ibis Konstanz 3 stars

Customer review rating (ALL Rating) 4.3/5 1,438 reviews

ibis Konstanz - Image 1
ibis Konstanz - Image 2
ibis Konstanz - Image 3
ibis Konstanz - Image 4

Description

Hotel extras

  • Prime location with view of Lake Constance and close to the old town

  • Due to renovations, breakfast is available in limited time slots at a reduced price of E12.

  • Parking garage and e-charging station near hotel

  • Friendly hotel team and relaxed atmosphere

  • Bright meeting facilities with view of the Rhine and modern technology

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Konstanz

Benediktiner Platz 9
78467 KONSTANZ
Germany

GPS:47.668823, 9.177534

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR RENDEZ VOUS

Our lively 24-hour hotel bar is the perfect place to end your day over a drink and freshly prepared panini.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,438 reviews

Customer review rating 3.5/5

Lucy V. K. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your feedback and for reviewing your stay with us. We are delighted to hear that you were particularly satisfied with our team, the check-in and check-out process, the cleanliness of the hotel, and your booking experience. We are especially pleased to hear that all our team members made you feel welcome and that you found them pleasant to interact with. We will be happy to share your kind words with the entire team. At the same time, we sincerely apologize for the issue with the door lock upon your arrival. We fully understand how inconvenient this must have been, and we regret that you have encountered similar issues at other ibis hotels as well. Your feedback is very important to us, and we will place particular emphasis on the regular inspection and maintenance of our rooms. We also appreciate your comments regarding the Wi-Fi speed and breakfast selection. Your feedback helps us identify areas where we can improve our service and provide a better experience for our guests. Thank you once again for your honest feedback. We hope to have the opportunity to welcome you back and provide you with an improved experience on your next stay. Kind regards, Your ibis Konstanz Team

Customer review rating 4.0/5

Margarete J. Friends - Confirmed reviews ALL

Dear Guest, Thank you very much for your positive feedback and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the comfortable room and found our reception team friendly and helpful. We are also pleased that you appreciated your stay overall. Thank you as well for your suggestion regarding a water station in the entrance hall. Especially on very hot days, this can certainly be a useful and welcome service for our guests. We will be happy to take your suggestion into consideration. We hope to welcome you back to ibis Konstanz on your next visit. Kind regards, Your ibis Konstanz Team

Customer review rating 5.0/5

Arthur R. Families - Confirmed reviews ALL

Dear Mr. R., Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you and your family had such a great stay and that you appreciated our convenient location, our friendly team, the bike parking facilities, and our early breakfast option. It is a pleasure to know that you felt comfortable with us and that you are planning to return. Your kind words and excellent rating are a great motivation for our entire team. We are also happy to know that you enjoyed the cleanliness, comfort of your room, and our WLAN service. Thank you for your loyalty as an ALL Classic member and for your strong recommendation. We look forward to welcoming you and your family back to ibis Konstanz soon. Kind regards, Your ibis Konstanz Team

Customer review rating 4.5/5

Ines P. Solo - Confirmed reviews ALL

Sehr geehrte Ines, vielen Dank für Ihre positive Bewertung. Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und insbesondere die Sauberkeit unseres Hauses sowie den Service unseres Teams so positiv wahrgenommen haben. Ihr Lob ist eine schöne Anerkennung für unsere Mitarbeitenden und motiviert uns, auch weiterhin unser Bestes für das Wohl unserer Gäste zu geben. Wir freuen uns darauf, Sie bald wieder bei uns am Bodensee begrüßen zu dürfen. Mit besten Grüßen vom Bodensee Ihr Ibis Konstanz Team

Customer review rating 1.5/5

Sebastian S. Couples - Confirmed reviews ALL

Dear Mr S., thank you for taking the time to share your feedback following your stay with us. We are pleased to read that you appreciated our central location by Lake Constance, the views, and the friendliness of our team. At the same time, we are sorry that certain aspects of your stay did not meet your expectations. Regarding housekeeping, we would like to clarify that our hotel participates in the "Skip the Clean" programme. This initiative is part of our commitment to reducing environmental impact and conserving valuable resources such as water, energy, and cleaning products. However, this does not mean that guests cannot receive daily housekeeping service. We communicate this programme extensively through information materials placed on the bed in every room, notices in the lifts, displays at the reception desk, and in our Guest ABC. These communications explicitly state that guests who prefer daily room cleaning can request it at reception. The same applies to towel changes and additional towels, which we are always happy to provide upon request. That being said, the environmental programme should indeed never affect the cleanliness and preparation of a room before arrival. We take your comments regarding dust, cobwebs, and the overall condition of the room very seriously and I will most certainly discuss this with our housekeeping team to ensure that our standards are consistently met. We also regret the inconvenience regarding the missing second set of towels and apologize that it required multiple requests before the matter was resolved. Thank you once again for your feedback. Guest comments help us identify areas where we can improve, and we hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Michael Hotelmanager ibis Konstanz

Other web-users rate our hotel

  • 865 reviews 9.1/10 Location
  • 937 reviews 5.8/10 Room
  • 757 reviews 8/10 Service
  • 30 reviews 4.8/10 WiFi
  • 650 reviews 8.6/10 Breakfast
  • 433 reviews 4.5/10 Comfort
  • 382 reviews 6.3/10 Cleanliness
  • 105 reviews 4.6/10 Food

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Konstanz Hotels