Customer review rating (ALL Rating) 4.2/5 10,829 reviews
ALLSAFE approved hotel
15-minutes drive to Giusfredo Santini Maritime Passenger Terminal
25-minutes drive to Anchieta Highway
20-minute drive to Santos Bus Terminal
15-minute drive to Santos Old Town
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Av. Vicente de Carvalho, 50
Check-in from 12h00
Check out up to 12h00
Check-in from - Check out up to
The Bar: a friendly place to get together at any time of day.
100% genuine reviews from our guestsFind out more
Anonymous Couples - 18/01/2022 Confirmed reviews ALL
The hotel is well located in front of the beach. Also the rooms are simples but with everything you need to sleep well. In the booking app they say that the parking is free, but you have to pay R$30, since it's a third party park.
Excellent option on Gonzaga Beach, Santos
Victor F Friends getaway - 04/01/2022 TripAdvisor review
Very well located on Gonzaga beach, with many restaurant and entertainment options nearby. Also provides easy access to the main roads leading to other beaches such as those off the North Coast (~1.5h away). Only downside is the parking, which is a separate company from the hotel. It is a valet parking, so it can be quite time consuming during peak hours such as ~9AM, when the guests at both Ibis and Mercure are leaving to the beach. Waiting time to pay for the parking and receiving your car can easily reach 30min.
Parking is no good: you can’t park your own car because the insurance company was denied!
Anonymous Families - 13/12/2021 Confirmed reviews ALL
Cleaning failures in the fruit red dishes; the smell of brown waters are in the front of the hotel; the big noise from old refrigerator are in the reception and there are empty bottles without Alcohol… bad experience, remember the flood in 2020
Really friendly and attentions staff
Mauro Solo - 24/10/2021 Confirmed reviews ALL
The staff was amazing. Attentive and flexible.
Its the hotel I always choose when in Santos
Peter C. Business - 17/04/2021 Confirmed reviews ALL
Great service as always. Used to have a way to change channels on TV to English but not anymore. Not a big problem.
Our most recent 20 reviews
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