Mercure Hotel Mainz City Center 3.5 stars

Customer review rating (ALL Rating) 4.4/5 854 reviews

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Kaiserstrasse 7, 55116 MAINZ, Germany

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Mercure Hotel Mainz City Center

Hotel for travellers looking for local and authentic experiences

The Mercure Mainz City Center is located in a quiet area of Mainz city center - ideal for business stays and city trips. The hotel has 103 comfortable business, family and long-stay rooms. The inviting Kaisers Lounge and Bar is a great place to relax, socialize, or hold work meetings. The varied buffet breakfast is served in the Moguntia restaurant. A modern meeting room offers space for up to 15 people. The hotel has excellent parking and charging facilities for bicycles and e-bikes.

The Mercure Hotel Mainz City Center is perfectly located near Mainz Central Station, not far from the city center and the old town. The convention center, government district, state museum, and most attractions are within walking distance. Mainz is a very popular holiday destination, and not only during Carnival. The ZDF television garden, home games of Mainz 05, Gutenberg Museum, Mainz Cathedral, St. Stephen's Church with Chagall windows, and Roman Museum also attract countless visitors.

Mainz is a very popular holiday destination, and not only during Carnival. The ZDF television garden, home games of Mainz 05, Gutenberg Museum, Mainz Cathedral, St. Stephen's Church with Chagall windows, and Roman Museum also attract countless visitors.

We have completely renovated our hotel. All hotel rooms, bathrooms and public areas have been meticulously decorated in a modern mid-century design. Look forward to a special stay in the heart of Mainz!

Jurgen AXEL, Hotel Management

Hotel extras

Prime location between the main train station and the old town
All rooms have air conditioning, USB ports and tea making facilities.
3 family rooms connected to a separate single room
Affordable parking garage 300 feet from the hotel
Varied buffet breakfast, including vegan, gluten-free and lactose-free dishes.

Our accommodation(s)

Room

Standard Single Room

1 pers. max
12 m² / 129 sq ft

Bedding 1 x Single bed(s)

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Room

Standard Double Room

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)

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Room

Standard Twin Room

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Twin bed(s)

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Room

Privilege Double Room

2 pers. max
21 m² / 226 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Privilege Twin Room

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Twin bed(s)

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Room

Superior Single Room

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Hotel location

Mercure Hotel Mainz City Center

Kaiserstrasse 7
55116 MAINZ
Germany

GPS:50.00302, 8.2615

+49 6131 971070

+49 6131 97107555

Railway station
Highway exit

MAINZ HBF

Railway station

Access: 200 m / 0.12 mi 2 min walk / 1 min drive

MAINZ HBF

Railway station

Access: 200 m / 0.12 mi 2 min walk / 1 min drive

MAINZ HBF

Railway station

Access: 200 m / 0.12 mi 2 min walk / 1 min drive

MAINZ HBF

Railway station

Access: 200 m / 0.12 mi 2 min walk / 1 min drive

MAINZ HBF

Railway station

Access: 200 m / 0.12 mi 2 min walk / 1 min drive

A60

Highway exit

Access: 3.5 km / 2.17 mi 40 min walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Shuttle
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

Near the property

Car park

KAISERS LOUNGE AND BAR

Relax after a busy day in our cosy Kaisers Lounge Bar. With coffee and tea specialties, selected wines from Rheinhessen and Rheingau or a glass of beer.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 42 m² / 452 sq ft
Maximum seats capacity: 20
Maximum capacity for banquets: 0

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 854 reviews

Steve H. Couples - 5/28/2026 Confirmed reviews ALL

Good hotel value with great location close to bahnhof and city centre. Rooms as expected for Mercure. Only one issue that affected our stay - we asked for another 2 pillows but they could only give us one. Not sure how a big hotel does not have extra pillows.

Dear Mr H., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the value we offer. We apologize for the inconvenience regarding the availability of additional pillows. Please know that we strive to accommodate all guest requests, and your feedback will be taken into consideration as we continue to enhance our service. Herzliche Grüße aus Mainz Mercure Hotel Mainz City Center Jürgen Axel, Hoteldirektor

Manabu S. Families - 5/26/2026 Confirmed reviews ALL

It was useful because we can take a great breakfast until 12:00 and late checkout(12:00)

Dear Manabu S., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our breakfast service and found your stay comfortable. We strive to provide a pleasant experience for all our guests. Herzliche Grüße aus Mainz Mercure Hotel Mainz City Center Jürgen Axel, Hoteldirektor

Maurice S. Solo - 5/26/2026 Confirmed reviews ALL

Much appreciated the early check in, and the warm and friendly staff.

Dear Mr S., Thank you for your kind words regarding our location and staff. We are pleased that you appreciated the early check-in and found our accommodations satisfactory. Your feedback motivates us to continue delivering excellent service. Herzliche Grüße aus Mainz Mercure Hotel Mainz City Center Jürgen Axel, Hoteldirektor

Lusine V. Families - 5/25/2026 Confirmed reviews ALL

The service was very poor. At the reception desk, we did not encounter anyone professional or even welcoming with a smile.

Geachte mevrouw V., Hartelijk dank voor uw feedback over uw recente verblijf. Het spijt ons te horen dat u onze service niet als professioneel of gastvrij heeft ervaren. Uw opmerkingen zijn waardevol voor ons en zullen worden besproken met ons team om de kwaliteit van onze dienstverlening te verbeteren. Herzliche Grüße aus Mainz Mercure Hotel Mainz City Center Jürgen Axel, Hoteldirektor

Ross B. Solo - 3/26/2026 Confirmed reviews ALL

Friendly and helpful staff

Dear Mr. B., Thank you for your kind words regarding our location and the service provided by our team. We are delighted to know that you had a positive experience during your stay. Your feedback is greatly appreciated. Best regards, Mercure Hotel Mainz City Center Jürgen Axel, General Manager

Web-users rating

Other web-users rate our hotel

462 reviews 9.2/10 Location
583 reviews 7.9/10 Room
414 reviews 8.6/10 Service
16 reviews 7.3/10 WiFi
325 reviews 8.1/10 Breakfast
212 reviews 8.6/10 Cleanliness
108 reviews 5.2/10 Value

66 reviews 8.9/10 Location
129 reviews 7.7/10 Room
86 reviews 8.2/10 Service
76 reviews 8.3/10 Breakfast
49 reviews 8.3/10 Cleanliness
12 reviews 5.3/10 Value

43 reviews 9.4/10 Location
70 reviews 8.5/10 Room
60 reviews 9.1/10 Service
43 reviews 8.4/10 Breakfast
23 reviews 8.9/10 Cleanliness

38 reviews 9.6/10 Location
50 reviews 8.2/10 Room
41 reviews 9.1/10 Service
22 reviews 8.5/10 Cleanliness
21 reviews 8.4/10 Breakfast
7 reviews 5.7/10 Value
7 reviews 5.5/10 Food

18 reviews 9/10 Location
26 reviews 7.7/10 Room
27 reviews 8.5/10 Service
13 reviews 8.1/10 Breakfast
7 reviews 8.4/10 Cleanliness
5 reviews 5.4/10 Value

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