Ibis Budget Santos Gonzaga
Customer review rating (ALL Rating) 4.1/5 2,335 reviews
Ibis Budget Santos Gonzaga
Av Marechal Floriano Peixoto, 77, Gonzaga
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4.9 km / 3.04 mi 58 min walk / 17 min drive
Int. airport 1 - IATA code
92 km / 57.17 mi
Int. airport 1 - full name
92 km / 57.17 mi
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There is a 24-hour convenience store in the hotel lobby stocked with snacks, candy, hot drinks and much more!
The modern and cozy rooms at Ibis Budget Santos Gonzaga have TV set, A/C, private bathroom facilities, and free WIFI. Sizes range from executive to family, with options for guests with reduced mobility.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Troubled door and awful breakfast
Customer review rating 2.0/5
Débora A. Solo - Confirmed reviews ALL
The lock on my door’s room was with some issue to lock. There were fezes on the toilet. Also, the quality of the items offered on breakfast was quite bad.
Dear Debora A. De O., Thank you for taking the time to tell us about your experience at the ibis budget Santos Gonzaga. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jéssica Yumi Hirata General Manager
Too expensive for many inconveniences
Customer review rating 2.5/5
Matheus Business - Confirmed reviews ALL
The rooms are too small for 2 persons, the air conditioner was not working, we had to move at midnight aftet settling in, the new room which we were moved to had blood stains in the towels. On the next day we met a couple had been booked into the same room in which the air conditioner was not working (they did not try to fix it and are still booking people into it. The garage is from a 3rd party which adds ex[enses to the so called Ibis "Budget".
Prezado Sr. Matheus, Agradecemos pela sua avaliação e preferência. Esteja certo de que tomaremos as medidas apropriadas a fim de aprimorar a prestação dos serviços relatados. Te esperamos em futuras hospedagens e nos colocamos à disposição. Atenciosamente, Equipe Ibis Budget Santos Gonzaga.
Well located, budget category
Customer review rating 4.0/5
Andre C. Families - Confirmed reviews ALL
I have been use this hotel so many times on the last weeks , the Staff is very friendly , and they changed the sheets and towels to better quality ones, parking should be cheaper, it is R$ 30 per day, and should be R$ 15.
Dear Andre, We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jéssica Yumi Hirata General Manager
Very very but very bad
Customer review rating 1.5/5
Rodrigo M. R. Business - Confirmed reviews ALL
Everything since the beginning was not good at all , the stuff was not polite ! The room 😱 omg the smallest room I’ve ever stayed ! Not clean 🧼, the towels was the worse part stink . They don’t have “phones “ in case u need something you have to get the elevador 🛗 to ask for something .
Dear Rodrigo, Thank you for taking the time to tell us about your experience at the ibis budget Santos Gonzaga. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns. Sincerely, Jéssica Yumi Hirata General Manager
Customer review rating 5.0/5
Leopoldo B. Business - Confirmed reviews ALL
Prezado Sr. Leopoldo, Agradeço muito pelos comentários sobre sua hospedagem no ibis Budget Santos Gonzaga. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve em nosso hotel. Atenciosamente, Jéssica Yumi Hirata Gerente Geral
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price