Hotel Mercure Torun Centrum 4 stars

Customer review rating (ALL Rating) 4.4/5 966 reviews

Hotel extras

  • Excellent location with easy access to main tourist attractions of Toruń.

  • Rooms with views of the Old Town.

  • 6 fully equipped meeting rooms guarantee successful business meetings.

  • Parking with 60 parking spaces, including 5 for coaches.

  • Free WIFI.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel Mercure Torun Centrum

Ul Kraszewskiego 1/3
87-100 TORUN

GPS:53.013108, 18.59679

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Modern decor, comfortable chairs, all that makes a relaxed atmosphere. With its Copernican symbols, the WINESTONE Restaurant perfectly captures the exceptional character of the Mercure Torun Center.

Our accommodation(s)

SUPERIOR SUITE Spacious suite with a bedroom, living room, large bathroom and separate toilet. Air conditioning, WIFI, tea and coffee making facilities, mineral water, TV, telephone, minibar, hairdryer, bathtub, bathrobe and slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  966 reviews

TripAdvisor Rating  4.0/5  647 reviews

It would be a good stay if not a laud party throughout the night on Sat

Customer review rating 1.0/5

Katarzyna Families - Confirmed reviews ALL

Good location. Clean hotel. Comfortable beds. Nice staff. Breakfast seems to have less options comparing to other Mercure hotels in Europe but it was ok. All was going great until the last night where there was a birthday party organised in the conference room. Very loud music, the floor in our room was shaking, there was no way to fall asleep. I was told that it will last until 4am. Staff were trying to speak with the musicians to turn the music down but unfortunately this was not happening. After a couple of complaints I was offered rooms 2 floors above and we had to move with the children in the middle of the night. The noise was still there but less. I have also requested a refund for the night which has been approved. This is only I am giving this hotel 2, instead of 1 in an overall experience.

Szanowna Pani, Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w Hotel Mercure Torun Centrum. Jest nam niezmiernie przykro, że nie spełniliśmy Pani oczekiwań; proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny. Sytuacja, która Państwa spotkała nie powinna była mieć miejsca i ponownie bardzo za nia Państwa przepraszamy. Podejmiemy odpowiednie działania aby podobne zdarzenie nie miało miejsca w przysżłości. Z poważaniem, Piotr Różański Dyrektor Hotelu General Manager

Good room

Customer review rating 4.5/5

Jacekta Solo - Confirmed reviews ALL

I have enjoyed the room and service provided by the front desk. Good bar service. Breakfast- wide selection, but I felt sick every day after breakfast and no longer it was possible to ask for eggs my way. Pate was looking old. The same cakes. However, overall, it was a good stay and I will be back.

Dear Jacek C., Thank you for taking the time to tell us about your experience at the Hotel Mercure Torun Centrum. Your opinion is very important for us. All your remarks will help to improve quality of our services, specially breakfast buffet. We hope, that we will have a pleasure to welcome you once again in our hotel. We invite you ! Sincerely, Piotr Różański Dyrektor Hotelu General Manager

Good stay.

Customer review rating 4.0/5

Magda Families - Confirmed reviews ALL

We have stayed at this hotel a number of times. We like the location, staff and quality.

Well located and very clean!

Customer review rating 5.0/5

Zaneta Couples - Confirmed reviews ALL

Well located, near Old Town but quiet. Very well cleaned, extremely white towels and bed linen. Tea and coffee are nice extras to have lil something before departure. Great thanks 😊

Comfortable stay- well looked afterr

Customer review rating 4.0/5

Nicholas D. Business - Confirmed reviews ALL

I arrived long before Check in time , but received a warm welcome and room was available. Seemed to be a lack of catering ( no reception coffee service as far as I could see) and bar shut until evening and then closed early. Only coke or water in room Friendly ,helpful staff ,nice room and remarkable value. Overall,very happy.

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Other web-users rate our hotel

  • 324 reviews 9.2/10 Location
  • 361 reviews 6.7/10 Room
  • 327 reviews 9.5/10 Service
  • 10 reviews 6.8/10 WiFi
  • 193 reviews 8.5/10 Breakfast
  • 123 reviews 5.7/10 Comfort
  • 112 reviews 5.7/10 Vibe
  • 98 reviews 7.9/10 Cleanliness

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