Description
Hotel extras
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Wellness area with pool, sauna and fitness equipment (free of charge)
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The hotel is in the center. Mall & points of interest are nearby.
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Two 4.6 ft. (1.4 m) wide single beds in twin rooms
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Rooms with connecting doors are available on request
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Parking garage with two charging stations below the hotel
Our accommodation(s)
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Room
Standard Room with 1 single bed
- 1 pers. max
- Bedding 1 x Queen size bed(s)
- Views: City View or Patio or Courtyard View
Room
Standard King bed
- 2 pers. max
- Bedding 1 x King size bed(s)
- Views: City View or Patio or Courtyard View
Room
Standard twin room
- 4 pers. max
- Bedding 2 x Twin bed(s)
- Views: Courtyard View or City View or Patio
Room
Privilege King Room
- 2 pers. max
- Bedding 1 x King size bed(s)
- Views: City View or Patio or Courtyard View
Hotel location
Mercure Hotel Wiesbaden City
Bahnhofstrasse 10 bis 12
65185 WIESBADEN
Germany
GPS:50.078563, 8.242863
Access and transport
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WIESBADEN HBF
Railway station
Access: 800 m / 0.5 mi 10 min walk / 3 min drive
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APOLLO CENTER
Cinema district
Access: 500 m / 0.31 mi 6 min walk
ROEMERTOR
Historic monument
Access: 800 m / 0.5 mi 8 min walk
KAISER-FRIEDRICH-THERME
Sports centre
Access: 800 m / 0.5 mi 10 min walk
KRANZPLATZ - HEISSE QUELLEN
Other attractions
Access: 900 m / 0.56 mi 11 min walk
HESS. STAATSTHEATER
Entertainment/theatre district
Access: 900 m / 0.56 mi 11 min walk
THERMALBAD
Sports centre
Access: 2.4 km / 1.49 mi 7 min drive
NEROBERGBAHN
Tourist attraction
Access: 2.9 km / 1.8 mi 7 min drive
SCHLOSS BIEBRICH
Historic monument
Access: 5 km / 3.11 mi 13 min walk
SCHLOSS FREUDENBERG
Historic monument
Access: 5.1 km / 3.17 mi 11 min drive
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Shopping district
Access: 100 m / 100 mi 1 min walk / 1 min drive
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Taxi
0.4 EUR 0.4 EUR
hair dresser
Shopping district
Access: 200 m / 200 mi 2 min walk / 1 min drive
Florist
Shopping district
Access: 200 m / 200 mi 2 min walk / 1 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets welcome
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
LILI RESTAURANT & LOUNGE
Non contractual photo
Bring along a good appetite and good friends. Our bistro serves hot and cold snacks and delicious light meals from midday to 10PM. You will also find a selection of Rheingau wines on our wine list.
LILI LOUNGE
Our bar is open from noon to midnight, with ample opportunity to unwind in peace or chat with friends or business partners. Our team serves beer, hot drinks and a wide choice of refreshments.
Breakfast
Pool
Non contractual photo
Please ask for the opening hours during your stay, seasonally changing
Fitness center
Non contractual photo
Currently unavailable
Our wellness & fitness area with heated pool and sauna invites you to linger and escape from the stressful everyday life.
Spa
Meetings & Events
- Number of Meeting Room
- 12
- Surface of the largest room
- 180 m² / 1937.502 sq ft
- Maximum seats capacity
- 189
- Maximum capacity for banquets
- 80
Our guest reviews
Good location & staff
Customer review rating 3.5/5
Michael Business - Confirmed reviews ALL
Dear Michael, Thank you for your review of our hotel! We are glad that you enjoyed your stay overall. We are aware of the somewhat worn condition of our rooms. After the successful renovation of our ground floor in 2018 with a total investment of around €7.5 million, we were confident that we could start planning the renovation of the rooms in 2020. Unfortunately, Corona had other plans. However, there is good news! The planning has finally started and we hope to be able to start renovating the room floors soon. We are looking forward to welcome you again soon. Kind regards Nina ORM & Quality Manager
Negative surprise
Customer review rating 1.5/5
Anonymous Business - Confirmed reviews ALL
Dear Gabor, Thank you very much for taking the time to share your feedback with us. We deeply regret hearing about the inconveniences in your room. Please rest assured that we take the points you mentioned seriously and will promptly investigate them. We are aware of the current condition of some rooms and have renovation plans in place. We sincerely apologize for the inconveniences caused and hope to welcome you back soon despite this. Best regards, Saskia, Guest Service Team
Outdated and overpriced
Customer review rating 1.5/5
Anonymous Business - Confirmed reviews ALL
Dear Ruta, Thank you very much for taking the time to share your feedback. We are aware that some of our rooms are in need of renovation. After the successful renovation of our ground floor in 2018, we had planned to renovate the rooms in 2020. Unfortunately, this has been delayed due to the pandemic. We sincerely apologize for any inconvenience. We would greatly appreciate a second chance and hope to welcome you back to our hotel soon. Best regards, Saskia, Guest Service Team
Alles Top
Customer review rating 5.0/5
Anonymous Business - Confirmed reviews ALL
Lieber Christophe, herzlichen Dank für Ihre positive Bewertung. Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren. Sollten Sie in Zukunft weitere Anliegen oder Wünsche haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir freuen uns jetzt schon auf Ihren nächsten Aufenthalt. Beste Grüße Saskia, Guest Service Team
Problematic Stay
Customer review rating 2.0/5
Reza S. A. Business - Confirmed reviews ALL
Dear Reza, Thank you for taking the time to share your feedback with us. We sincerely apologize to hear that your last stay was not satisfactory. We appreciate your praise for our friendly staff and the overall quality of the hotel. Regarding the room cleaning, we would like to point out that according to our environmental policy, cleaning is done every two days to conserve resources. However, we deeply regret that your concerns regarding room cleaning were not satisfactorily resolved and that you were confronted with a damaged towel. This does not meet our standards, and we sincerely apologize for these inconveniences. We are aware that the quality of our rooms is an important aspect for our guests. Please note that renovation works are planned to improve the condition of the rooms. We thank you for your constructive feedback and will ensure that your experiences are improved during your next stay in October. We hope you will give us the opportunity to restore your trust in us. Best regards, Saskia, Guest Service Team
In partnership with TripAdvisor
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