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Bar on the 32nd floor, with panoramic city views
Pet friendly (dogs and cats) - additional fee applies
Located between 3 shopping centers and near to the business district
KIDS' Space - featuring an Xbox, interactive table and children's menu
Swimming pool, sauna on the top floor and fitness center
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
The rooms at Novotel Santos are designed to offer the best comfort to guests. Accommodations are large, perfect for a trip with family or friends, with modern décor and cozy structure for comfort in the city. Besides, the hotel offers A/C and free Wi-Fi everywhere to make your stay even more special.
Subject to availability
Subject to availability
Number of meeting rooms: 3
Maximum size: 45 m²
Maximum capacity: 50 people
Maximum banquet capacity: 32 people
100% genuine reviews from our guestsFind out more
Raul B. Business - 06/05/2021 Confirmed reviews ALL
It so happens that I did not stay at your hotel on the date informed in your satisfaction survey. The hotel was wrong and charged me a nightly fee for "no show" wrongly. The issue has already been resolved, but it bothered me a lot.
Anonymous Couples - 28/04/2021 Confirmed reviews ALL
I loved the room and staff. The view was amazing and worth price. Only improvement opportunity is that there was no potable water in the room neither bottles available for purchase on the fridge, I had to go out and buy.
Overall, a good stay.
Bruno M. Couples - 02/03/2021 Confirmed reviews ALL
The Room was cozy, the support advisors were helpful, overall, we had a good stay. In my opinion, I would like to found a hand sanitizer in the room, considering the pandemic situation, but we have needed to purchase one for us to use. The pool was needing a clean.
Well located but the cuisine was not good
Carlos T. Families - 16/02/2021 Confirmed reviews ALL
The apartment was comfortable, the swimming pool is nice, the overall service is good, but the quality of the food is disappointing. It is not as good as the one from Mercure, which is usually very good. I expected more from Novotel.
Not as good as planned. Watch out!
John M Friends getaway - 28/01/2021 TripAdvisor review
I am an Accor member and usually stay at this hotel. As I got to the hotel, the nespresso machine of the lobby disappeared. As I got the room, I noticed body lotion was no longer available. Next day, we leave for the day and as soon as we get back at 5PM, the room remains untouched. No housekeeping.
Our most recent 20 reviews
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