ibis Adelaide 4 stars

Customer review rating (ALL Rating) 4.5/5 4,207 reviews

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Description

Hotel extras

  • Located in the heart of the CBD close to Rundle Mall.

  • Onsite Restaurant and Bar.

  • Fitness Centre

Our accommodation(s)

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Hotel location

ibis Adelaide

122 Grenfell Street
5000 ADELAIDE
Australia

GPS:-34.924029, 138.604271

Access and transport

Hotel services

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On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  4,207 reviews

Customer review rating 4.0/5

Jennifer N. Families - Confirmed reviews ALL

Fantastic, easy you get around.

Thank you for your positive feedback regarding our location. We strive to provide our guests with easy access to nearby attractions, ensuring a pleasant stay. We appreciate your comments and hope to welcome you back in the future. Kind regards, Storm Klarich Assistant Front Office Manager ibis Adelaide

Customer review rating 4.5/5

Marilyn K. Solo - Confirmed reviews ALL

Overall I was very satisfied with my stay at the Adelaide Ibis. the only issue occurred when it cam to refunding the $AU "bond" as this was taken from my NatWest bank account and then it seemed for some technical reason the refund then could not be made via my Debt card. after considerable discussion the desk team decided that a payment/refund could be made to my credit card (also linked to my bank account) This means that I will have broken the bank's rule about not having credit on you credit card. to further complicate matters when I was able a few days later able to check my banking app I discovered the refund had actually be put into my bank account!!!! This is the first time as a long time member I have had to pay a bond in this way. It is one thing to take 1$ Au as was done at the Styles Ibis at Melbourne airport a couple of days later, it is another to take and then not be able to refund on the same card a sum as large at $200. Especially as although I did eat in the hotel each night i was told this needed to be a card payment and not to the room, Seemed this was misinformation as well PLEASE get you act together!!!!!

Customer review rating 4.5/5

Devine M. Friends - Confirmed reviews ALL

For a couple of nights in the city this was perfect. For a week I'd look for something bigger but this did the job nicely. Location was great, the reception staff were super helpful, the rooms were clean, tidy and modern. I asked for nothing more

Thank you for your kind words regarding your recent stay at ibis Adelaide. We are delighted to hear that you found our staff friendly and our hotel clean and comfortable. It is wonderful to know that our location and the helpfulness of our reception team contributed to a pleasant experience for you. We appreciate your feedback and hope to welcome you back for another visit. Kind regards, Storm Klarich Assistant Front Office Manager ibis Adelaide

Customer review rating 5.0/5

Ronald M. Couples - Confirmed reviews ALL

Good friendly service

Thank you for your kind words regarding our location and service. We are delighted to hear that you enjoyed your stay with us. Your feedback is greatly valued, and we look forward to welcoming you back in the future. Kind regards, Storm Klarich Assistant Front Office Manager ibis Adelaide

Customer review rating 4.5/5

Jodi C. Friends - Confirmed reviews ALL

The room was nice and clean, the staff were very lovely and helped with any request we asked for. My only downfall was as we had 2 single beds one bed near the wall had no power point near it. But otherwise it was wonderful

Thank you for your kind words regarding our location, cleanliness, and staff service. I am pleased to hear that you had a pleasant experience during your stay. I appreciate your feedback about the power outlet accessibility near the beds; your comment will be taken into consideration as we continually strive to enhance our guest experience. We hope to welcome you back in the future. With regards, Emily Pfitzner General Manager ibis Adelaide

Other web-users rate our hotel

  • 1,884 reviews 9.6/10 Location
  • 2,304 reviews 7.6/10 Room
  • 2,213 reviews 9/10 Service
  • 24 reviews 8.2/10 WiFi
  • 1,096 reviews 8.2/10 Cleanliness
  • 979 reviews 5.8/10 Comfort
  • 461 reviews 8.6/10 Breakfast
  • 288 reviews 8.9/10 Vibe

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