Ibis Santos Gonzaga Praia 3 stars

Customer review rating (ALL Rating) 3.9/5 1,973 reviews

Best price
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Ibis Santos Gonzaga Praia - Image 1
Ibis Santos Gonzaga Praia - Image 2
Ibis Santos Gonzaga Praia - Image 3
Ibis Santos Gonzaga Praia - Image 4
Av. Vicente de Carvalho, 50, Boqueirao, 11045-500 SANTOS, Brazil

Description

Hotel extras

  • 15-minutes drive to Giusfredo Santini Maritime Passenger Terminal

  • 25-minutes drive to Anchieta Highway

  • 20-minute drive to Santos Bus Terminal

  • 15-minute drive to Santos Old Town

  • 24-hour bar

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Room with two single beds, air conditioning, TV, WiFi, telephone, minibar, private bathroom and hairdryer. For up to 2 adults or 1 adult and 1 child.

Max. number of persons
2

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

Room with 1 double bed and 1 single bed, air conditioning, TV, WiFi, telephone, minibar and hairdryer. For up to 3 adults or 2 adults and 1 child. Does not have a workstation. No crib or pets.

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x1

Double bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Sea-facing apartment for up to 2 adults, with 1 double-size bed, air conditioning, cable TV, free WIFI, telephone, work desk, minibar, and bathroom facilities with hair dryer.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Room with sea view, 1 double bed and 1 single bed, air conditioning, TV, WiFi, telephone, minibar and hairdryer. For up to 3 adults or 2 adults and 1 child. Does not have a workstation. No crib or pets.

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Room with sea view, 2 single beds, air conditioning, TV, WiFi, telephone, work desk, minibar, private bathroom with hairdryer. For up to 2 adults or 1 adult and 1 child.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Room with 3 single beds, air conditioning, TV, WiFi, telephone, minibar, bathroom and hairdryer. For up to 3 adults. Does not have a crib or workstation. We do not accept pets.

  • Views:

    City View

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Room with one double bed adapted for people with reduced mobility, plus large desk, internet, TV with premium channels, and a great bathroom with shower. Does not have a crib.

Max. number of persons
2
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror
  • Roll-in shower with grab bars (fixed fold–down seat)

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Ibis Santos Gonzaga Praia

Av. Vicente de Carvalho, 50, Boqueirao
11045-500 SANTOS
Brazil

GPS:-23.97009, -46.32897

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 160 rooms
  • 2 rooms for people with reduced mobility
  • 10 floors

Languages spoken at the hotel

  • English
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Iron

  • Iron at reception

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

BAR COME E BEBES

Photo out of - BAR COME E BEBES

The Bar: a friendly place to get together at any time of day.

Bar Type
Bar
Capacity
12
Accessibility
Accessible service
Telephone +55 13 2127-1660
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,973 reviews

Customer review rating 5.0/5

Lais R. Families - Confirmed reviews ALL

Prezado(a) hóspede, Agradecemos por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo(a) novamente em nosso hotel! Atenciosamente, Equipe Ibis Santos Gonzaga Praia

Customer review rating 4.5/5

Paulo L. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Equipe Ibis Santos Gonzaga Praia

Customer review rating 2.0/5

Salma V. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your experience with us. We sincerely regret the issues reported during your stay and apologize for the inconvenience caused. The conditions mentioned are far below the quality standards we strive to provide to our guests. Your comments have been immediately forwarded to the responsible teams for investigation and the necessary corrective actions. We hope to have the opportunity to welcome you again in the future and provide you with a significantly better experience. Kind regards, Equipe Ibis Santos Gonzaga Praia

Customer review rating 4.5/5

Matilde A. L. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel! Sincerely, Equipe Ibis Santos Gonzaga Praia

Customer review rating 2.0/5

Josh L. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Sincerely, Ibis Santos Gonzaga Praia

Prezado(a) hóspede, Agradecemos por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo(a) novamente em nosso hotel! Atenciosamente, Equipe Ibis Santos Gonzaga Praia

Customer review rating 4.5/5

Paulo L. Families - Confirmed reviews ALL

The Hotel is clean and the localization is awesome! Staff is always great!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Equipe Ibis Santos Gonzaga Praia

Customer review rating 2.0/5

Salma V. Business - Confirmed reviews ALL

The shower floor had pubic hairs when I arrived. There was a horrible smell coming from the bathroom, it filled the whole room if I left the bathroom door open and it never went away. The bedsheets had some brown stains, and they never seemed to change them, because those stains remained throughout my whole stay. The sink handle had some type of mould underneath it. But this is the only hotel I can book for that price and in that specific zone, so I guess that's all there is.

