Name: Mercure Hotel Wiesbaden City | ALL - ALL
Address: Bahnhofstrasse 10 bis 12, WIESBADEN, 65185, DE
Telephone: +496111620
Rating: 4.2

Mercure Hotel Wiesbaden City

Hotel for travellers looking for local and authentic experiences

Our 4-star Mercure Wiesbaden City combines stylish ambiance with contemporary comfort in the heart of the spa town, surrounded by lush greenery. Our exceptional location puts major attractions within easy reach, while guests enjoy 235 modern, peaceful rooms, an inviting lobby bar with comfortable lounges, fresh regional and international cuisine, and complimentary pool, fitness and sauna facilities.

Whether visiting for business or pleasure, experience Wiesbaden up close from our hotel. Thanks to its mild climate, it is often called the "Nice of the North" and features 26 hot springs to discover. Take a leisurely stroll from the hotel through Schiffchen (the old town) past the City Palace and State Theater to beautiful Kurpark, or explore famous Wilhelmstraße with its shops and restaurants.

Located in the heart of one of Europe's oldest spa cities, our hotel puts Wiesbaden's main station, downtown and RheinMain CongressCenter within easy walking distance, with bus stops at our doorstep.

Welcome to Mercure Hotel Wiesbaden City! Wiesbaden is much more than the capital of Hesse - experience a city of gourmet pleasures, green oases and hot springs during your stay.

Carsten Dressler, Hotel Management

Hotel extras

Wellness area with pool, sauna and fitness room (no extra charge)
Hotel with a welcoming atmosphere in the centre of Wiesbaden
Urban chic lobby with bar and a restaurant featuring local cuisine
235 comfortable rooms, with connecting doors available on request
6 state-of-the-art, flexible meeting facilities and parking garage

Our accommodation(s)

Room

Standard Room with 1 single bed

1 pers. max

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View or Patio

See availabilities

Room

Standard King bed

2 pers. max

Bedding 1 x King size bed(s)
Views: City View or Courtyard View or Patio

See availabilities

Room

Standard twin room

4 pers. max

Bedding 2 x Twin bed(s)
Views: City View or Courtyard View or Patio

See availabilities

Room

Privilege King Room

2 pers. max

Bedding 1 x King size bed(s)
Views: City View or Courtyard View or Patio

See availabilities

Hotel location

Mercure Hotel Wiesbaden City

Bahnhofstrasse 10 bis 12
65185 WIESBADEN
Germany

GPS:50.078563, 8.242863

+49 611 1620

+49 611 304599

WIESBADEN HBF

Railway station

Access: 800 m / 0.5 mi 10 min walk / 3 min drive

APOLLO CENTER

Cinema district

Access: 500 m / 0.31 mi 6 min walk

KAISER-FRIEDRICH-THERME

Sports centre

Access: 800 m / 0.5 mi 10 min walk

ROEMERTOR

Historic monument

Access: 800 m / 0.5 mi 8 min walk

KRANZPLATZ - HEISSE QUELLEN

Other attractions

Access: 900 m / 0.56 mi 11 min walk

HESS. STAATSTHEATER

Entertainment/theatre district

Access: 900 m / 0.56 mi 11 min walk

THERMALBAD

Sports centre

Access: 2.4 km / 1.49 mi 7 min drive

NEROBERGBAHN

Tourist attraction

Access: 2.9 km / 1.8 mi 7 min drive

SCHLOSS BIEBRICH

Historic monument

Access: 5 km / 3.11 mi 13 min walk

SCHLOSS FREUDENBERG

Historic monument

Access: 5.1 km / 3.17 mi 11 min drive

Shopping district

Access: 100 m / 100 mi 1 min walk / 1 min drive

Taxi

0.4 EUR 0.4 EUR

Florist

Shopping district

Access: 200 m / 200 mi 2 min walk / 1 min drive

hair dresser

Shopping district

Access: 200 m / 200 mi 2 min walk / 1 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

LILI RESTAURANT & LOUNGE

Non contractual photo

Modern, elegant and cosmopolitan, our restaurant features a carefully curated menu. Enjoy international cuisine in a relaxed atmosphere alongside authentic Hessian specialties and fine Rheingau wines.

