Hotel Mercure Bydgoszcz Sepia 4 stars

Customer review rating (ALL Rating) 4.7/5 927 reviews

Hotel Mercure Bydgoszcz Sepia - Image 1
Hotel Mercure Bydgoszcz Sepia - Image 2
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Description

Hotel extras

  • Hotel in the downtown area opposite Opera Nova

  • Modern rooms with glass shower cubicles

  • Fitness Area / 24-Hour Sauna

  • Roof terrace restaurant with views over Bydgoszcz

  • Green Key certification

Our accommodation(s)

Hotel location

Hotel Mercure Bydgoszcz Sepia

Marszalka Focha 20
85070 BYDGOSZCZ
Poland

GPS:53.124749, 17.99959

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOCHA 20

Great food and aromatic wine are a passion we share with our guests. In Focha20, you will find local specialties and a varied menu of dishes made from carefully selected ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  927 reviews

TripAdvisor Rating  4.6/5  471 reviews

Customer review rating 3.5/5

Marek Z. Business - Confirmed reviews ALL

I've stayed at Mercure Sepia before and liked the hotel. On the most recent visit everything was almost as good as expected, except for the internet connection that was practically non-existent. The very weak signal kept getting lost, I couldn't log in to my emails, it took forever to get connected to any portal, so I had to give up on using the wi-fi connection. Fortunately I was in Bydgoszcz only for one night, otherwise it would have been a communications disaster.

Customer review rating 5.0/5

Elizabeth C. Friends - Confirmed reviews ALL

Had a great visit here, for an incredible price. Would definitely recommend. Nice, clean, modern rooms with good facilities. Staff were always friendly and helpful. Hotel is in a great central location. We loved it.

This is the sort of place where you'd just book it without question, next time you are there.

TripAdvisor rating 5.0/5

W4Peter TripAdvisor review

The hotel can be reached by tram (4 stops) or foot (16 minutes) from the railway station. It's a wee bit downhill but nothing serious. The location is superb. You are across the bridge from the old town square, and around the corner from the shopping district. The staff were lovely on check in and check out. I should have asked, as I like to keep a record of my stay, but I just received a receipt. The lift is small, but I did not encounter any jams. There might be another one, but I didn't need to ask. My room looked over the Opera. The soundproofing is very good, and I left the windows open anyway, so it can't be too bad on the 4th floor. The room was spotless. I slept like a log. Some of the towels felt brand new, which is always a pleasure. There is a terrace with glorious views on the 4th floor. Service is seasonal, but the views aren't.

Customer review rating 1.0/5

Bartlomiej C. Business - Confirmed reviews ALL

parking fees - but no space, quality of a room

Dear Mr. C., Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay at Mercure Bydgoszcz Sepia did not meet your expectations, especially regarding room quality and cleanliness. Please note that bathrobes are available upon request 24/7 at the reception. Your comments have been shared with the relevant departments to address these issues and improve our services. We hope to have the opportunity to welcome you back and provide a stay that fully meets your expectations. Yours sincerely, Małgorzata Pietryszyn Reservations & Revenue Manager

Customer review rating 5.0/5

Peter B. Solo - Confirmed reviews ALL

The staff were lovely. My room was relatively quiet - I did not mind the rumble of the town outside. The room was well laid out, and had all the amenities I needed. The terrace is a highlight.

Dear Mr. B., Thank you for sharing your fantastic feedback! We’re thrilled to hear you had a very pleasant stay and enjoyed the terrace, our friendly team, and your well-equipped room. It’s always a pleasure to know that our guests felt comfortable and relaxed. We appreciate your note about WiFi speed and we’re continuously working to enhance every aspect of our service. We look forward to welcoming you back soon for another enjoyable stay at Mercure Bydgoszcz Sepia! Kind regards, Mercure Bydgoszcz Sepia Team

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Other web-users rate our hotel

  • 425 reviews 9.2/10 Location
  • 385 reviews 9.2/10 Room
  • 439 reviews 9.6/10 Service
  • 15 reviews 5.6/10 WiFi
  • 238 reviews 9.3/10 Breakfast
  • 176 reviews 8.9/10 Comfort
  • 119 reviews 9.5/10 Cleanliness
  • 99 reviews 9.3/10 Vibe

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