Mercure Hotel Amsterdam Sloterdijk Station 4 stars

Customer review rating (ALL Rating) 4.4/5 2,468 reviews

Mercure Hotel Amsterdam Sloterdijk Station - Image 1
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Description

Hotel extras

  • 10 min. by train from Schiphol airport

  • Only 5 min. to Amsterdam Central Station

  • Sky Bar-Restaurant located on the top floor

  • On-site paid parking facility

  • 100% non-smoking hotel

Our accommodation(s)

Hotel location

Mercure Hotel Amsterdam Sloterdijk Station

Naritaweg 1
1043 BP Amsterdam
Netherlands

GPS:52.387911, 4.834296

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

SKY LOUNGE

Visit our SKY LOUNGE restaurant for amazing views and an appetizing breakfast or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,468 reviews

TripAdvisor Rating  4.0/5  1,989 reviews

Not very satisfying

Customer review rating 2.0/5

May H. Couples - Confirmed reviews ALL

The hotel does not have any air circulation and it is very smelly because it’s locked everywhere even the room window doesn’t open

Dear May H., Thank you for sharing your thoughts with us. We’re sorry to hear that your experience did not fully meet your expectations. Please allow us to clarify that the windows in our rooms cannot be opened due to safety regulations and building policies. We understand that air circulation is important, and we apologize for any discomfort this may have caused. Regarding the smell in your room, this could have been easily addressed by ensuring the air conditioning was set to the proper mode. Our air conditioning system is designed to provide both cooling and air circulation. If you were unsure about how to adjust the settings, our 24/7 reception service is always available to assist with any questions or concerns you may have had during your stay. We hope to welcome you again and ensure that your future visits are more comfortable. Best regards, Sheroz Mehmood Front Office/ Reservations Agent

Close to the Train Station

Customer review rating 4.0/5

Catalles Families - Confirmed reviews ALL

The equipment provided is sufficient. Room size is alright but my room didn’t have a stand to place my suitcase higher. I should crouch down each time to take my belongings from my suitcase. I stayed here for five nights but on the 3rd night, the entry card did not function. I should go back to G/F reception to reactivate it. During these five nights, I found the following cases each for one time: did not clean the cups & glasses, did not clean the toilet bowl, given me a hand towel for placing onto the floor. The light on the mirror did not function during my stay. I hope your service can be improved soon.

Dear Catalles, Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay and appreciate your detailed feedback, as it helps us to improve our services. We’re glad to hear that the equipment in the room met your needs and that the room size was suitable. However, we truly regret the inconvenience you experienced with the lack of a suitcase stand, the entry card issue, and the cleaning inconsistencies. We understand how frustrating these matters can be, and we will address them with our housekeeping and maintenance teams to ensure that these issues are promptly resolved. Regarding the light on the mirror, we are sorry that it wasn’t working during your stay, and we will ensure that it is checked and repaired for future guests. We truly appreciate your constructive criticism, and we are committed to improving our service to ensure that your next stay is more comfortable. We hope to have the opportunity to welcome you back soon, and please don’t hesitate to contact us directly if there’s anything we can assist with in the future. Best regards, Sheroz Mehmood Front Office/ Reservations Agent

Lovely Hotel, very close to train station

Customer review rating 5.0/5

Michael Families - Confirmed reviews ALL

We enjoyed our stay. It is a nice, clean hotel with friendly, helpful staff, also soundproofed so no noise from traffic etc. Nice reception area where you can sit and chat with friends. Modern rooms with fridge cleaned daily, comfy beds. Located close to the train station so very convenient for travelling around when there and for getting to and from the airport. Also close to a lovely Italian restraunt just outside the station, If we return to Amsterdam will will definately use this hotel again.

Good location

Customer review rating 4.0/5

Stephen K. Families - Confirmed reviews ALL

The hotel is located near the Sloterdijk Station which only 1 train stop to Amsterdam Centraal. The room is spacious, clean and has comfortable bed. However we just know the holiday policy that the guest does not entitled to daily bottle of mineral water but only as welcome drink. We are quite satisfied with this hotel and would recommend this hotel.

Great stay

Customer review rating 4.5/5

Jason T. Couples - Confirmed reviews ALL

Relaxing and perfect location

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Other web-users rate our hotel

  • 2,170 reviews 9.1/10 Location
  • 2,495 reviews 7.4/10 Room
  • 2,020 reviews 8.4/10 Service
  • 94 reviews 3.8/10 WiFi
  • 1,077 reviews 8/10 Cleanliness
  • 921 reviews 9/10 Breakfast

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