Mercure Warsaw Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 980 reviews

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Description

Hotel extras

  • Excellent location - hotel is located about 10 min from airport and 20 from center of Warsaw.

  • Comfortable meeting facilities with access to daylight

  • Airport transfer available.

  • Comfortable family rooms equipped with a sofa bed.

  • A pet-friendly place - we welcome your pets.

Our accommodation(s)

Hotel location

Mercure Warsaw Airport

Al Krakowska 266
02210 WARSAW
Poland

GPS:52.192729, 20.961652

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURACJA

Hotel restaurant serves a wide range of breakfast options, regional menus and international dishes. It is a cozy place where you can have good time with delicious food, drinks and in family atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  980 reviews

Customer review rating 0.5/5

Shmuel G. Couples - Confirmed reviews ALL

we arrived in the evening and got for sure your smallest room(429).from our expiriance in hotel rooms in the accor chain hotels(etap=ibis budget,ibis,ibis style and accor we are sure that the room is the smallest of all hundreds of accor rooms.our request ,the next morning to change the room was turned down.we booked the stay on the allaccor sight in which I am a member for years.we did not the upgrade offered to club member,refused to use our points for part of payment and did not get diacount on meals in the restorant. for all the above we expect a suitable compensation without having to contact accor's customers service.

Dear Guest, Thank you for taking the time to share your detailed feedback with us. We are genuinely sorry to learn that your stay did not meet your expectations, particularly regarding the size of the room. We fully understand that the feeling of space can be very personal and that the room may not have felt as comfortable for you as you had hoped. We would nevertheless like to clarify that all our rooms meet the required standards for their respective categories. Your reservation was for a Twin room, featuring two separate beds, which naturally results in a different room layout and may give a different impression of the available space. With regard to the room upgrade, we can see that your reservation was for three nights and that you held Classic status in the ALL Accor loyalty programme at the time of your stay. Complimentary room upgrades are available from Gold status onwards and are always subject to availability and the hotel’s occupancy. Unfortunately, during periods of high occupancy, we may not be able to offer an upgrade, even at an additional charge. That said, we truly care about our guests’ comfort. For your next visit to Warsaw, please feel free to contact me directly at ka… before your arrival. I will be very happy to check the available options and do my best to arrange a more comfortable room for you. Regarding the use of ALL Accor Reward points, our system showed that there were no points available on your account at the time of your stay, with a balance of 0 points. For this reason, unfortunately, it was not possible to use points towards your payment. We would also like to clarify the matter of restaurant benefits. ALL Accor membership does not include a general discount on restaurant services. Complimentary weekend breakfast is a benefit available to members with Diamond status, in accordance with the programme’s terms and conditions. There is no general restaurant discount associated with ALL Accor membership. We are sorry that your experience left you disappointed, and we appreciate the opportunity to clarify these points. We sincerely hope that you will give us another opportunity to welcome you to Mercure Warsaw Airport. Should you decide to visit us again, please do not hesitate to contact me personally before your arrival - I will be pleased to assist you and do my best to ensure a more comfortable experience. Mercure Warsaw Airport Team

Customer review rating 4.5/5

Paulo P. Solo - Confirmed reviews ALL

Excellent staff with solutions .

Dear Guest, Thank you very much for your excellent feedback and for rating your stay 90/100. We are delighted to know that you had an overall excellent stay and that our team made a particularly positive impression with their helpful and solution-oriented approach. It is wonderful to see your 100/100 ratings for cleanliness, our team, Wi-Fi, value for money and your departure experience. We truly appreciate your trust in Mercure and ALL Accor. We look forward to welcoming you back to Mercure Warsaw Airport for another pleasant stay. Warm regards, Mercure Warsaw Airport Team

Customer review rating 3.5/5

Fahim K. Couples - Confirmed reviews ALL

Nice clean hotel, rooms were bit dark with dark carpet and room was given to us with disabled facilities in the bathroom which made shower bit struggle. Otherwise Well located, shuttle service for the airport was biggest +++

Dear Guest Thank you very much for sharing your feedback and for your kind words about our hotel and airport shuttle service. We are pleased to hear that you enjoyed your stay overall. We would also like to mention that you were accommodated in the largest room category available in our hotel, listed as a Superior room. We are sorry to hear that the bathroom facilities made the shower less comfortable for you. We truly appreciate your feedback and hope to have the pleasure of welcoming you again. Mercure Warsaw Airport team

Customer review rating 5.0/5

Valentyna M. Solo - Confirmed reviews ALL

Not my first time staying at the hotel. Both morning and day-shift receptionists were great, welcoming, friendly and professional. The room was clean and smelled fresh, and (not sure if I had that option before) the bathrobe was a good addition:)

Dear Sir, Thank you very much for choosing to stay with us again and for taking the time to share such wonderful feedback and award us a perfect 10/10 rating. We are delighted to hear that you appreciated the friendly and professional service provided by our reception team, as well as the cleanliness and freshness of your room. It is also wonderful to know that you enjoyed the bathrobe and had a positive experience at our bar. Your kind words mean a great deal to our entire team. We look forward to welcoming you back to Mercure Warsaw Airport again soon! Kind regards, Mercure Warsaw Airport Team

Customer review rating 4.5/5

Erna S. G. Friends - Confirmed reviews ALL

The hotel is conveniently located to airport and easy access to the city . The staff are friendly and helpful . Breakfast is delicious and fresh . Variety to choose .

Dear Guest Thank you very much for your wonderful review and for sharing your experience with us! We are delighted to hear that you appreciated our convenient location, friendly and helpful team, as well as our fresh and varied breakfast selection. It is a pleasure to know that your stay was enjoyable. We hope to have the opportunity to welcome you back to Mercure Warsaw Airport soon! Mercure Warsaw Airport Team

Other web-users rate our hotel

  • 371 reviews 8.4/10 Location
  • 488 reviews 7.5/10 Room
  • 504 reviews 8.9/10 Service
  • 8 reviews 7.5/10 WiFi
  • 264 reviews 8.7/10 Breakfast
  • 180 reviews 7.7/10 Cleanliness
  • 7 reviews 10/10 Sustainability

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