Mercure Bucharest City Center 4 stars

Customer review rating (ALL Rating) 4.7/5 913 reviews

Mercure Bucharest City Center - Image 1
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Description

Hotel extras

  • Secure underground parking

  • Pet-friendly rooms

  • Free Wi-Fi throughout the hotel

  • Close to tourist attractions, public transport and Bucharest Old Town

  • Winestone restaurant with a seasonal terrace

Our accommodation(s)

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Hotel location

Mercure Bucharest City Center

15 17 17A George Enescu Street, www.anpc.gov.ro, J40/5534/2011 - RO28434727
10302 BUCHAREST
Romania

GPS:44.442661, 26.096104

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Our chic restaurant offers a generous and tasty continental breakfast buffet. Furthermore, it is open for lunch, with a daily selection of freshly made soup and main courses. At dinner time, our guests enjoy all the refined flavors of our à la carte menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  913 reviews

TripAdvisor Rating  4.5/5  879 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Anca V. Families - Confirmed reviews ALL

Room very clean!Well done to hk team!Well done to reception team also,very fast when we needed something.

Dear Mrs. V, Thank you for your feedback and for sharing your experience with us. We are pleased to learn that you found your room very clean and that both our housekeeping and reception teams provided prompt assistance when needed. Your comments are highly appreciated and support our ongoing commitment to service quality. We look forward to welcoming you again. Kind regards, Alexandra Ioniță Front Office Manager

Customer review rating 4.5/5

Vitezslav T. Couples - Confirmed reviews ALL

Very nice and clean accommodation in the citycentre of Bucharest. The room was nice, big, comfortable. Staff was polite, breakfast was very good. We did not have slippers and bathrobe for both guests in the room, but not a big deal.

Dear Mr. T., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to learn that you appreciated our central location, the comfort and cleanliness of your room, as well as the quality of our breakfast and the courtesy of our staff. We also thank you for your remark regarding the absence of slippers and bathrobes. Your feedback is very important to us and helps us continuously improve our services and overall quality standards. We truly appreciate your comments and hope to have the pleasure of welcoming you again in the near future. Kind regards, Alexandra Ioniță Front Office Manager

Customer review rating 5.0/5

Alexandra I. Couples - Confirmed reviews ALL

The hotel is located next to the city center. The atmosfere is cozy, the rooms are cleaned and spacious. Breakfast is variated with a lot of options and the food is delicious. This property has an amazing and friendly team who made me feel very welcome.

A perfect stay! Highly recommend it!

TripAdvisor rating 5.0/5

Sofia Maria B TripAdvisor review

My experience at Mercure City Center Bucharest was truly outstanding! From the very first impression until departure, everything was impeccable. The room was very clean, modern, and extremely comfortable, offering everything needed for a relaxing stay. Breakfast was varied and delicious, with fresh products and options for all tastes. A special highlight was the kindness and professionalism of the staff, who were always friendly, attentive, and ready to help. I highly recommend this hotel and will definitely return!

Customer review rating 1.5/5

Laurentiu M. Business - Confirmed reviews ALL

Issues with the heating system... system was off but in the morning it was 30.5deg C. Could not sleep.

Dear Valued Guest, Thank you for choosing Mercure Bucharest City Center and for taking the time to share your feedback. We truly appreciate your comments, as they are very important to us and help us better understand our guest's needs and preferences, allowing us to continuously improve our services. Your feedback is highly valued and carefully considered by our team. We sincerely hope you will give us the opportunity to welcome you again in the future and show you the quality of service and hospitality we are committed to providing. Sincerely, Alexandra Ioniță Front Office Manager

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Other web-users rate our hotel

  • 429 reviews 9.7/10 Location
  • 435 reviews 7.9/10 Room
  • 522 reviews 9/10 Service
  • 8 reviews 7.6/10 WiFi
  • 276 reviews 8.7/10 Breakfast
  • 214 reviews 9.2/10 Cleanliness
  • 110 reviews 8.6/10 Food
  • 97 reviews 9/10 Vibe

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