Novotel Suites Riyadh Olaya Hotel 4 stars

Customer review rating 4.0/5 754 reviews
Novotel Suites Riyadh Olaya
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Room 1

Number of guests
Children's age

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Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Microwave & small fridge in all rooms

  • Kitchenettes in suites

  • Free WIFI

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Suites Riyadh Olaya

Olaya Main Street
PO Box 2689
Olaya Main Street
12221
riyadh
saudi arabia

Tel: +966114656555

Fax: (+966)112933598

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    KING KHALED INTL At 39km / 24.23 miles - Shuttle paying

  • By plane

    KING KHALID KAIA At 39km / 24.23 miles - Shuttle paying

  • By plane

    RIYADH At 39km / 24.23 miles - Shuttle paying

  • By car

    KING FAHD ROAD At 0.8km / 0.5 miles

  • By train

    RIYADH At 9.8km / 6.09 miles

  • By train

    RIYADH STATION At 5km / 3.11 miles

GPS :24.684311, 46.690333

Our accommodations

Rooms features LCD TV showing international channels, Wi-Fi, tea & coffee making facilities, small fridge, microwave, IDD telephone with voicemail, hairdryer, personal safe, work desk, iron & ironing board

Accessible room

Deluxe Room with 1 Kingsize Bed

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with King Size Bed

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 double beds

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Junior Suite with 1 Kingsize Bed

  • Max. number of persons: 3
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Suite with 1 Kingsize Bed and separate Living Room

  • Max. number of persons: 4
  • Area: From 70
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 135

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Suites Riyadh Olaya

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

754 reviews

tripadvisor

TripAdvisor Rating 3.5/5

164 reviews

Construction in front of the hotel - avoid for some time

Customer review rating 4.0/5

Osama Business - 13/02/2020 Confirmed reviews ALL

Hotel is we’ll located. Staff is nice. Not a luxury hotel but good for business trips. For this month and I think another / months road is blocked to main entrance and you need to enter from the back basement and then go up the stairs (yes stairs no elevator) to the lobby. Of course Uber or friends will get lost to reach you. Breakfast is not wow but again ok for business trip

All god expect to points earned

Customer review rating 4.0/5

Murat K. Business - 09/02/2020 Confirmed reviews ALL

For 6 nights stay and all restaurant expenses i was expecting more than 1500 points.

Dear Murat K., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the points, we would like to let you know that the points are earned automatically by system as per your expenses. Thank you again for sharing your experience and for your understanding, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management.

Poor

Customer review rating 4.0/5

Abbas A. Business - 07/02/2020 Confirmed reviews ALL

Due to road construction work very difficult to access, upon arriving at basement not enough staff (non of them available) to assist the guest to bring up their baggage. I had to carry my baggage and hand carry all along the stairs. Very poor arrangements.

Dear Abbas Abbas A., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Good stay, location, staff

Customer review rating 4.0/5

Karthik Business - 05/02/2020 Confirmed reviews ALL

Good hotel. Challenge was the access. And worse still, google maps is no updated and the cab guys go around in circles. Wld have helped to have that mentioned during the reservation

Dear Karthik R., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Shashank D. Business - 01/02/2020 Confirmed reviews ALL

Right from reception to housekeeping service was excellent and they accomodated my request

Dear Shashank D., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Old. Needs Renovation

Customer review rating 4.0/5

Serge B. Business - 29/01/2020 Confirmed reviews ALL

The hotel was not as expected. Although the service and the staff and food were great. But the rooms themselves were old. Usually, Novotel provides its own toiletry (Soaps, shampoos, lotions, tooth brush, shaving kit...) but this time, I had to ask for most of the stuff and made by generic brands, which quality did not live up to Novotel standard.

Great Hotel, Great Room and Room Service

Customer review rating 4.0/5

Howard S. Business - 29/01/2020 Confirmed reviews ALL

Very nice business Hotel really nice comfortable rooms with good amenities, WIFI, fantastic shower, very clean. The staff are super friendly especially the reception, the restaurant waitress and chef but most of all the young lady who brought my room service every night opening my room door to be greeted with a big smile piping hot fresh food that was excellent value for money was great. The lamb chops which were the stand out dish on the menu for all reasons taste, quality, portion size and value for money - six big juicy chops with good marination cook well with steamed veg and potatoes for 60 SAR delivered WOW. Good breakfast selection with live egg station most mornings in the restaurant and when not in the restaurant still available from the kitchen. I can only say this was my second time staying at The Suites Novotel and whenever I travel to Riyadh again this will be the place for me.

