ibis Santos Valongo 3 stars

Customer review rating (ALL Rating) 4.2/5 1,142 reviews

Best price
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Rua Alexandre Gusmão, Praca Lions Clube 420, 11010320 SANTOS, Brazil

Description

Hotel extras

  • 10 minutes by car to the Santos Bus Station

  • 17 minutes by car to the Santos Harbor

  • 15-minute drive from the Imigrantes Highway

  • 10 minutes drive from downtown Santos

  • We are pet friendly and small animals are more than welcome at our hotel.

Our accommodation(s)

Hotel location

ibis Santos Valongo

Rua Alexandre Gusmão, Praca Lions Clube 420
11010320 SANTOS
Brazil

GPS:-23.9308, -46.33826

Telephone
Fax +55 13 3328-9300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Offering innovative and varied cuisine to satisfy all your cravings for something sweet, savory...or both!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,142 reviews

TripAdvisor Rating  4.0/5  367 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Guilherme L. M. R. Solo - Confirmed reviews ALL

Otimo hotel, otima experiencia

Amazing experience with Gleison

TripAdvisor rating 5.0/5

Simone T TripAdvisor review

Had an amazing experience at the hotel, specially because Gleison! He not only checked me in, but also gave me valuable restaurants recommendations! I’ll certainly recommend to my friends and come back!

Prezado (a) hóspede, bom dia! tudo bem? Agradecemos por nos encaminhar a sua avaliação, o seu feedback é de suma importância para nós. Esperamos ter a oportunidade de revê-lo (a) em breve. Atenciosamente, Victtoria Pereira Gerente Geral

Wonderful

TripAdvisor rating 5.0/5

Nya S TripAdvisor review

"Rosonia, Igore, and Kennedy exceeded expectations! Exceptional service at Ibis hotel. Highly recommend!". The food was great.

Prezado (a) hóspede, boa tarde! tudo bem? Muito obrigada por nos avaliar, o seu feedback é de suma importância para nós. Ficamos felizes em saber de sua satisfação por nossos produtos, serviços e atendimento. Esperamos ter a oportunidade de revê-la em breve. Atenciosamente, Victtoria Pereira Gerente Geral

TripAdvisor rating 5.0/5

carlos c TripAdvisor review

The service was excellent, the ambiance was perfect, and the staff was outstanding — special thanks to Elisama Guilarte for her exceptional attention. Felipe and Jonathan were also very helpful. Luizi great job.

Prezado Hóspede, boa tarde! tudo bem? Muito obrigada por ter nos encaminhado a sua avaliação, o seu feedback é de suma importância para nós. Esperamos ter a oportunidade de revê-lo em breve. Atenciosamente, Victtoria Pereira Gerente Geral

Customer review rating 0.5/5

Joselito G. D. L. Business - Confirmed reviews ALL

quando cheguei o bwc estava sujo com descarga do vaso sanitário usada e com rejeitos d. outros hospedes, no porcelanato do chuveiro havia resíduos d. nariz o que realmente deixa a desejar para as proximas hospedagens.

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance d. reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a d. muitos hóspedes que apreciam nosso hotel. Atenciosamente, Victtoria Pereira Gerente Geral

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Other web-users rate our hotel

  • 311 reviews 6.6/10 Location
  • 711 reviews 6.4/10 Room
  • 1,096 reviews 9/10 Service
  • 18 reviews 6.1/10 WiFi
  • 411 reviews 8.5/10 Breakfast
  • 408 reviews 4.9/10 Cleanliness
  • 376 reviews 6.8/10 Food
  • 33 reviews 3.3/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.