Customer review rating 4.3/5 2,975 reviews
ALLSAFE approved hotel
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This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
SUPERIOR SUITE Spacious suite with a bedroom, living room, large bathroom and separate toilet. Air conditioning, WIFI, tea and coffee making facilities, mineral water, TV, telephone, minibar, hairdryer, bathtub, bathrobe and slippers.
Number of meeting rooms: 7
Maximum size: 275 m²
Maximum capacity: 180 people
Maximum banquet capacity: 140 people
100% genuine reviews from our guestsFind out more
Henry_Taylor_Wwa Business - 24/02/2021 TripAdvisor review
Very nice and quiet hotel. Breakfast was delicious. Rooms clean and bed very comfortable. Very helpful and kind staff. Located close to the old city center and walking distance from playing Cosmopolis Fountain which is very popular even for the habitants of Toruń.
Arek Business - 04/12/2020 Confirmed reviews ALL
Cold, noisy ventilation, damaged furniture, stained armchairs
Sascha K. Solo - 01/11/2020 Confirmed reviews ALL
Dear Mercure Team, I did stop in Torun for one night and wanted you send my short feedback: You did really everything to make even a very short stay absolutely satisfying! Excellent job from Wioletta for the reservation and Maciej at the reception. And thanks to the restaurant team for preparing a fast snack the evening and an early breakfast! Please share my feedback with the team! I wish you lots of positive energy during those challenging times!
Jan Couples - 20/10/2020 Confirmed reviews ALL
Nice hotel, however old and really able to appreciate status guests.
It is well located and the staff are very helpful and accommodating.
Anonymous Solo - 02/10/2020 Confirmed reviews ALL
Check-in was fast (although I was given only 1 key card by the staff in the front desk at 29 Sep afternoon.) . My room air-conditioning was not to my liking and it was. Abit difficult to fix on my own but when I called the reception, the lady on the evening duty of 29 Sep quickly went to my room and very kindly fixed everything plus gave me another key card which was super helpful. Checkout was super fast as well and they even allowed me to have a late check-out which I appreciate so much. I am thankful for the person in reception who called for my taxi as well on 30 Sep afternoon.
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