Good location and good quality service and team

Very good structure and attendance

Good things: I have an one-year and four months children, and I could do everything walking (no need for car at all). The hotel and room are beautiful and clean and every employee very polite and took care of all we needed. Excellent breakfast. Close to the beach and the hotel provided towels for using on the beach, close to shopping (no need for car) and close to very good restaurants (no need for car) Bad thing the bathroom sink was clogged, and the water took a long time to go down. That's a little disgusting when you're brushing your teeth for example.

lousy check-in, no staff at bar for welcome drink, arrogant recepctionist

It was very good, even afterwards. I left some objects in the room and the staff was very kind in arranging to send them back to me

Ótimo hotel. Nos surpreendemos positivamente com o hotel.

All the employees were extremely polite. All place are very clean, appropriate security measures against covid. The only thing was missing in the bathroom was the shampoo. And the bathroom hood wasn’t working. Unfortunately the bar draft beer machine wasn't working either.

We have problem in getting the vouchers from reservations, which was done via website. The room is very small, was dirty since the drywall was partially fixed from a previous maintenance. No chair to work on the desk and, when I request one, it came totally dirty.

Walking distance to the beach with more than enough restaurants for lovely dinners in the evening. Beautiful view of the ocean. Just a downside that the windows were a bit dirty on the outside. The rest was an absolute blast!

The staff are amazing. Christmas dinner was amazing. Food and service was an great opportunity. Only downside point. Could finish at 11 because 10pm was little to early to finish a Christmas meal. The hotel was far to relaxed regarding social distance. Specially on breakfast time. Room far to crowded and of course lots of guests coughing and sneezing. Really worrying for guests that want keep it safe. I asked if I could instead have coffee and some toast in the room and was informed that would need to pay again full amount.

Fantastic location, view and accommodation.

My room had issues with the A/C and the bathroom wall was covered with mold. It was my fourth time with you and I haven't experienced anything like it before. Staff was friendly as usual and breakfast is still tasty, definitely great features to rebalance the forces.

Bed is very good; service is very good too!

I am an Accor member and usually stay at this hotel. As I got to the hotel, the nespresso machine of the lobby disappeared. As I got the room, I noticed body lotion was no longer available. Next day, we leave for the day and as soon as we get back at 5PM, the room remains untouched. No housekeeping.

Great Location Near to Beach Lot of places to eat nearby Can access businesses nearby. Full view of the Ocean. Swiming pool also available. Did Not recieve the Invoice by Email. Hence request you to please send me the same.