The Sebel Launceston 4 stars

Customer review rating (ALL Rating) 4.5/5 1,019 reviews

The Sebel Launceston - Image 1
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Description

Hotel extras

  • Spacious Apartment Style Hotel Suites

  • CBD Location

  • Bluestone Bar & Kitchen

  • Elegant conference facilities

  • Complimentary WIFI

Our accommodation(s)

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Hotel location

The Sebel Launceston

Cnr of St John and William St
7250 LAUNCESTON
Australia

GPS:-41.433782, 147.135907

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BLUESTONE BAR & KITCHEN

Bluestone Bar & Kitchen www.bluestonebarkitchen.com.au - is an exciting new addition to Launceston's expanding foodie culture and our contemporary restaurant serves modern Australian cuisine superbly crafted with a hint of Asian influence.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,019 reviews

TripAdvisor Rating  4.5/5  1,150 reviews

Good location

Customer review rating 3.5/5

Greg Families - Confirmed reviews ALL

Sliding door to bathroom needs work. Room service tray left outside door for 3 days.

Thank you Greg, Thank you for taking the time to tell us about your experience at the The Sebel Launceston. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jayne Spicer General Manager

Well located

Customer review rating 4.0/5

Billy Couples - Confirmed reviews ALL

Living and dining felt large empy.

Thank you Billy, We very much appreciate your comments regarding your stay at the The Sebel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Kind Regards Jayne Spicer General Manager

great experience, close to everything within walking distance

Customer review rating 4.5/5

Christine W. Families - Confirmed reviews ALL

Staff went out of their way to ensure we had parking with our minivan. The rooms were great, and everything from check in to check out was very smooth

Thank you Christine, We very much appreciate your comments regarding your stay at the The Sebel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back another time. Sincerely, Jayne Spicer General Manager

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good clean hotel. The beds are way too hard and uncomfortable

Thank you Damian, We very much appreciate your comments regarding your stay at the The Sebel Launceston. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again another time. Kind Regards Jayne Spicer General Manager

Refurbishment disruptions and contaminated water

Customer review rating 2.5/5

Reg Business - Confirmed reviews ALL

I've stayed several times at The Sebel in Launceston for business purposes and the room size and cleanliness is always excellent. Unfortunately this time round, there was some room refurbishment work undertaken in the adjacent room. The noise from the hammering and general work was a little annoying, especially when this went well past 5pm. A secondary effect from this work was the contamination of the water to my room as it came out a dirty brown/yellow colour. I assume this was due to the work they were undertaking.

Thank you Reg, Thank you for taking the time to tell us about your experience at the The Sebel Launceston. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, we look forward to welcoming you back tonight and I have made sure you are allocated away from the refurbishment and actually in one of our completed bathroom refurbed rooms, I would love your feedback if you have time. Sincerely, Jayne Spicer General Manager

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Other web-users rate our hotel

  • 359 reviews 8.4/10 Location
  • 574 reviews 8.4/10 Room
  • 481 reviews 9.1/10 Service
  • 5 reviews 6.5/10 WiFi
  • 230 reviews 8.2/10 Food
  • 173 reviews 8.1/10 Cleanliness
  • 88 reviews 5.4/10 Value
  • 80 reviews 7.5/10 Breakfast

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