Novotel Santos Gonzaga

Novotel Santos Gonzaga 4 stars

Customer review rating (ALL Rating) 4.2/5 1,367 reviews

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Hotel extras

  • Bar on the 32nd floor, with panoramic city views

  • Pet friendly (dogs and cats) - additional fee applies

  • Located between 3 shopping centers and near to the business district

  • KIDS' Space - featuring an Xbox, interactive table and children's menu

  • Swimming pool, sauna on the top floor and fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Santos Gonzaga

Av Dona Ana Costa 473
11060003 SANTOS

GPS:-23.9652558, -46.3325484

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Restaurant 365 Santos serves international cuisine for breakfast, lunch and dinner. Guests can choose between buffet and à la carte, besides being able to enjoy a tasty feijoada every Wednesday.

Our accommodation(s)

The rooms at Novotel Santos are designed to offer the best comfort to guests. Accommodations are large, perfect for a trip with family or friends, with modern décor and cozy structure for comfort in the city. Besides, the hotel offers A/C and free Wi-Fi everywhere to make your stay even more special.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,367 reviews

TripAdvisor Rating  4.0/5  726 reviews

good location

Customer review rating 4.0/5

Zhang D. Business - Confirmed reviews ALL

a nice experience


Customer review rating 1.5/5

Nara M. Business - Confirmed reviews ALL

The room was not clean, the bed not organized, I could not see the view because of the window.

Helpful and nice stuff. Next to shopping, beach and restaurants

Customer review rating 4.5/5

Lisa Solo - Confirmed reviews ALL

Really nice and helpful stuff. Any questions were always answered. The room was nice and had a nice view. Breakfast has a lot of things to choose from. It’s next to shopping and beach.

it wasn't a good experience

Customer review rating 2.0/5

Varlei Business - Confirmed reviews ALL

My room was not clean, soap was out of package (maybe it has been used) and the door was not seeming clear too. At night the aisle as totally dark. I used the lights of my cell phone to see the floor.

Well located

Customer review rating 4.0/5

Aislan R. Business - Confirmed reviews ALL

The hotel is close to my office. The cleaning is a good practice. The receptionists and restaurant attendants are very attentive.

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Other web-users rate our hotel

  • 394 reviews 9.1/10 Location
  • 776 reviews 5.9/10 Room
  • 657 reviews 7.1/10 Service
  • 17 reviews 4.4/10 WiFi
  • 428 reviews 7.5/10 Breakfast
  • 344 reviews 3.3/10 Cleanliness
  • 299 reviews 4.2/10 Comfort
  • 139 reviews 4.1/10 Food

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