Ibis Santos Gonzaga Praia Hotel 3 stars

Customer review rating 4.2/5 10,361 reviews

ALLSAFE approved hotel

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Room 1

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Ibis Santos Gonzaga Praia
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+ 12 Services

Hotel extras

  • 15-minutes drive to Giusfredo Santini Maritime Passenger Terminal

  • 25-minutes drive to Anchieta Highway

  • 20-minute drive to Santos Bus Terminal

  • 15-minute drive to Santos Old Town

  • 24-hour bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Dogs up to 15 kg may stay for a daily fee of 50 BRL.Paying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 Bar(s)

Hotel location

Ibis Santos Gonzaga Praia

Av. Vicente de Carvalho, 50
Boqueirao
11045-500 santos
brazil

Tel: +551321271660

Fax: (+55)13/21271661

Check-in from 12h00

Check out up to 12h00

  • By plane

    CONGONHAS AIRPORT At 71.1km / 44.18 miles

  • By plane

    GUARULHOS AIRPORT At 106km / 65.87 miles

GPS :-23.97024, -46.329101

Our accommodation(s)

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room

Room with a double bed + an extra bed for children

  • Max. number of persons: 3
  • Wireless internet in your room

Sea view apartment with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft

Sea view apartment with 1 double bed + sofa

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft

Apartment sea view with 2 single beds.

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
Rooms

Our restaurants and bars

BAR COME E BEBES

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Ibis Santos Gonzaga Praia

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,361 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,531 reviews

Very small rooms and poor breakfast

Customer review rating 2.0/5

Jair F. Families - 25/01/2021 Confirmed reviews ALL

I was really surprised how small the room was! It my disappointed was completed when I realized that due to Coronavirus breakfast had been severely restricted, very few fruits, very cheap yoghurt... etc.

Not a pleasant stay

Customer review rating 1.5/5

Marcio S. Business - 18/01/2021 Confirmed reviews ALL

The building seems really old, the room is really oldfashion, not cozy at all. I had to travel during pandemic period, but could not see many security measures in place. We paid for the breakfast, it was terrible. The food was not good a at all. Staff was nice. I would never return to this hotel.

Good stay

Customer review rating 4.0/5

Enrico Couples - 12/01/2021 Confirmed reviews ALL

Decent stay. In the heart of Santos.

Prezada Sra S., Obrigada por dispor de seu tempo e dividir suas impressões sobre o Ibis Santos Gonzaga Praia. Esperamos recebê-la de volta em breve! Equipe Ibis Santos Gonzaga

Good location

Customer review rating 4.5/5

Giane G. Couples - 01/12/2020 Confirmed reviews ALL

Good price, well located and good infra structure.

Dear Giane G., We very much appreciate your comments regarding your stay at the ibis Santos Gonzaga Praia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Santos Gonzaga

Santos Standard

Customer review rating 3.5/5

Marco V. P. Couples - 11/11/2020 Confirmed reviews ALL

Nothing to add to my evaluation

Dear MrsPinto, We very much appreciate your comments regarding your stay at the ibis Santos Gonzaga Praia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Santos Gonzaga

Well located and staff was super nice! Absolutely great breakfast!!

Customer review rating 5.0/5

Mariela C. Business - 26/10/2020 Confirmed reviews ALL

Although the room was small, the view of the ocean was great. What made a great stay was certainly the staff and the amazing location.

Dear Mrs C., We very much appreciate your comments regarding your stay at the ibis Santos Gonzaga Praia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Santos Gonzaga

Friendly reception

Customer review rating 5.0/5

Mauro G. D. S. Families - 21/10/2020 Confirmed reviews ALL

Very good reception, friendly and well located

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Ibis Santos Gonzaga
Customer review rating 3.0/5

Anonymous Families - 11/10/2020 Confirmed reviews ALL

I had a good time, just one thing: I understand the necessity to make people feel safe and making travelling Safe again during this pandemic. I hate to see the amout of waste produced though. Pretty much everything is now wrapped in plastic, towels, food, even the bread we ordered for breakfast. I think all this does is harm the Environment and I really hope this will end soon.

