Novotel Goa Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 957 reviews

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Novotel Goa Resort & Spa - Image 1
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Pinto Waddo, Off Candolim Road, Candolim, Bardez, 403515 GOA, India

Description

Hotel extras

  • A 4 minute drive to Candolim Beach. Close to Baga, Calangute, Sinquerim and Coco Beach

  • Supervised kids play area, arcade games, sports hub and family friendly activities

  • Global cuisine, Italian-Goan fusion, floating meals, two bars including an inviting sunken bar

  • 7800 sq. ft. pillarless ballroom, dedicated events team that offer unprecedented theme breaks

  • Rejuvenate at New York's renowned Warren Tricomi Salon & Spa with Goa's 1st Turkish hammam

Our accommodation(s)

Hotel location

Novotel Goa Resort & Spa

Pinto Waddo, Off Candolim Road, Candolim, Bardez
403515 GOA
India

GPS:15.520575, 73.769631

Telephone
Fax +91 832 711 2424

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  957 reviews

Customer review rating 5.0/5

Priti P. D. Families - Confirmed reviews ALL

I had misplaced one of the identity cards and staff was very helpful in finding it , they even checked cctv to figure out where it was! And all this is apart from the excellent service they had!

Customer review rating 4.5/5

Mayank B. Couples - Confirmed reviews ALL

I celebrated my birthday 16 August 2026 at Novotel Goa resort and spa had a great time.

Customer review rating 1.0/5

Chinthanippu D. Families - Confirmed reviews ALL

Nothing was professional or anywhere close to the hospitality we experienced in other Accor properties. Ingredients in the breakfast felt so cheap. Staff needs better training though there was intent and effort.

Dear Chinthanippu D., Thank you for taking the time to share your candid feedback with us. We sincerely regret that your experience did not reflect the standards of hospitality you have come to expect from Accor properties. We are particularly concerned to hear that you found aspects of our service lacking in professionalism and that the quality of ingredients at breakfast did not meet your expectations. We appreciate your acknowledgement of the team's intent and effort. At the same time, we recognize that genuine effort must be supported by consistent training, product quality, and professional service standards. Your feedback has been shared with the concerned teams for review and corrective action. We value your comments and see them as an opportunity to improve. We hope you will give us another opportunity to welcome you and demonstrate the level of hospitality and quality you rightly expect from an Accor property. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 3.5/5

Shraddha J. Families - Confirmed reviews ALL

While our overall stay was great. But the arrival checkin needs major improvement, We were travelling with a toddler, The room did not open, receptionist was too rude. She said it is part of housekeeping and not her responsibility. I was not happy with overall delay of 1.5 hour in checkin. wasted that day for us. Apart from this incident we had requested for decor and confirmed over email, on arrival she said they dont have baloons. Again we had to do decor ourselves. But apart from this, The cakes for birthday celeberation were good, Overall room service was good. You should consider increasing time window of kids play area and swimming pool should open early morning.

Dear Shraddha j., Thank you for taking the time to share such detailed feedback following your stay with us. While we are pleased to know that you enjoyed the overall stay, the room service, and the birthday cakes, we sincerely apologize for the inconvenience and frustration caused during your arrival. We understand how disappointing it must have been to experience a delay of approximately 1.5 hours in accessing your room, especially while travelling with a toddler. The manner in which your concern was addressed by our team also falls short of the warm and supportive hospitality we strive to provide. We are equally sorry that the confirmed room decoration could not be arranged as expected, resulting in additional inconvenience for you. Your feedback has been noted and will be reviewed with the concerned teams to ensure better coordination and communication going forward. We also appreciate your suggestions regarding extending the operating hours of the kids' play area and opening the swimming pool earlier in the morning. We will certainly share these recommendations with the respective teams for consideration. Thank you once again for highlighting both the positives and the areas requiring improvement. We hope you will give us another opportunity to provide you and your family with a smoother and more enjoyable experience. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 5.0/5

Swapnil P. Couples - Confirmed reviews ALL

Best moments encountered

Dear Swapnil P., Thank you for sharing your lovely feedback with us. We are delighted to know that you had a comfortable stay and that your time with us created some of your best moments. It is always a pleasure to know that our guests leave with happy and memorable experiences. We look forward to welcoming you back to Novotel Goa Resort & Spa for many more wonderful moments. Warm regards, Amit Sangwan Cluster General Manager

Other web-users rate our hotel

  • 422 reviews 9.3/10 Location
  • 939 reviews 6.9/10 Room
  • 1,828 reviews 8.9/10 Service
  • 15 reviews 5.8/10 WiFi
  • 517 reviews 7.2/10 Cleanliness
  • 352 reviews 8.4/10 Breakfast
  • 330 reviews 7.8/10 Pool

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