Mercure Hotel Wiesbaden City 4 stars

Customer review rating (ALL Rating) 4.2/5 2,043 reviews

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Mercure Hotel Wiesbaden City - Image 1
Mercure Hotel Wiesbaden City - Image 2
Mercure Hotel Wiesbaden City - Image 3
Mercure Hotel Wiesbaden City - Image 4
Bahnhofstrasse 10 bis 12, 65185 WIESBADEN, Germany

Description

Hotel extras

  • Wellness area with pool, sauna and fitness room (no extra charge)

  • Hotel with a welcoming atmosphere in the centre of Wiesbaden

  • Urban chic lobby with bar and a restaurant featuring local cuisine

  • 235 comfortable rooms, with connecting doors available on request

  • 6 state-of-the-art, flexible meeting facilities and parking garage

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Wiesbaden City

Bahnhofstrasse 10 bis 12
65185 WIESBADEN
Germany

GPS:50.078563, 8.242863

Telephone
Fax +49 611 304599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LILI RESTAURANT & LOUNGE

Non contractual photo

Modern, elegant and cosmopolitan, our restaurant features a carefully curated menu. Enjoy international cuisine in a relaxed atmosphere alongside authentic Hessian specialties and fine Rheingau wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,043 reviews

TripAdvisor Rating  3.9/5  763 reviews

Customer review rating 4.5/5

Elena S. Solo - Confirmed reviews ALL

Dear guest, Thank you for your feedback regarding your stay at our hotel. We are pleased to learn that you appreciated the convenient location, the quick and friendly check-in process, as well as the quality of our breakfast and service. Your comment about the strong smell of disinfectant on the fourth floor will be taken into account, and we will take measures to improve this aspect. We look forward to your next visit. Sincerely, Mercure Hotel Wiesbaden City

Customer review rating 0.5/5

Murilo Z. Couples - Confirmed reviews ALL

Dear guest, Thank you for sharing your feedback regarding your recent stay at Mercure Hotel Wiesbaden City. We sincerely apologize for the experiences you described, particularly concerning the conduct of our staff and the cleanliness of your surroundings. It is our priority to provide a welcoming and professional atmosphere, and we regret that we fell short during your visit. Regarding the sauna, our policy allows for nudity, as is customary in many wellness facilities, but we understand that this can be uncomfortable for some guests. We appreciate your understanding in this matter. We also acknowledge your concerns about the welcome drinks; our team is trained to assist with such inquiries, and we regret any confusion that occurred. Your comments will be taken seriously as we strive to improve our services. We hope you might reconsider your decision and give us another opportunity in the future. Best regards, Mercure Hotel Wiesbaden City

Customer review rating 2.0/5

Fraser S. Families - Confirmed reviews ALL

Dear guest, Thank you for your feedback regarding your recent stay with us. We appreciate your kind words about our staff and location. However, I regret to hear about the challenges you faced with your room arrangements and the bathroom facilities. We strive to meet our guests' preferences, and I apologize that we fell short in this instance. Additionally, I understand the parking situation and the delay in receiving your deposit back was frustrating. Your comments are important to us, and we will take them into consideration for future improvements. Thank you for bringing these matters to our attention. Best regards, Mercure Hotel Wiesbaden City

Customer review rating 5.0/5

Ronald H. Friends - Confirmed reviews ALL

Dear Ronald H., Thank you for your kind words regarding your stay at Mercure Hotels in Wiesbaden and Koblenz. We are delighted to hear that you enjoyed our accommodations and locations. We look forward to welcoming you back in the future. Best regards, Mercure Hotel Wiesbaden City

Customer review rating 5.0/5

Gholamali L. Families - Confirmed reviews ALL

Dear Gholamali L., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Hotel Wiesbaden City

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Other web-users rate our hotel

  • 707 reviews 8.8/10 Location
  • 1,076 reviews 5.6/10 Room
  • 902 reviews 8.2/10 Service
  • 14 reviews 5.3/10 WiFi
  • 592 reviews 8.4/10 Breakfast
  • 462 reviews 6.2/10 Comfort
  • 422 reviews 4.5/10 Cleanliness
  • 287 reviews 6.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.