ibis Mainz City Hotel 2.5 stars

Customer review rating (ALL Rating) 4.4/5 2,295 reviews

ALLSAFE approved hotel

Information message

ibis Mainz City
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+ 17 Services

Hotel extras

  • City center location, just 5 minutes' walk to the Rhine promenade - 328 yards (300 m) away

  • Highway connection 1.2 miles (2 km) away, train and bus station 328 yards (300 m) away

  • Hotel parking garage, 3 parking spaces for buses right next to the hotel

  • own underground car park, 3 bus parks in front of hotel, bicycle parking

  • 4 meeting rooms have A/C, natural light, no columns, and can be darkened

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Mainz City

Holzhofstrasse 2
55116 mainz
germany

Fax: (+49)06131247200

Check-in from 15h00

Check out up to 12h00

  • Linie 61:  61 STADTPARK

  • BUS 61:  BUS 61 STADTPARK

  • S8:  S8 MAINZ-RomTheater

  • By plane

    DUESSELDORF At 225km / 140.63 miles

  • By plane

    FRANKFURT RHEIN MAIN At 30km / 18.75 miles

  • By plane

    KOLN BONN At 170km / 106.25 miles

  • By car

    A60 MAINZ-LAUBENHEIM FROM BINGEN At 2.5km / 0 miles

  • By car

    A60 MAINZ-LAUBENHEIM FROM FRANKF At 2.5km / 0 miles

  • By car

    A63 MAINZ-STADTMITTE At 2km / 1.25 miles

  • By train

    HAUPTBAHNHOF At 3.5km / 2.19 miles

  • By train

    MAYENNCE / MAINZ At 3.5km / 2.17 miles

  • By train

    SUEDBAHNHOF At 0.4km / 0.25 miles

GPS:49.994691, 8.280523

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR Non contractual photo

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our accommodation(s)

You're sure to get a good night's sleep at the ibis Mainz City hotel: All 144 non-smoking rooms are air conditioned, soundproofed and have innovative Sweet Bed by ibis beds. Amenities include a desk, free WIFI and TV with a wide range of Sky channels.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 92

  • Maximum capacity: 80 people

Find out more

Our guest reviews for
ibis Mainz City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,295 reviews

TripAdvisor Rating 4.0/5

75 reviews

Friendly and efficient staff.

Customer review rating 4.5/5

James S. Couples - 06/12/2021 Confirmed reviews ALL

Great location, clean comfortable room, great staff and excellent location.

Nice hotel.

Customer review rating 5.0/5

Vivian Solo - 22/11/2021 Confirmed reviews ALL

The hotel is very well located. It's close to the S-Bahn, Shoppings, downtown, along the river walk and many cultural amenities. The staff is very kind and friendly. The sanitary measures are very well put in place so that one can feel really safe. The breakfast is good. I really recommend it and would come back any time, when in Mainz. Congratulations to the management !

Sehr geehrte Frau B., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Mainz City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Jörg Everts General Manager

perfect location

Customer review rating 4.5/5

C. D. Families - 06/11/2021 Confirmed reviews ALL

we came to see the gutenberg museum and the museum antike schiffsfahrt and the location couldn't have been better! the rhein next door, nice restaurants in the neighborhood, sweet shops to do window shopping all in all wonderful

Unkompliziert!

Customer review rating 5.0/5

Björn W. Business - 03/09/2021 Confirmed reviews ALL

Professionel!

Poor customer service but nice room

Customer review rating 3.5/5

Peter N. Business - 02/09/2021 Confirmed reviews ALL

I arrived early after a change of plan in my schedule only to be refused check-in. This is the first time I have been refused check-in throughout my global travels. In times when the hotel is fully booked, this can, of course happen, when the rooms need to be cleaned, but the hotel here was far from full. I had to wait 3 hours before I was allowed to enter my room. I do not arrive too early on purpose, but being able to get into my room, change and work would have been good. Do I demand money back when I leave at 7:00am in the morning (such as the last time I stayed in this very hotel)? - I still have 5 hours to go to my "official" check-out time. Somewhat disappointing reaction by the receptionist

Mainz Stay

TripAdvisor rating 4.0/5

I3513DHbb 21/08/2021 TripAdvisor review

Stayed at the Miainz City Ibis for 21 nights The location is very good. Close to supermarkets, Many restaurants. Close to the river Staff were helpful Breakfast buffet was good Room was not large but decent size Room cleaning was good. For the price was a decent hotel. Would stay again and recommend.

nice experience

Customer review rating 4.5/5

Noname Business - 08/07/2021 Confirmed reviews ALL

I enjoyed my room, my stay, the location.

