wedding reception or more of a formal affair, we are here to assist you!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,448 reviews

Customer review rating 4.5/5

Hendrik P. Solo - Confirmed reviews ALL

Customer review rating 1.5/5

David G. P. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Tong S. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Magistrates C. O. T. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Douglas H. Couples - Confirmed reviews ALL

Customer review rating 1.5/5

David G. P. Couples - Confirmed reviews ALL

This was a last minute booking for my wife and I due to securing tickets to an event. We were already booked in to Peppers Seaport for the following night for another function in Launceston, but as Seaport was booked out for the Friday we booked in to the Silos. As a 30 year Accor Member we generally always stay at Accor hotels. My wife travelled to Launceston earlier in the day with a friend, however was unable to book in prior to the event due to a serious traffic accident at Devonport that delayed travel by an hour. That same accident and a subsequent staff illness prevented me from attending the event in Launceston, so I had opted to remain at home and travel early Saturday morning, with my wife to remain in Launceston and use the accommodation booked at the Silos. However, upon receiving a phone call at 7.30pm questioning what time I would be checking in, I explained that due to exceptional circumstances I would not be staying, just my wife. I was then informed that because I was not staying that the room rate would be increasing and that I could not accumulate Accor points or use any benefits of the membership. I consider this incredibly poor service particularly as I have been an Accor member since 1996 and the cost of the Program has far exceeded any benefit I have received. I explained the situation to the staff member over the phone, but it was insisted that an additional charge was necessary. The amount of the charge was insignificant, ($30) but the lack of understanding and respect for my loyalty to Accor was incredibly disappointing. Having stayed at Accor hotels all over the world, hundreds of nights, and having had situation like this arise before where I have been unable to attend for a variety of reasons, (flight cancellations, illness, business disruptions etc) I have never before been made to feel as if I was abusing the program or ever been threatened with an additional charge. This was explained to the staff member. Every other Accor hotel I have ever stayed in has been understanding that situations occur, but not Peppers Silos! Now, I understand the staff member in question was just following procedure but they did go and speak to someone else who confirmed the additional charge. So, my criticism falls to that person in charge who would have had the authority to waive the additional fee. My wife should have been made feel welcome rather than being questioned what time I was arriving, as if she was irrelevant to the situation, with a note apparently left for staff the next day to ask where I was! I had already left for a meeting. My wife should not have to answer questions as to my whereabouts to Accor staff! Pathetic! Friday night I was considering not renewing my Accor Membership due to the approach and attitude of check in at Peppers Silo. Assuming I stay a Member another 10 years, (having already been a member for 30) that's over $3500 foregone due to Peppers Silo wanting an extra $30! However, having had such an awesome experience at Peppers Seaport the following night I will be keeping my membership and writing them a fantastic review. The 2 experiences could not be more different. Atrocious from Peppers Silos, exceptional Peppers Seaport!

Customer review rating 4.0/5

Tong S. Solo - Confirmed reviews ALL

Everything was top notch

Customer review rating 5.0/5

Magistrates C. O. T. Business - Confirmed reviews ALL

From accommodation to our conference needs everything was meet with professionalism.

Customer review rating 4.0/5

Douglas H. Couples - Confirmed reviews ALL

The room was nice and comfy but the restaurant food was a bit pretentious

Customer review rating 4.5/5

Janine D. Couples - Confirmed reviews ALL

Comfortable room with great shower. Easy parking and easy to find. Lovely restaurant on site.

Customer review rating 5.0/5

Rodney B. Couples - Confirmed reviews ALL

Immensely enjoyable. 804 was a wonderful room. Staff were pleasant and efficient.

Customer review rating 4.5/5

Julie C. Couples - Confirmed reviews ALL

The Silo roooms are really lovely - well appointed, quiet, lovely view of Tamar river

Hi Julie, Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay in our Silo rooms and appreciated the lovely views of the Tamar River. We hope to welcome you back soon for another great experience! Regards, Paul Seaman General Manager

Customer review rating 5.0/5

Malcolm C. Couples - Confirmed reviews ALL

Stayed 3 nights in a beautiful suite on the 8th floor. Loved the room, which was huge, quiet and luxurious with a great view over the river to the CBD. All the Hotel staff we interacted with were friendly and helpful. We dined several times at the Hotel restaurant, which offered a good variety of meal options, including a few specials. Fresh, a-la-carte breakfast instead of the usual buffet was excellent. Every meal was superb, with attentive friendly waiting staff. Bar service and drinks menu was also good. I would happily recommend this Hotel to anyone looking for top quality accommodation and dining in Launceston.

Dear Malcolm, Thank you so much for your wonderful feedback. Our team works hard to provide friendly and attentive service, so it’s fantastic to know that you felt well taken care of during your visit. Your recommendation means a lot to us, and we hope to welcome you back for another fantastic stay soon! Regards, Paul Seaman General Manager

Customer review rating 5.0/5

Marcus E. Solo - Confirmed reviews ALL

In my time as an Accor member, there have only been a handful of hotels that have truly impressed me, and Peppers Silo is definitely one of them! I honestly could not fault my stay. Every member of the reception team I encountered was friendly, welcoming and incredibly helpful, making the experience even more enjoyable. I was only here for two nights, but I easily could have stayed longer if time had allowed. It's not often a hotel leaves such a lasting impression, but Peppers Silo certainly did. I would highly recommend this hotel to anyone visiting Launceston. I wouldn't hesitate to stay here again!