Dear Guest, Thank you for sharing your experience with us. We sincerely regret the issues reported during your stay and apologize for the inconvenience caused. The conditions mentioned are far below the quality standards we strive to provide to our guests. Your comments have been immediately forwarded to the responsible teams for investigation and the necessary corrective actions. We hope to have the opportunity to welcome you again in the future and provide you with a significantly better experience. Kind regards, Equipe Ibis Santos Gonzaga Praia

Customer review rating 4.5/5

Matilde A. L. Couples - Confirmed reviews ALL

The hotel is good. Reception team, breakfast team were very polite, friendly and welcoming. Hotel well located, just few steps away from the beach, easily accessible by car with car parking charges around 40 brazilian reals per day. The rooms are very nice, not so big but okay, not very modern, but was relaxing. Breakfast is good with nice choices of food, either vegetarian and few gluten free options. Hotel is very close to most attractions, also you can walk throughout the beach promenade and it has lot of restaurants and bars nearby. Would stay again.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel! Sincerely, Equipe Ibis Santos Gonzaga Praia

Customer review rating 2.0/5

Josh L. Couples - Confirmed reviews ALL

The hotel room that we booked was sea view and I wouldn’t call that a sea view, maybe 25% we could see the ocean. Also the room was super basic.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Sincerely, Ibis Santos Gonzaga Praia

Customer review rating 4.5/5

Geovanini D. N. Business - Confirmed reviews ALL

ok

Prezado hóspede, Agradecemos pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente . Atenciosamente, Equipe Ibis Santos Gonzaga Praia

Customer review rating 4.0/5

Valeria R. Couples - Confirmed reviews ALL

Very good, clean and confortable. But coffe area is too small for hotel size.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel ! Sincerely, Equipe Ibis Santos Gonzaga Praia

Customer review rating 4.0/5

Nichelle U. Friends - Confirmed reviews ALL

Located right across from the beach. Clean and friendly. Few amenities. No pool. But beach across the street. Came with buffet breakfast, which was good. No dinner restaurants. Great stay for the money. Small clean rooms

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel! Sincerely, Equipe Ibis Santos Gonzaga Praia

Customer review rating 4.0/5

Andre T. Business - Confirmed reviews ALL

The room is too dark even with the lights on.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Sincerely, Equipe Ibis Santos Gonzaga Praia

Customer review rating 4.5/5

Amit A. Business - Confirmed reviews ALL

Overall, a wonderful experience

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel! Sincerely, Equipe Ibis Santos Gonzaga Praia

Customer review rating 3.5/5

Alberto H. Families - Confirmed reviews ALL

overall It was ok

Prezado hóspede, Agradecemos por compartilhar sua avaliação e por destacar nossa localização. Ficamos satisfeitos em tê-lo como membro do programa ALL e reconhecemos a importância dos benefícios associados ao seu status. Em relação ao pedido de check-out tardio, esclarecemos que, sempre que temos disponibilidade, temos o maior prazer em conceder esse benefício aos nossos hóspedes ALL. No entanto, em períodos de alta ocupação, como possivelmente ocorreu durante sua estadia, infelizmente não conseguimos honrar esse tipo de solicitação, pois dependemos da disponibilidade operacional do hotel. Lamentamos não ter atendido à sua expectativa nesta ocasião e agradecemos pela sua compreensão. Atenciosamente, Equipe Ibis Santos Gonzaga Praia

Customer review rating 5.0/5

Maria L. B. Families - Confirmed reviews ALL

Show

Prezado hóspede, Agradecemos pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente. Atenciosamente, Equipe Ibis Santos Gonzaga Praia

Customer review rating 5.0/5

Filipe R. Friends - Confirmed reviews ALL

Good location, clean accomodations, good value, good breakfast buffet

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Equipe Ibis Santos Gonzaga Praia

Customer review rating 4.5/5

Dumitru T. Business - Confirmed reviews ALL

Nice experience

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again. Sincerely, Equipe Ibis Santos Gonzaga Praia

Customer review rating 2.5/5

Daniela A. D. Families - Confirmed reviews ALL

Boa

Prezado hóspede, Agradecemos por dedicar de seu tempo para compartilhar seu feedback. Esperamos recebe-lo em nosso hotel novamente. Atenciosamente, Equipe Ibis Santos Gonzaga Praia

Customer review rating 4.5/5

Justin G. Families - Confirmed reviews ALL

Great customer service, excellent value for the money.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Santos Gonzaga Praia Team

Customer review rating 3.5/5

Keila M. Families - Confirmed reviews ALL

It was good, well located, but during our shower the hot water spent about 5 min to come. The breakfast was delicious, the guest service in reception was very good, they are very polite.

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you had a good stay and that you appreciated our convenient location, delicious breakfast, and the courteous service provided by our reception team. We sincerely apologize for the inconvenience regarding the delay in hot water during your shower. Please be assured that your comment has been shared with our maintenance team so that we can review this situation and work on improvements to ensure greater comfort for our guests. We truly value your comments, as they help us enhance our services. We hope to have the pleasure of welcoming you again in the near future. Kind regards, Ibis Santos Gonzaga Praia Team

Customer review rating 4.0/5

Regina G. Families - Confirmed reviews ALL

we use 2 rooms. One, the shower was really good but the water couldn't drain fast enough and it over flowed and the other room the shower was weak with no pressure. Overall it was good

Other web-users rate our hotel

  • 517 reviews 9.3/10 Location
  • 1,035 reviews 3.3/10 Room
  • 760 reviews 7.7/10 Service
  • 39 reviews 2/10 WiFi
  • 479 reviews 3.6/10 Cleanliness
  • 418 reviews 7.1/10 Breakfast
  • 409 reviews 2.6/10 Comfort
  • 225 reviews 1.6/10 Vibe

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