Peppers Seaport Launceston 4 stars

Customer review rating (ALL Rating) 4.7/5 1,193 reviews

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28 Seaport Boulevard, 7250 LAUNCESTON, Australia

Description

Hotel extras

  • Apartment Style, well equipped

  • All rooms and suites at Peppers Seaport Hotel feature either city or water views.

  • Sits in Seaport Precinct in the heart of Launceston, where the North & South Esk Rivers meet

  • Free wifi and movies

  • A number of privately owned local Restaurants around the hotel that offer charge back

Our accommodation(s)

Hotel location

Peppers Seaport Launceston

28 Seaport Boulevard
7250 LAUNCESTON
Australia

GPS:-41.43302, 147.132736

Telephone
Fax +61 3 6345 3300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,193 reviews

Customer review rating 3.5/5

Angela S. Couples - Confirmed reviews ALL

The rooms are looking very dated and could do with smartening up. I’m saying that reception checkin was excellent. Views from room good. Room clean & tidy it just needs modernising!

Dear Angela, Thank you for your wonderful feedback. We’re really pleased to hear you enjoyed the views from room, found your room clean and tidy, and had an excellent check-in experience with our reception team. At the same time, we appreciate your honest comments about the rooms feeling dated, and your feedback has been noted as we continue to look at improvements. Regarding stay points, you have recently stayed with us. Please allow 7–10 days for the points to be credited to your account. I will also review this from our end to ensure everything has been processed correctly. If you still don’t see the points after this time, please feel free to reach out and we’ll be happy to assist further. Thank you again for staying with us, we look forward to welcoming you back at Peppers Seaport Hotel on you your next visit to Tasmania. Kind Regards, Bibek Karki Assistant Manager

Customer review rating 5.0/5

Geraldine S. Business - Confirmed reviews ALL

Like coming home, always welcoming, friendly and relaxing.

Dear Geraldine, Thank you so much for your beautiful review. It truly means a lot to us to hear that your stay felt like coming home, that’s exactly the experience we hope to create for every guest. We’re delighted that you found everything welcoming, friendly, and relaxing, and your stay met your expectations so perfectly. Your kind words about our team member have been shared with her she’ll be so happy to know she made such a positive impact. Thank you again for staying, we look forward to welcoming you at Peppers Seaport Hotel on your next visit. Kind Regards, Bibek Karki Assistant Manager

Customer review rating 2.5/5

Estela A. Business - Confirmed reviews ALL

The place is divine, however when I called on the day to advise that our flight was delayed and we wouldn’t arrive until after 11 pm, I was told there was no booking under my name. I have emails showing that I requested a payment link and was advised to pay on arrival, so this was quite confusing. That said, they did manage to accommodate us with the three rooms we needed. Although they didn’t have the original view we had booked, they were helpful in finding available rooms for us.

Customer review rating 4.0/5

Susila K. Solo - Confirmed reviews ALL

- Great location by the river. - Reception staff were polite. - Comfortable bed. - A bit disappointed with the bathroom - there was a bad smell coming from the toilet bowl. I believe it was leaking. Informed reception but nothing was done - no change of room was offered. - As an ACCOR Gold member, i was provided with a bottle of wine and a complimentary chocolate. Unfortunately, the bottle of wine was of shocking quality - Ruffled Feather Shiraz which costs less than $10, not unlike cask wine. Certainly not something i would ever drink. It is a bit insulting to offer it to your guests - i think if one can afford to stay at Peppers, one would have better taste in wine. I understand that members are entitled to a glass of wine - a single serve bottle of better quality wine would have been appreciated much more. [Unfortunately, i thought it was a decent drop and had taken it on tour with me and shared it with some of my fellow travellers who knew it was provided by Peppers - we ended up pouring it down the drain. Not great for the reputation of Peppers / Accor really.] Please re-think your offering.

Dear Susila, Thank you for taking the time to share your feedback. I’m glad to hear you enjoyed our riverside location, found the bed comfortable, and that our reception team looked after you well. However, I’m very sorry to hear about the issues you experienced with the bathroom. This is certainly not our standard, and I apologise that it was not resolved during your stay or that an alternative room was not offered. I’m also sorry that the welcome wine did not meet your expectations. Your feedback is appreciated, we will review this offering and raise it with management. Thank you again for your comments they help us improve. Thank you for staying with us, we look forward to welcoming you back at Peppers Seaport hotel with better offering and better stay. Kind Regards, Bibek Karki Assistant Manager

Customer review rating 5.0/5

R. R. Business - Confirmed reviews ALL

One word. Amazing! Great staff, great facilities and well located. Always a pleasure to stay at and can’t wait to be back.

Dear R., Thank you so much for your wonderful review. It’s great to hear you had such an amazing stay with us again. Thank you for your kind words about our team, facilities, and location, I’ll be sure to share your feedback with everyone. We really appreciate your perfect scores and your recommendation. It means a lot to know you’re looking forward to coming back. We always enjoy welcoming you and can’t wait to see you again soon. Kind Regards, Bibek Karki Assistant Manager

Other web-users rate our hotel

  • 597 reviews 9/10 Location
  • 791 reviews 9/10 Room
  • 585 reviews 9.6/10 Service
  • 6 reviews 8/10 WiFi
  • 209 reviews 7.7/10 Cleanliness
  • 113 reviews 8.5/10 Vibe
  • 39 reviews 4.1/10 Breakfast
  • 7 reviews 3.8/10 Wellness Area

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