Hotel Jequitimar Guarujá 5 stars

Customer review rating (ALL Rating) 4.6/5 4,347 reviews

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Hotel Jequitimar Guarujá - Image 1
Hotel Jequitimar Guarujá - Image 2
Hotel Jequitimar Guarujá - Image 3
Hotel Jequitimar Guarujá - Image 4
Av Marjori da Silva Prado 1100, Praia de Pernambuco, 11444000 GUARUJA, Brazil

Description

Hotel extras

  • On Saturdays, eat feijoada in the restaurant with a view of Mar Casado Island

  • Bar area with happy hour in a modern and sophisticated environment

  • Car Park with 500 spaces and valet on-site

  • Hotel in Guarujá with pool bar area and view of Pernambuco Beach

  • Large indoor and outdoor convention centre, with 6000m²

Our accommodation(s)

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Hotel location

Hotel Jequitimar Guarujá

Av Marjori da Silva Prado 1100, Praia de Pernambuco
11444000 GUARUJA
Brazil

GPS:-23.96895, -46.18655

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,347 reviews

TripAdvisor Rating  4.5/5  3,327 reviews

Certificate of excellence 2024

Great stay

Customer review rating 4.5/5

Andre Couples - Confirmed reviews ALL

Beautiful place, tasty food and great staff.

Dear Mr. S., Good Morning! We very much appreciate your comments regarding your stay at the Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Gerente de Hotel Hotel Jequitimar Guarujá

Amazing stay !

Customer review rating 5.0/5

Amit P. Families - Confirmed reviews ALL

Since I reviewed in trip advisor - I will keep this short. It was an exceptional stay with our family. Great ambience, food and decor. Well appointed rooms and lovely team members.

Dear Mr. P., Good afternoon! We greatly appreciate your comments regarding your stay at Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. Your comments will be shared with our teams. I am confident that your feedback will serve as encouragement for us to continue improving the quality of our services. Thank you for sharing your experience with us, and we hope that your next visit will be even more enjoyable than the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Brazilian hospitality! An amazing stay ❤️

TripAdvisor rating 5.0/5

Amit P TripAdvisor review

I travelled to Brazil for the first time and while we stayed at a few Accor properties during our holiday across Brazil, we picked this property to treat my in-laws. Upon arrival - the checkin was smooth, we met Mariyani, we could tell the reception was packed but she was like an iceberg and kept her cool and spontaneously checked us in. Rooms are very spacious and well maintained. Housekeeping did an absolute great job everyday. The restaurants were well serviced and selection of food was great. They had games all day in the pool and the lobby bar, Bingo being the most popular! I liked the white color scheme of the entire property. Myself and my significant other had one of the best massages in the spa - sadly I don’t recall the names - but both ladies were amazing. The beach is very well maintained and you could see security personal all around the property, a sense of safety. While everyone we met were great and did a good job, but there were some employees or as we call heartists that stood out or rather were absolute stars - first was Pedro in the guest relations - he helped me in arranging flowers for my girlfriend and some amenity, Pedro made the entire process very simplified and easy and always had a very positive attitude with a smile. We then had a little hick-up but the Front Office Manager Ms. Ingrid jumped in and made sure that it was taken care of , she was professional and very courteous. We dined in the French fine dining and Mercio the manager along with Willian could not do enough - they were simple amazing. Great dining experience. Now is the time to mention 2 star employees - who literally took our heart away with their passion for service, hospitality and most importantly their genuine passion and SMILE ! It was Marcelo in the dining restaurant that we met during dinners, a truly exceptional service professional and the sweet JAMILI at the pool bar, being in hospitality we know how hard it is serving under the sun. But here was JAMILI running around the pool, the beach all day and everytime we encountered her for placing an order- she came by with the most genuine smile. JAMILI deserves the most recognition for her hard work and simplicity! If you are looking to spend some quality family or couples time - this is the place to be. While Rio & São Paulo are great, but this hotel is much more poised and away from the hustle and bustle of the city. Thank you to the management for delivering such a great top shelf service ! We will surely return. As the Brazilians say - “karaka” experience was wow !

Dear Mr. Hamit, Good afternoon! We greatly appreciate your feedback regarding your stay at Hotel Jequitimar Guarujá. It is always a pleasure to receive positive impressions. Please be assured that your comments will be shared with the teams in general, especially with the employees mentioned, to serve as encouragement for the continuous improvement of our services. Your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be just as enjoyable as the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Well below expectations. Extremely dissapointed.

Customer review rating 2.0/5

Eduardo G. Families - Confirmed reviews ALL

Limited services. Very high price for value. Food not really great. Weak on amenities. Space assigned in the beach is too small. It can't compete with hotels is Los Cabos, Riviera Maya and the Caribbean.

Dear Mr. G., Good afternoon! It is with great respect that we received your feedback regarding your experience at Hotel Jequitimar Guarujá. Customer feedback is very important to us. We are deeply sorry that we did not meet your expectations, and please accept my sincerest apologies. At our hotel, we strive to provide a high-level service to each of our guests. Therefore, we will forward your observations to the relevant departments. One of the hotel's top priorities is continuous improvement. Rest assured, we will take the necessary measures to address the issues and prevent future occurrences. Once again, we apologize for the inconveniences and hope you will give us the opportunity to serve you better in the future. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Safe

Customer review rating 3.5/5

Fernando Families - Confirmed reviews ALL

Mattress was terrible, hard, old and with depression in both sides. AC there was no information on switch, no name. Too noise, childrens, movement of beds ou chairs late at nigh, in the morning.....terrible to have any rest

Dear Mr. V., Good Afternoon! Thank you for taking the time to tell us about your experience at the Hotel Jequitimar Guarujá. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At out Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Mianda Hotel Manager Hotel Jequitimar Guarujá

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.