Ibis Budget Lorena

Ibis Budget Lorena 2 stars

Customer review rating (ALL Rating) 4.4/5 448 reviews

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Hotel extras

  • 15 minutes from the bus terminal

  • 10 minutes from the city center

  • A 2-minute drive from Presidente Dutra Highway

ALLSAFE approved hotel

Hotel location

Ibis Budget Lorena

Estrada Chiquito De Aquino 46, Loja Externa 1
12612-550 LORENA
Brazil

GPS:-22.754613, -45.106637

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

CAFE DA MANHA

Restaurant with breakfast buffet served daily from 6:30am to 10:30am

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  448 reviews

TripAdvisor Rating  4.0/5  124 reviews

Well located

Customer review rating 4.5/5

Marcelo Families - Confirmed reviews ALL

Very well located, close to mall and market, also close to The road called Dutra. Just two observations: It needs some hook for hanging clothes in The bathroom, and also a mini friger.

Olá Marcelo, Muito obrigada pela avaliação, toda opinião é muito importante pra nós. Ficamos felizes que tenha tido uma boa estadia. O Ibis Budget ´tem como característica possuir o apartamento mais compacto e por isso não ter frigobar no apartamento. Espero pode recebe-lo em breve novamente.

bad receptionists

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

my agency booked the "standard" Ibis for 3 days with 1 week in advance. (Confirmação: 9738WK7512) Arriving at the hotel we were informed that there were no room available for us, that Ibis didn't cofirm the reservation (which you actually did), som epeople in the front desk mentioned that they didn't reply the email confirming the availability of the rooms (in the integrated platform for reservations there's no need for that), others sais they didn't receive the reservation request at all, others sais it was our travel agent's fault (our agent promptly showed us the whole process and that it was something from IBIS themselves)... which clearly shows that it was an internal mistake from the IBIS team. In the end we had to sleep in the IBIS Budget, paying the standard (higher) fee, in a room with no desk for work. terrible experience.

Dear RAFAEL IAMAMOTO C., Thank you for taking the time to tell us about your experience at the ibis budget Lorena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

What I expected

Customer review rating 5.0/5

Mauricio C. Couples - Confirmed reviews ALL

Good

Olá Mauricio, Muito obrigada pela avaliação, toda opinião é importante pra nós. Fico feliz que tenha tido uma boa estadia no hotel. Espero poder recebe-lo novamente em breve.

Top

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Adoramos a hospedagem

Olá Jose! Muito obrigado por ter respondido nossa avaliação, toda opinião é muito importante para nós. Ficamos felizes que tenha tido uma boa estadia no nosso hotel. Esperamos recebê-lo novamente em breve!

Très bien situé et sécurisé

TripAdvisor rating 3.0/5

towxoi Families - TripAdvisor review

Hôtel situé à l’intérieur d’un centre commercial où l’on peut manger, faire ses courses… Le parking est sécurisé. En revanche, les chambres de l’ibis budget sont vraiment trop petites, pas celles habituelles, autant le lit simple que les toilettes. C’est un ensemble avec ibis, qui peut être accepte 3 personnes en chambre avec plus de confort (nous n’avons pas demandé)

Olá! Muito obrigado por ter respondido nossa avaliação, toda opinião é muito importante para nós. Ficamos felizes que tenha tido uma boa estadia no nosso hotel. Esperamos recebê-lo novamente em breve!

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Other web-users rate our hotel

  • 242 reviews 9.5/10 Location
  • 440 reviews 4.7/10 Room
  • 306 reviews 8.5/10 Service
  • 16 reviews 6.9/10 WiFi
  • 228 reviews 3/10 Comfort
  • 222 reviews 8.4/10 Breakfast
  • 170 reviews 7.6/10 Cleanliness
  • 58 reviews 8.4/10 Vibe

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