Hotel Mercure Bydgoszcz Sepia 4 stars

Customer review rating (ALL Rating) 4.7/5 927 reviews

Hotel Mercure Bydgoszcz Sepia - Image 1
Hotel Mercure Bydgoszcz Sepia - Image 2
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Description

Hotel extras

  • Hotel in the downtown area opposite Opera Nova

  • Modern rooms with glass shower cubicles

  • Fitness Area / 24-Hour Sauna

  • Roof terrace restaurant with views over Bydgoszcz

  • Green Key certification

Our accommodation(s)

Hotel location

Hotel Mercure Bydgoszcz Sepia

Marszalka Focha 20
85070 BYDGOSZCZ
Poland

GPS:53.124749, 17.99959

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOCHA 20

Great food and aromatic wine are a passion we share with our guests. In Focha20, you will find local specialties and a varied menu of dishes made from carefully selected ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  927 reviews

TripAdvisor Rating  4.6/5  472 reviews

Customer review rating 4.5/5

Viktoriia T. Couples - Confirmed reviews ALL

I booked the room with twin beds but got one where the beds were too far from each other, the room was too small for the Privilege Room but the receptionists changed it for a better one and my husband and I were satisfied with it.

Customer review rating 5.0/5

Michael S. Couples - Confirmed reviews ALL

Always friendly ressinist and all staff are friendly and welcoming and helpful

Dear Mr. S., Thank you very much for sharing such a positive and detailed review of your stay. We are truly delighted to read that you appreciated the quiet atmosphere of the hotel and felt so warmly welcomed by our reception team and staff throughout your stay. Your kind words about the helpfulness and English skills of our colleague are especially appreciated and will be shared with the team. We also thank you for your valuable feedback regarding WiFi speed and breakfast. Your comments help us identify areas where we can further improve the experience for our Guests, and we are already working on enhancements in these aspects. We sincerely hope to welcome you back again soon for another relaxing stay. Warm regards, Mercure Bydgoszcz Sepia Team

Customer review rating 4.5/5

Rory E. Couples - Confirmed reviews ALL

perfect sized bed and we were down the road from the christmas market

Dear Rory, Thank you for taking the time to share your experience at Mercure Bydgoszcz Sepia. We are thrilled to hear that you enjoyed the spacious room and the comfort of your bed, and that our central location allowed you to easily explore the Christmas market. We hope that your stay was a memorable part of your trip and that you felt welcomed throughout your time with us. We look forward to welcoming you back on your next visit to Bydgoszcz for another comfortable and enjoyable stay. Regards Mercure Bydgoszcz Sepia Team

Customer review rating 4.5/5

Sean D. Solo - Confirmed reviews ALL

Friendly staff, comfortable hotel. Sandra in the bar is great.

Dear Seán, Thank you very much for taking the time to share your experience at Mercure Bydgoszcz Sepia. We are delighted to hear that you found your stay comfortable and that our team, especially Sandra at the bar, made such a positive impression. It is wonderful to know that your visit has made you want to come back again – this is the highest compliment we can receive. Your kind words motivate us to continue providing exceptional service and a welcoming atmosphere for every guest. We look forward to welcoming you back soon and ensuring your next stay is just as enjoyable. With regards Mercure Bydgoszcz Sepia Team

Customer review rating 3.5/5

Pawel L. Friends - Confirmed reviews ALL

Very good location right across the street from the Opera House, very close to the river and the city center's main attractions. The breakfast is poor. It's double the price of a breakfast you could eat in any of the nearby restaurants. This would be acceptable (it's an open buffet) if it was good quality, but it wasn't

Dear Mr L., Thank you for taking the time to share such detailed feedback following your stay. We truly appreciate your balanced and thoughtful comments. We are pleased to read that you valued our central location, cleanliness, sustainability initiatives and the friendliness of our bar and restaurant team. At the same time, we sincerely regret that the breakfast or WiFi connection did not meet your expectations. As breakfast should be a strong and satisfying start to the day, especially when offered in buffet form, and WiFi connection is crucial for every trip nowadays, we would like to inform you that improvements are currently being implemented to enhance our guests’ comfort. We also acknowledge your feedback regarding the check-in experience. While our team strives to be helpful and courteous, efficiency is equally important, and we will continue working on improving both product knowledge and process flow at reception. Thank you for your honest and constructive remarks – they help us improve. We hope to welcome you back in the future and show you positive changes during your next stay. Kind regards, Mercure Bydgoszcz Sepia Team

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Other web-users rate our hotel

  • 422 reviews 9/10 Location
  • 392 reviews 9.1/10 Room
  • 438 reviews 9.6/10 Service
  • 16 reviews 2.7/10 WiFi
  • 234 reviews 9.3/10 Breakfast
  • 180 reviews 8.7/10 Comfort
  • 120 reviews 9.5/10 Cleanliness
  • 101 reviews 9.3/10 Vibe

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