Description
Hotel extras
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4-star hotel in a calm spot in central Madrid
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Under 10 minutes from museums, the metro and Atocha train station
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Air-conditioned rooms for up to 3 people and suites with terrace
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Parking available. Pets are not allowed
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Near the Buen Retiro Park and the Royal Botanical Garden
Our accommodation(s)
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Room
Room with queen-size bed
- 2 pers. max
- 20 m² / 215 sq ft
- Bedding 1 x Queen size bed(s)
Room
Room with twin beds.
- 2 pers. max
- 20 m² / 215 sq ft
- Bedding 2 x Single bed(s)
Room
Superior Room with twin beds or one double bed
- 2 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Double bed(s)
- Views: City View
Room
Single room.
- 1 pers. max
- 16 m² / 172 sq ft
- Bedding 1 x Single bed(s)
Room
Standard Room with additional bed.
- 3 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
- Accessible room
Suite
Junior Suite
- 3 pers. max
- 45 m² / 484 sq ft
- Bedding 2 x Single bed(s) and 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Terrace
Room
Standard Room with additional bed.
- 3 pers. max
- 25 m² / 269 sq ft
- Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
- Accessible room
Hotel location
Mercure Madrid Centro
Calle Lope De Vega 49
28014 MADRID
Spain
GPS:40.4139175, -3.6944082999
Access and transport
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ATOCHA
Railway station
Access: 800 m / 0.5 mi 10 min walk / 3 min drive
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MUSEO DEL PRADO
Museums
Access: 200 m / 0.12 mi 3 min walk / 1 min drive
JARDIN BOTÁNICO
Botanical gardens
Access: 200 m / 0.12 mi 3 min walk / 2 min drive
PARQUE DEL RETIRO
Botanical gardens
Access: 200 m / 0.12 mi 3 min walk / 2 min drive
MUSEO THYSSEN
Museums
Access: 300 m / 0.19 mi 3 min walk / 1 min drive
MUSEO REINA SOFIA
Museums
Access: 500 m / 0.31 mi 4 min walk / 1 min drive
PUERTA DEL SOL
Tourist attraction
Access: 800 m / 0.5 mi 15 min walk / 2 min drive
GRAN VÍA
Tourist attraction
Access: 900 m / 0.56 mi 10 min walk / 4 min drive
PLAZA MAYOR
Tourist attraction
Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive
PALACIO REAL
Tourist attraction
Access: 2.5 km / 1.55 mi 20 min walk / 5 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Pets not allowed
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
SNACK BAR
Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.
Breakfast
Enjoy breakfast until 11:30 am in the splendid breakfast room. This extensive buffet is regularly resupplied to offer a vast range of delights hot and cold, sweet and savoury whether you're an early bird or you prefer lie-ins.
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- 45 m² / 484.376 sq ft
- Maximum seats capacity
- 40
- Maximum capacity for banquets
- 0
Our guest reviews
ALL Rating
Customer review rating 4.0/5
Wojciech R. Solo - Confirmed reviews ALL
Dear Wojciech, Thank you very much for taking the time to share your feedback and for your kind comments regarding our location, friendly staff, breakfast, and room cleanliness. We truly appreciate it. We are sorry to hear about the inconvenience caused by the soundproofing, as well as the issues you experienced with the WiFi connection and access to certain pages. We understand how frustrating this must have been and we will review this internally with our technical team to ensure a better experience in the future. Your comments are very valuable to us and help us continuously improve our services. We hope to have the pleasure of welcoming you again soon. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro
Customer review rating 4.0/5
Stephen F. Couples - Confirmed reviews ALL
Dear Stephen, Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are delighted to read that you appreciated our convenient location, the friendliness of our team, and the ease of your booking experience. Your kind mention of Ainhoa is especially appreciated—we will be sure to pass along your compliments to her. At the same time, we are truly sorry to hear about the inconveniences you experienced with soundproofing and WiFi connection. We understand how important a quiet and reliable environment is for a comfortable stay, and your comments have been noted for further review. Please rest assured that we are actively looking into ways to improve both aspects. We also appreciate your thoughtful suggestion regarding in-room recycling, which aligns with our sustainability goals and will be considered as we continue to enhance our practices. It is very encouraging to know that you would recommend us and that you found good value in your stay overall. We hope to have the pleasure of welcoming you back in the future for an even more seamless experience. Best regards, Mercure Madrid Centro
Customer review rating 3.5/5
Elias H. Couples - Confirmed reviews ALL
Dear Elias, Thank you for taking the time to share your feedback with us. We are pleased to know that you appreciated our convenient location, the cleanliness of the room, and the friendliness of our reception team. Your kind words are truly valued. We noticed that your overall experience did not fully meet your expectations, and we would sincerely like to understand what may have happened and how we can improve. If you wish, please feel free to contact us directly so we can learn more about your stay. We hope to have the opportunity to welcome you again and provide you with an even better experience. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro
Customer review rating 4.5/5
Rafaela H. L. Friends - Confirmed reviews ALL
Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente,
Customer review rating 5.0/5
Joseph H. Couples - Confirmed reviews ALL
Dear, Thank you for choosing to stay with us. We truly value your continued loyalty and appreciate you taking the time to share such detailed feedback regarding your recent experience. I am delighted to hear that you enjoyed the complimentary refreshments and the Nespresso setup. However, I have also taken note of your comments regarding the room’s comfort and maintenance. Please accept my sincere apologies that these aspects did not meet the high standards we strive to provide our premier guests. We are committed to providing you with the exceptional experience you expect from us. Thank you so much for the compliments to our stuff, this is the kind of service we aim to provide everyday to our clients. Warm regards, Mercure Madrid Centro
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