Hotel Jequitimar Guarujá 5 stars

Customer review rating (ALL Rating) 4.6/5 3,903 reviews

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Hotel Jequitimar Guarujá - Image 1
Hotel Jequitimar Guarujá - Image 2
Hotel Jequitimar Guarujá - Image 3
Hotel Jequitimar Guarujá - Image 4
Av Marjori da Silva Prado 1100, Praia de Pernambuco, 11444000 GUARUJA, Brazil

Description

Hotel extras

  • On Saturdays, eat feijoada in the restaurant with a view of Mar Casado Island

  • Bar area with happy hour in a modern and sophisticated environment

  • Car Park with 500 spaces and valet on-site

  • Hotel in Guarujá with pool bar area and view of Pernambuco Beach

  • Large indoor and outdoor convention centre, with 6000m²

Our accommodation(s)

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Hotel location

Hotel Jequitimar Guarujá

Av Marjori da Silva Prado 1100, Praia de Pernambuco
11444000 GUARUJA
Brazil

GPS:-23.96895, -46.18655

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,903 reviews

TripAdvisor Rating  4.5/5  3,580 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Jander R. N. Friends - Confirmed reviews ALL

Excelente local e acolhimento

Prezado Sr. N. Bom dia! Apreciamos imensamente seus comentários referentes à sua hospedagem no Hotel Jequitimar Guarujá. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja ainda mais agradável que a anterior. Atenciosamente, Márcia Miranda Gerente de Hotel Hotel Jequitimar Guarujá

Customer review rating 4.5/5

Olman D. C. S. Business - Confirmed reviews ALL

Comoda

Estimado Sr. S. Mucho le agradecemos los comentarios referentes a su estadía en el Hotel Jequitimar Guarujá. Siempre es muy placentero recibir un feedback favorable. Voy a compartir sus observaciones con nuestro equipo. Estoy convencido que ese feedback será un aliciente para nuestro personal, en sus constantes esfuerzos para mejorar la calidad de nuestros servicios. Una vez más, gracias por compartir su experiencia. Esperamos que su próxima visita sea tan placentera como ésta que acaba de realizar. Atentamente, Márcia Miranda Gerente de Hotel / Hotel Manager Hotel Jequitimar Guarujá

Customer review rating 3.5/5

Mariana C. M. V. Business - Confirmed reviews ALL

Great accommodation

Dear Mrs V., We very much appreciate your comments regarding your stay at the Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Customer review rating 4.0/5

Oswaldo F. Families - Confirmed reviews ALL

good

Dear Mr. Oswaldo Goog Morning! We very much appreciate your comments regarding your stay at the Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Customer review rating 3.0/5

Patrick F. Families - Confirmed reviews ALL

Honestly, this is very poor value for money. I don’t understand how the hotel has kept its 5 star rating but i suspect the current state of it is why it no longer carries the Sofitel branding. Let me stress that the staff and service were absolutely impeccable - especially for our infant daughter. The provided crib was in great condition and restaurant staff went above and beyond for us. The location is incredible, with the beach at your doorstep and the beach staff ready to help at a moments notice. Overall though, the condition of the property and inclusions are in no way a 5 star experience. Only one of the 3 restaurants were open during the length of our stay, so fatigue of the same or similar food items sets in after only a couple of days. The rooms are showing their age in the bathrooms and furniture, and except for the comfortable bed, in no way felt luxurious. I am extremely relieved we did not pay for a deluxe room or the “all inclusive” option as from having seen these, it is eye watering how much more we would’ve paid for so little. We stayed midweek which ended up being a huge mistake. The hotel also plays host to corporate bookings but does nothing to keep this separate to leisure guests - most tables in the restaurant are taken up by small groups from the corporate bookings, with those guests milling around and blocking the buffet chatting. Music from their corporate party continued well past 22:00 and their empty beer bottles and bottle caps are left around the grounds and pool each morning. My family was made to feel our special holiday was an inconvenience to someone’s team building retreat. Important if you’re looking to vacation there midweek. The hotel also plays host to corporate bookings but does nothing to keep this separate to leisure guests - most tables in the restaurant are taken up by small groups from the corporate bookings, with those guests milling around and blocking the buffet chatting. Music from their corporate parties continues well past 22:00 and their empty beer bottles and bottle caps are left around the grounds and pool each morning. My family was made to feel our special holiday was an inconvenience to someone’s team building retreat.

Dear Mr. F. Good Morning! Thank you for taking the time to tell us about your experience at the Hotel Jequitimar Guarujá. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding your comment about the event, I deeply regret the impact it had on your stay. We strive to ensure that, whenever possible, large events do not affect the accommodation experience of other guests. However, our teams will be reoriented so that guests are informed about major conventions at the time of booking, ensuring they are aware of the activities that may take place during their stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

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Other web-users rate our hotel

  • 297 reviews 8.9/10 Location
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  • 1,015 reviews 6.9/10 Food
  • 344 reviews 6.8/10 Cleanliness
  • 259 reviews 7.6/10 Vibe
  • 228 reviews 8.9/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.