I was really surprised how small the room was! It my disappointed was completed when I realized that due to Coronavirus breakfast had been severely restricted, very few fruits, very cheap yoghurt... etc.

The building seems really old, the room is really oldfashion, not cozy at all. I had to travel during pandemic period, but could not see many security measures in place. We paid for the breakfast, it was terrible. The food was not good a at all. Staff was nice. I would never return to this hotel.

Decent stay. In the heart of Santos.

Good price, well located and good infra structure.

Nothing to add to my evaluation

Although the room was small, the view of the ocean was great. What made a great stay was certainly the staff and the amazing location.

Very good reception, friendly and well located

Hotel located near the beach, restaurants and shopping mall with comfortable accommodation. Nice and polite staff. Breakfast with various options. I intend to return as soon as possible. Stay with my son.

Great Hotel, very clean, near to the beach and downtown, easy access, beach service included, easy reservation, room with good size, breakfast very good with just price, small lunch very good, i'll back soon

Ibis Gonzaga My Review The Hotel has good staff who helped on what was need. The environment was clean and organized. Good breakfast. The bed could be much better. For the low cost accomodation it was satisfactory

Good attendance at the reception at the time of check-in, check-out. Breakfast was good meal. Wi-Fi connection was excelente. Room was very clean. Location of the hotel is excellent, very near to the beach.

No one tips nor guidelines A terrible experience. Education and courtesy are not part of the attendance. I do not intend to stay in Ibis Hotel. I do not deserve this experience again. Unfortunate experience.

We like the Ibis Hotel, clean and the staff very good, don't had problem in the last week, when we stay in that hotel, the breakfast, but the wine menu is very, very poor. Maybe including 3 or 4 different labels coming from other countries, as it exists in ibis congonhas improve.

Breakfast is very good The room could be cleaner specially the bathroom door. Location is very good Check out took much time The parking offered by the hotel is expensive, even considering the bonus gave to the guest.

For four times I needed to go to reception in order to reactive my key card. Only in the last time the man called a persone to understand what was happened. The problem was the bactery yha was discharged. Second point was tin the bathroom. During all time had a water loosing and nothing was done