Dear Marcus, Thank you so much for your wonderful feedback! We're thrilled to hear that your stay at Peppers Silo left such a positive impression on you. It’s great to know our reception team made you feel welcomed and helped enhance your experience. It’s fantastic to hear you enjoyed your time with us, and we’d be delighted to welcome you back whenever you find the time. Thanks for recommending us to others—word of mouth from guests like you means the world to us! Regards, Paul Seaman General Manager

Customer review rating 4.5/5

Graham O. Families - Confirmed reviews ALL

No issues . Perhaps more choice on dinner menu

Hi Graham, Thanks for your kind words! I'm glad to hear you had a comfortable stay and enjoyed the convenient location. Hope to see you again soon. Regards, Paul Seaman General Manager

Customer review rating 5.0/5

Bridgette W. Families - Confirmed reviews ALL

we stayed for 2 nights with 2 kids, room was perfect, breakfast was included in our package, the restaurant was beautiful & food was delicious. We highly recommend staying at the silos. Fantastic park next door too

Hi Bridgette, Thanks for your wonderful feedback. Great to hear you enjoyed your stay, especially the beautiful location, comfy beds, and delicious breakfast. We appreciate your recommendation and hope to see you again soon. Regards, Paul Seaman General Manager

Customer review rating 5.0/5

Chels E. Solo - Confirmed reviews ALL

Easy to get to and understand carpark, beautiful rooms and welcoming staff, restaurant is awesome

Hi Chels, Thanks so much for your lovely feedback! We're thrilled to hear you enjoyed our easy access, beautiful rooms, and welcoming staff. It’s great that you had a wonderful experience at our restaurant as well. We hope to see you again soon! Regards, Paul Seaman General Manager

Customer review rating 5.0/5

Benjamin C. Couples - Confirmed reviews ALL

Great location, very comfortable, great friendly staff, amazing food

Hi Benjamin, Thanks so much for your kind words! We're thrilled to hear you had a great experience with us and enjoyed our location, comfortable accommodations, friendly staff, and amazing food. We hope to welcome you back soon. Regards, Paul Seaman General Manager

Customer review rating 5.0/5

Alexander M. Couples - Confirmed reviews ALL

Large rooms with excellent views. First class restaurant was a highlight

Hi Alexander, Thanks for your wonderful feedback! We're thrilled you enjoyed our spacious rooms and the dining experience in Grain. We hope to welcome you back soon. Regards, Paul Seaman General Manager

Customer review rating 4.0/5

Lydia D. Friends - Confirmed reviews ALL

Overall good. The rooms are very spacious and comfortable. I have stayed here a few times but this time I found the staff less friendly than before.

Hi Lydia, Thanks for your feedback and your ongoing support - we hope to see you again soon. Regards, Paul Seaman General Manager

Customer review rating 5.0/5

Henrik G. Friends - Confirmed reviews ALL

I stayed in a Deluxe Room (Gorge River) at Peppers Silo Launceston and loved how distinctive the property is. It's a former grain silo that has been given a second life as a hotel, and the building's industrial heritage shows throughout. It feels completely different from a typical hotel, in the best way, and is a great choice if you want somewhere with real character. I also want to recognise the duty manager, Nethmi. After a question came up about a breakfast charge on my booking, she listened carefully, took the time to review my case, and handled the whole conversation with professionalism, courtesy and genuine care. The issue was resolved fairly, and it left me with a very positive impression of the team. I'd happily stay again and recommend it to anyone visiting Launceston.

Hi Henrik, Thanks so much for your kind words. Pleased to hear you enjoyed your stay in our unique Deluxe Room and appreciated the character of our former grain silo. I’m especially glad to hear that Nethmi made a positive impact during your stay. Our team strives to provide attentive service, and it’s great to see that reflected in your experience. Your feedback really motivates us to keep up the good work. Thanks for recommending us to others visiting Launceston. Regards, Paul Seaman General Manager

Customer review rating 5.0/5

Fran B. Business - Confirmed reviews ALL

Not only were the rooms beautiful, but the staff on reception were very helpful. I left my reading glasses in the room after I left. The staff arranged for them to be delivered to my home back in Victoria. The glasses arrived the next day, safely wrapped in bubble wrap! The breakfast was also delicious!

Hi Fran, Thanks so much for your wonderful feedback. It's great to know your glasses made it back to you safely! We hope to welcome you back to Peppers Silo soon! Regards, Paul Seaman General Manager

Customer review rating 4.0/5

Samuel F. Couples - Confirmed reviews ALL

Our stay at the silos for our wedding was excellent, just some of the smaller details like room service (needing to ask for water and milk, or having them inconsistently provided) was a downside. That said the staff we interacted with were fantastic and respectful! We were very appreciative of being left a treat for celebrating our wedding on our wedding day, and spa products for a couple of days after, it made our visit very special!

Hi Samuel, Thank you so much for your wonderful feedback! I’m thrilled to hear that you enjoyed our fantastic location and views while celebrating your wedding with us. It’s great to know that our staff made a positive impression and added to your special day. Thanks again for choosing to celebrate with us! Regards, Paul Seaman General Manager

Customer review rating 4.5/5

David F. Families - Confirmed reviews ALL

perfect, apart from service from cafe on first night of stay. Extremely slow and staff member said "sorry drinks will be mediocre because we are about to close"

Other web-users rate our hotel

  • 712 reviews 9.4/10 Location
  • 1,377 reviews 9.2/10 Room
  • 1,074 reviews 8.8/10 Service
  • 703 reviews 9/10 Comfort
  • 650 reviews 8/10 Food
  • 307 reviews 8.6/10 Cleanliness
  • 305 reviews 9/10 Amenities
  • 292 reviews 9.7/10 Vibe

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