Good stay

TripAdvisor rating 4.0/5

PeNor Business - 05/04/2021 TripAdvisor review

The hotel lies just 2 minutes walk from the Mainz Römisches Theater railway station. The river is just 5 minutes away and has a nice area to walk. The rooms are standard Ibis rooms but clean and functional. Internet easy to use and adequate. The Corona safety and hygiene concept is good.

Good stay

Customer review rating 4.0/5

Peter Business - 02/04/2021 Confirmed reviews ALL

The check in was not prepared and the Platinum member status drink was offered only upon request. Facility is well kept and convenient to the Römisches Theater train station. WiFi adequate and easy to use.

Well located

Customer review rating 4.0/5

Jonas G. Business - 29/09/2020 Confirmed reviews ALL

Nice hotel, well located, but room was quite cold (AC)

well located, but noisy on the street side

Customer review rating 4.0/5

Paula Couples - 14/09/2020 Confirmed reviews ALL

the hotel is perfect located in the historical part of Mainz, but on a main road, and unfortunately we had a room on the street side, therefore we could not keep the window open because of the noise

Very good location

Customer review rating 4.0/5

Richard D. Couples - 23/07/2020 Confirmed reviews ALL

Professional and polite staff.

Very comfortable friendly hotel at reasonable prices in a great location near to the old town

TripAdvisor rating 5.0/5

Alexis S 20/02/2020 TripAdvisor review

Always good to stay here. Comfortable rooms, friendly service, good breakfast, quiet and clean. Hotel is located within easy walking distance of the town. Good beds and pillows and decent shower. Highly recommended.

Ibid Mainz City

TripAdvisor rating 5.0/5

hmv056 Solo travel - 27/10/2019 TripAdvisor review

This has been my fourth time at the Ibis Mainz City and each time I have felt relaxed, respected and comfortable. The location, at the edge of the old town, five minutes away from the Rhein and the S-Bahn connection to Frankfurt and the Airport, makes this a great place to act as a base of operations. Ibis Hotels are not for those looking to spend time in a hotel, they are meant to be places to stash your stuff and enjoy the city. And in this respect, the Ibis Mainz City excels. The breakfasts, as at all Ibis properties, is substantial, the service at the front desk is friendly and helpful, the cleaning staff efficient.

Dear Guest, Thank you for your review of the ibis Mainz City. We appreciate you taking the time to provide detailed information regarding your stay. We appreciate your loyalty to our Brand, and hope to welcome you back soon. Kind regards Ümit Alis your host

Less than I Expected

TripAdvisor rating 3.0/5

Buzzard-of-Oz Solo travel - 20/09/2019 TripAdvisor review

I was somewhat unimpressed by the property. Whilst the location is quite good, the property is really only 2.5 star. There is no fridge in the rather small room. Bathroom amenities are poor - for example there are no facial tissues. The shower is in the bath, it's not a stand alone shower. The air conditioner can not be adjusted to your desired temperature. I also found noise from other rooms/hallway to be a bit annoying.

Dear Buzzard-of-Oz, Thank you for taking the time to share a review following your stay with us at ibis Mainz City. I am sorry that you were not fully satisfied with your visit. I am sorry to see that the size of your room and bathroom amenities did not meet with your expectations.This is a common feature with most hotels of economy(2*) category. But please be assured that our rooms have been designed to offer our guests a comfortable stay with all the facilities you may expect from a 2 to 3 -star property, making maximum use of the limited space available in a prime city centre location. I can recommend upgrading to one of our family rooms if further space is required in future. We do hope that you return again in the future so that we can improve on your opinion of the hotel. Ümit Alis General Manager

Great location by the Rhein

TripAdvisor rating 3.0/5

Fiona E Couples - 31/07/2019 TripAdvisor review

The hotel is clean, familiar and pretty much what you'd expect from an Ibis. The atmosphere could be a little more friendly - a bit more welcoming, however. There was no parking available when we arrived - we had to go to a large multi-storey place close by - and there was still none for our second night. Disappointing. While the room was obviously clean and in good condition the bed seemed smaller than other Ibis hotels I have stayed in. The big plus is the location - a less than 5 minutes walk to the river and the same to the old city.

Good location near the city center

TripAdvisor rating 5.0/5

AussieLEF56 Couples - 09/05/2019 TripAdvisor review

The hotel is located walking distance to the cathedral and the most important attractions of the town The rooms are enough spacious and with wooden floor that is perfect for those suffering of allergies The buffet breakfast is in the standard of Ibis, with hot and cold dishes. The front desk staff and the cleaning staff on the floors is polite and helpful. A public garage is connected directly with the hotel that is very useful. Overall, I am happy with my stay in Mainz and I can suggest this hotel to business people and tourist

Dear Guest, thank you for your review of the ibis Mainz City. We appreciate you taking the time to provide detailed information regarding your stay.It is always a pleasure to receive great feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We wish you all the best on your future travels. Ümit Alis Hotel Manager

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