Hotel Mercure Bydgoszcz Sepia 4 stars

Customer review rating (ALL Rating) 4.7/5 937 reviews

Hotel Mercure Bydgoszcz Sepia - Image 1
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Description

Hotel extras

  • Hotel in the downtown area opposite Opera Nova

  • Modern rooms with glass shower cubicles

  • Fitness Area / 24-Hour Sauna

  • Roof terrace restaurant with views over Bydgoszcz

  • Green Key certification

Our accommodation(s)

Hotel location

Hotel Mercure Bydgoszcz Sepia

Marszalka Focha 20
85070 BYDGOSZCZ
Poland

GPS:53.124749, 17.99959

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOCHA 20

Great food and aromatic wine are a passion we share with our guests. In Focha20, you will find local specialties and a varied menu of dishes made from carefully selected ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  937 reviews

Customer review rating 4.5/5

Georgios-sotirios K. Business - Confirmed reviews ALL

Very relaxed stay, excellent breakfast, convenient location

Dear Mr. K., Thank you very much for sharing your positive feedback following your stay at Mercure Bydgoszcz Sepia. We truly appreciate your excellent rating and are delighted to read that your visit was relaxed and comfortable. It is a pleasure to know that our breakfast, convenient location and smooth booking process met your expectations, especially during a business trip where efficiency and comfort are essential. We sincerely hope to have the opportunity to welcome you again in the future and provide you with another equally pleasant and seamless stay. Kind regards, Mercure Bydgoszcz Sepia Team

Customer review rating 4.5/5

Agnieszka A. Solo - Confirmed reviews ALL

All good

Pani Agnieszko, Serdecznie dziękujemy za podzielenie się tak pozytywną opinią w ankiecie TrustYou i za przyznanie wysokiej oceny. Cieszymy się, że lokalizacja hotelu, komfort pokoju oraz wysoki standard czystości i obsługi spełniły Pani oczekiwania. Miło nam również, że doceniła Pani nasze śniadania oraz bezproblemowy proces zameldowania i wymeldowania. Jako członkini programu ALL Classic, Państwa satysfakcja jest dla nas szczególnie ważna, a Pani pozytywne doświadczenie motywuje nas do dalszej pracy nad najwyższą jakością obsługi. Mamy nadzieję, że już wkrótce ponownie będziemy mogli gościć Panią w Hotelu Mercure Bydgoszcz Sepia i zapewnić kolejny udany pobyt. Z wyrazami szacunku Zespół Mercure Bydgoszcz Sepia

Customer review rating 5.0/5

Jason B. Friends - Confirmed reviews ALL

2nd time we have stayed there love the location great value

Dear Jason, It’s wonderful to see a returning guest! Thank you for sharing your positive experience. We’re thrilled that you love our location and that everything - from booking via the ALL App to your stay itself - met your expectations. The team will be very happy to hear that all of their efforts made your visit enjoyable. We can’t wait to welcome you back for your next trip with friends - we’ll make sure it’s just as great as before! Best regards, Mercure Bydgoszcz Sepia Team

Customer review rating 3.5/5

Isabelle B. Business - Confirmed reviews ALL

arrived very late, very quickly registered and given my room by pleasant lady at reception. unfortunately had a small room with 2 beds instead of double bed, but it's not issue. I hope one day soon beddings will be similar to European standards, in replacement on mini duvet covering the bed! Very good breakfast.

Dear Ms B., Thank you very much for taking the time to share your feedback following your stay with us, even though it was a short one. I am pleased to read that despite your late arrival, the check-in process was smooth and handled professionally by our reception team, and that you enjoyed our breakfast and overall service. Thank you as well for your honest comment regarding the room layout and, in particular, the bedding. We fully understand your expectations in this area and I am happy to share that later this year we are planning a complete replacement of all hotel beds, together with new bedding sets, aligned with European and Accor standards. Guest comfort is a key priority for us, and this upgrade is an important step in that direction. We truly appreciate your constructive feedback, which helps us continue to improve our product and services. I hope we will have the opportunity to welcome you back in the future and provide you with an even more comfortable stay. Kind regards, Jakub Fetter General Manager

Customer review rating 4.0/5

Mariusz J. Couples - Confirmed reviews ALL

Cold room first night - problem was resolved next day.

Dear Mr. J., Thank you for sharing your feedback and for your kind words about our hotel. We are delighted to hear that you appreciated the convenient location, the cleanliness of our rooms, and the helpfulness of our team. It is always a pleasure to welcome our ALL Gold members and ensure their stay is comfortable and enjoyable. We look forward to welcoming you back to Mercure Bydgoszcz Sepia on your next visit. Warm regards, Mercure Bydgoszcz Sepia Team

Other web-users rate our hotel

  • 418 reviews 9/10 Location
  • 390 reviews 9/10 Room
  • 430 reviews 9.6/10 Service
  • 13 reviews 3.3/10 WiFi
  • 243 reviews 9.4/10 Breakfast
  • 179 reviews 8.7/10 Comfort
  • 120 reviews 9.5/10 Cleanliness
  • 106 reviews 9.2/10 Vibe

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