Sofitel Mexico City Reforma 5 stars

Customer review rating (ALL Rating) 4.8/5 2,440 reviews

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Description

Hotel extras

  • Located in the heart of Mexico, next to the US Embassy and the Angel of Independence

  • Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel

  • Unique saltwater pool on the 38th floor with outstanding views of the city

  • Cityzen Rooftop Bar, the best hotspot to enjoy exquisite gastronomy from the heights

  • Pet-friendly. We welcome all pet lovers and their loved companions travelling together

Our accommodation(s)

Hotel location

Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma
06500 Mexico
Mexico

GPS:19.428535, -99.16593

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,440 reviews

TripAdvisor Rating  5.0/5  1,920 reviews

Certificate of excellence 2024

Okay hotel. Not that great.

TripAdvisor rating 4.0/5

Mohammad K Families - TripAdvisor review

Okay hotel. Not that great. Nice location but awkward entrance and exit. Nice coffee shop at the entrance. Did not like the site seeing arrangements by the concierge. They have a nice restaurant at the roof top with a great city view but very limited menu. Swimming pool area is fine but small. The view from the hotel room is very nice. Try and get a room on upper floors.

Amazing stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great staff and high quality accommodation and common areas

Amazing Experience

Customer review rating 5.0/5

Keisha R. Families - Confirmed reviews ALL

From the coco upon arrival to the cookies and truffles left as a very welcome surprise everything about this hotel was exceptional. Everyone was so welcoming and helpful and my daughter absolutely loved every part of the stay! I loved that it was so close to my office and the staff would help with everything. Clean, professional, and great quality.

An impromptu stay

Customer review rating 5.0/5

Thomas B. Couples - Confirmed reviews ALL

I recently had the pleasure of staying at the Sofitel in Mexico City, and I can't rave enough about the incredible experience we had. From the moment we arrived, the exceptional service and warm hospitality stood out. The highlight of our stay was the complimentary room upgrade we received upon check-in. We were thrilled to be moved to a room with breathtaking view of El Ángel de la Independencia , which made our trip even more special. The hotel's amenities are top-notch. The pool area is a serene oasis in the bustling city, perfect for relaxing. The staff around the pool were attentive and made sure we had everything we needed. What truly sets Sofitel apart is the amazing work staff. Everyone we interacted with, from the front desk to the housekeeping team, was friendly, professional, and went out of their way to ensure our stay was perfect. Their attention to detail and genuine care for their guests is evident in every aspect of the hotel. Overall, our stay at the Sofitel in Mexico City was nothing short of fantastic. I highly recommend this hotel to anyone looking for a luxurious and unforgettable experience in the heart of CDMX. We can't wait to return!

I slept 5 nights in the hotel, 3 nights nobody make my room, very complicate movements from my room to the gym or restaurant, crazy !

Customer review rating 2.0/5

Ximena L. Couples - Confirmed reviews ALL

Teriible no more words.

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Other web-users rate our hotel

  • 689 reviews 9.7/10 Location
  • 1,088 reviews 9.2/10 Room
  • 2,050 reviews 9.3/10 Service
  • 8 reviews 7.6/10 WiFi
  • 491 reviews 8.5/10 Amenities
  • 454 reviews 8.3/10 Food
  • 453 reviews 9.5/10 Vibe
  • 215 reviews 8.2/10 Comfort

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