It is a great idea for Mecure to enable guest self-check in online. it speeds up the time from entering the hotel to getting the room key which is typically the most annoying part of a hotel stay. Great job. I got my key in like 3 minutes.

Hotel is perfectly located to central Wiesbaden. Clean, quiet and staff that are friendly. I enjoy staying here!

The staff, the food and drinks were perfect. My room was very clean and the bed was very comfortable.

Excellent. Front desk extremely personable. The only draw back was the maid on the floor where the room was located. Her disposition was not warm nor approachable. Loved the hotel staff at the front desk and the area. Thank you for a pleasant experience.

Less then ten minutes into room drilling and hammering started. It was on the next floor but sound travels and it felt like right in my room.

Had a nice room but it was quite stuffy. Even turning down the temperature. My bed was very comfortable though. I would have really liked a bath robe but there wasn’t one. The lady who checked us in was extremely helpful and welcoming. My big criticism is that the TV couldn’t be changed to English. I rang down to be told that English channels start from 42 which was just News, News & more News. I wanted Sky Atlantic!

I had only spent one night but it was a very pleasant one! The front desk attendants were all very sweet and my room was clean. I left a headband that I had purchased behind accidentally (I think it may have been tossed as it was probably still in the store's bag and no one that I've spoken to has reported it found by housekeeping), which makes me so sad, BUT if anyone finds it PLEASE please please let me know (ve…)! It's gold with pink and white roses. So cute, but I understand how it could be overlooked and tossed.

Even though I set AC at 17C my room was hot and I was very uncomfortable.

The lobby is cute, has retro vibe to it, the key cards are made of wood and add-on and interesting detail to the check in experience. The 3rd floor rooms 331-339 have incredible bad, old sewage smell in them. All these rooms have also plumbing issues, standing water in tub, smell is the worst though. Avoid 3rd floor at all cost. Also the carpets in every floor are worn out, the hallways feel tired. The property needs update urgently. The furniture in the rooms are old and worn out, the desk chair a plain old foldable chair, the better rooms have a recliners but the arm rests are worn out and filling protrudes out. I stay in this hotel once a week and have seen every floor. It's well located but that pretty much it is. The rooms have a lot to desire. Wish the management would update or renovate the property.

In the City Center. Good in-house restaurant and bar. Breakfast with variety of options. Rooms are good size.

I stayed 4 nights in room 125 3 nights out of 4 I could not catch easy sleep before 2 AM. Guests of the bar came outside for a cigarette smoke and spoke rather loud. The sound isolation of the room windows is not as it should be. Next time I ask for a room that is more far away from the bar.

Can you please write me back, at the email address you sent this survey to, and explain to me how I’m supposed to fill out a survey on a hotel stay that I never stayed at on that date in question…. I find this to be very poor customer service and quite frankly a security issue, that your hotel staff has me staying at that hotel, on that date! Can you please show/send me the signed form that is required upon check in using my name…… I’m concerned now, that you gave ‘my’ room to someone under false pretenses…… Where is the form I used to check in? Where is my signature on file? Where is my final bill upon check out??? You have written me twice now to fill out this survey… Well I am taking my time to fill this out and answer you….. Please take the time, be professional, and have the curtesy to answer my questions and write me back

Very helpful & friendly staff!

Love staying with you guys! My only complaint is the shower. No matter how hard I try, the floor floods. I’ve been in many European hotels with the half door glass system, I don’t flood anyone else’s but yours! Also wish the comforter fit the bed. It’s too small, but it’s ok. Thankyou for many wonderful stays!

Hotel overall is just OK.....bathroom floor gets quite wet from the poor shower design. Bath towels are very thin and poor quality. My room was warm...hard to adjust thermostat. Nice location. Close to grocery stores, shopping, and restaurants.,