ibis Styles Konstanz Hotel

Friendly staff, modern hotel, good facilities

Would like to compliment the staff of Ibis styles hotel, the lady who serviced us. She was helpful in giving us tips on how to get to the city without driving but making use of the free bus pass. Would like to complain about your staff Carlos (Ibis Konstance - Benediktinerplatz) on my day of check-in. In the beginning we arrived at the wrong hotel with all our luggages. The staff asked which hotel are we checking in for and after I mentioned Ibis Style, he said this this not the right hotel and continued with his stuffs at the front desk. Nothing else was assisted by means of even proving us with more information or whatsoever. So I asked him again where is the hotel that I should be checking in. He said the other side of the city and continued ignoring us. I asked subsequent question (if the hotel in my Google maps was right) and I was ignored! He pretended not to hear or listen that I am asking him something but continued with writing something for himself at that desk. he was very rude and I am very disappointed at this type of service provided to any potential returning customers. I can’t imagine how it would be if I don’t have any data roaming to check where the right hire was otherwise it would have been a nightmare with Ibis due to his service. Not sure if it was because my Wife and I looked Asian.

nice new hotel. Good breakfast, big choice of cereals and breads. Could be more fresh fruits and vegetables. Friendly staff Kids friendly Location not so great, in the middle of a parking lot and unfortunately it is pretty loud at night

The hotel is well situated, though it is a bit far from the historical town. One can take the nearby bus, which is complimentary as a return for tourism tax. The only negative feature is the parking lot. One may use the hotel's own garage (8EUR/night) if it's vacant, but if not, the car cannot be parked close the hotel. There is a public (free of charge) lot not far, it is said to be safe, but there are suspicious people lurking around... So, it is advised to park in the garage.

Our check-in representative was absolutely fantastic : Oana Trif. We had originally booked 2 x communicating rooms for 3 nights, and had received confirmation from the hotel staff, however at check-in this information was not on file and she could not accommodate the request. She has managed our frustration very nicely, and have worked to find a solution which would mitigate the pain for us, while providing valuable insights around the city and the hotel : she had responses to all of our questions, on the spot and in several languages (German, English, both spoken perfectly, and with a smile).

All new hotel with clean and wide rooms. Good location and kind staff. Reception staff were extremely helpful , all check-in/out processes were smooth.

Please note that I do not make recommendations unless someone specifically asks my opinion thus I cannot answer the questions with regards to recommending hotels and thus the score does not reflect an opinion on the hotel.

Beautiful, clean and functional.

Everything was great apart from the fact that in the room of my colleague the heating was not working

First of all, you should take note of the location of the hotel. It is quite some distance away from the city centre, tucked away next to a motorway junction in an industrial area, across a parking lot from an ALDI supermarket. So, no views to speak of and pretty much only good for motorists (i.e. those with their own car in Konstanz). Otherwise, the hotel is quite new, clean and features colourful design, just as per the promotional photos, they do not lie one bit. You may be disappointed if you expect anything beyond what's in those photo though - the rooms have rocking chairs but no tea or coffee facilities, and the "wardrobe" is an open rack. That said, I found the bed comfortable and the desk absolutely OK to work at, while the big window (that opens!) adds spaciousness to what is already a rather large room for an ibis. The bathroom is OK as well, with an unexpectedly high-quality hairdryer yet with the glass partition too short to prevent flooding the bathroom floor while taking a shower. The free breakfast is as basic as it can be in an ibis Styles, with "scrambled" powdered eggs and a selection of inexpensive cold cuts, jams and cereals. The highlight would be a choice of several locally-made honeys. Tea and coffee are available all day long - sadly, from jugs and not freshly made. There is no food offered beyond breakfasts, save from a microwave pizza, which the staff themselves hinted they'd avoid. Speaking of staff - they have all proven to be nice, helpful and efficient, which is all one needs during a short stay. I have seen them also being quite knowledgeable about the area when advising some families who chose to stay there for whatever reason. If you are in Constance or the area on business and have a car at your disposal, this is a good place to crash in for the night. If you want to stay longer and enjoy Konstanz and the Bodensee area, I would choose the "red" ibis closer to the city or one of many other hotels and guesthouses.

Consistently good.

Room and experience, food was good - TV was not working, AirCOndition was not working (what was bad because room was on street-side)

Main thing I check out is breakfast and gym, in the breakfast we miss fresh juices only what we have is sugar mixed juices from concentrate and no vegan stuff

Good

Have been staying almost every week since August, at Ibis Styles Konstanz. My experience has been always very well here, thanks to the ever helpful staff. They really take good care of the guests and are always ready to assist should there be a need.