Dear Mrs B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Ibis Santos Gonzaga

Good location nice staff but old building

Customer review rating 2.5/5

Anonymous Couples - 08/09/2020 Confirmed reviews ALL

The hotel was in an optimal location few meters fo the beach walk of Santos. The building is already a bit old. But the staff is nice and friendly.

Prezada Gabriela S., Muito obrigado por dividir sua experiência conosco e com os outros viajantes! Suas observações foram consideradas com a devida atenção. No Ibis procuramos fornecer um serviço de qualidade a cada um de nossos clientes; por isso seu feedback é muito importante para nós Atenciosamente, Equipe Ibis Santos Gonzaga
Customer review rating 1.0/5

Carolina Solo - 05/03/2020 Confirmed reviews ALL

The first and second room I was given, they both smelled strongly like insecticide and there was some problems with the shower water, which was extremely hot, making it impossible to take a bath! In the bathroom there was an open pipe behind the toilet that smelled bad and they tried to hide it with toilet paper. I order food at night and I called the reception to let them know I was waiting for food and when the food finally came, they could not reach me because the phone in my room was not working... it did not ring at all, so the delivery guy left!!!! They also accept no euros neither dollars at the hotel! I left one day earlier than the planned, because I was really upset with my staying at Ibis!

Well located, clean and comfy

Customer review rating 5.0/5

Adryane Families - 03/03/2020 Confirmed reviews ALL

Awesome stay! Will visit again!

Well located comfortable hotel

Customer review rating 5.0/5

Victor O. Solo - 10/02/2020 Confirmed reviews ALL

I've been staying at this hotel on an early basis since 2018 and it's never disappointed: nice hospitable staff, comfy rooms, excellent location. Definitely my choice at Santos.

Dear Mr O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amarildo Burian Gerente Geral Ibis Santos Gonzaga

Well located

Customer review rating 4.5/5

Anonymous Families - 08/02/2020 Confirmed reviews ALL

4 days stay, very good location by the beach and nice partnership with a local beach club.

Dear Mrs P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amarildo Burian Gerente Geral Ibis Santos Gonzaga

Dentro do esperado

Customer review rating 4.0/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

Dentro do esperado.

There's a lot to improve

Customer review rating 3.0/5

Celi R. Solo - 10/01/2020 Confirmed reviews ALL

My reservation was from Hoteis.com. In any moment I was informed that would have a pet tax charged. I had to know this at the hotel front desk. And knowing this information is hidden from the client, the hotel did not take it for less: charged me anyway. Besides, this hotel take off from us little comforts, like face towel. Never saw something like that.

Excellent

Customer review rating 5.0/5

Abodunrin D. Solo - 09/01/2020 Confirmed reviews ALL

will stay there anytime i visit santos. The staffs are friendly always attend to my need between seconds.

Comfort and good location

TripAdvisor rating 5.0/5

Stay618296 Family - 02/09/2019 TripAdvisor review

Hotel located near the beach, restaurants and shopping mall with comfortable accommodation. Nice and polite staff. Breakfast with various options. I intend to return as soon as possible. Stay with my son.

BEST HOTEL TO STAY

TripAdvisor rating 5.0/5

gutovanti Family - 28/08/2019 TripAdvisor review

Great Hotel, very clean, near to the beach and downtown, easy access, beach service included, easy reservation, room with good size, breakfast very good with just price, small lunch very good, i'll back soon

Ibis Gonzaga My review

TripAdvisor rating 3.0/5

Wladislan B Family - 15/07/2019 TripAdvisor review

Ibis Gonzaga My Review The Hotel has good staff who helped on what was need. The environment was clean and organized. Good breakfast. The bed could be much better. For the low cost accomodation it was satisfactory

Quality of my stay

TripAdvisor rating 5.0/5

Road66161731227 Business - 17/06/2019 TripAdvisor review

Good attendance at the reception at the time of check-in, check-out. Breakfast was good meal. Wi-Fi connection was excelente. Room was very clean. Location of the hotel is excellent, very near to the beach.

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