Mercure Hotel Mainz City Center 3.5 stars

Customer review rating (ALL Rating) 4.5/5 933 reviews

Mercure Hotel Mainz City Center - Image 1
Mercure Hotel Mainz City Center - Image 2
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Description

Hotel extras

  • Prime location between the main train station and the old town

  • All rooms have air conditioning, USB ports and tea making facilities.

  • 3 family rooms connected to a separate single room

  • Affordable parking garage 300 feet from the hotel

  • Varied buffet breakfast, including vegan, gluten-free and lactose-free dishes.

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Mainz City Center

Kaiserstrasse 7
55116 MAINZ
Germany

GPS:50.00302, 8.2615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

KAISERS LOUNGE AND BAR

Relax after a busy day in our cosy Kaisers Lounge Bar. With coffee and tea specialties, selected wines from Rheinhessen and Rheingau or a glass of beer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  933 reviews

Customer review rating 4.5/5

Alistair T. Couples - Confirmed reviews ALL

Dear Mr. T., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our accommodations to be of great value and that the comfort of the bed, as well as the functionality of the shower and air conditioning, contributed to your enjoyable experience. We also appreciate your remarks about our convenient location near the train station, which indeed makes exploring the region much easier. Should you choose to visit us again, we hope to provide you with another delightful stay. Best regards, Mercure Hotel Mainz City Center Jürgen Axel, General Manager

Customer review rating 3.5/5

Avinesh M. Friends - Confirmed reviews ALL

Dear Mr. M., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed the air conditioning in your room. However, we acknowledge your concern regarding the absence of a refrigerator, which can indeed enhance the comfort of your stay. Minibars are available in our Privilege rooms. We appreciate your input as it helps us understand our guests' needs better. Best regards, Mercure Hotel Mainz City Center Jürgen Axel, General Manager

Customer review rating 3.0/5

Noah R. Couples - Confirmed reviews ALL

Dear Mr. R., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience caused by the wifi connectivity issues you experienced. We understand the importance of reliable internet access, especially for international travelers. Unfortunately, our internet provider experienced unexpected technical issues during your stay, which were subsequently resolved. Best regards, Mercure Hotel Mainz City Center Jürgen Axel, General Manager

Customer review rating 5.0/5

Susan K. Couples - Confirmed reviews ALL

Dear Mrs. K., Thank you for your kind words. We are delighted to hear that you had a great experience at our hotel. Your positive feedback is truly appreciated and motivates our team to continue providing excellent service. Best regards, Mercure Hotel Mainz City Center Jürgen Axel, General Manager

Customer review rating 5.0/5

Glen N. Couples - Confirmed reviews ALL

Dear Mr. N., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, accommodations, and the service provided by our team. Your positive feedback motivates us to continue delivering exceptional experiences for our guests. Best regards, Mercure Hotel Mainz City Center Jürgen Axel, General Manager

Other web-users rate our hotel

  • 492 reviews 9.2/10 Location
  • 605 reviews 7.9/10 Room
  • 432 reviews 8.5/10 Service
  • 25 reviews 6.9/10 WiFi
  • 315 reviews 8/10 Breakfast
  • 226 reviews 8.1/10 Cleanliness
  • 118 reviews 5.8/10 Value
  • 58 reviews 5.1/10 Food

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