Nice hotel with funny rooms

Customer review rating 4.0/5

Valentin Friends - 28/01/2020 Confirmed reviews ALL

A great hotel, unfortunately there was no drink voucher for platin status customers. very bad and I forgot to ask... I expect to get it without asking.

Dear Valentin E., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we are sorry for the voucher and next visit will be provided during check in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Extremely rude house keeping with blocked road

Customer review rating 4.0/5

Aamir B. Solo - 27/01/2020 Confirmed reviews ALL

In the short trip house keeping don’t prefer to clean your room. Also due to metro work the front access of hotel is blocked so you need to take a long way like 10mins drive in non-rush hour.

Customer review rating 4.0/5

Khalid A. Families - 26/01/2020 Confirmed reviews ALL

There is a bad smell in the sink inside the toilet.

Dear Khaled Q., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we already take action to check all our room toilets. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

poor welcome - bad location because of metro contruction

TripAdvisor rating 3.5/5

Elie T Business - 26/01/2020 TripAdvisor review

I visited the hotel on January . The road in front of the hotel was totally blocked because of the metro contruction . It was very hard to find the back entrance from the basement parking . I had to carry all my bags to the ground floor since there is no elevator to get me up to reception. At the reception the check in was very poor . I am platinum member . I did not receive special welcome . No welcome drink or drink voucher was offered , no upgrade , the room was ok . Cleaning was fine .

Dear Mr Elie Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good

Customer review rating 4.0/5

Raeed Families - 25/01/2020 Confirmed reviews ALL

Next room can be heard , No sound proof

Dear Raid A., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location but the hotel needs renovations

Customer review rating 4.0/5

M. Business - 24/01/2020 Confirmed reviews ALL

Actually the access to the hotel is very difficult with the road in construction, obliging guest a big back acces. We like the staff welcome but we were expecting the room on better new decor.

Dear Pierre M., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Three days @ Riyadh Olaya

TripAdvisor rating 3.5/5

nirmalghumbad Business - 19/01/2020 TripAdvisor review

Access to hotel was a great inconvenience. Had to take backside road and sometimes, taxis found it difficult to navigate. Room was good and elevators did not give problems to reach the floor. Decor is old and trust that you are planning to rennovate

Dear nirmalghumbad Thank you for taking the time to tell us about your experience at Novotel Suites RIadyh Olaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very good place to stay

Customer review rating 4.0/5

Jan Business - 18/01/2020 Confirmed reviews ALL

Nice rooms, lots of space Friendly staff Good breakfast

Dear Jan H., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

Anonymous Business - 12/01/2020 Confirmed reviews ALL

Ordinary

Dear Jacobus J., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ONLY TWO SMALL BOTTLES OF WATER IS GIVEN EVERY 24 HOURS

TripAdvisor rating 3.5/5

Solo_to_Jakarta Business - 06/01/2020 TripAdvisor review

The greatest frustration with this hotel is this hotel gives only two very small bottles of water to its guests in twenty four hours, in hot summer if we request for some more bottles ( which is obvious considering very hot climate of Saudi Arabia ) thye flatly refuse.

Dear Value guest Thank you for taking the time to tell us about your experience at Novotel Suites RIaydh Olaya, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

NICE, CLEAN,

Customer review rating 4.0/5

Riyazuddin Couples - 01/01/2020 Confirmed reviews ALL

Nice and clean place with good food

Dear Riyazuddin S., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Olaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.0/5

Mohammed N. Business - 30/12/2019 Confirmed reviews ALL

There was detour due to metro project and the entrance from backside of the hotel. Now, the hotel location is no so good.

Average

Customer review rating 4.0/5

Rami Business - 27/12/2019 Confirmed reviews ALL

Average stay, problem with hotel entrance due to excavation works on main road. Entrance of the hotel through underground garage from back street. No elevator from garage to reception, carrying suitcase on stairs is not pleasant. Hotel did their best to serve the guests with taxi whenever needed.

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