Hotel Mercure Bydgoszcz Sepia 4 stars

Dear Mr. Adrian, Thank you very much for taking the time to share your feedback following your stay at Mercure Bydgoszcz Sepia. We are delighted to know that you had a great stay and appreciated our convenient location, comfortable accommodation, and the cleanliness of your room. It is also wonderful to hear that our breakfast, team, Wi-Fi, and overall service met your expectations. Thank you as well for your positive assessment of our sustainability efforts. We are committed to providing a comfortable stay while continuously improving our environmental practices. We noticed that you rated the value for money slightly lower than the other aspects of your stay. We hope that during your next visit we will be able to earn your highest score in this category as well. We look forward to welcoming you back to Mercure Bydgoszcz Sepia on your next trip to Bydgoszcz. Kind regards, Mercure Bydgoszcz Sepia Team

Dear Mr. Pawel, Thank you for taking the time to share your feedback following your stay at Mercure Bydgoszcz Sepia. We are pleased to hear that you appreciated the cleanliness of the hotel, the service provided by our team, and the opportunity to spend some relaxing time on the terrace. We were also especially happy to read your kind words about our new receptionist. We will gladly pass on your encouragement and best wishes to her—it will certainly mean a great deal as she begins her journey with our team. We are sorry that we were unable to offer you a late check-out. We always do our best to accommodate such requests, especially for our ALL Gold members, but unfortunately this depends on the hotel's occupancy and the preparation of rooms for arriving guests. Thank you as well for your comments regarding the room size and value for money. We hope that during your next stay we will be able to provide an experience worthy of an even higher rating. Kind regards, Mercure Bydgoszcz Sepia Team

Dear Mr. George, thank you very much for your amazing review and for awarding us the highest possible rating. We are truly delighted to know that your stay was excellent and that every aspect of your visit, from the accommodation and cleanliness to breakfast, our team, and overall value, met your expectations. Your kind words and perfect scores are a wonderful reward for our entire team and motivate us to continue providing exceptional service to all our guests. Thank you for your trust and for being a member of the ALL loyalty programme. We look forward to welcoming you back to Mercure Bydgoszcz Sepia on your next visit to Bydgoszcz. Kind regards, Mercure Bydgoszcz Sepia Team

Dear Ms. Elzbieta, thank you very much for your wonderful review, your highest rating, and above all, for choosing Mercure Bydgoszcz Sepia so regularly for both your business and personal stays. It means a great deal to us to know that you feel at home whenever you stay with us. We are delighted that you consistently appreciate the friendliness and helpfulness of our team, the cleanliness of the hotel, our convenient location, and the quality of our breakfast. Your continued trust and loyalty are the greatest compliments we could receive. Thank you for being our returning Guest — we are always very happy to welcome you back. We look forward to seeing you again soon at Mercure Bydgoszcz Sepia. Kind regards, Mercure Bydgoszcz Sepia Team

Dear Mrs. C., Thank you very much for your wonderful review and for awarding us a perfect score. We are truly delighted to know that you had such an enjoyable stay at Mercure Bydgoszcz Sepia. It is especially rewarding to read that you felt warmly welcomed by our team and that you found your room comfortable and enjoyable. Your kind words are the greatest recognition for our staff, who strive every day to make each guest feel at home. We also appreciate your feedback regarding the Wi-Fi speed. Thank you for bringing this to our attention. We will pass your comments on to our technical team, as we are continuously working to improve the quality of our services. The most rewarding part of your review is knowing that you "can't wait to come back." We are already looking forward to welcoming you again and making your next stay just as memorable. Kind regards, Mercure Bydgoszcz Sepia Team