Hotel Mercure Torun Centrum

Hotel Mercure Torun Centrum 4 stars

Customer review rating (ALL Rating) 4.3/5 735 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Excellent location with easy access to main tourist attractions of Toruń.

  • Rooms with views of the Old Town.

  • 6 fully equipped meeting rooms guarantee successful business meetings.

  • Parking with 60 parking spaces, including 5 for coaches.

  • Free WIFI.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel Mercure Torun Centrum

Ul Kraszewskiego 1/3
87-100 TORUN
Poland

  • 15 BUS:  KRASZEWSKIEGO

  • 22 BUS:  KRASZEWSKIEGO

  • 2 TRAM:  KRASZEWSKIEGO

  • By plane

    BYDGOSZCZ AIRPORT At 45km / 27.96 miles - Shuttle paying

  • By plane

    OKECIE WARSAW At 250km / 155.36 miles

  • By train

    TORUN GLOWNY At 3km / 1.86 miles

  • By train

    TORUN RAILWAY STATION At 2km / 1.24 miles

  • By train

    TORUN WSCHODNI At 6km / 3.73 miles

GPS:53.013108, 18.59679

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Modern decor, comfortable chairs, all that makes a relaxed atmosphere. With its Copernican symbols, the WINESTONE Restaurant perfectly captures the exceptional character of the Mercure Torun Center.

Our accommodation(s)

SUPERIOR SUITE Spacious suite with a bedroom, living room, large bathroom and separate toilet. Air conditioning, WIFI, tea and coffee making facilities, mineral water, TV, telephone, minibar, hairdryer, bathtub, bathrobe and slippers.

Our guest reviews

Our guest reviews for
Hotel Mercure Torun Centrum

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  735 reviews

TripAdvisor Rating  4.0/5  640 reviews

Nice hotel in beautiful city

Customer review rating 4.0/5

Philip Couples - Confirmed reviews ALL

We stayed two nights, touring the area and the city. It's very close to the historic centre, making it easy for us to explore. Breakfast was excellent. The room was quiet and clean. The staff were helpful with directions, taxis etc

Dear Philip C., We very much appreciate your comments regarding your stay at the Hotel Mercure Torun Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

Great Location and excellent staff

Customer review rating 4.0/5

Klow S. Friends - Confirmed reviews ALL

Everything is great except for breakfast; very limited bread options (no croissants).

Dear Ma Chloe S., thank you for your comments. All your remarks will help you to improve quality of our service in the future. We invite you next time ! Sincerely, Piotr Różański General Manager

Good service, nice rooms

Customer review rating 4.5/5

Response N. Business - Confirmed reviews ALL

A very good service from the reception desk. We had a large group and they were satisfied with the rooms. Dinner service was a little reduced but the group was satisfied

Well located hotel

Customer review rating 3.5/5

Slawomir Solo - Confirmed reviews ALL

Hotel is well located near old town with good service. The problem is that building was not renovated for years and some equipment does not work or is partially broken. In my case airconditioning had to be off to stop making noice at night.

Good stay

Customer review rating 4.0/5

Marcin Couples - Confirmed reviews ALL

Everything OK, very helpful staff. The room without a view of the old town is much quieter :) than the one with the view - thank you for the change. Only breakfast could be a bit richer in ingredients.

Very nice stay

Customer review rating 5.0/5

Kamilla Couples - Confirmed reviews ALL

Location is perfect, parking, restaurant didn’t have a problem to stay open longer we came before 10 pm and were able to order warm food, nice service, my first stay by mercure and I liked it

Dear Kamilla B., We very much appreciate your comments regarding your stay at the Hotel Mercure Torun Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Różański Dyrektor Hotelu General Manager

wanna

Customer review rating 5.0/5

Marcin Business - Confirmed reviews ALL

plus za wannę

Excellent as usual, minor issues.

