Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 1,198 reviews

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Description

Hotel extras

  • 4-star hotel in a calm spot in central Madrid

  • Under 10 minutes from museums, the metro and Atocha train station

  • Air-conditioned rooms for up to 3 people and suites with terrace

  • Parking available. Pets are not allowed

  • Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid
Spain

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,198 reviews

TripAdvisor Rating  4.0/5  1,294 reviews

Certificate of excellence 2024

A wonderful experience

TripAdvisor rating 5.0/5

Conrad Bond B TripAdvisor review

The Mercure Madrid Centro is located in an ideal place, right in the heart of town and in close proximity to the Prado Museum (Museo Nacional del Prado). The local area offers countless cafes and restaurants that will give you options galore. The hotel itself has well-appointed, modern rooms with quality furnishings, as well as a delightful dining area that offers a nice ambiance and a decent spread for breakfast. Staff are welcoming and helpful and the check-in and check-out processes are a breeze. The hotel is clearly properly managed and well-maintained. I would definitely come back to the Mercure during my next trip to Madrid.

隔音太差 sounds insulation too poor

Customer review rating 1.0/5

Ricky F. Couples - Confirmed reviews ALL

I can hear the suitcase zipping in the room opposite

Well located and friendly staff

Customer review rating 4.5/5

Guy Business - Confirmed reviews ALL

On a business trip - location was key.

Dear Mr D., We very much appreciate your comments regarding your stay at our hotel. Our magnificent location is one of our strongest points and we are so pleased to know you have enjoyed it. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lorena Durán Front Desk Department

Perfect location

Customer review rating 5.0/5

Shane B. Couples - Confirmed reviews ALL

We were able to easily explore Madrid.

Dear Shane, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for the compliments on our location and rooms, it is always a pleasure to receive good comments. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Sánchez Front desk

Great staff

Customer review rating 5.0/5

Sarah B. Families - Confirmed reviews ALL

Good room and lovely breakfast. Reception staff were excellent, very helpful and friendly.

Dear Sarah Elizabeth B., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with the front desk. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Sánchez Front Desk

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Other web-users rate our hotel

  • 773 reviews 9.5/10 Location
  • 755 reviews 6.7/10 Room
  • 869 reviews 9.2/10 Service
  • 75 reviews 2.4/10 WiFi
  • 449 reviews 4.8/10 Comfort
  • 421 reviews 8.2/10 Breakfast
  • 236 reviews 8.6/10 Cleanliness
  • 24 reviews 4.6/10 Bar

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