Ibis Santos Gonzaga Praia 3 stars

Customer review rating (ALL Rating) 3.8/5 2,377 reviews

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Description

Hotel extras

  • 15-minutes drive to Giusfredo Santini Maritime Passenger Terminal

  • 25-minutes drive to Anchieta Highway

  • 20-minute drive to Santos Bus Terminal

  • 15-minute drive to Santos Old Town

  • 24-hour bar

Our accommodation(s)

Hotel location

Ibis Santos Gonzaga Praia

Av. Vicente de Carvalho, 50, Boqueirao
11045-500 SANTOS
Brazil

GPS:-23.97009, -46.32897

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR COME E BEBES

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,377 reviews

TripAdvisor Rating  4.0/5  1,591 reviews

Good stay and good location

Customer review rating 5.0/5

Karina Solo - Confirmed reviews ALL

Good choice for beach lovers. The walking distance is less than 500 meters.

Dear Kei N., Thank you for your kind feedback and for choosing our hotel, especially for beach lovers like yourself. We're delighted to hear that you found our location convenient, with the beach just a short walk away. We greatly appreciate your recognition of Thierry from our front office staff. We will be sure to pass along your compliments to him. Thank you once again for your feedback and for highlighting Thierry's excellent service. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Ibis Santos Gonzaga Praia Team.

Well located, clean, the receptionist was very sympathetic

Customer review rating 3.0/5

Gisela M. Families - Confirmed reviews ALL

It was ok, but i thought o had a bigger room because the photos in my reservation on bookimg. And it was very noisy. People talking in room beside was very loud

Dear guest, Thank you for sharing your feedback with us. We regret to hear that your experience did not fully meet your expectations. Regarding the room size, we apologize if the photos in your booking reservation led you to expect a larger room. Additionally, we apologize for the noise disturbance you experienced from neighboring guests. Please know that we take guest comfort seriously, and we encourage guests to contact our reception team if there are any disturbances so that we can address them promptly. Thank you once again for bringing these matters to our attention. Sincerely, Equipe ibis Santos Gonzaga Praia.

Well Located

Customer review rating 5.0/5

Hiago S. Couples - Confirmed reviews ALL

It was awesome. From the check-in to the check-out, me and my girlfriend had an amazing stay. It was her birthday and they gave here a cake in a heart format, she loved it (and me too).

Dear Hiago S. S., We very much appreciate your comments regarding your stay at the ibis Santos Gonzaga Praia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Santos Gonzaga Praia team.

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

PELO VALOR, ACREDITO QUE DEVERIA HAVER MAIS HIGIENE NO BANHEIRO.

Prezado Hóspede, Agradecemos sinceramente por compartilhar seus comentários sobre sua recente estadia conosco. Sua opinião é extremamente importante para nós, pois nos ajuda a melhorar continuamente nossos serviços e instalações. Lamentamos sinceramente que sua experiência com nosso banheiro não tenha atendido às suas expectativas em termos de higiene. Gostaríamos de garantir que tomaremos medidas imediatas em relação a essa questão e garantir que todos os nossos ambientes, incluindo os banheiros, estejam mantidos com os mais altos padrões de limpeza e higiene. Agradecemos novamente por seus comentários construtivos e esperamos ter a oportunidade de recebê-lo novamente no futuro, proporcionando-lhe uma experiência mais positiva e satisfatória. Atenciosamente, Equipe Ibis Santos Gonzaga

Well located and very fast both check-in and check-out processes.

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

I really appreciated the good will way your people handle our staying in Santos. Reception desk in both check-in and check-out processes and in the breakfast as well.

Dear Mauro A., We very much appreciate your comments regarding your stay at the ibis Santos Gonzaga Praia. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Equipe ibis Santos Gonzaga Praia.

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Other web-users rate our hotel

  • 675 reviews 9.2/10 Location
  • 1,412 reviews 2.9/10 Room
  • 969 reviews 7/10 Service
  • 32 reviews 4.1/10 WiFi
  • 642 reviews 3/10 Cleanliness
  • 563 reviews 6.5/10 Breakfast
  • 540 reviews 2.4/10 Comfort
  • 329 reviews 1.8/10 Vibe

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