Mercure Hotel Mainz City Center 3.5 stars

Customer review rating (ALL Rating) 4.2/5 140 reviews

ALLSAFE approved hotel

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Mercure Hotel Mainz City Center
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+ 14 Services

Hotel extras

  • Best location between the main train station and the old town

  • Spacious rooms with air conditioner and kitchenette for long stays.

  • Family room connected with a separate single room

  • Affordable parking garage 100 m from the hotel

  • Varied breakfast buffet with gluten- and lactose-free dishes.

Hotel location

Mercure Hotel Mainz City Center

Kaiserstrasse 7
55116 mainz
germany

Fax: (+49)6131/97107555

Check-in from 15h00

Check out up to 12h00

  • S TRAIN:  S8 Mainz Main Station

  • STRASSENBAHN:  Tram 50 51 52 Mainz Main Station

  • By plane

    FRANKFURT RM At 35km / 21 miles - Shuttle paying

  • By plane

    FRANKFURT RM At 35km / 21 miles - Shuttle paying

  • By car

    A60 At 3km / 2 miles

  • By train

    MAINZ HBF At 0km / 0 miles

  • By train

    MAINZ HBF At 0km / 0 miles

GPS:50.00302, 8.2615

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible hotel
  • Wi-Fi
  • Bar
  • Meeting rooms

KAISERS LOUNGE AND BAR Non contractual photo

Relax after a busy day in our cosy Kaisers Lounge Bar. With coffee and tea specialties, selected wines from Rheinhessen and Rheingau or a glass of beer.

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 42

  • Maximum capacity: 20 people

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Our guest reviews for
Mercure Hotel Mainz City Center

100% genuine reviews from our guests

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ALL Rating 4.2/5

140 reviews

Perfect

Customer review rating 4.5/5

Mirsada T. Couples - 30/11/2021 Confirmed reviews ALL

Very close to train station, very nice and friendly girls on reception.

Good stay

Customer review rating 3.5/5

Stefano Business - 25/11/2021 Confirmed reviews ALL

Nice room, maybe the bathroom could be better (no window and no suction, or maybe it was broken)

Ideal for an overnight or longer stay

Customer review rating 4.5/5

Chris W. Couples - 01/11/2021 Confirmed reviews ALL

Extremely friendly and competent staff on the front desk. A parking facility in the immediate vicinity for €5 for 24 hours is unbeatable. Short walk to the old town and Cathedral and also in the immediate area a vast selection of places to eat.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Hotel Mainz City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MERCURE Hotel Mainz City Center Jana Lindner-Werth, Front Office Manager

well located and good stay

Customer review rating 5.0/5

Anonymous Business - 16/10/2021 Confirmed reviews ALL

Very good

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Mainz City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Mainz City Center Jana Lindner-Werth, Front Office Manager

Great staff

Customer review rating 4.0/5

James K. Business - 01/10/2021 Confirmed reviews ALL

Mercure hotel in good location for exploring Mainz and the surrounding area (near station). Staff were excellent and very friendly.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Hotel Mainz City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MERCURE Hotel Mainz City Center Jana Lindner-Werth, Front Office Manager

Good location

Customer review rating 4.5/5

Peter N. Business - 30/09/2021 Confirmed reviews ALL

Nice stay - room nice and functional and the staff very obliging and professional. Convenient to the train station.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Mercure Hotel Mainz City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Mainz City Center Jana Lindner-Werth, Front Office Manager

Nice rooms, horrible parking, horrible breakfast

Customer review rating 3.0/5

Anonym Families - 04/07/2021 Confirmed reviews ALL

-Finding a parking spot was a nightmare -staff was friendly - room was nice, AC, big windows, TV, kettle ect -bathroom shower had a weitd little step, in my opinion a tripping hazard -breakfast was meager, for this price i expected much, much more. You're better of going to Aldi no joke.

Dear Talia B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Mainz City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juergen Axel General Manager

Very good stay, friendly reception,

Customer review rating 4.5/5

Christiane F. Friends - 27/06/2021 Confirmed reviews ALL

nice hotel, close to city and close to railroad station. Just in walking distance to roman temple remnants, to catholic Dome, Christus Church, to Guttenberg museum (really making it almost without mentioning Martin Luther! What was that? Joke? Kidding?), Rhein bridges, sceneries,...

Dear Mrs F., We very much appreciate your comments regarding your stay at the Mercure Hotel Mainz City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Mercure Hotel Mainz City Center Jürgen Axel, General Manager

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