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Ibis Santos Gonzaga Praia Hotel 3 stars

Customer review rating 4.2/5 10,632 reviews

ALLSAFE approved hotel

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Ibis Santos Gonzaga Praia
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+ 11 Services

Hotel extras

  • 15-minutes drive to Giusfredo Santini Maritime Passenger Terminal

  • 25-minutes drive to Anchieta Highway

  • 20-minute drive to Santos Bus Terminal

  • 15-minute drive to Santos Old Town

  • 24-hour bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Ibis Santos Gonzaga Praia

Av. Vicente de Carvalho, 50
Boqueirao
11045-500 santos
brazil

Tel: +551321271660

Fax: (+55)13/21271661

Check-in from 12h00

Check out up to 12h00

  • By plane

    CONGONHAS AIRPORT At 71.1km / 44.18 miles

  • By plane

    GUARULHOS AIRPORT At 106km / 65.87 miles

GPS :-23.97024, -46.329101

Hotel services

BAR COME E BEBES Non contractual photo

The Bar: a friendly place to get together at any time of day.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 160 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 10 floors
  • Languages spoken at the hotel
    • English
    • Portuguese
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
Access to property
  • MULTIPARK Additional charge
    • On site
    • Private

Our accommodation(s)

Our guest reviews for
Ibis Santos Gonzaga Praia

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,632 reviews

TripAdvisor Rating 4.0/5

1,540 reviews

Its the hotel I always choose when in Santos

Customer review rating 5.0/5

Peter C. Business - 17/04/2021 Confirmed reviews ALL

Great service as always. Used to have a way to change channels on TV to English but not anymore. Not a big problem.

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis Santos Gonzaga Praia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Santos Gonzaga

Very small rooms and poor breakfast

Customer review rating 2.0/5

Jair F. Families - 25/01/2021 Confirmed reviews ALL

I was really surprised how small the room was! It my disappointed was completed when I realized that due to Coronavirus breakfast had been severely restricted, very few fruits, very cheap yoghurt... etc.

Not a pleasant stay

Customer review rating 1.5/5

Marcio S. Business - 18/01/2021 Confirmed reviews ALL

The building seems really old, the room is really oldfashion, not cozy at all. I had to travel during pandemic period, but could not see many security measures in place. We paid for the breakfast, it was terrible. The food was not good a at all. Staff was nice. I would never return to this hotel.

Good stay

Customer review rating 4.0/5

Enrico Couples - 12/01/2021 Confirmed reviews ALL

Decent stay. In the heart of Santos.

Prezada Sra S., Obrigada por dispor de seu tempo e dividir suas impressões sobre o Ibis Santos Gonzaga Praia. Esperamos recebê-la de volta em breve! Equipe Ibis Santos Gonzaga

Good location

Customer review rating 4.5/5

Giane G. Couples - 01/12/2020 Confirmed reviews ALL

Good price, well located and good infra structure.

Dear Giane G., We very much appreciate your comments regarding your stay at the ibis Santos Gonzaga Praia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Santos Gonzaga

Santos Standard

Customer review rating 3.5/5

Marco V. P. Couples - 11/11/2020 Confirmed reviews ALL

Nothing to add to my evaluation

Dear MrsPinto, We very much appreciate your comments regarding your stay at the ibis Santos Gonzaga Praia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Santos Gonzaga

Well located and staff was super nice! Absolutely great breakfast!!

Customer review rating 5.0/5

Mariela C. Business - 26/10/2020 Confirmed reviews ALL

Although the room was small, the view of the ocean was great. What made a great stay was certainly the staff and the amazing location.

Dear Mrs C., We very much appreciate your comments regarding your stay at the ibis Santos Gonzaga Praia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Santos Gonzaga

Friendly reception

Customer review rating 5.0/5

Mauro G. D. S. Families - 21/10/2020 Confirmed reviews ALL

Very good reception, friendly and well located

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Ibis Santos Gonzaga
Customer review rating 3.0/5

Anonymous Families - 11/10/2020 Confirmed reviews ALL

I had a good time, just one thing: I understand the necessity to make people feel safe and making travelling Safe again during this pandemic. I hate to see the amout of waste produced though. Pretty much everything is now wrapped in plastic, towels, food, even the bread we ordered for breakfast. I think all this does is harm the Environment and I really hope this will end soon.

