Hotel Jequitimar Guarujá 5 stars

Customer review rating (ALL Rating) 4.5/5 3,967 reviews

Hotel Jequitimar Guarujá - Image 1
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Description

Hotel extras

  • On Saturdays, eat feijoada in the restaurant with a view of Mar Casado Island

  • Bar area with happy hour in a modern and sophisticated environment

  • Car Park with 500 spaces and valet on-site

  • Hotel in Guarujá with pool bar area and view of Pernambuco Beach

  • Large indoor and outdoor convention centre, with 6000m²

Our accommodation(s)

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Hotel location

Hotel Jequitimar Guarujá

Av Marjori da Silva Prado 1100, Praia de Pernambuco
11444000 GUARUJA
Brazil

GPS:-23.96895, -46.18655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,967 reviews

Customer review rating 4.5/5

Juliana I. C. Business - Confirmed reviews ALL

experiencia incrivel

Prezada Sra. C. Bom dia! Apreciamos imensamente seus comentários referentes à sua hospedagem no Hotel Jequitimar Guarujá. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja ainda mais agradável que a anterior. Atenciosamente, Márcia Miranda Gerente de Hotel Hotel Jequitimar Guarujá

Customer review rating 4.5/5

Samuel L. D. B. Business - Confirmed reviews ALL

Top.atendimemto

Prezado Sr. B. Bom dia! Ficamos muito felizes com sua avaliação referente à sua hospedagem no Hotel Jequitimar Guarujá. É sempre um prazer receber impressões positivas. Compartilharei os resultados d. sua avaliação com nossas equipes. Tenho certeza d. que seu feedback será um encorajamento para continuarmos a melhorar a qualidade d. nossos serviços. Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima estadia seja mais agradável que a anterior. Atenciosamente, Márcia Miranda Gerente d. Hotel Hotel Jequitimar Guarujá

Customer review rating 4.0/5

Marina B. S. Friends - Confirmed reviews ALL

The reception and check-in crew were slow and gave wrong information to us. The reservation was for 2 single beds in each room and they gave us a double bed in each. But overall the infrastructure is great, the restaurants, the pool and beach service was friendly and the spa was incredible!

Dear Ms. Simoni, Good afternoon. It is with great respect that we acknowledge your comments regarding your experience at our hotel. Our guests' feedback is of the utmost importance to us. We have internally identified that the bed configuration did not meet the standard of excellence we strive for. Please accept our sincere apologies for this operational oversight. Your observations have already been shared with our Front Office Management to immediately retrain our teams and review our verification processes, ensuring similar situations do not occur in the future. We will also pass along your compliments regarding our facilities, Spa, and Food & Beverage services to the respective teams, as they serve as a great incentive for our continued development. Our daily commitment is to provide high-level service and invest in the constant training of our professionals. We reaffirm our dedication to ensuring that the hotel's quality standards are fully experienced during your next visit. Thank you for your attention, and we hope you will give us the opportunity to better serve you in the near future. Best regards, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Customer review rating 4.5/5

Diego J. M. Business - Confirmed reviews ALL

Good environment with a great service and infrastructure

Dear Mr. M. Good Morning! We very much appreciate your comments regarding your stay at the Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Customer review rating 3.5/5

Herlani A. B. J. Business - Confirmed reviews ALL

the food quality has been decreasing year after year the details in room too.... for example 2 containers of shampoo and none for body soap

Dear Mr. B. Good Morning! Thank you for taking the time to tell us about your experience at the Hotel Jequitimar Guarujá. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Gerente de Hotel / Hotel Manager Hotel Jequitimar Guarujá

Other web-users rate our hotel

  • 311 reviews 9/10 Location
  • 948 reviews 6.9/10 Room
  • 1,756 reviews 8.2/10 Service
  • 18 reviews 3.9/10 WiFi
  • 1,058 reviews 6.9/10 Food
  • 631 reviews 7.2/10 Amenities
  • 374 reviews 6.5/10 Cleanliness
  • 306 reviews 7.7/10 Vibe

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