Sofitel Riyadh Hotel & Convention Centre 5 stars

Customer review rating (ALL Rating) 4.4/5 140 reviews

Sofitel Riyadh Hotel & Convention Centre - Image 1
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Description

Hotel extras

  • 5-star luxury, 5 minutes from the landmark Kingdom Centre Tower

  • Luxury rooms & suites with Arabian design and relaxing views

  • 4 elegant restaurants with French, Arabian and global fine dining

  • Wellness spa with 4 indoor swimming pools and dedicated ladies-only area

  • State-of-the-art convention center with 15 meeting rooms

Our accommodation(s)

Hotel location

Sofitel Riyadh Hotel & Convention Centre

6218 Al Urubah Road
12342 RIYADH
Saudi Arabia

GPS:24.706003, 46.654633

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  140 reviews

Customer review rating 5.0/5

Ozlem U. Business - Confirmed reviews ALL

good, thank yo

Customer review rating 3.5/5

Asmaa A. Families - Confirmed reviews ALL

Nice cozy and good However the timing of coffee close at 12 pm lounge which is sth not good in Saudi culture knowing that many might stay up and enjoy teas and sweet Also we noticed that there is no kids club which affected the relax time for moms and there is no spa only swimming . One last negative thing tv channels where mostly don’t work even through we called and engineer came but not solution was provided But overall , staff was friendly and nice and helpful Breakfast was delicious as well

Customer review rating 5.0/5

Hassan A. Business - Confirmed reviews ALL

Outstanding services

Dear Hassan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel Riyadh Management Team

Customer review rating 3.5/5

Reham F. Business - Confirmed reviews ALL

Unfortunately my experience was way below my expectations. The hotel is too hot whether in the lounge or lobby. The lobby smells food cos of the wrong placement of restaurants on the lobby!! I contacted the hotel to check in early but they didn’t, I waited for hour on the lobby without them even offering a cup of water. The communication was poor. On top of that, my first room I found a nicotine pouches in the trash can, and the bottle itself under the table, which indicates that the room wasn’t cleaned I was truly disgusted because I found this out only after spending the first night the there! They upgraded to a suite as a compensation but I found that not enough at all! The Tv doesn’t support reflect from phone. The Club lounge is very sad, tooooo hot! Only twice I found staff who could offer to help bringing coffee or so. No snacks or whatsoever There lounge downstairs is strange asking me to pay minimum of 100 SAR each time I want to sit working there. Overall, my stay was a disappointment. Only Mr F., and Ms Roqayh or Rayah, not sure of her name, who were welcoming and tried their best to accommodate me. Im expecting better from you

Dear Ms. Reham Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sofitel Riyadh Management Team

Customer review rating 5.0/5

Alya A. Families - Confirmed reviews ALL

I really enjoyed the luxury stay

Our Valued Guest Ms. Alya, We are so thankful for your remarkable evaluations to our services. At Sofitel Riyadh we strive to provide our guests seamless hospitality experience. We are looking forward to welcoming you back again soon. Thank you and best regards Sofitel Riyadh Management Team

Other web-users rate our hotel

  • 25 reviews 9/10 Location
  • 52 reviews 8.2/10 Room
  • 156 reviews 8.4/10 Service
  • 59 reviews 9.6/10 Vibe
  • 39 reviews 9.5/10 Food
  • 18 reviews 8.6/10 Amenities
  • 15 reviews 7.4/10 Comfort
  • 14 reviews 7.5/10 Cleanliness

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