Mercure Hotel Mainz City Center 3.5 stars

Customer review rating (ALL Rating) 4.5/5 593 reviews

Mercure Hotel Mainz City Center - Image 1
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Description

Hotel extras

  • Best location between the main train station and the old town

  • Spacious rooms with air conditioner and kitchenette for long stays.

  • Family room connected with a separate single room

  • Affordable parking garage 100 m from the hotel

  • Varied breakfast buffet with gluten- and lactose-free dishes.

Our accommodation(s)

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Hotel location

Mercure Hotel Mainz City Center

Kaiserstrasse 7
55116 MAINZ
Germany

GPS:50.00302, 8.2615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

KAISERS LOUNGE AND BAR

Relax after a busy day in our cosy Kaisers Lounge Bar. With coffee and tea specialties, selected wines from Rheinhessen and Rheingau or a glass of beer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  593 reviews

TripAdvisor Rating  4.0/5  16 reviews

OK, but hotel room safe was just sitting on shelf.

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Fine except for hotel room safe just sitting on shelf.

Dear Mr. R., Thank you for sharing your feedback. We appreciate your comments regarding the hotel room safe and will address this internally. We hope to welcome you back for an improved experience. Best regards MERCURE Hotel Mainz City Center Jürgen Axel, General manager

Nice location

Customer review rating 4.0/5

Andy Friends - Confirmed reviews ALL

Delta was close to the train station, which is very convenient when you take a train from Frankfurt to Mainz. It is also a short walk to the Dom and the Markt. The breakfast was good, they even have a pancake machine that makes fresh pancakes.

Dear Mr. N., Thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location and breakfast offerings. Your kind words motivate us to maintain our high standards. Best regards, MERCURE Hotel Mainz City Center Jürgen Axel, General Manager

Well located

Customer review rating 4.0/5

Sn Business - Confirmed reviews ALL

Good

Dear SN, thank you for your positive review. We are delighted that you found our location convenient. We look forward to welcoming you back. Herzliche Grüße aus Mainz Mercure Hotel Mainz City Center Jürgen Axel, Hoteldirektor

Very confortable

Customer review rating 5.0/5

Derek B. Couples - Confirmed reviews ALL

Lovely room, excellent breakfast, good location.

Dear Mr B., Thank you for your kind feedback. We are delighted to hear that you enjoyed our comfortable rooms, excellent breakfast, and convenient location. We look forward to welcoming you back soon. Herzliche Grüße aus Mainz, Mercure Hotel Mainz City Center Jürgen Axel, Hoteldirektor

Clan and perfect

Customer review rating 4.5/5

Renato R. Couples - Confirmed reviews ALL

Hotel staff was very nice at check in. Very clean room and bathroom

Dear Renato R., Thank you for your positive review! We are delighted to hear that you found our hotel clean and perfect. Our team takes pride in providing excellent service. We look forward to welcoming you back. Herzliche Grüße aus Mainz, Mercure Hotel Mainz City Center Jürgen Axel, Hoteldirektor

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Other web-users rate our hotel

  • 526 reviews 8.7/10 Location
  • 674 reviews 8/10 Room
  • 468 reviews 8.9/10 Service
  • 11 reviews 6.7/10 WiFi
  • 389 reviews 8.3/10 Breakfast
  • 236 reviews 8.7/10 Cleanliness
  • 116 reviews 4.9/10 Value
  • 30 reviews 4.3/10 Bar

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