Novotel Santos Gonzaga 4 stars
Customer review rating (ALL Rating) 4.2/5 1,055 reviews
Bar on the 32nd floor, with panoramic city views
Pet friendly (dogs and cats) - additional fee applies
Located between 3 shopping centers and near to the business district
KIDS' Space - featuring an Xbox, interactive table and children's menu
Swimming pool, sauna on the top floor and fitness center
Av Dona Ana Costa 473
11060003 SANTOS
Brazil
ESTAÇÃO RODOVIÁRIA DE SANTOS:
CONGONHAS At 74km / 45.98 miles
GUARULHOS INTERNATIONAL At 110km / 68.35 miles
GPS:-23.9652558, -46.3325484
Check-in from - Check out up to
Restaurant 365 Santos serves international cuisine for breakfast, lunch and dinner. Guests can choose between buffet and à la carte, besides being able to enjoy a tasty feijoada every Wednesday.
Our modern and cozy bar boasts wonderful views over the city of Santos from the hotel's top floor. A great choice for anyone wanting to spend the evening having a meal or drink, or enjoying Happy Hour.
The rooms at Novotel Santos are designed to offer the best comfort to guests. Accommodations are large, perfect for a trip with family or friends, with modern décor and cozy structure for comfort in the city. Besides, the hotel offers A/C and free Wi-Fi everywhere to make your stay even more special.
Accessible room
Customer review rating 4.5/5
Frank D. Business - Confirmed reviews ALL
The hotel is well located and for sure it always feels good to be here, friendly people at the reception.
Customer review rating 3.5/5
Jack Business - Confirmed reviews ALL
The location of the hotel was great, the stuff are very friendly and professional. The room are spacious and clean.. The room service was cleaning my room everyday which is great. One event happened that really bothered me and bothered all the other guests I believe: One the 13 nights I spent there, the fire alarm started at 4:00 AM and didn't stop for one hour and the reason was that one of the guests was smoking.. That was really annoying.. Also I think that the food at your restaurant can be improved a lot, I personally didn't like it much.. Not all the stuffs speaks English which is really frustrating.. One more very important subject that I believe is extremely important, last time every night when I come to my room I see the room door was always open and it's not easy to close the door, and I noticed many rooms were also with door open, this made feel unsecured.. I hope, this problem would be solved immediately Other than that everything was great.
Dear Jack Jean Marie D., We very much appreciate your comments regarding your stay at the Novotel Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabiano Reis Gerente Geral/General Manager Novotel Santos Gonzaga
Customer review rating 4.0/5
Antonio M. Friends - Confirmed reviews ALL
Warm welcome and easy and quick check-in. Room available was exactly what I requested.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabiano Reis Gerente Geral/General Manager Novotel Santos Gonzaga
Customer review rating 5.0/5
Larissa A. Families - Confirmed reviews ALL
We are with our children, they loved the room, the restaurant. All staff are so kind with us. I loved.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabiano Reis Gerente Geral/General Manager Novotel Santos Gonzaga
TripAdvisor rating 5.0/5
andreltreis TripAdvisor review
Hotel is really well located and close to the beach! Service is great and great room with sea view! Close restaurants where you can enjoy during the day and night, you have the option to choose between lot of cuisine as you have Mexican, kind of English pub style nearby and Japanese and Lebanese, all located in walk distance by the street side of the hotel(Rua Tolentino Filgueiras) you will find all there. Well worth it!
Our most recent 20 reviews
In partnership with TripAdvisor