Hotel Jequitimar Guarujá 5 stars

Customer review rating (ALL Rating) 4.5/5 3,972 reviews

Hotel Jequitimar Guarujá - Image 1
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Description

Hotel extras

  • On Saturdays, eat feijoada in the restaurant with a view of Mar Casado Island

  • Bar area with happy hour in a modern and sophisticated environment

  • Car Park with 500 spaces and valet on-site

  • Hotel in Guarujá with pool bar area and view of Pernambuco Beach

  • Large indoor and outdoor convention centre, with 6000m²

Our accommodation(s)

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Hotel location

Hotel Jequitimar Guarujá

Av Marjori da Silva Prado 1100, Praia de Pernambuco
11444000 GUARUJA
Brazil

GPS:-23.96895, -46.18655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,972 reviews

Customer review rating 3.5/5

Dallima G. H. U. T. Families - Confirmed reviews ALL

Praia de Pernambuco remains a beautiful location, that alone makes Jequitimar worth the stay. But we encountered many problems that show both the place's age and lack of maintenance. South Wing elevators were noisy, with slow doors, flickering display lights, and sometimes even going out of order entirely. One handrail located at a busy part of the pool was loose, which made me lose balance twice, which was pretty dangerous. Repairs done on the lobby floor and on the stairs that lead to the restaurant were very visible and not pretty to look at. Entertainment for guests was nice, though, and the whole staff is attentive.

Dear Mrs. T. Good Morning! Thank you for taking the time to tell us about your experience at the Hotel Jequitimar Guarujá. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. After receiving your evaluation, I shared your observations with our Maintenance team so they can work on preventing similar occurrences in the future. I would also like to emphasize that we are currently carrying out quotations and investments to improve the points mentioned. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Gerente de Hotel / Hotel Manager Hotel Jequitimar Guarujá

Customer review rating 5.0/5

Fernanda M. V. D. O. L. Families - Confirmed reviews ALL

I stayed a week with my family and it was a great vacation moment.

Dear Mr. L. Good afternoon! We very much appreciate your comments regarding your stay at the Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Customer review rating 4.0/5

Jo H. S. Families - Confirmed reviews ALL

Our family had a very comfortable and pleasant staying. Points that I considered it can be improved: 1. Room maintenance, the blackout window was damaged 2. Room cleanliness: under the cushion pad of the easychair was a little dirty.

Dear Mr. S., We received your feedback regarding your stay at Hotel Jequitimar Guarujá with the utmost respect. Our guests' feedback is very important to us. I will share your comments with our Maintenance and Housekeeping teams. One of the top priorities for these departments, and the hotel as a whole, is continuous improvement. I am certain that your feedback will serve as encouragement for us to continue enhancing the quality of our services. Thank you for sharing your experience with us, and we look forward to earning your continued trust. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Customer review rating 4.5/5

Lucas G. P. Families - Confirmed reviews ALL

Everything is always nice Wonderful food Very friendly staff Comfy room Nice recreation

Dear Mr. P. Good morning! We very much appreciate your comments regarding your stay at the Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Customer review rating 5.0/5

Leonardo P. Couples - Confirmed reviews ALL

Once again I had a great experience in the hotel. Special kudos to receptionists.

Dear Mr. P. Good morning! We very much appreciate your comments regarding your stay at the Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Other web-users rate our hotel

  • 294 reviews 9/10 Location
  • 906 reviews 7/10 Room
  • 1,670 reviews 8.2/10 Service
  • 17 reviews 4.3/10 WiFi
  • 1,030 reviews 6.9/10 Food
  • 608 reviews 7.3/10 Amenities
  • 363 reviews 6.7/10 Cleanliness
  • 286 reviews 7.7/10 Vibe

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