Mercure Bucharest City Center 4 stars

Customer review rating (ALL Rating) 4.7/5 890 reviews

Mercure Bucharest City Center - Image 1
Mercure Bucharest City Center - Image 2
Mercure Bucharest City Center - Image 3
Mercure Bucharest City Center - Image 4
15 17 17A George Enescu Street, www.anpc.gov.ro, J40/5534/2011 - RO28434727, 10302 BUCHAREST, Romania

Description

Hotel extras

  • Secure underground parking

  • Pet-friendly rooms

  • Free Wi-Fi throughout the hotel

  • Close to tourist attractions, public transport and Bucharest Old Town

  • Winestone restaurant with a seasonal terrace

Our accommodation(s)

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Hotel location

Mercure Bucharest City Center

15 17 17A George Enescu Street, www.anpc.gov.ro, J40/5534/2011 - RO28434727
10302 BUCHAREST
Romania

GPS:44.442661, 26.096104

Telephone
Fax +40 372 426 001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Our chic restaurant offers a generous and tasty continental breakfast buffet. Furthermore, it is open for lunch, with a daily selection of freshly made soup and main courses. At dinner time, our guests enjoy all the refined flavors of our à la carte menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  890 reviews

TripAdvisor Rating  4.5/5  877 reviews

Certificate of excellence 2025

Great stay

TripAdvisor rating 5.0/5

Adi B TripAdvisor review

Great staff, amazing welcome and good food. Breakfast is very delicious and with a lot of options. Clean and comfortable rooms. Great value for money. I recommend this hotel.

Customer review rating 4.5/5

Lior R. Couples - Confirmed reviews ALL

The hotel was in a perfect central location and overall it was excellent. The cleanliness was outstanding and everything felt well-maintained and comfortable. The only downside was the tap water, which had an unpleasant smell and even a bad taste when brushing teeth. Aside from that issue, the stay was very enjoyable and I would still recommend the hotel.

Customer review rating 5.0/5

Georges D. Business - Confirmed reviews ALL

Mercure organised for me a meeting room with coffee breaks and lunch: the result was fantastic

Unprofessionality and disrespect

TripAdvisor rating 1.0/5

Ina N TripAdvisor review

I would rate my experience as completely negative. I booked one hotel room for my sister and me for just one night. We chose this hotel because I believed that an international hotel should offer good service, comfort, and, in this case, a very good location. When we arrived, we were informed that the hotel was overbooked, even though I had completed the online check-in. The two receptionists were very arrogant and showed no concern for the difficult situation they put us in, without providing any proper explanation. They were extremely unprofessional and unprepared (nepregătiți). They could have simply acknowledged that it was their mistake or that there was an issue with the reservation system, which is unacceptable for a Mercure hotel. We were relocated to another hotel that was farther from the location we wanted to stay in. I would never make a reservation here again, and I would not recommend this hotel to anyone. People who are so unfriendly, unprepared, and unprofessional should not be working in the tourism industry.

Customer review rating 5.0/5

Ioannis Z. Business - Confirmed reviews ALL

excellent service, friendly staff, great location

Dear Valued Guest, On behalf of our entire staff, I would like to sincerely thank you for your wonderful review and for choosing Mercure Bucharest City Center! We are truly delighted to read your kind words about our hotel's location, service and especially our team. It brings us great joy to know that you had a memorable experience! Your appreciation means a lot to us and is a great source of motivation four our staff. We look forward to accommodating you again in the near future! Warm regards, Alexandra Ionita Guest Experience Executive

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Other web-users rate our hotel

  • 414 reviews 9.7/10 Location
  • 408 reviews 8.1/10 Room
  • 500 reviews 8.9/10 Service
  • 9 reviews 7.1/10 WiFi
  • 267 reviews 8.8/10 Breakfast
  • 212 reviews 8.1/10 Comfort
  • 200 reviews 8.9/10 Cleanliness
  • 103 reviews 8.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.