Meetings & Events

Non contractual photo

Number of Meeting Room: 12
Surface of the largest room: 180 m² / 1937.502 sq ft
Maximum seats capacity: 189
Maximum capacity for banquets: 80

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 2,447 reviews

Frances O. Solo - 5/12/2026 Confirmed reviews ALL

The lobby and bar area of the hotel were far superior to the rooms above which left a lot to be desired. The bathroom was not clean. However, the worst was at 8.40 on Sunday morning the door was opened (without a knock in advance). It could have been room cleaning but I don't know if it was. I phoned reception immediately and asked them to let me know and they did not. I received no call back. So on more than one front, this hotel offers very poor service.

Dear Frances O., Thank you for sharing your feedback regarding your recent stay at our hotel. I sincerely apologize for the inconveniences you encountered, particularly concerning the cleanliness of the bathroom and the security issue you described. We understand how important a clean and secure environment is for our guests, and I appreciate your bringing this to our attention. Additionally, I regret that our communication fell short of your expectations. While we strive to provide prompt responses, it is clear we did not meet that standard during your stay. Your comments will be reviewed carefully to ensure we can improve our service in the future. Thank you once again for your feedback. We hope to have the opportunity to provide you with a more satisfying experience in the future. Best regards, Mercure Hotel Wiesbaden City

Constantin-ovidiu A. Business - 5/11/2026 Confirmed reviews ALL

Big room, included minibar, spa, comfortable bed, clean, warm room. Nice lobby and friendly staff. Not so rich breakfast, rooms are old fashioned, bathroom needs improvements. Pricy, but maybe because of the conference.

Dear guest, Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location, comfortable accommodations, and staff. We take note of your suggestions concerning breakfast variety and room improvements, as guest insights are invaluable to us. Best regards, Mercure Hotel Wiesbaden City

Anil S. Business - 5/9/2026 Confirmed reviews ALL

I got to hotel, but was told that hotel was busy and cannot check in till 15:00. This was very disappointing as I noticed not too much room cleaning was done. Not happy that the swimming pool area was used by children everyday by children till 18:00. As a customer we pay for for all the facilities that the hotel advertised to be available. The staff were all helpfully. The breakfast choice was a little disappointing for the amount you are charged, not too much hot food choice for vegetarian. The lobby area looks fresh but the room were very disappointing, needs a complete refresh and the bathroom was very small and needs major rework as it was leaking and the soap and shampoo was right next to the shower so with no room it could become a safety issue. Also not rail to hold on to coming out of the bath. The towels were worn and needs a refresh.

Dear Anil S., Thank you for sharing your thoughts about your recent stay at Mercure Hotel Wiesbaden City. We appreciate your feedback as it is valuable for improving our services. I apologize for the inconvenience you experienced regarding the check-in time. Our standard check-in policy is at 15:00, and while I understand this can be frustrating, it is in place to ensure that rooms are thoroughly prepared for incoming guests. I am also sorry to hear that you found the swimming pool usage by children and the breakfast options not to meet your expectations. We strive to offer a variety of choices that cater to all dietary preferences. Regarding the condition of your room, I sincerely regret that it fell short of your expectations. Your comments about the bathroom and towel quality have been noted, and I assure you that we are continuously working on enhancements to our facilities. Thank you for recognizing the helpfulness of our staff. We hope to have the opportunity to welcome you back in the future for a more satisfying experience. Best regards, Mercure Hotel Wiesbaden City

Rainer M. Business - 5/8/2026 Confirmed reviews ALL

Not recommendable. The bed was worn out and lack on maintenance was visible, especially in the bathroom with damaged walls and door. Only bright side was the breakfast.

Dear Rainer M., Thank you for your feedback. I regret to hear about the condition of your room and the maintenance issues you encountered. Your comments regarding the bed and bathroom have been noted. I am pleased to learn that you enjoyed the breakfast during your stay. Best regards, Mercure Hotel Wiesbaden City

Florian G. Business - 5/8/2026 Confirmed reviews ALL

The hotel feels quite old, and unfortunately cleanliness in my room was an issue. For example, the bathroom door had bloody fingerprints on it, which was not acceptable. Fine for one night, but I wouldn’t stay here again.

Dear Florian G., Thank you for taking the time to share your feedback. I sincerely apologize that your experience did not meet your expectations, particularly regarding the cleanliness of your room. Such standards are of utmost importance to us, and we appreciate your comments as they help us identify areas for improvement. We value your input and hope you may reconsider staying with us in the future. Best regards, Mercure Hotel Wiesbaden City