Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 1,922 reviews

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Description

Hotel extras

  • Accomodation BID levy of £2 + VAT per room, per night from 1st June 2025

  • Onsite with M&S Bank Arena & ACC and Exhibition Centre Liverpool, located on the waterfront

  • Green Key Accredited

  • Discounted parking at Kings Dock Multi Storey- chargeable at £18 for 24hrs (subject to change)

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP LIVERPOOL
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,922 reviews

Customer review rating 5.0/5

David R. Business - Confirmed reviews ALL

rooms nice, beds comfy, great shower and lovely breakfast.

Dear David R., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the comfort of our rooms, the quality of our beds, and the breakfast offerings. Your positive feedback is greatly appreciated. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Mark J. Families - Confirmed reviews ALL

Very good all-round experience, will be my first choice when looking for a hotel at Liverpool

Dear Mark J., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel accessible, enjoyed the parking facilities, and appreciated our friendly atmosphere. We look forward to welcoming you back on your next visit to Liverpool. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Brian C. Couples - Confirmed reviews ALL

Lovely room, lovely staff throughout. Breakfast particularly good.

Dear Brian C., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay with us, especially the room, staff, and breakfast. Your compliments motivate our team to continue delivering exceptional service. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Jane B. Families - Confirmed reviews ALL

Welcoming , nothing was too much trouble staff were friendly and hrlpful

Dear Jane B., Thank you for your kind words regarding our welcoming staff and their helpfulness. We strive to create a friendly atmosphere for all our guests, and it is gratifying to know that you had a positive experience. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Raftery M. Solo - Confirmed reviews ALL

I booked my room online a few months ago with Booking.com for a Premium Deluxe Room (including Breakfast) from Thursday 5th to Monday 9th February 2026. Parked my car in the Kings Dock Car Park and checked in just after 3:35pm. This was my seventh stay since April 2022. Allocated to Room 202 with 2 keys and booked an evening meal in the Restaurant for 6pm. Premium Deluxe Room was Majestic - large comfortable bed and duvet, great Phillips TV, good storage for clothes, minibar with drinks and snacks, very large bathroom with seat in the Shower area, excellent sink, toilet and washing sink... with lots of towels and lotions. HVAC (i.e. Air Conditioning) was wonderful - had it set at 25 degC. Had breakfast every morning in the Restaurant. Always great variety of food and drinks - and First Class Customer as always.

Dear M. Raftery, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed the location of our hotel and found it beautiful, especially during your visits to the M&S Bank Arena. It is wonderful to know that you appreciated the comfort and amenities of your Premium Deluxe Room, as well as the quality of your dining experiences in our restaurant. Your loyalty as a returning guest is greatly valued, and it is gratifying to hear that our efforts to provide a first-class customer experience have resonated with you. We strive to ensure that all aspects of our guests' stays are enjoyable, and your feedback serves as a testament to our team’s dedication. Your kind words about Roni, Paul, Danny & Cameron will be shared with them. We look forward to welcoming you back. Best regards, Pullman Liverpool

Other web-users rate our hotel

  • 1,542 reviews 9.5/10 Location
  • 2,336 reviews 8.6/10 Room
  • 2,313 reviews 9.3/10 Service
  • 53 reviews 3.4/10 WiFi
  • 1,018 reviews 8.2/10 Comfort
  • 902 reviews 8.4/10 Breakfast
  • 797 reviews 8.3/10 Cleanliness
  • 428 reviews 9.5/10 Vibe

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