Dear Mrs B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Ibis Santos Gonzaga

Good location nice staff but old building

Customer review rating 2.5/5

Anonymous Couples - 08/09/2020 Confirmed reviews ALL

The hotel was in an optimal location few meters fo the beach walk of Santos. The building is already a bit old. But the staff is nice and friendly.

Prezada Gabriela S., Muito obrigado por dividir sua experiência conosco e com os outros viajantes! Suas observações foram consideradas com a devida atenção. No Ibis procuramos fornecer um serviço de qualidade a cada um de nossos clientes; por isso seu feedback é muito importante para nós Atenciosamente, Equipe Ibis Santos Gonzaga
Customer review rating 1.0/5

Carolina Solo - 05/03/2020 Confirmed reviews ALL

The first and second room I was given, they both smelled strongly like insecticide and there was some problems with the shower water, which was extremely hot, making it impossible to take a bath! In the bathroom there was an open pipe behind the toilet that smelled bad and they tried to hide it with toilet paper. I order food at night and I called the reception to let them know I was waiting for food and when the food finally came, they could not reach me because the phone in my room was not working... it did not ring at all, so the delivery guy left!!!! They also accept no euros neither dollars at the hotel! I left one day earlier than the planned, because I was really upset with my staying at Ibis!

Well located, clean and comfy

Customer review rating 5.0/5

Adryane Families - 03/03/2020 Confirmed reviews ALL

Awesome stay! Will visit again!

Well located comfortable hotel

Customer review rating 5.0/5

Victor O. Solo - 10/02/2020 Confirmed reviews ALL

I've been staying at this hotel on an early basis since 2018 and it's never disappointed: nice hospitable staff, comfy rooms, excellent location. Definitely my choice at Santos.

Dear Mr O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amarildo Burian Gerente Geral Ibis Santos Gonzaga

Comfort and good location

TripAdvisor rating 5.0/5

Stay618296 Family - 02/09/2019 TripAdvisor review

Hotel located near the beach, restaurants and shopping mall with comfortable accommodation. Nice and polite staff. Breakfast with various options. I intend to return as soon as possible. Stay with my son.

BEST HOTEL TO STAY

TripAdvisor rating 5.0/5

gutovanti Family - 28/08/2019 TripAdvisor review

Great Hotel, very clean, near to the beach and downtown, easy access, beach service included, easy reservation, room with good size, breakfast very good with just price, small lunch very good, i'll back soon

Ibis Gonzaga My review

TripAdvisor rating 3.0/5

Wladislan B Family - 15/07/2019 TripAdvisor review

Ibis Gonzaga My Review The Hotel has good staff who helped on what was need. The environment was clean and organized. Good breakfast. The bed could be much better. For the low cost accomodation it was satisfactory

Quality of my stay

TripAdvisor rating 5.0/5

Road66161731227 Business - 17/06/2019 TripAdvisor review

Good attendance at the reception at the time of check-in, check-out. Breakfast was good meal. Wi-Fi connection was excelente. Room was very clean. Location of the hotel is excellent, very near to the beach.

The worst place I've stayed

TripAdvisor rating 1.0/5

Trail32062158081 Business - 22/04/2019 TripAdvisor review

No one tips nor guidelines A terrible experience. Education and courtesy are not part of the attendance. I do not intend to stay in Ibis Hotel. I do not deserve this experience again. Unfortunate experience.

we're regular customer ibis

TripAdvisor rating 4.0/5

ralphocamargo Couples - 24/02/2019 TripAdvisor review

We like the Ibis Hotel, clean and the staff very good, don't had problem in the last week, when we stay in that hotel, the breakfast, but the wine menu is very, very poor. Maybe including 3 or 4 different labels coming from other countries, as it exists in ibis congonhas improve.

The hotel offers what is promised.

TripAdvisor rating 3.0/5

fernandofW3454DM Family - 16/01/2018 TripAdvisor review

Breakfast is very good The room could be cleaner specially the bathroom door. Location is very good Check out took much time The parking offered by the hotel is expensive, even considering the bonus gave to the guest.

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