Customer review rating (ALL Rating) 4.3/5 1,094 reviews
Modern comfort in the historic city of Wiesbaden: The 4-star Mercure Hotel Wiesbaden City has 235 rooms with individually adjustable AC. For your convenience, you can choose a standard or privilege room Decide. All rooms have free WiFi and a desk. One child up to 12 years sleeps for free in the parents' room. If you book a room for children up to 16 years, you receive 50% discount for the 2nd room.
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Mercure Hotel Wiesbaden City
Bahnhofstrasse 10 bis 12
65185 WIESBADEN
Germany
GPS:50.078563, 8.242863
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Railway station
Access: 800 m / 0.5 mi 10 min walk / 3 min drive
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Cinema district
Access: 500 m / 0.31 mi 6 min walk
Historic monument
Access: 800 m / 0.5 mi 8 min walk
Sports centre
Access: 800 m / 0.5 mi 10 min walk
Other attractions
Access: 900 m / 0.56 mi 11 min walk
Entertainment/theatre district
Access: 900 m / 0.56 mi 11 min walk
Sports centre
Access: 2.4 km / 1.49 mi 7 min drive
Tourist attraction
Access: 2.9 km / 1.8 mi 7 min drive
Historic monument
Access: 5 km / 3.11 mi 13 min walk
Historic monument
Access: 5.1 km / 3.17 mi 11 min drive
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Shopping district
Access: 100 m / 100 mi 1 min walk / 1 min drive
Taxi
0.4 EUR 0.4 EUR
Shopping district
Access: 200 m / 200 mi 2 min walk / 1 min drive
Shopping district
Access: 200 m / 200 mi 2 min walk / 1 min drive
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Bring along a good appetite and good friends. Our bistro serves hot and cold snacks and delicious light meals from midday to 10PM. You will also find a selection of Rheingau wines on our wine list.
Our bar is open from noon to midnight, with ample opportunity to unwind in peace or chat with friends or business partners. Our team serves beer, hot drinks and a wide choice of refreshments.
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Our wellness & fitness area with heated pool and sauna invites you to linger and escape from the stressful everyday life.
I love your hotel and beautiful city!
Customer review rating 5.0/5
Chad E. Business - Confirmed reviews ALL
Great location!
Customer review rating 3.0/5
Mary C. Business - Confirmed reviews ALL
Dear Mary, Thank you for your feedback on your stay. We hope you had a pleasant stay and we regret that not all of the services have met your expectations. Our reception is staffed 24 hours a day and will be happy to help you set the air conditioning. We are very sorry that there was a smell of smoke in the room. We are a 100% non-smoking hotel and our bar closes the terrace at 11pm. Apparently some guests still smoke illegally at the window. If there are any defects in the room, please let reception know at any time. It is very important to us that all our guests feel comfortable in our hotel. We look forward to your next stay. Best regards Saskia, Guest Service Team
a hotel of good location and quality
Customer review rating 5.0/5
Juyoung K. Business - Confirmed reviews ALL
Dear K., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saskia, Guest Service Team
Too Many Issues & Inconveniences When Staying At this Hotel
TripAdvisor rating 2.0/5
julz415SF TripAdvisor review
Dear valued Guest, Thank you for your detailed feedback. We deeply regret that the services provided did not meet your expectations. The air conditioning is now switched on. That was still out until the beginning of May, since the nights were relatively cool with under 10 degrees. Our reception is available 24 hours a day and is very happy to help. More and more guests buy food outside instead of in our restaurant and take our cutlery without giving it back, so we feel compelled to take such measures. We are aware of the current condition of some rooms and bathrooms. After the successful renovation of our ground floor in 2018, with a total investment of around €7.5 million, we planned to renovate the rooms for 2020. Unfortunately, the renovation has been postponed due to the pandemic. We are currently in talks with craft companies in order to be able to start the room renovation next year. We would be happy to welcome you again to convince you of our usual service. Best regards Saskia, Guest Service Team
Well located
Customer review rating 2.0/5
Sc Business - Confirmed reviews ALL
Dear Shannon, Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Since the nights at the beginning of May were still very cool, we can't turn on the heating yet. Now, of course, the air conditioning is on. We are currently planning the room renovation and hope to be able to start in the middle of next year. We are looking forward to welcome you again soon. Best regards Saskia, Guest Service Team
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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