Hotel Jequitimar Guarujá 5 stars

Customer review rating (ALL Rating) 4.6/5 4,438 reviews

Hotel Jequitimar Guarujá - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • On Saturdays, eat feijoada in the restaurant with a view of Mar Casado Island

  • Bar area with happy hour in a modern and sophisticated environment

  • Car Park with 500 spaces and valet on-site

  • Hotel in Guarujá with pool bar area and view of Pernambuco Beach

  • Large indoor and outdoor convention centre, with 6000m²

Our accommodation(s)

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Hotel location

Hotel Jequitimar Guarujá

Av Marjori da Silva Prado 1100, Praia de Pernambuco
11444000 GUARUJA
Brazil

GPS:-23.96895, -46.18655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,438 reviews

TripAdvisor Rating  4.5/5  3,070 reviews

Certificate of excellence 2023

Excellent

Customer review rating 4.5/5

Flavio Couples - Confirmed reviews ALL

Wonderful experience, outstanding accommodation, impeccable service.

Dear Flavio F., We very much appreciate your comments regarding your stay at the Hotel Jequitimar Guarujá Resort & SPA by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Very good stay

Customer review rating 5.0/5

Joao C. D. D. Couples - Confirmed reviews ALL

Perfect location .., very nice staff and very good facilities

Dear Joao Carlos Dobner D., We very much appreciate your comments regarding your stay at the Hotel Jequitimar Guarujá Resort & SPA by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Great experience overall. the hotel has a good Infrastructure, foods and drinks was quite good and the staff team is great . I can mention some names : Tia Lua (kids), Alisson, Natasha, Sara, Bartenders (I forgot their names), etc.

Customer review rating 5.0/5

Wellington C. L. Families - Confirmed reviews ALL

The experience was great. Unfortunately, I stayed for five days with rain and very cloudy days but it was a good experience. My suggestion is to try to improve the entertainment experience (options) for adults during rainy or cloudy days. (for example, there is no indoor pool) For example, presentations about drinks with tasting at the end, etc. Someone from the hotel (bartender) teaching how to prepare a drink, information about the drink (wisky, cachaça, wine, etc)

Dear Wellington Carlos L., We very much appreciate your comments regarding your stay at the Hotel Jequitimar Guarujá Resort & SPA by Accor. It is always a pleasure to receive positive feedback. I will share your comments and suggestion with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Dated

Customer review rating 1.5/5

John Couples - Confirmed reviews ALL

Too many families with noisy small kids made for stressful stay.

Dear Mr. C., It is with great respect that we receive your comments about your experience at the Hotel Jequitimar Guarujá. We are very sorry that we did not meet your expectations, please allow me to offer my sincerest apologies. At our Hotel, we are committed to offering a welcoming and relaxing environment for all our guests; therefore, we will forward the observations made to the Leisure and Housekeeping teams. One of the main goals of this area is the constant development. Please be assured that we will take appropriate action to address the issues and prevent future occurrences. We apologize again for the inconvenience and hope you will give us the opportunity to better serve you in the future. Sincerely, Marcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Good as usual

Customer review rating 4.5/5

Eduardo Families - Confirmed reviews ALL

As usual, hotel is clean, well-maintained and the staff is kind and attentive. Drinks at the pool are great, as is beach service. Also as usual, meals can be improved. Breakfast is great, but lunch and dinner can improve. I wish the hotel had simpler, tastier meals instead of trying to go gourmet and failing miserably. Grilled fish, chicken or beef is fine, no need for “galinha de Angola” or “ossobuco”. Also, dinners could offer options with cold cuts, cheese and bread for those who don’t want to have a full meal so late. Desserts are fantastic.

Dear Wanessa G., Thank you for taking the time to tell us about your experience at the Hotel Jequitimar Guarujá Resort & SPA by Accor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

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Other web-users rate our hotel

  • 322 reviews 9.5/10 Location
  • 812 reviews 7.3/10 Room
  • 1,644 reviews 8.1/10 Service
  • 18 reviews 1.9/10 WiFi
  • 1,003 reviews 7.3/10 Food
  • 503 reviews 7.2/10 Amenities
  • 341 reviews 7.6/10 Cleanliness
  • 257 reviews 6.1/10 Pool

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