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ibis Santos Valongo Hotel 3 stars

Customer review rating 4.3/5 5,229 reviews
ibis Santos Valongo
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+ 16 Services
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Room 1

Number of guests
Children's age

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Santos Valongo

Rua Alexandre Gusmão
Praca Lions Clube 420
11010320
santos
brazil

Tel: +551333289300

Fax: (+55)1333289300

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    GUARULHOS AIRPORT At 106km / 65 miles

  • By plane

    GUARULHOS AIRPORT At 96km / 59.65 miles

GPS :-23.9307464, -46.3377621

Our accommodations

Accessible room

Standard Apartment with one double bed

  • Max. number of persons: 2
  • Area: From 19m²
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Standard apartment with 1 double bed plus 1 bed for children up to 12

  • Max. number of persons: 3
  • Area: From 19m²

Standard Apartment with twin beds

  • Max. number of persons: 2
  • Area: From 19m²
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Regional

Offering innovative and varied cuisine to satisfy all your cravings for something sweet, savory...or both!

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The bar is a friendly place to get together at any time of day.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Santos Valongo

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,229 reviews

tripadvisor

TripAdvisor Rating 4.0/5

241 reviews

Good night

Customer review rating 4.3/5

Maria J. A. Solo - 11/01/2020 Confirmed reviews ALL

The location was excellent because it gave me safety and comfort to stay downtown and I got to know the museus! Breakfast was not bad , but I would like to have coconut milk, as an option.

Dear Maria Jose A., We very much appreciate your comments regarding your stay at the ibis Santos Valongo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ewelim Silva Management Trainee

Good customer service

Customer review rating 4.3/5

Emmmanuel E. D. Friends - 09/01/2020 Confirmed reviews ALL

Satisfying . Good customer service

Dear Kenneth O., We very much appreciate your comments regarding your stay at the ibis Santos Valongo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ewelim Silva Management Trainee

Just Excellent!

Customer review rating 4.3/5

- Business - 23/12/2019 Confirmed reviews ALL

I Loved the dinner buffet and breakfast, the environment of the hotel and it's crew and especially the check-in.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabiano Reis Gerente Geral Hotel Ibis Santos Valongo

It was ok.

Customer review rating 4.3/5

S. Business - 16/12/2019 Confirmed reviews ALL

Ok.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabiano Reis Gerente Geral Hotel ibis Santos valongo

Ok experience

Customer review rating 4.3/5

Elaine Business - 21/11/2019 Confirmed reviews ALL

The service is really good, the rooms are clean and tidy, however, the tv’s image was horrible and the hairdryer was not working in room. Besides that, the beans soup and the sausages were too salty at dinner time. On the other hand, the pasta was awesome. The employees are great! They are polite and very helpful.

Disappointing

Customer review rating 4.3/5

Erik L. Families - 18/11/2019 Confirmed reviews ALL

The room was dirty, there was an old can under the bed, a shaving blade cap on the sink in the bathroom, the toilet was dirty. I'm really disappointed with the room.

Dear Erick L., Thank you for taking the time to tell us about your experience at the ibis Santos Valongo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabiano Reis Maneger Hotel ibis Santos Valongo

Comfortable

Customer review rating 4.3/5

Joaquim M. F. N. Business - 09/10/2019 Confirmed reviews ALL

WEll located for my purposes, nice staff and convenient restaurant.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabiano Reis Gerente Geral Hotel Ibis Santos Valongo

Short but excellent stay

Customer review rating 4.3/5

Tom M. Solo - 04/10/2019 Confirmed reviews ALL

Comfortable, quiet, good value for the money, excellent wifi. Walking distance to the Pele and Coffee Museums, and to the bus station. Restaurant was not exceptional, but was fine. I loved it and didn't want to leave.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabiano Reis Gerente Geral Hotel Ibis Santos Valongo

great

Customer review rating 4.3/5

Anonymous Business - 05/09/2019 Confirmed reviews ALL

With IBIS we are always sure about the good quality of the hotel regardless of the location.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabiano Reis

Near the stadium

Customer review rating 4.3/5

Carlos Families - 06/08/2019 Confirmed reviews ALL

Convenient.

Exmo Senhor H., Carlos Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Santos Valongo. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Atenciosamente, Fabiano Reis Gerente Geral Hotel Ibis Santos Valongo

Good one

Customer review rating 4.3/5

Davi L. Families - 12/06/2019 Confirmed reviews ALL

Straight to the point hotel!

OK

Customer review rating 4.3/5

Marcelo N. Families - 22/04/2019 Confirmed reviews ALL

Estadia OK

Customer review rating 4.3/5

Celso B. S. Business - 19/03/2019 Confirmed reviews ALL

execelente

Amazing

Customer review rating 4.3/5

Anonymous Couples - 24/02/2019 Confirmed reviews ALL

Everyrhing was perfect.

Very Good

Customer review rating 4.3/5

Bruno Couples - 17/02/2019 Confirmed reviews ALL

Good Price, Excellent Breakfast!

Quiet and comfortable room

Customer review rating 4.3/5

Mr. B. D. Business - 22/01/2019 Confirmed reviews ALL

Well and efficiently attended

Cumpre com as expectativas

Customer review rating 4.3/5

Anonymous Solo - 19/01/2019 Confirmed reviews ALL

Cumpre com as expectativas

Customer review rating 4.3/5

Ro… Couples - 26/12/2018 Confirmed reviews ALL

A estadia foi boa, dentro da categoria do hotel.

Clean and quiet.

Customer review rating 4.3/5

Paulo C. Business - 16/11/2018 Confirmed reviews ALL

Check in & check out very fast, clean apartment and a good location.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabiano Reis

Satisfeito

Customer review rating 4.3/5

Willians S. M. Business - 15/11/2018 Confirmed reviews ALL

Atendeu as expectativas.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabiano Reis
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