Customer review rating 4.5/5

Magdalena K. Families - Confirmed reviews ALL

The staff is excellent. Check-in/check-out and services like ordering a taxi, info enquiries etc all very professional. Also the food is very good. Minor issues with leaking shower pane or gym equipment being a bit flimsy. The location is perfect.

Located close to the Old Town

Customer review rating 5.0/5

Krzysztof Business - Confirmed reviews ALL

Good location, parking in a front of. Right place to stay when on business trip.

Would not recommend

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

I did not enjoy my experience. The hotel room was too hot (23+) without option for air conditioning. When I arrived the power was out in my room and it took 3 hours to have it finally fixed. The room was on the second floor and the street noise was very loud - which made it impossible to open the window and cool the room. The shades were not think enough to keep out light. The pillows were lumpy.

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

It was a pleasant stay. The room decor was a little dated but overall it was pleasant.

Very good stay

Customer review rating 4.5/5

Sharon Friends - Confirmed reviews ALL

Weekend away with friends, would stay here again

A very good stay

Customer review rating 4.5/5

R P. Families - Confirmed reviews ALL

I’m quite satisfied with my short stay at Toruń Mercure. Basically we had everything we needed in the hotel during our short stay. A very nice and enjoyable experience.

Not the best Mercure ever visited…

TripAdvisor rating 3.0/5

59edwardm TripAdvisor review

The hotel has a nice location just outside the city center. An easy drive with a huge outside parking. The interior is outdated and needs a refresh. Personnel is quite friendly and supportive. The breakfast was not what we expect from Mercure.

Henryk_Kr

TripAdvisor rating 5.0/5

Henry_Taylor_Wwa Business - TripAdvisor review

Very nice and quiet hotel. Breakfast was delicious. Rooms clean and bed very comfortable. Very helpful and kind staff. Located close to the old city center and walking distance from playing Cosmopolis Fountain which is very popular even for the habitants of Toruń.

Henryk

TripAdvisor rating 4.0/5

Henry_Taylor_Wwa TripAdvisor review

We were visiting Toruń with my wife. I enjoyed stay there very much. Very helpful and kind service. Clean and silent. Located close to the Old Town and really amazing Cosmopolis Fountain. I can recommend for family and also for business stay.

Excellent location

TripAdvisor rating 5.0/5

Robert S Friends getaway - TripAdvisor review

We travelled to Torun on the advice of friends who had been before and said it was beautiful. The Mecure is located outside of the old town with parking facilities and modern rooms with air-conditioning which was a god send on our visit. The old town is an architectural gem steeped in history - the home of Nicholaus Kopernikus.

Dear Guests, thank you for nice comments. We hope that you recommend us for your other friends :)

Polish tour

TripAdvisor rating 4.0/5

Clare G Friends getaway - TripAdvisor review

Large group of us stayed at this hotel, well situated from the town centre 10 minute walk, and only 40 minutes from the airport. Quiet hotel, breakfast basic but enough for what you needed. Rooms clean, just wishes there had been a shower curtain as the bathroom become a swimming pool

Dear Guest, thank you for your comments !

Hotel in old communist style

TripAdvisor rating 1.0/5

Resort43429545651 Business - TripAdvisor review

Well... I will not come back. The paint falls off the wall. Yellow water in bathroom, holes in curtains. Bed covered with old school blankets that don't smell nice. Old communism style hotel. Accor should renovate it already yesterday.

Thank your for your comments. We apologize for all inconvenience. All your remarks are very important and help us to improve quality of our service. We hope, that after modernization, we would to host you once again in our hotel.

My stay at Mercure Torun Centrum

TripAdvisor rating 3.0/5

miroslawp505 Business - TripAdvisor review

The hotel is conveniently located near the old town. The staff are very nice and the breakfasts are good. As a Platinum member I was given an upgrade to a suite, which I obviously appreciate. The suite was nice enough and looked refurbished. However, the entire hotel is in rather urgent need of repair if it is is to stay competitive with other new hotels in the city.

Dear Guest, thank your for your comments !

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