Hotel Jequitimar Guarujá Resort & SPA by Accor 5 stars

Customer review rating (ALL Rating) 4.5/5 3,758 reviews

Hotel Jequitimar Guarujá Resort & SPA by Accor - Image 1
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Hotel Jequitimar Guarujá Resort & SPA by Accor - Image 4

Description

Hotel extras

  • On Saturdays, eat feijoada in the restaurant with a view of Mar Casado Island

  • Bar area with happy hour in a modern and sophisticated environment

  • Car Park with 500 spaces and valet on-site

  • Hotel in Guarujá with pool bar area and view of Pernambuco Beach

  • Large indoor and outdoor convention centre, with 6000m²

Our accommodation(s)

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Room 1

Hotel location

Hotel Jequitimar Guarujá Resort & SPA by Accor

Av Marjori da Silva Prado 1100, Praia de Pernambuco
11444000 GUARUJA
Brazil

GPS:-23.96895, -46.18655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,758 reviews

Customer review rating 5.0/5

Daniela M. Families - Confirmed reviews ALL

Dear Ms. M. Good morning! We very much appreciate your evaluation regarding your stay in Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, Luciano Rocha Hotel Manager Hotel Jequitimar Guarujá

Customer review rating 2.5/5

Jean P. F. L. Families - Confirmed reviews ALL

Dear Mr. L., Good morning! We very much appreciate the response of our survey regarding your stay at the Hotel Jequitimar Guarujá. Guest feedback is extremely important to us, as it enables us to address the areas that require the greatest attention. I deeply regret that your stay fell so far short of your expectations and of the standard of excellence we strive to deliver. Please accept our sincere apologies for the difficulties you encountered with our beach service and recreation activities, as well as for your perception of the food. I would like to assure you that your concerns have been shared directly with the responsible teams and were also presented during our operational meeting for the implementation of immediate improvements. Please be assured that we will take the appropriate measures to address these issues and prevent similar occurrences in the future. We hope to have the opportunity to welcome you back in the future and provide the high-quality experience that you and your family deserve. Kind Regards, Luciano Rocha Hotel Manager Hotel Jequitimar Guarujá

Customer review rating 3.5/5

Carolina M. C. Business - Confirmed reviews ALL

Dear Mrs. C., Good morning! We greatly appreciate you taking the time to evaluate your stay at Hotel Jequitimar Guarujá. It is always very rewarding to receive feedback from our guests. I will share your comments with our Maintenance and Housekeeping teams so they can address the points you mentioned. One of the hotel's main priorities is continuous improvement, and I am confident that your feedback will encourage us to keep enhancing the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Sincerely, Luciano Rocha Hotel Manager Hotel Jequitimar Guarujá

Customer review rating 4.0/5

Antonio H. Business - Confirmed reviews ALL

Dear Mr. H. Good afternoon! Thank you for your comments regarding your stay at Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. Your feedback will be shared with our teams. I am confident that your comments will serve as an encouragement for us to continue improving the quality of our services. Thank you very much for informing us about your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Hotel Jequitimar Guarujá

Customer review rating 5.0/5

Nataly F. B. Families - Confirmed reviews ALL

Dear Ms. B. Good morning! We very much appreciate your evaluation regarding your stay in Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, Hotel Jequitimar Guarujá

Other web-users rate our hotel

  • 308 reviews 9/10 Location
  • 942 reviews 6.8/10 Room
  • 1,740 reviews 8.1/10 Service
  • 21 reviews 4.3/10 WiFi
  • 1,020 reviews 6.8/10 Food
  • 613 reviews 7/10 Amenities
  • 365 reviews 6.3/10 Cleanliness
  • 306 reviews 7.1/10 Vibe

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